Page 1 Toshiba Personal Computer PORTÉGÉ R400 Maintenance Manual TOSHIBA CORPORATION File Number 960-623 First Edition [CONFIDENTIAL]...
Page 2 © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the T PORTÉGÉ R400. system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Page 5 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.
Page 6 Table of Contents Chapter 1 Hardware Overview Features ........................1-1 1.8-inch Hard Disk Drive..................1-12 Keyboard........................1-14 TFT Color Display....................1-15 1.4.1 LCD Module ......................1-15 Power Supply ......................1-16 Batteries ........................1-18 1.6.1 Main Battery ......................1-18 1.6.2 RTC battery......................1-19 AC Adaptor......................
Page 7 Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-4 Setting of the hardware configuration ............... 3-9 Heatrun Test......................3-11 Subtest Names......................3-12 System Test......................3-14 Memory Test......................3-16 Keyboard Test......................3-17 Display Test ......................3-18 3.10 Floppy Disk Test......................
Page 8 Chapter 4 Replacement Procedures Overview........................4-1 Battery pack ....................... 4-8 PC card........................4-10 Memory module B ....................4-11 HDD......................... 4-13 Keyboard........................4-17 Memory module A ....................4-21 Cover assembly and Base assembly ................ 4-23 Base latch ......................... 4-26 4.10 Front panel/Microphone ..................4-27 4.11 Bluetooth module.....................
Page 9: Table Of Contents
Appendices Appendix A Handling the LCD Module ................A-1 Appendix B Board Layout ....................B-1 Appendix C Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures .................
Page 10 [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 11 Chapter 1 Hardware Overview [CONFIDENTIAL]...
Page 12 1-ii [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 13 Chapter 1 Contents Features........................1-1 1.8-inch Hard Disk Drive ..................1-12 Keyboard ........................1-14 TFT Color Display ....................1-15 1.4.1 LCD Module ..................1-15 Power Supply......................1-16 Batteries........................1-18 1.6.1 Main Battery ..................1-18 1.6.2 RTC battery..................1-19 AC Adaptor ......................1-20 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 1-iii...
Page 14 Power supply output rating................1-17 Table 1-4 Battery specifications ...................1-18 Table 1-5 Time required for charges ................1-18 Table 1-6 Data preservation time..................1-19 Table 1-7 RTC battery charging/data preservation time..........1-19 Table 1-8 AC adapter specifications................1-20 1-iv [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 15 1 Hardware Overview Features The Toshiba PORTÉGÉ R400 Personal Computer uses advanced Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features.
Page 16 Three USB ports are provided. The ports comply with the USB2.0 standard. External monitor (RGB) port The port enables connection of an external monitor, which is recognized automatically by Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B compatible functions. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 17 802.11 a/b/g in the PCI Express Mini Card slot. This function can be switched on and off by a switch on the computer. The computer is equipped with PCI Express Mini Card type UWB card PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 18 The computer is equipped with PCI Express Mini Card type 3G card Switch/Button The following switches and buttons are equipped. - Power on switch - Cross Function button - ESC/Rotation button - Windows-Security button - Wireless Mail button [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 19: Figure 1-1 Front Of The Computer
1 Hardware Overview The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 20: Figure 1-2 System Unit Configuration
1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 21: Figure 1-3 System Unit Block Diagram
1 Hardware Overview Figure 1-3 is a block diagram of the system unit. Figure 1-3- System unit block diagram PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 22 – 320KB for System BIOS – 64KB for VGA BIOS – 64KB for Fingerprint sensor – 64KB for LAN BIOS – 24KB for Boot – 16KB for Parameter Block – 32KB for Option Log – Others [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 23 – Power Management (ACPI 2.0 compliance) – SMBus2.0 controller – Low Pin Count (LPC) interface (EC/KBC, Super I/O) – IRQ controller – Serial Interrupt Function – Suspend/Resume control – Built –in RTC – GPIO – 652-ball 31×31×2.51mm BGA Package PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 24 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T) is used. – Supports Gigabit Ethernet: Gigabit Intel Vidaria – One RJ45 port – Supports WOL – Supports Magic Pocket – Supports LED 1-10 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 25 − Taiyo Yuden make V2.0+EDR − An antenna is shared with UWB. Other main system chips • Clock Generator:954321AGLFT • Super I/O:LPC47N217-JV (SMSC Kona-Lite) • EC/KBC:M306KAFCLRP U0 (Mitsubishi) • EEPROM for security:M24C08-WDW6TP (ST micro) • PSC:TMP86FS49AUG PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 1-11...
Page 26: Inch Hdd Specifications
The HDD is shown in figure 1-5. Specifications are listed in Table 1-2. Figure 1-4 1.8-inch HDD Table 1-1 1.8-inch HDD specifications) 1.8-inch HDD Specifications (1/2) Specification Parameter TOSHIBA MK8007GAH Outline Width 54.0±0.2 (mm) dimensi Height 8.0±0.15 (mm) Depth 78.5±0.3 (mm) Weight 62 max 1-12 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 27 164.3 to 341 (Mbits/s) Interface transfer 100(Ultra DMA mode) rate (Mbytes/s) 16.6(PIO mode) Track density 5,287(134.3k) Track/mm(TPI) 39.9k(1013.8k) max Bit/mm(BPI) Buffer size 2 or 8 (Mbytes) Start time (sec) 3.5 typical 20 max PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 1-13...
Page 28 The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-5 Keyboard 1-14 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 29: Tft Color Display
Figure 1-6 LCD module Table 1-2 LCD module specifications Specifications Item 12.1-inch WXGA TFT (TMD G33C0003M110) Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.204(H) x 0.204(V) Display range (mm) 261.12(H) x 163.2(V) PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 1-15...
Page 30: Power Supply
6. Provides the detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-4. 1-16 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 31 Yes / No ICH7-M, USB Power SND-P5V Headphone Amp SNDEP5V Yes / No Speaker Amp BL-P5V LED Back Light A4R7-P4V Audio Codec, Audio Amp AXDVCC-EFV Yes / No Aux Display 2.0 -3.5 ICH7-M (RTC) PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 1-17...
Page 32: Batteries
Table 1-5 Time required for charges Battery type Power on (hours) Power off (hours) Main battery (4,000mAh) About 3.5 to 4.0 About 3.5 2nd Battery (4,000mAh) About 3.5 to 4.0 About 3.5 1-18 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 33: 1.6.2 Rtc Battery
Table 1-8 lists the charging time and data preservation period of the RTC battery. Table 1-7 RTC battery charging/data preservation time Status Time Charging Time (power on) 8 hours PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 1-19...
Page 34: Ac Adaptor
G71C0004A510(3-pin) / G71C0002SC10(2-pin) Power 60W (Peak 75W) Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V 4Aload) Output voltage Output current 0A to 4A (At constant voltage mode) 1-20 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 35 Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
Page 36 2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 37 Keyboard and Touch pad Troubleshooting ..............2-41 Display Troubleshooting ..................2-43 LAN Troubleshooting ....................2-45 2.10 Bluetooth Troubleshooting..................2-46 2.11 Wireless LAN Troubleshooting ................2-48 2.12 3G Troubleshooting....................2-50 2.13 Tablet Pen Troubleshooting ..................2-53 2.14 Sound Troubleshooting ....................2-55 2.15 Fingerprint sensor Troubleshooting .................2-58 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-iii...
Page 38: Tables
Table 2-2 DC IN icon ......................2-8 Table 2-3 Error code......................2-9 Table 2-4 Debug port (Boot mode) error status...............2-21 Table 2-5 FDD error code and status................2-34 Table 2-6 HDD error code and status ................2-39 2-iv [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 39 1. Phillips screwdrivers (For replacement procedures, Refer to Chapter 4) 2. Implements for debugging port check • Toshiba DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 40 There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 41 Make sure that Windows Vista preinstalled by Toshiba is installed on the hard disk. Operating systems not preinstalled by Toshiba can cause the computer malfunction. Make sure all optional equipment is removed from the computer. Make sure the USB FDD (When connected to the computer) and optical drive are empty.
Page 42 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 43 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 44 11. If an error is detected on the Sound test, perform the Sound Troubleshooting Procedures in Section 2.14. 12. If a malfunction is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.15. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 45 The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 46 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or blue, go to Procedure 4. NOTE: Use a supplied AC adapter G71C0004A510 (3-pin)/ G71C0002SC10 (2-pin). [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 47 Table 2-3 Error code Error code Where Error occurs AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output 1R5-E1V output 1R8-B1V output PPV output PTV output 1R5-E1V output 1R8-B1V output PPV output PTV output PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 48 Error code Meaning S3V voltage is 3.47V or less when the computer is powered on/off. S3V voltage is under 3.14V in normal conditions. S3V voltage is under 3.14V when the computer is booting up. 2-10 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 49 1R8-B1V voltage is under 1.53V when the computer is powered on. 1R8-B1V voltage is under 1.53V when the computer is booting up. 1R8-B1V voltage is under 1.53V when BV power is maintained and OUTV４=BV is designated. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-11...
