Introduction; Technical Support - Ixon IXrouter3 Installation Manual

1. Introduction
Thank you for purchasing the IXrouter3. The IXrouter is the standard and most supported
hardware for IXON's IXON Cloud. The IXrouter makes it convenient to remotely connect to your
equipment, while the built-in firewall keeps your equipment safe from outside threats.
Configuration is as easy as inserting a USB flash drive, which contains your configuration file,
into the IXrouter's USB port. The configuration file can be generated from the [Tools] page in the
IXON Cloud.
1.1 Technical support
If for any reason you need technical assistance, please have a look at our easy-to-read and
exhaustive online support articles and guides (​ s upport.ixon.cloud​ ) , send us an e-mail
(support@ixon.cloud), or give us a call at +31 85 744 11 05. Our technical support is available
from 8:00 to 17:00 Central European Time, on working days and will answer your questions as
soon as possible.
If you have a comment, question, or suggestion about any of our products, services, or manuals,
don't hesitate to let us know.
www.ixon.cloud
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