Placing Calls; Internal Calls; Using Camp-On When Calling A Busy Station - LG-Ericsson IPECS 1000i Series User Manual

1000i Series IP Phone (SMB)
User Guide

4 Placing Calls

4.1

Internal Calls

You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice
Announce call, a splash tone will be heard.
Ring or Voice Announce is normally determined by settings at the called station but you may change this by
dialing '#' after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will
allow Voice Announce (toggle).
You can assign a flexible button for Direct Station Selection/Busy Lamp Field (DSS/BLF). The DSS/BLF button
allows you to call another station with the single touch of a button. The button LED will display the other
station's status (ON=busy, OFF=idle).
When you go off-hook, you may connect to another station or system resource automatically. This Prime Line
Preference may be immediate or delayed, allowing you to take other actions during the delay. Otherwise, you
may press another flexible button before going off-hook to override Prime Line Preference.
If you go off-hook and take no action, Intercom dial-tone will time-out, and after the Howler tone is received,
your phone will be placed out-of-service in Intercom Lock-Out; you then must hang-up to return the phone to
an idle state.
To place an Intercom call:
1) Lift the handset.
2) Dial the Intercom number of the desired station.
3) When the call is answered or Splash tone is heard, begin speaking with the called party.

4.1.1 Using Camp-On when calling a busy station

If the called party is busy, you may activate Camp-On, Callback or, if allowed, Voice Over to the station.
You may also use Step Call; If the called party is busy, you are in same station group such as 1010~1019, dial
the next station by dialing the last digit of the Intercom number (ex.,1019, press '9').
If you are the Attendant or Secretary, you may activate Intrusion.

Camp-On allows you to wait off-hook for the called station to answer.

Callback allows you to hang-up, and when the busy station returns to an idle state, the system will call
your Station; after you answer the callback, the system will call the previously busy station.

Voice Over allows you to make an announcement to the busy user by combining your voice with the
other party connected to the busy user.
To Camp-On (wait off-hook) for a busy station:
✓
Press * and await answer.
To request a Callback (wait on-hook) for a busy station:
✓
Press the MSG button and hang-up.
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