Page 50 PPV voltage is over 1.80V when the computer is powered on/off. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. 2-12 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 51 In the case of error code 22h to 25h: Make sure the battery pack is correctly installed in the computer. If the battery pack is correctly installed, go to Procedure3. Check 4 For any other error, go to Procedure 5. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-13...
Page 52 • If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. 2-14 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 53 If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-15...
Page 54 Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. Check 2 System board may be faulty. Replace it with a new one. 2-16 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 55 Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check (Boot Mode) Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-17...
Page 56 Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. 2-18 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 57 (13) DMAC #2 ERROR (14) PIC #1 ERROR (15) PIC #2 ERROR (16) KBC ERROR (17) HDC ERROR (18) Built-in HDD ERROR (19) CD-ROM ERROR (20) TIMER INTERRUPT ERROR (21) RTC UPDATE ERROR PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-19...
Page 58 The D port status is displayed in the following form; 6. When the D port status is FFFF (normal status), go to Procedure 4. When the D port status falls into any other status than FFFF, go to Procedure 3. 2-20 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 59 “BIOS rewrite process”. F007H Transits to System BIOS IRT BIOS rewrite process Initialization of ICHM. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-21...
Page 60 Read 1 sector of the root directory Retrieval of entry of “CHGBIOSA.EXE” /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” Key input when error occurred Execution of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” 2-22 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 61 Not resume when a CMOS error occurred Not resume when resume status code is not set Resume error check S3 returning error (ICH) Resume error F17A RSM_UNKNOWN_ERR SM-RAM checksum check Resume error F173H RSM_SMRAM_ERR PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-23...
Page 62: Table
(HLT, when error occurs) F104H F105H SMRAM initialization Check of CPU for HyperThreading APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-24 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 63 Judging of destination (Japan or other than Japan) based on DMI data Sets default setting if bad battery or bad checksum CMOS default setting check (ROM, CMOS) is detected ACPI table initialization (for execution of option ROM) PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-25...
Page 64 PnP H/W initialization PC card slot initialization SIO initialization (for models supporting SIO) FIR initialization (for models supporting FIR) PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ 2-26 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 65: Table
Update of system BIOS (Update of EDID information for LCD) F110H (Waiting for VGA chip initialization completion, VGA INIT_DISPLAY BIOS initialization) F111H VGA POST F112H F113H IDISP_LOGO (Displaying logo) F114H SYS_MEM_CHECK (Check of convention memory)(Boot) PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-27...
Page 66: Table
Initialization of BM (for models supporting fingerprint authentication) Check of key input during IRT (waiting for KBC initialization completion) Input of password I/O LOCK processing (I/O LOCK support model) Initialization of TPM (TPM support model) 2-28 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 67 Initialization of Bluetooth (for models supporting Bluetooth) Check for existence of target maintenance card Prohibition of unused PC card not used Setting Wakeup status data for ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-29...
Page 68 BIOS security check end F124H Clear of IRT status Renewal of check sum of Runtime side FFFFH NOTE: Status outputted by the test means the last error detected in the debug port test. 2-30 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 69 8. NDP test 9. Expansion test 10. Only One test 11. Wireless LAN test 12. Sound test 13. LAN/Modem/Bluetooth/IEEE1394 test 14. 3G test If an error is detected during these tests, go to Procedure 4. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-31...
Page 70 2 Troubleshooting Procedures Procedure 4 Replacement Check The system board connectors may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace it. 2-32 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 71 Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure If the test program cannot be executed, go to Procedure 3. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-33...
Page 72 If the following message appears, disable the write protect tab on the floppy disk. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-34 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 73 Replace the USB/JACK/3G/SIM board with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4. Check 4 Replace the System board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-35...
Page 74 Procedure 1 Partition Check Insert the Toshiba DOS system disk and restart the computer with U key holding down. Perform the following checks: Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
Page 75 2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-37...
Page 76 Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical format). If HDD is formatted, set the 2.5” HDD partition using DOS FDISK command. If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. 2-38 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 77 Bad sector error Bad track error ECC error ECC recover enable DMA CRC error HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-39...
Page 78 Chapter 4, Replacement Procedures. If the problem still exists, perform Check Check 3 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-40 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 79 Check 2. Check 2 The keyboard or its cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-41...
Page 80 The touch pad may be damaged. Replace it with a new one and repeat Procedure 1. If there is still an error, go to Check5. Check 5 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-42 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 81 Make sure the LCD cable is securely connected to CN5601 on the system board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-43...
Page 82 Replacement Procedures and test the display again. If the problem still exists, perform Check 3 Check 3 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. 2-44 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 83 LAN function is still not functioning properly, perform Check 2. Check 2 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-45...
Page 84 Chapter 3, Bluetooth Test Program. You will need a second computer that can communicate by the Bluetooth. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-46 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 85 Procedures. If the Bluetooth is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-47...
Page 86 LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-48 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 87 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-49...
Page 88 3G. You will need a second computer that can communicate by the 3G. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-50 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 89 Check 1 The 3G card may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 2. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-51...
Page 90 Replacement Procedures. If the problem still exists, perform Check 4 Check 4 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures. 2-52 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 91 Check 2 The tablet pen might be defective. Replace the tablet pen with a new one and check if the tablet pen is working properly. If there is still an error, execute Procedure 3. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-53...
Page 92 CN9540 on the system board. If there is still an error, go to Check 2. Check 2 The Digitizer or the system board may be defective. Replace it with a new one following the steps in Chapter 4. Then check the tablet pen is working properly. 2-54 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 93 Insert the Sound test program in the USB floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for details. If an error is detected, go to Procedure 2. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-55...
Page 94 If the external microphone does not work properly, external microphone cable may be disconnected. Make sure the external microphone cable is firmly connected to J6051 on the USB/JACK/3G/SIM board. If the external microphone is still not functioning properly, go to Check 5. 2-56 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 95 The LED board may be defective or damaged. Replace it with a new one. If the Built in microphone still does not work properly, go to Check 5. Check 5 The system board may be defective or damaged. Replace the system board with a new one. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-57...
