Polycom VVX 410 Phone Manual page 7

Telstra VVX 410/VVX 411 Call Centre Phone Guide
Select DND
The Do Not Disturb Service has been turned
off.
While engaged in one call:
Press the More soft key and select the
Confrncn soft key
Enter the required number or extension of the
second party
When the call connects
Press the More soft key and select the Join soft
key
All parties are connected in a three-way
call.
To end the conference
Press the End Call soft key
Note: If either of the other two parties hang up,
your call with the remaining party stays intact. If
you hang up, the other two parties will be
disconnected
Note: There can be a maximum of 3 parties on
a conference call, unless you have the
Executive service pack which has the N-Way
feature which enables a total of 8 parties on a
Conference call.
To add a contact:
Press Home and select the Directories icon
Select Contact Directory
Telstra VVX 410/VVX 411 Call Centre Phone Guide | August 2016
Press the Add Soft key
Enter first name, scroll down and enter last
name. Scroll down to the contact field and
enter the numbers
Select Save soft key
From Home View
Select Directories
Select Contact Directory, scroll to the required
contact
Highlight required contact
Press the Info soft key and Press the Edit soft
key. Make the required changes and press the
Save Soft Key.
From Home view select Directories
Select Contact Directory. Scroll to select the
contact
Press the More soft key and press the Delete
soft key.
The screen will display the message "are you
sure you want to delete the contact?" Press
Yes or No.
Your phone maintains lists of Missed, Received
and Placed calls. Each list can hold up to 100
entries
Missed Calls
Received Calls
Placed Calls
From Line View
Use the Navigation button to access and view
the Call List:
Press the right Arrow to view placed calls
Press the downward arrow to view missed calls
Press the upward arrow to view favorites
Press the left arrow to view received calls
Highlight the call list and select the More soft
key
Press the Clear soft key
A menu will display listing all Calls, Missed
Calls, Received Calls, Placed Calls, Displayed.
Scroll onto the required list and press the Select
soft key.
From Line View
Hold down a spare line button
Enter the First Name
Using the down arrow on the navigation button,
scroll down
In the Contact field, enter a phone number or
Feature Access Code
Press the Save soft key
To change your ring type:
From Home View
Navigate to and select the Settings icon
Select Basic
Scroll down and select Ring Type
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