EUROPEAN HOME TROUBLESHOOTING GUIDE
Remote Not Learning to Receiver
Begin
Verify proper 120VAC power supply
A. Remove the batteries from battery back up.
B. Attempt to light continuous pilot from switch. If pilot lights or if spark is present we know power is
supplied and we can proceed. If spark or pilot is not present proceed in troubleshooting steps for pilot does not
Remote/Receiver Not Synchronized
light. (if you now re-install batteries and the pilot turns on focus would be on main power supply which is ex-
plained later in the guide with voltage readings)
Begin
Remote Not Learning to Receiver
Begin
Press the Red SW1 button the on the IFC module. You should
Verify proper 120VAC power supply
hear 3 fast beeps indicating the receiver box is ready to learn the
A. Remove the batteries from battery back up.
remote code. Did you hear the beep code?
B. Attempt to light continuous pilot from switch. If pilot lights or if spark is present we know power is
supplied and we can proceed. If spark or pilot is not present proceed in troubleshooting steps for pilot does not
light. (if you now re-install batteries and the pilot turns on focus would be on main power supply which is ex-
plained later in the guide with voltage readings)
Quickly press the ON/OFF power button on the remote control.
You should now hear 4 beeps indicating the receiver has learned
the remotes unique programming code. Did you hear the beep?
Remote is learned to the receiver and should operate the fireplace.
Press the Red SW1 button the on the IFC module. You should
hear 3 fast beeps indicating the receiver box is ready to learn the
remote code. Did you hear the beep code?
Yes
Quickly press the ON/OFF power button on the remote control.
You should now hear 4 beeps indicating the receiver has learned
the remotes unique programming code. Did you hear the beep?
Yes
Remote is learned to the receiver and should operate the fireplace.
H Series Vent Free Fireplace Rev #09162020
H SERIES MODELS
HVF 42, HVF 60 & HVF 72
Single-Sided
Corner Style
3-Sided
Yes
Yes
See-Through
Peninsual
Attempt learn sequence again. If no
No
sound/LED replace IFC module.
Verify batteries are new in remote,
No
and the IFC module is plugged in,
if so replace remote control.
Proceed to next troubleshooting
No
tree to verify there is not another
problem
Attempt learn sequence again. If no
No
sound/LED replace IFC module.
Verify batteries are new in remote,
No
and the IFC module is plugged in,
if so replace remote control.
Proceed to next troubleshooting
No
tree to verify there is not another
problem
10
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