Page 96 1. Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor. 2. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor 2-58 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 97 Procedure 2 Registration of fingerprint 1. Logon by user’s account to register the fingerprint. 2. Open [Start] → [All Programs] → [Protector Suite QL] → [User Enrollment]. 3. After displaying [User Enrollment], click [Next]. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-59...
Page 98 When the finger print has been enrolled, [User’s Password] appears. Slide your finger enrolled or type the password. Click [Next]. 5. Type the Windows logon password in “Enter your password” and click [Next]. [User’s Password] appears. 2-60 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 99 2 Troubleshooting Procedures 6. Confirm that the box of [Run interactive tutorial] is checked (when proceeding wit seeing Tutorial) and click [Next]. 7. Watch the Video carefully, click [Next]. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-61...
Page 100 Slide your finger four times. Four boxes are filled with fingerprints. At this time, when you click the [Replay video], you can watch the video that you have watched in Procedure 6. 2-62 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 101 [Try again]. When you have fully succeeded in four times of reading, the message of “Fully succeeded” appears. 9. Click [Next]. The display of [User’s Fingers] 10. Click the box you want to enroll. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-63...
Page 102 10. Enroll another finger in Procedure 9. Enroll two fingers at least. 11. The display that recommend you to register a password. 12. Click [OK] in the following display. 2-64 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 103 13. Type a backup password two times in the following display. (This password is different from the password of Windows logon.) 14. Click [Next]. The [Finish] display appears. 15. Click [Finish], “Welcome” display appears. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-65...
Page 104 When not authenticated well, warning message appears. If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When not authenticated, type the password to logon to Windows. 2-66 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 105 The Fingerprint sensor board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 2-67...
Page 106 2 Troubleshooting Procedures 2-68 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 107 Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
Page 108 3 Tests and Diagnostics 3-ii [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 109 CD-ROM/DVD-ROM Test ..................3-34 3.18 Error Code and Error Status Names................. 3-35 3.19 Hard Disk Test Detail Status..................3-38 3.20 ONLY ONE TEST....................3-40 3.20.1 Program Description ................3-40 3.20.2 Operations ..................3-40 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-iii...
Page 110 3D Test Program ...................... 3-78 3.29 Sound Test program....................3-80 3.29.1 Sound (Standard) test ................. 3-80 3.29.2 Sound (Legacy) test................3-82 3.29.3 CD Sound (Standard) test..............3-83 3.29.4 CD Sound (Legacy) test ..............3-85 3-iv [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 111: Table
Table 3-5 Error message....................3-69 Table 3-6 Error code for Bluetooth test (BD_ADDR) ............3-70 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)........3-74 Table 3-8 Common error code ................... 3-76 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 112 3 Tests and Diagnostics 3-vi [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 113 The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ［It is not supported ］ ASYNC TEST ［It is not supported ］ HARD DISK TEST REAL TIMER TEST PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 114 A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
Page 115 You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 116 3.3 Setting of the hardware configuration. 2. Before replacing, apply the DMI information by executing subtest 04 DMI information recovery and subtest 08 System configuration in 3.3 Setting of the hardware configuration. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 117 Enter in the startup menu, Repair Main press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 4 - HEAD CLEANING...
Page 118 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
Page 119 Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 120 For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program After selecting this test, the heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 121 5. “Enter Bundle Number ?” is displayed. Input the computer’s PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 122 Press [Enter] key For more details on the system configuration information, refer to “3.25 System configuration”. Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. 3-10 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 123 NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-11...
Page 124 Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 125 REAL TIMER Real time Backup memory Real time carry EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data ［It is not supported ］ RW 1point W/R/C PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-13...
Page 126 After a while, the fan rotating will stop. is not supported in this model. 2;FAN#2(GPU) Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 127 Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-15...
Page 128 Data: FFh, FFh, FFh, FFh, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 129 Appendix E. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-17...
Page 130 This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. 3-18 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 131 Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-19...
Page 132 LCD Brightness The LCD brightness changes in the following order: Super-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 133 : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-21...
Page 134 This subtest writes the data specified by an operator to a specified track, head and address. Subtest 05 Read specified address This subtest reads data from a track, head and address specified by an operator. 3-22 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 135 Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-23...
Page 136 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-24 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 137 FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-25...
Page 138 2. The following message appears for whether or not the HDC status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) 3-26 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 139 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-27...
Page 140 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-28 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 141 Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-29...
Page 142 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. 3-30 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 143 To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-31...
Page 144 –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? 3-32 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 145 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-33...
Page 146 3.17 CD-ROM/DVD-ROM Test NOTE: CD-ROM/DVD-ROM Test is not supported for this model. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
Page 147 HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-35...
Page 148 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY 3-36 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 149 ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-37...
Page 150 (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. 3-38 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 151 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-39...
Page 152 Exit to Common Test ***************************************************************** ..Press test number [1-A] ? Select the subtest number you want to test and press Enter. To return to the Common Test menu, select 9 and press Enter. 3-40 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 153 Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-41...
Page 154 The parameters appear above the < > (1) or (2) BUTTONS corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. 3-42 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 155 Press Windows security button. Then the following message appears in the display. “GP-Button test” Press Windows Mail button. If the test ends successfully, the screen returns to the ONLY ONE TEST menu automatically. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-43...
Page 156 NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to ONLY ONE TEST menu. 3-44 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 157 Press Enter and following message appears in the display. Check [DC-IN]&[Power]&[Main Battery]LED= Green Check if the color of the message changes orange to green alternately. Press Enter and return to the ONLY ONE TEST menu. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-45...
Page 158 Set the machine Vertical plane against the vertical plane with the Front upward Flat desk The figure below shows the name and position of each side. (heaven surface) Right side Back Front Left side 3-46 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 159 When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-47...
Page 160 3 Tests and Diagnostics 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages: DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX Mount cleaning disk(s) on drive(s).
Page 161 3 Tests and Diagnostics 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display.
Page 162 3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED FDD 01 0000 180...
Page 163 3 Tests and Diagnostics 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5.
