ADF Web HD67938-IP-B2 User Manual page 29

Industrial Electronic Devices
Note:
When you receive the device, for the first time, you also have to update the Firmware in the HD67938 device.
Warning:
If Fig. 8 appears when you try to do the Update try these points before seeking
assistance:
Check if the serial COM port selected is the correct one;
Check if the serial cable is connected between the PC and the device;
Try to repeat the operations for the updating;
Try with another PC;
Try to restart the PC;
Check the LAN settings;
If you are using the program inside a Virtual Machine, try to use in the main
Operating System;
If you are using Windows Seven, Vista, 8 or 10 make sure that you have the
administrator privileges;
In case you have to program more than one device, using the "UDP Update", you
have to cancel the ARP table every time you connect a new device on Ethernet. For
do this you have to launch the "Command Prompt" and write the command "arp -
d". Pay attention that with Windows Vista, Seven, 8, 10 you have to launch the
"Command Prompt" with Administrator Rights;
Pay attention at Firewall lock.
Warning:
In the case of HD67938 you have to use the software "SW67938": www.adfweb.com\download\filefold\SW67938.zip.
ADFweb.com S.r.l.
User Manual BACnet Slave / MQTT
Document code: MN67938_ENG Revision 1.000
Figure 8: "Error" window
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