Page 164 1. FORMAT NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba DOS FORMAT command. This program can format a floppy disk in the following formats: (a) 2DD: Double-sided, double-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 9 sectors/track.
Page 165 3 Tests and Diagnostics 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
Page 166 3 Tests and Diagnostics 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below.
Page 167 3 Tests and Diagnostics 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If is selected, the display will go to step (h). If 2:HDD is selected, the following message will appear.
Page 168 3 Tests and Diagnostics (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration.
Page 169 11. FSB [Voltage] 12. 0 Printer Adapter 13. 0 ASYNC Adapter 14. 1 Math co-processors 15. 1 Floppy Disk Drive [Track/Head/Sector] 16. 1 Hard Disk Drive [Sector/Drive size/Manufacture code] 17. T&D total version PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-57...
Page 170 = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. 3-58 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 171 Press any key and return to the test menu. If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-59...
Page 172 Checking the connection, execute the subtest again. Subtest03 Antenna check & communication test of 11b mode This subtest execute transmitting/receiving test in 802.11b mode using the main antenna first. If a defective is not found during the test, 3-60 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 173 Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. Subtest05 Communication test of 11g mode This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-61...
Page 174 All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11b mode, Communication test of 11a mode and Communication test of 11g mode. When any error has detected, the test finishes. 3-62 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 175 ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) 3 .... (Marvel) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-63...
Page 176 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-64 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 177 NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. Subtest03 (Marvel) NOTE: This Subtest is not supported in this computer. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-65...
Page 178 RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. 3-66 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 179 The following test is executed consecutively. The following Bluetooth test menu will appear: ###################################################################### #### Bluetooth sub system test program VX.XX #### ###################################################################### 1..BD_ADDR check 3... Communications test (DUT mode) T..communications test (TEST mode) ********************************************************************** ..Press test number [1, 3, T] ? PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-67...
Page 180 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
Page 181: Table
3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
Page 182 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. See the Specification of the Bluetooth System for details. 3-70 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 183 The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar Ready>>>>>>>>>>>>>>>>>>>>>> [ESC] : Stop PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-71...
Page 184 BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ 3-72 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 185 M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished _Press any key to continue. . . PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-73...
Page 186 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. See the Specification of the Bluetooth System in detail. 3-74 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 187 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-75...
Page 188 BD_ADDR is wrong (address defined as an error) 0x4c Suspended during Hard ware switch confirmation. 0x4d RSSI value is less than the standard value. 0x4e Holts 0x4f (reserved) Number 0x30 to 0x40 are common error codes of the test program. 3-76 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 189 This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest 03 1394 GUID Display This program checks the GUID of IEEE1394. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-77...
Page 190 2. While holding down F12 key on the keyboard, turn on your computer. When the In Touch with Tomorrow TOSHIBA logo screen appears, release the F12 key. 3. Use the left and right cursor keys to select the optical disc drive icon from the menu.
Page 191 ESN test : Pass. Carrier : Verizon Process was successful. Druecken Sie eine Taste / press any key Make sure that [ESN] and [Carrer] information can be read by the above-mentioned screen display. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-79...
Page 192 ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main *************************************************************** ..Press test number[1-3, 9] ? 3-80 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 193 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. The message in the display might have slight difference from those above. NOTE: The display returns to the Sound (Standard) test menu after the test ends. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-81...
Page 194 The display returns to the Sound (Standard) test menu after the test ends. 3.29.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. NOTE: Sound (Legacy) test is not supported in this model. 3-82 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 195 To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
Page 196 The test returns to the CD Sound (Standard) menu after the test ends. CAUTION: This model does not support the CD Sound (Standard) test. 3-84 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 197 “Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.29.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-85...
Page 198 (a) Boot Priority (b) HDD Priority 7. Others (a) Core Multi-Processing (b) Dynamic CPU Frequency Mode (c) Execute-Disable Bit Capability (d) Virtualization Technology (e) Auto Power On (f) Beep Volume (g) Diagnostic Mode 3-86 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 199 (b) LCD Display Stretch 13. Peripheral (a) Internal Pointing Device 14. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 15. PCI LAN (a) Built-in LAN PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-87...
Page 200 3 Tests and Diagnostics 3.30.2 Accessing the SETUP Program Turn on the power while pressing ESC, the following menu appears. Check system. Then press [F1] key. Then press F1. The following display appears. 3-88 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 201 NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-89...
Page 202 1. To show the factory preset configuration, press Home. 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default setting, the following settings are not changed: Password Execute-Disable Bit function 3-90 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 203 Use this option to set the system time of the computer. 3. Battery This option is used to select Full Power, Low Power or User Setting of the battery save mode. Full Power The following shows full power settings. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-91...
Page 204 LCD Brightness Use this option to set the level of LCD brightness. Super-Bright Full brightness for maximum visibility. Bright Full brightness for high visibility. (Default) Semi-Bright Less than full brightness for saving power. 3-92 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 205 This option allows you to set or reset the user password for power on. Registered A password has been registered. Not Registered Change or remove the password. (Default) For details on setting the user password, refer to the User’s Manual. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-93...
Page 206 FDD→HDD→CD-ROM→LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM and LAN. HDD→CD-ROM→LAN→FDD: The computer looks for bootable files in the following order: HDD, CD-ROM, LAN and FDD. 3-94 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 207 Always High Disables Intel SpeedStep technology and always runs the processor at its fastest speed. Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-95...
Page 208 Alarm Date is set to Disabled, the computer will be powered on at the same time every day. Press ↓ to move the cursor to the right and ↑ to move the cursor to the left when you set the date and time. 3-96 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 209 “Password =” is displayed. When the password set in Password Security is input, the computer returns to Windows from standby mode. 3. This function is effective only once, it is released after booting up. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-97...
Page 210 This option displays the address/interrupt level for hard disk drive and optical drive. It is only for information and cannot be changed. (a) Built-in HDD This option displays the setting of the address and interrupt level of the HDD. This cannot be changed. 3-98 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 211 Otherwise it selects the internal LCD. (Default) LCD+AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display. NOTE: Pressing Fn+F5 changes the display setting in the order of internal LCD to simultaneous to external monitor. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-99...
Page 212 The order with respect to the other HDD can be set in the [HDD Priority Options] item. Set the type of the USB memory to be equivalent to the FDD. Based on the [FDD] order in the [Boot Priority Options] item. 3-100 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 213 3 Tests and Diagnostics 15. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] 3-101...
Page 214 Chapter 4 Replacement Procedures [CONFIDENTIAL]...
Page 215 4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 216 4 Replacement Procedures Chapter 4 Contents Overview........................4-1 Battery pack ......................4-8 PC card........................4-10 Memory module B ....................4-11 HDD........................4-13 Keyboard......................... 4-17 Memory module A....................4-21 Cover assembly and Base assembly ............... 4-23 Base latch ........................ 4-26 4.10 Front panel/Microphone..................
Page 217 4 Replacement Procedures Figures Figure 4-1 Removing the battery pack................4-8 Figure 4-2 Removing the PC card ................... 4-10 Figure 4-3 Removing the memory module B ..............4-11 Figure 4-4 Removing the HDD slot cover............... 4-13 Figure 4-5 Removing the HDD assembly................ 4-14 Figure 4-6 Removing the HDD..................
Page 218 4 Replacement Procedures Figure 4-32 Removing the sensor board................4-53 Figure 4-33 Removing the fan ................... 4-54 Figure 4-34 Removing the CPU heat sink ................. 4-55 Figure 4-35 Removing the North bridge heat sink ............4-55 Figure 4-36 Applying new grease..................4-56 Figure 4-37 Removing the PC card slot................
Page 219 4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 220 4.1 Overview 4 Replacement Procedures Replacement Procedures Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
Page 221 Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
Page 222 4.1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2. Battery Pack”. Do not disassemble the computer unless it is operating abnormally.
Page 223 4 Replacement Procedures 4.1 Overview Disassembly Procedure Four main types of cable connector are used. • Pressure plate connector • Spring connector • Back flip connector • Normal pin connector For pressure plate connectors, slide the pressure plate holding tags on both sides of the plastic pressure plate on the connector and pull the cable out from the connector.
Page 224 4.1 Overview 4 Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. •...
Page 225 4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage. NOTE: To tighten screws quickly and accurately, an electric screwdriver is recommended.
Page 226 4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. Even numbered length screws: Brown Odd numbered length screws: White Special length screw: Blue “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.6 mm and so on.
Page 227 4 Replacement Procedures 4.2 Battery pack Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.
Page 228 Dispose always the used batteries pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
Page 229 4 Replacement Procedures 4.3 PC card PC card Removing the PC card The following describes the procedure for removing the PC card. (See Figure 4-2.) CAUTION: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of this computer.
Page 230 4.4 Memory module B 4 Replacement Procedures Memory module B CAUTION: The power must be turned off when you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals. Any dirt on the terminals may cause memory access problems.
Page 231 4 Replacement Procedures 4.4 Memory module B Installing the memory module B To install the memory module B, make sure the computer is in boot mode and powered off. Then perform the following procedure. (See Figure 4-3.) 1. Insert the memory module B into the connector slantwise (the terminal side first) and press it to connect firmly.
Page 232 4.5 HDD 4 Replacement Procedures Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-4 to 4-6.) CAUTION: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the HDD. 1.
Page 233 4 Replacement Procedures 4.5 HDD 2. Raise the HDD assembly with holding the tab from the slot and pull out the HDD assembly from the connector of the HDD cable. HDD cable HDD assembly Figure 4-5 Removing the HDD assembly 4-14 [CONFIDENTIAL] PORTÉGÉ...
Page 234 4.5 HDD 4 Replacement Procedures 3. Place the HDD assembly on a flat surface and remove the gasket form the HDD assembly. 4. Separate the HDD holder and HDD. Gasket HDD holder Figure 4-6 Removing the HDD PORTÉGÉ R400 Maintenance Manual (960-623) [CONFIDENTIAL] 4-15...
Page 235 4 Replacement Procedures 4.5 HDD Installing the HDD The following describes the procedure for installing the HDD. (See Figure 4-4 to 4-6.) CAUTION: Do not hold the HDD by its top and bottom face. It may damage the HDD. 1. Set the HDD in the HDD holder. 2.
Page 236: Figure 1-5 Keyboard
4.6 Keyboard 4 Replacement Procedures Keyboard Removing the keyboard The following describes the procedure for removing the keyboard. (See Figure 4-7 to 4-10.) 1. Turn the computer face up and open the display. 2. Insert your fingers into the slots on both sides and remove the keyboard holder. Keyboard holder Slot Figure 4-7 Removing the keyboard holder...
Page 237 4 Replacement Procedures 4.6 Keyboard 3. Remove the following screws securing the keyboard. • M2×3C ×2 S-THIN HEAD screw M2×3C S-THIN HEAD Figure 4-8 Removing the keyboard (1) 4. Slide the Keyboard upward and lift the top edge, and turn the keyboard face down on the palm rest.
Page 238 4.6 Keyboard 4 Replacement Procedures 5. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard. Keyboard cable Keyboard CN3230 Figure 4-10 Removing the keyboard (3) PORTÉGÉ R400 Maintenance Manual (960-623) [CONFIDENTIAL] 4-19...
Page 239 4 Replacement Procedures 4.6 Keyboard Installing the keyboard The following describes the procedure for installing the keyboard. (See Figure 4-7 to 4-10.) 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to the connector CN3230 on the system board. CAUTION: Extra portion of the keyboard cable must be put under the palm rest.
Page 240 4.7 Memory module A 4 Replacement Procedures Memory module A CAUTION: The power must be turned off when you remove the memory module. Removing the memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals. Any dirt on the terminals may cause memory access problems.
Page 241 4 Replacement Procedures 4.7 Memory module A Installing the memory module A To install the memory module A, make sure the computer is in boot mode and powered off. Then perform the following procedure. (See Figure 4-11.) 1. Turn up the memory slot cover. 2.
Page 242 4.8 Cover assembly and Base assembly 4 Replacement Procedures Cover assembly and Base assembly Removing the cover assembly and base assembly The following describes the procedure for removing the cover assembly and base assembly. (See Figure 4-12 and 4-13.) 1. Remove the following screws. •...
Page 243 4 Replacement Procedures 4.8 Cover assembly and Base assembly 2. Close the display and turn over the computer. 3. Remove the following screws. • M2×3C ×2 (“3” in the figure below) S-THIN HEAD screw • M2×6B ×13 (“6” in the figure below) BIND screw •...
Page 244 4.8 Cover assembly and Base assembly 4 Replacement Procedures Installing the Cover assembly and Base assembly The following describes the procedure for installing the cover assembly and base assembly. (See Figure 4-12 and 4-13.) 1. Install the base assembly to the cover assembly. CAUTION: When installing the base assembly, turn up the black insulator and insert the insulator on the front panel cable between the base assembly and cover assembly.
Page 245 4 Replacement Procedures 4.9 Base latch Base latch Removing the base latch The following describes the procedure for removing the base latch. (See Figure 4-14.) 1. Remove the following screws. • M2×3C ×2 S-THIN HEAD screw 2. Remove the base latch by pushing it from the back. M2×3C S-THIN HEAD Base latch Figure 4-14 Removing the base latch...
Page 246 4.10 Front panel/Microphone 4 Replacement Procedures Replacement Procedures 4.10 Front panel/Microphone Removing the Front panel/Microphone The following describes the procedure for removing the front panel/microphone. (See Figure 4-15 to 4-18.) 1. Remove the following screw. • M2×4B ×1 BIND screw 2.
Page 247 4 Replacement Procedures 4.10 Front panel/Microphone 6. Disconnect the microphone cable from the connector on the front panel. 7. Remove the microphone assembly from the front panel. 8. Separate the microphone and microphone holder. Microphone holder Microphone Microphone assembly Microphone cable Guide Figure 4-16 Removing the microphone 4-28...
Page 248 4.10 Front panel/Microphone 4 Replacement Procedures 9. Disconnect the aux display cable from the connector on the front panel. 10. Remove the aux display assembly from the front panel. Aux display assembly Aux display cable Figure 4-17 Removing the aux display (1) 11.
Page 249 4 Replacement Procedures 4.10 Front panel/Microphone Installing the Front panel/Microphone The following describes the procedure for installing the front panel/microphone. (See Figure 4-15 to 4-18.) 1. Peel off the separate sheet of the double-sided tape on the back and stick the aux display to the aux display holder.
Page 250 4.10 Front panel/Microphone 4 Replacement Procedures 2. Install the aux display assembly to the font panel. 3. Connect the aux display cable to the connector on the font panel. 4. Peel off the protection sheet on the aux display. CAUTION: Protection sheet is stuck on a new aux display. Protection sheet 5.
Page 251 4 Replacement Procedures 4.10 Front panel/Microphone 9. Install the front panel cover to the front panel. CAUTION: When installing the front panel cover, insert the guides of the front panel cover into the holes of the front panel. Guide Guide 10.
Page 252 4.11 Bluetooth module 4 Replacement Procedures 4.11 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below. (See Figure 4-19.) CAUTION: Do not try to remove the Bluetooth module with the computer turned on. It may cause damage to the computer or Bluetooth module.
Page 253 4 Replacement Procedures 4.11 Bluetooth module Installing the Bluetooth module To install the Bluetooth module, follow the steps below. (See Figure 4-19.) 1. Connect the Bluetooth antenna cable to the connector on the Bluetooth module. 2. Connect the Bluetooth cable to the connector on the Bluetooth module. 3.
Page 254 4.12 Touch pad 4 Replacement Procedures 4.12 Touch pad Removing the Touch pad The following describes the procedure for removing the touch pad. (See Figure 4-20 to 4-23.) 1. Turn over the cover assembly and disconnect the touch pad cable from the connector CN3240 on the system board.
Page 255 4 Replacement Procedures 4.12 Touch pad 2. Remove the touch pad cover while releasing five latches on the back. Touch pad cover Latch Latch Figure 4-21 Removing the touch pad cover 4-36 [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 256 4.12 Touch pad 4 Replacement Procedures 3. Remove the following screws securing the touch pad. • M2×3C ×2 S-THIN HEAD screw 4. Remove the touch pad from the slot. Be careful that the touch pad is adhered by the double-sided tape to the slot. 5.
Page 257 4 Replacement Procedures 4.12 Touch pad 6. Disconnect the touch pad cable from the connector on the touch pad. Touch pad cable Figure 4-23 Removing the touch pad cable 4-38 [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 258 4.12 Touch pad 4 Replacement Procedures Installing the Touch pad The following describes the procedure for installing the touch pad. (See Figure 4-20 to 4-23.) 1. Connect the touch pad cable to the connector on the touch pad. 2. Stick the double-sided tape in place. 3.
Page 259 4 Replacement Procedures 4.13 UWB module 4.13 UWB module Removing the UWB module To remove the UWB module, follow the steps below. (See Figure 4-24.) CAUTION: Do not try to remove the UWB module with the computer turned on. It may cause damages to the computer or the UWB module.
Page 260 4.13 UWB module 4 Replacement Procedures CAUTION: For models without UWB module, peel off the glass tape, turn up the insulator and disconnect the Bluetooth antenna cable and UWB antenna cable (yellow) from the connector CN2631 and CN2632 on the system board. UWB antenna Bluetooth antenna cable (yellow)
Page 261 4 Replacement Procedures 4.14 Wireless LAN card 4.14 Wireless LAN card Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below. (See Figure 4-25.) CAUTION: Do not try to remove the wireless LAN card with the computer turned on. It may cause damages to the computer or the wireless LAN card.
Page 262 4.14 Wireless LAN card 4 Replacement Procedures Installing the Wireless LAN card To install the Wireless LAN card, follow the steps below. (See Figure 4-25.) CAUTION: Be sure to switch the computer off before installing the wireless LAN card. Otherwise, the computer or the wireless LAN card may be damaged. 1.
Page 263 4 Replacement Procedures 4.15 3G card 4.15 3G card Removing the 3G card To remove the 3G card, follow the steps below. (See Figure 4-26.) CAUTION: Do not try to remove the 3G card with the computer turned on. It may cause damages to the computer or the 3G card.
Page 264 4.15 3G card 4 Replacement Procedures Installing the 3G card To install the 3G card, follow the steps below. (See Figure 4-26.) CAUTION: Be sure to switch the computer off before installing the 3G card. Otherwise, the computer or the 3G card may be damaged. 1.
Page 265 4 Replacement Procedures 4.16 LAN jack 4.16 LAN jack Removing the LAN jack The following describes the procedure for removing the LAN jack. (See Figure 4-27.) 1. Turn up the insulator and disconnect the LAN jack cable from the connector CN4100 on the system board.
Page 266 4.17 MJ board 4 Replacement Procedures 4.17 MJ board Removing the MJ board The following describes the procedure for removing the MJ board. (See Figure 4-28 and 4- 29.) 1. Turn over the computer and open the display. 2. Disconnect the USB cable and speaker cable from the connector CN9601 and CN6350 on the MJ board.
Page 267 4 Replacement Procedures 4.17 MJ board 3. Turn over the computer and remove the following screws. • M2×4B ×2 BIND screw 4. Disconnect the MJ board cable from the connector CN9600 on the MJ board and CN9500 on the system board. 5.
Page 268 4.17 MJ board 4 Replacement Procedures Installing the MJ board The following describes the procedure for installing the MJ board. (See Figure 4-28 and 4- 29.) 1. Connect the MJ board cable to the connector CN9600 on the MJ board and CN9500 on the system board.
Page 269 4 Replacement Procedures 4.18 RTC battery 4.18 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery. (See Figure 4-30.) 1. Disconnect the RTC battery cable from the connector CN9990 on the system board. 2.
Page 270 4.19 RGB board 4 Replacement Procedures 4.19 RGB board Removing the RGB board The following describes the procedure for removing the RGB board. (See Figure 4-31.) 1. Peel off the glass tape. 2. Remove the following screw. • M2×4B ×1 BIND screw 3.
Page 271 4 Replacement Procedures 4.19 RGB board Installing the RGB board The following describes the procedure for installing the RGB board. (See Figure 4-31.) 1. Install the RGB board to the slot. 2. Connect the sensor cable to the connector CN9720 on the RGB board. 3.
Page 272 4.20 Sensor board 4 Replacement Procedures 4.20 Sensor board Removing the Sensor board The following describes the procedure for removing the sensor board. (See Figure 4-32.) 1. Remove the following screw. • M2×3C ×1 S-THIN HEAD screw 2. Remove the sensor board from the slot. 3.
Page 273 4 Replacement Procedures 4.21 Fan/Heat sink 4.21 Fan/Heat sink Removing the Fan/Heat sink The following describes the procedure for removing the fan/heat sink. (See Figure 4-33 to 4- 35.) 1. Disconnect the fan cable from the connector CN8771 on the system board. 2.
Page 274 4.21 Fan/Heat sink 4 Replacement Procedures 3. Remove the following screws securing the CPU hold plate and North bridge hold plate in the reverse order of the number marked on the plates. • M2×4B ×3 BIND screw 4. Remove the CPU heat sink and North bridge heat sink. M2x4B BIND M2x4B BIND CPU hold plate...
Page 275 4 Replacement Procedures 4.21 Fan/Heat sink Installing the Fan/Heat sink The following describes the procedure for installing the fan/heat sink. (See Figure 4-33 to 4- 36.) 1. Apply new grease on the CPU and North bridge using a special syringe as shown in the following figure.
Page 276 4.22 PC card slot 4 Replacement Procedures 4.22 PC card slot Removing the PC card slot The following describes the procedure for removing the PC card slot. (See Figure 4-37.) 1. Remove the following screws. • M2×4B BIND screw ×2 2.
Page 277 4 Replacement Procedures 4.23 System board and LCD cover assembly 4.23 System board and LCD cover assembly Removing the System board and LCD cover assembly The following describes the procedure for removing the system board and LCD cover assembly. (See Figure 4-38 and 4-39.) 1.
Page 278 4.23 System board and LCD cover assembly 4 Replacement Procedures 3. Disconnect the HDD cable and USB cable from the connector CN1800 and CN9501 on the back of the system board. HDD cable CN1800 CN9501 USB cable Figure 4-39 Removing the cables PORTÉGÉ...
Page 279 4 Replacement Procedures 4.23 System board and LCD cover assembly Installing the system board and LCD cover assembly The following describes the procedure for installing the system board and LCD cover assembly. (See Figure 4-38 and 4-39.) 1. Connect the HDD cable and USB cable to the connector CN1800 and CN9501 on the back of the system board.
Page 280 4.24 LCD mask 4 Replacement Procedures Replacement Procedures 4.24 LCD mask Removing the LCD mask The following describes the procedure for removing the LCD mask. (See Figure 4-40 and 4- 41.) 1. Peel off the mask seals (3 points) and rubber masks (2 points) from the LCD mask and remove the following screws securing the LCD mask.
Page 281 4 Replacement Procedures 4.24 LCD mask 2. Remove the LCD mask while inserting your fingers in the slots. CAUTION: When removing the LCD mask, be careful not to break the glass portion of the LCD mask. LCD mask Slot Figure 4-41 Removing the LCD mask (2) Installing the LCD mask The following describes the procedure for installing the LCD mask.
Page 282 4.25 LCD unit 4 Replacement Procedures 4.25 LCD unit Removing the LCD unit The following describes the procedure for removing the LCD unit. (See Figure 4-42 and 4- 43.) NOTE: When replacing the LCD unit, do not give the hinge portion a strong press. It may cause the breakage of the hinge assembly.
Page 283 4 Replacement Procedures 4.25 LCD unit 3. Peel off the aluminum tape. 4. Peeling off two glass tapes and disconnect the LCD cable and digitizer cable from the connectors on the back of the LCD unit. CAUTION: When removing the cables, be careful not to damage the connectors. 5.
Page 284 4.25 LCD unit 4 Replacement Procedures Installing the LCD unit The following describes the procedure for installing the LCD unit. (See Figure 4-42 and 4- 43.) 1. Stand the LCD unit on the display cover and connect the digitizer cable and LCD cable to connectors on the back of the LCD unit.
Page 285 4 Replacement Procedures 4.26 Digitizer 4.26 Digitizer CAUTION: Read following instructions before handling the Digitizer. Do not carry the LCD module by holding the FL cable in one’s hand because it may result to cut the FL cable, and cause display function failure or lighting failure. Be careful to handle the bezel guide.
Page 286 4.26 Digitizer 4 Replacement Procedures Do not make any scratches on the B/L and TAB by the edge of the digitizer when installing the digitizer because it may result to break the TAB or make scratches on the B/L and cause display function failure.
Page 287 4 Replacement Procedures 4.26 Digitizer Do not turn up the digitizer because it may result to give stress on the TAB or PCB and cause the display function failure. Do not turn up the digitizer to avoid wrap of the PCB. Do not put any instrument on the LCD module because it may result to make scratch on the cell, polarization sheet or B/L and break the TAB and may cause the display function failure.
Page 288 4.26 Digitizer 4 Replacement Procedures Do not hold, press and rub the TAB because it may result to break the TAB and cause the display function failure. Make sure to put the LCD module on the flat place. If the LCD module is put on the uneven place, it may result to break the TAB, make scratch on the B/L or polarization sheet and cause the display function failure.
Page 289 4 Replacement Procedures 4.26 Digitizer 4-70 [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 290 4.26 Digitizer 4 Replacement Procedures Removing the Digitizer The following describes the procedure for removing the digitizer. (See Figure 4-44.) 1. Peel off the glass tape and remove the following screws securing the digitizer. • M1.4×2B ×3 OPL screw 2. Slide the digitizer on the LCD unit to remove. M1.4x2B OPL Glass tape M1.4x2B OPL...
Page 291 4 Replacement Procedures 4.26 Digitizer Installing the digitizer The following describes the procedure for installing the digitizer. (See Figure 4-44.) 1. Slide the digitizer into the back of the LCD unit and stick the glass tape in place. CAUTION: When installing the digitizer, slide the digitizer under the latches on the back of the LCD unit.
Page 292 4.27 Switch board 4 Replacement Procedures 4.27 Switch board Removing the Switch board The following describes the procedure for removing the switch board. (See Figure 4-45.) 1. Remove the following screw securing the switch board and pull up the switch board. •...
Page 293 4 Replacement Procedures 4.28 Fingerprint sensor board 4.28 Fingerprint sensor board Removing the Fingerprint sensor board The following describes the procedure for removing the fingerprint sensor board. (See Figure 4-46.) 1. Open the latches and remove the fingerprint sensor board. 2.
Page 294: Appendices
Appendices [CONFIDENTIAL]...
Page 295 Appendices App-ii [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 296 CN4400 Bluetooth interface connector (20-pin) ..........C-13 C.12 CN5601 LCD interface connector (40-pin) ............C-14 C.13 CN8800 DC-IN connector (4-pin) ..............C-15 C.14 CN8810 1st Battery connector (10-pin)..............C-15 C.15 CN2150 2nd Battery connector (8-pin)) .............C-15 C.16 CN9990 RTC Battery connector (3-pin).............C-15 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] App-iii...
Page 297: Figure 1-4 1.8-Inch Hdd
1.8-inch HDD FPC (FYGHD*)) C.35 CN3 System board interface connector (50-pin) ..........C-25 C.36 CN4 HDD interface connector (44-pin) .............C-26 Open/Close sensor board (FYGSL*)) C.37 CN9820 RGB board interface connector (2-pin)..........C-27 PS SW board (FYSW*) App-iv [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 298 RS-232C direct connection cable (9-pin to 9-pin)..........F-2 RS-232C direct connection cable (9-pin to 25-pin)..........F-2 LAN Loopback Connector..................F-3 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] App-v...
Page 299 RS-232C Loopback Connector..............F-1 Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) ........F-2 Figure F-4 RS-232C direct connection cable (9-pin to 25-pin) ........F-2 Figure F-5 LAN Loopback Connector ................F-3 App-vi [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 300: Table
Table C.15 2nd Battery connector (8-pin) ..............C-15 Table C.16 RTC Battery connector (3-pin)..............C-15 Table C.17 FAN interface connector (4-pin)..............C-16 Table C.18 USB/JACK/3G/SIM board interface connector (50-pin) ......C-16 Table C.19 USB interface connector (10-pin) ...............C-17 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] App-vii...
Page 301 Open/Close sensor board (FYGSL*) Table C.37 RGB board interface connector (2-pin)............C-27 PS SW board (FYSW*) Table C.38 System board interface connector (12-pin) ..........C-27 Fingerprint Sensor board (FYGFS *) Table C.39 System board interface connector (6-pin) ...........C-28 App-viii [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 302 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL] App-ix...
Page 303 Appendices App-x [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 304: Appendix A Handling The Lcd Module
LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s surface is easily scarred, so be carefully when handling it. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 305 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 306 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 307 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 308 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 309 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 310: Appendix B Board Layout
Appendix B Board Layout Appendices Appendix B Board Layout B.1 System board (FYGSY*) Front View Figure B-1 System board(FYGSY*) layout (front) PORTEGE R400 Maintenance Manual (960-623)
Page 311 Touch PAD I/F connector CN3400 debug port I/F connector CN9501 USB I/F connector CN3591 It is debugging port for development only CN3592 It is debugging port for development only IC1600 South Bridge ICH7-M (Intel 82801GBM) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623) )
Page 312 Appendix B Board Layout Appendices B.2 System board (FYGSY*) Back View Figure B-2 System board(FYGSY*) layout (back) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 313 CN8771 FAN I/F connector CN9500 USB/JACK/3G/SIM board I/F connector CN9520 RGB board I/F connector CN9540 DGTZ/SW/FS I/F connector CN8800 DC-IN connector CN9730 LED board I/F connector IC1200 North Bridge (Intel Calistoga GM) IC1000 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623) )
Page 314 Appendix B Board Layout Appendices B.3 USB/JACK/3G/SIM board (FYGMJ*) View (front) (back) Figure B-3 USB/JACK/3G/SIM board (FYGMJ*) layout (front/back) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 315 System board I/F connector CN9600 System(USB) board I/F connector CN9601 USB connector CN4610 USB connector CN4611 External microphone connector J6070 Speaker connector CN6350 Headphone connector J6310 3G card I/F connector CN2610 SIM card I/F connector IS2620 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623) )
Page 316 (front) (back) Figure B- 4 RGB board FYGRG*) layout (front/back) 4 RGB board Table B- (FYGRG*) connector (back) Number Name CN9620 System board I/F connector CN5080 RGB(CRT) connector CN9720 Open/Close sensor board I/F connector [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 317 Appendix B Board Layout B.5 1.8-inch HDD FPC (FYGHD*) View (front) (back) Figure B-5 1.8 HDD FPC (FYGHD*) layout (front/back) Table B-5 1.8 HDD FPC (FYGHD*)connector (front/back) Number Name System board I/F connector HDD I/F connector [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623) )
Page 318 Appendices B.6 Open/Close sensor board (FYGSL*) View (front) (back) 6 Open/Close sensor board Figure B- (FYGSL*) layout (front/back) Table B- 6 Open/Close sensor board (FYGSL*) connector (back) Number Name CN9820 RGB board I/F connector [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 319 Appendix B Board Layout B.7 PS SW board (FYGSW*) View (front) (back) Figure B-7PS SW board(FYGSW*) layout (front/back) PS SW Table B-7 board(FYGSW*) connector (back) Number Name CN9650 System board I/F connector B-10 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623) )
Page 320 Appendix B Board Layout Appendices B.8 Fingerprint Sensor board (FYGFS*) View (front) (back) Figure B-8 Fingerprint Sensor boar d(FYGFS*) layout (front/back) Table B-8 Fingerprint Sensor board(FYGFS*) connector (front) Number Name CN9670 System board I/F connector [CONFIDENTIAL] B-11 PORTEGE R400 Maintenance Manual (960-623)
Page 321 Appendices Appendix B Board Layout B-12 [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623) )
Page 322: Appendix C Pin Assignments
ADQ06-B1P ADQ04-B1P ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ01-B1P ADQ05-B1P ADQ02-B1P ADQ03-B1P ADQ13-B1P ADQ12-B1P ADQ14-B1P ADQ08-B1P ADM1-B1P ADQS1-B1N XMCK0-B1P ADQS1-B1P XMCK0-B1N ADQ15-B1P ADQ11-B1P ADQ09-B1P ADQ10-B1P ADQ22-B1P ADQ20-B1P ADQ18-B1P ADQ21-B1P ADQS2-B1N TSDIMA-P3N ADQS2-B1P ADM2-B1P ADQ19-B1P ADQ16-B1P ADQ23-B1P ADQ17-B1P PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 323 AMA08-B1P AMA06-B1P 1R8-B1V 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT0-B1P MCS1-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P ADQ36-B1P ADQ35-B1P ADQ37-B1P ADQ32-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 324 ADQ46-B1P ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ40-B1P ADQ43-B1P ADQ47-B1P ADQ42-B1P ADQ48-B1P ADQ53-B1P ADQ49-B1P ADQ52B1P XMCK1-B1P XMCK1-B1N ADQS6-B1N ADQS6-B1P ADM6-B1P ADQ50-B1P ADQ54-B1P ADQ51-B1P ADQ55-B1P ADQ63-B1P ADQ60-B1P ADQ56-B1P ADQ57-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ58-B1P ADQ61-B1P ADQ59-B1P ADQ62-B1P SMBDT2-P3P SMBCK2-P3P PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 325 BDM0-B1P BDQS0-B1N BDQS0-B1P BDQ06-B1P BDQ07-B1P BDQ02-B1P BDQ03-B1P BDQ08-B1P BDQ09-B1P BDQ13-B1P BDQ12-B1P BDM1-B1P BDQS1-B1N XMCK3-B1P BDQS1-B1P XMCK3-B1N BDQ10-B1P BDQ14-B1P BDQ11-B1P BDQ15-B1P BDQ16-B1P BDQ17-B1P BDQ21-B1P BDQ20-B1P BDQS2-B1N TSDIMA-P3N BDQS2-B1P BDM2-B1P BDQ23-B1P BDQ18-B1P BDQ22-B1P BDQ19-B1P BDQ28-B1P BDQ25-B1P [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 326 BMA06-B1P 1R8-B1V 1R8-B1V BMA05-B1P BMA04-B1P BMA03-B1P BMA02-B1P BMA01-B1P BMA00-B1P 1R8-B1V 1R8-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N BWE-B1N MCS2-B1N 1R8-B1V 1R8-B1V BCAS-B1N MODT2-B1P MCS3-B1N BMA13-B1P 1R8-B1V 1R8-B1V MODT3-B1P BDQ32-B1P BDQ36-B1P BDQ33-B1P BDQ37-B1P BDQS4-B1N BDM4-B1P BDQS4-B1P BDQ39-B1P PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 327 BDQ45-B1P BDQS5-B1N BDM5-B1P BDQS5-B1P BDQ42-B1P BDQ43-B1P BDQ47-B1P BDQ46-B1P BDQ50-B1P BDQ48-B1P BDQ55-B1P BDQ52-B1P XMCK2-B1P XMCK2-B1N BDQS6-B1N BDQS6-B1P BDM6-B1P BDQ54-B1P BDQ49-B1P BDQ51-B1P BDQ53-B1P BDQ57-B1P BDQ56-B1P BDQ61-B1P BDQ60-B1P BDM7-B1P BDQS7-B1N BDQS7-B1P BDQ62-B1P BDQ58-B1P BDQ59-B1P BDQ63-B1P SMBDT2-P3P SMBCK2-P3P [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 328 Pin No. Signal Name N.C. HDDLED-P3N PDCS3-P3N PDCS1-P3N PDA2-P3P PDA0-P3P PDA1-P3P IDEIRQ-P3P PDDACK-P3N PIORDY-P3P PDIOR-P3N PDIOW-P3N PDDREQ-P3P PDD15-P3P PDD00-P3P PDD14-P3P PDD01-P3P PDD13-P3P PDD02-P3P PDD12-P3P PDD03-P3P PDD11-P3P PDD04-P3P PDD10-P3P PDD05-P3P PDD09-P3P PDD06-P3P PDD08-P3P PDD07-P3P IDRSTB-P3N PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 329 ACINT-PYN ACDEVS-PYN MCVCCA-PYV MCVCCA-PYV MCVCCA-PYV MCVCCA-PYV MCVCCA-PYV MCVPPA-PYV MCVPPA-PYV MCVPPA-PYV MCVPPA-PYV MCVPPA-PYV ACCLK-PYP ACTRDY-PYN ACIRDY-PYN ACFRAM-PYN ACCBE2-PYN ACAD17-PYP ACAD18-PYP ACAD19-PYP ACAD20-PYP ACVS2-P3P ACAD21-PYP ACRST-PYN ACAD22-PYP ACSERR-PYN ACAD23-PYP ACREQ-PYN ACAD24-PYP ACCBE3-PYN ACAD25-PYP ACAUDI-PYP ACAD26-PYP ACSTSC-PYP [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 330: Table
Appendix C Pin Assignments Appendices Table C-4 PC card interface connector (80-pin) (2/2) Pin No. Signal Name Pin No. Signal Name ACAD27-PYP ACAD28-PYP ACAD29-PYP ACAD30-PYP ACD02-PYP ACAD31-PYP ACCLKR-PYN ACCD2-P3N PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 331: Cn2600 Wireless Lan Card Interface Connector (52-Pin
Table C-5 Wireless LAN card interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name PEWAKE-E3N WCHDAT-P3P WCHCLK-P3P 1R5-P1V WLXRQ-P3N XPEWL-P3N XPEWL-P3P WLWDIS-E3N PLTRS0-E3N ZPERWL-P1N POWER(W-LAN) ZPERWL-P1P 1R5-P1V ZPETWL-P1N ZPETWL-P1P NC(ZUSBWL- E3N) NC(ZUSBWL- E3P) 1R5-P1V [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 332: Cn2630 Uwb Card Interface Connector (52-Pin
Table C-6 UWB card interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name POWER XDCK0-P3N XDCK0-P3P 1R5-P1V UWBMDL-P3N ZDTX0-P3N ZDTX0-P3P UWRFON-S3N UWBRST-S3N ZDTX1-P3N ZDTX1-P3P 1R5-P1V ZDTX2-P3N ZDTX2-P3P ZUSBUW-E3N ZUSBUW-E3P POWER POWER SPDIFI-P3P DVIHPD-P3P SPDIFO-P3P DVISCL-P5P 1R5-P1V DVISDA-P5P POWER PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 333: Cn3230 Keyboard Interface Connector (34-Pin
KBRT00-S3N KBSC06-S3N KBSC05-S3N KBSC04-S3N KBSC03-S3N KBSC02-S3N KBSC01-S3N KBSC00-S3N CAPLED-P5N ARWLED-P5N NUMLED-P5N CN3240 Touch PAD interface connector (8-pin) Table C-8 Touch PAD interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 334: Cn 4100 Lan Interface Connector (14-Pin
Pin No. Signal Name DBGRX-P3P DBGTX-P3P C.11 CN4400 Bluetooth interface connector (20-pin) Table C-11 Bluetooth interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name BTMDL-P3N BTRST-S3N (GND) WCHCLK-P3P ZUSBBT-E3P ZUSBBT-E3N WCHDAT-P3P BT-P3V PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 335: Cn5601 Lcd Interface Connector (40-Pin
Pin No. Signal Name Pin No. Signal Name PNL-P2V PNL-P2V PNL-P2V PNL-P2V ILDSCL-P3P ILDSDA-P3P ZTXDA0-PYN ZTXDA0-PYP ZTXDA1-PYN ZTXDA1-PYP ZTXDA2-PYN ZTXDA2-PYP XTXCKA-PYN XTXCKA-PYP LEDBL0-GND LEDBL1-GND LEDBL2-GND LEDBL3-GND LEDBL4-GND LEDBL5-GND LEDBL0-PYV LEDBL1-PYV LEDBL2-PYV LEDBL3-PYV LEDBL4-PYV LEDBL5-PYV [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 336: Cn8800 Dc-In Connector (4-Pin
Signal Name Pin No. Signal Name BT2VD BT2VD PSCL-M5P CDCHG2-S5P DBT2OV-S5N BTMP2 PSDA-M5P C.16 CN9990 RTC Battery connector (3-pin) Table C-16 RTC Battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name ZS-PWCHKF PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 337: Cn8771 Fan Interface Connector (4-Pin
Pin No. Signal Name ZUSB3G-E3P ZUSB3G-E3N 1R5-P1V 3GLED-E3N H8SDA1-E2P H8SCL1-E2P 3GON-S3N 3GMDL-P3N 3GRFON-S3N PLTRS1-E3N TMP3G-SXP TPLOFF-S3N VOLDN-S3N SWMUTE-S3N VOLUP-S3N USBOC0-E3N USBON0-E5N A-GND SPOUT-EXP SPOUT-EXN A-GND DETCTA-P4N A-GND HEADL-PXP A-GND HEADR-PXP A-GND EMICIN-PXP MCBISL-P2V A4R7-P4V [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 338: Cn9501 Usb Interface Connector (10-Pin
ZUSBP0-E3N ZUSBP0-E3P ZUSBP6-E3N ZUSBP6-E3P C.20 CN9520 RGB board interface connector (15-pin) Table C-20 RGB board interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N HSYNC-P3P VSYNC-P3P IRED-PXP IGREEN-PXP IBLUE-PXP CRTSCL-P5P CRTSDA-P5P PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 339: Cn9540 Dgtz/Sw/Fs Interface Connector (41-Pin
Table C-21 DGTZ/SW/FS interface connector (41-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P GPBTNB-S3N PWRSW-S3N KBRT00-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBRT04-S3N KBRT05-S3N KBRT06-S3N KBSC16-S3N DGDTR-P3N DGRTS-P3N DGRXD-P3P DGTXD-P3P GND(DGSLP- P3P) (RST#) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 340: Cn9730 Front Panel Interface Connector (40-Pin
Table C-22 Front panel interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name RFSWON-S3N AUXUP-E3N AUXDWN-E3N AUXALT-E3N AXDVCC-EFV AXVCMH-EAV H8SDA0-E3P H8SCL0-E3P AXDRET-E3N AXDVDD-E3V AXIREF-E9V INTMIC-GND INTMIC-PXP INTMIC-GND 3GLED-M5N DCINOR-M5N DCINGR-M5N PWLEOR-M5N PWLEGR-M5N BAT1OR-M5N BAT1GR-M5N BAT2OR-M5N BAT2GR-M5N RFLED-M5N HDLED-P5N PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 341: Usb/Jack/3G/Sim Board (Fygmj*)
Pin No. Signal Name ZUSB3G-E3P ZUSB3G-E3N 1R5-P1V 3GLED-E3N H8SDA1-E2P H8SCL1-E2P 3GON-S3N 3GMDL-P3N 3GRFON-S3N PLTRS1-E3N TMP3G-SXP TMP3G-GND TPLOFF-S3N VOLDN-S3N SWMUTE-S3N VOLUP-S3N USBOC0-E3N USBON0-E5N A-GND SPOUT-EXP SPOUT-EXN A-GND DETCTA-P4N A-GND HEADL-PXP A-GND HEADR-PXP A-GND EMICIN-PXP MCBISL-P2V A4R7-P4V [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 342: Cn9601 System(Usb) Board Interface Connector (10-Pin
Signal Name Pin No. Signal Name USB0PS-E5V ZUSBP6-E3N ZUSBP6-E3P C.27 J6070 External microphone connector (6-pin) Table C-27 External Microphone connector (6-pin) Pin No. Signal Name Pin No. Signal Name A-GND EMICIN-PXP MCBISL-P2V DETCTA-P4N A-GND MCBISL-P2V PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 343: Cn6350 Speaker Connector (2-Pin
Table C-28 Speaker connector (2-pin) Pin No. Signal Name Pin No. Signal Name SPOUT-EXP SPOUT-EXN C.29 J6310 Headphone connector (5-pin) Table C-29 Headphone connector (5-pin) Pin No. Signal Name Pin No. Signal Name A-GND HEADL-PXP HEADR-PXP DETCTA-P4N A-GND [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 344: Cn2610 3G Card Interface Connector (52-Pin
ZUSB3G-E3N ZUSB3G-E3P POWER POWER 3GLED-E3N 1R5-P1V POWER C.31 IS2620 SIM card interface connector (5-pin) Table C-31 SIM Card interface connector (5-pin) Pin No. Signal Name Pin No. Signal Name UIMPWR-E3V UIRSTL-E3P UICLKL-E3P UIML-GND UIDATL-E3P PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 345: Rgb Board (Fygrg*)
Signal Name IRED-PXP IGREEN-PXP IBLUE-PXP CRTSDA-P5P HSYNC-P3P VSYNC-P3P CRTSCL-P5P C.34 CN9720 Open/Close sensor board interface connector (2- pin) Table C-34 Open/Close sensor board interface connector (2-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 346: Cn3 System Board Interface Connector (50-Pin
Pin No. Signal Name N.C. HDDLED-P3N PDCS3-P3N PDCS1-P3N PDA2-P3P PDA0-P3P PDA1-P3P IDEIRQ-P3P PDDACK-P3N PIORDY-P3P PDIOR-P3N PDIOW-P3N PDDREQ-P3P PDD15-P3P PDD00-P3P PDD14-P3P PDD01-P3P PDD13-P3P PDD02-P3P PDD12-P3P PDD03-P3P PDD11-P3P PDD04-P3P PDD10-P3P PDD05-P3P PDD09-P3P PDD06-P3P PDD08-P3P PDD07-P3P IDRSTB-P3N PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 347: Cn4 Hdd Interface Connector (44-Pin
Signal Name Pin No. Signal Name IDRSTB-P3N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IDEIRQ-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N HDDLED-P3N [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 348: Open/Close Sensor Board (Fygsl*)
PS SW board (FYSW*) C.38 CN9650 System board interface connector (12-pin) Table C-38 System board interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name GPBTNB-S3N PWRSW-S3N KBRT00-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBRT04-S3N KBRT05-S3N KBRT06-S3N KBSC16-S3N PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 349: Fingerprint Sensor Board (Fygfs *)
Appendix C Pin Assignments Fingerprint Sensor board (FYGFS *) C.39 CN9670 System board interface connector (6-pin) Table C-39 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 350 Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 351 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 352 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 353 2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 354 In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 355 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 356 Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + F0 B4 PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 357: Appendix D Keyboard Scan/Character Codes
Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 358: Appendix E Key Layout
Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 359 Appendices Appendix E Key Layout [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 360: Appendix F Wiring Diagrams
Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector RS-232C Loopback Connector Figure F-2 RS-232C Loopback Connector PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 361: Rs-232C Direct Connection Cable (9-Pin To 9-Pin
Appendix F Wiring diagrams RS-232C direct connection cable (9-pin to 9-pin) Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) RS-232C direct connection cable (9-pin to 25-pin) Figure F-4 RS-232C direct connection cable (9-pin to 25-pin) [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 362: Lan Loopback Connector
Appendix F Wiring diagrams Appendices LAN Loopback Connector Figure F-5 LAN Loopback Connector PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 363 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 364: Appendix Gbios Rewrite Procedures
If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 365 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623)
Page 366: Appendix Hec/Kbc Rewrite Procedures
5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 367 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] PORTEGE R400 Maintenance Manual (960-623))
Page 368: Appendix I Reliability
Appendix I Reliability Appendices Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) 6489.06H PORTEGE R400 Maintenance Manual (960-623) [CONFIDENTIAL]...
Page 369 Appendices Appendix I Reliability [CONFIDENTIAL] PORTEGE R4000 Maintenance Manual (960-623)

Toshiba PORTEGE R400 Maintenance Manual

Section 1

Section 2

Appendix

Appendix A Handling the LCD Module

Appendix B Board Layout

Appendix C Pin Assignments

Appendix Contents

Appendix D Keyboard Scan/Character Codes

Appendix E Key Layout

Appendix F Wiring Diagrams

Appendix G BIOS Rewrite Procedures

Appendix Gbios Rewrite Procedures

Appendix H EC/KBC Rewrite Procedures

Appendix Hec/Kbc Rewrite Procedures

Appendix I Reliability

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