ISHIDA Rice Lake Weighing Systems BC-3000 Operating Manual
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ISHIDA Rice Lake Weighing Systems BC-3000 Operating Manual

ISHIDA Rice Lake Weighing Systems BC-3000 Operating Manual

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Retail Scale
Operating Manual
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Summary of Contents for ISHIDA Rice Lake Weighing Systems BC-3000

  • Page 1 BC-3000 Retail Scale Operating Manual 44299...
  • Page 2 Ishida Company regional representative. Thank you! Copyright © 1996 by Ishida Co., Ltd. All Rights Reserved. No part of this manual may be reproduced in any form, by mimeograph or any other means, without written permission of the publisher.
  • Page 3 CAUTIONS FOR USE Always operate the scale on Do not disassemble the scale. a level surface. Do not expose the scale too Do not allow any liquids to come long periods of direct sunlight. into contact with the scale or terminal.
  • Page 4 SAFETY CONSIDERATIONS To ensure safe operation, the general safety considerations below must be followed. Grounding This instrument is a Class 1 device which requires protective grounding for safe operation. To avoid potential shock hazards, a protective grounding conductor for the instrument must be securely connected to the main grounding provision by qualified service personnel.

  • Page 5: Table Of Contents

    Contents Chapter 1 Overview Appearance ............................2 Display ...............................2 Operation Keys ..........................3 1.3.1 Operation Key Sheet ......................3 1.3.2 Basic Function Keys ......................4 1.3.3 Additional Function Keys ....................... 5 Program Keys ............................ 6 1.4.1 Program Key Sheet ....................... 6 1.4.2 Program Key Functions ......................
  • Page 6 4.3.1 Daily Report Categories ......................29 4.3.2 Operation Procedure ......................30 Monthly Total Report ........................31 4.4.1 Monthly Report Categories ....................31 4.4.2 Operation Procedure ......................32 Hourly Total Report ..........................33 Operator Total Report ........................34 Total Clear ............................35 Chapter 5 Programming Programming PLUs ..........................38 Deleting PLUs ..........................43 Programming Message Files ......................44 Deleting Message Files ........................45 Programming Date and Time ......................46...

  • Page 7: Overview

    CHAPTER OVERVIEW Contents Contents Appearance ........2 Appearance ........2 Display ..........2 Display ..........2 Operation Keys ......... 3 Operation Keys ......... 3 Program Keys ........6 Program Keys ........6 Loading Label/Paper Roll ....9 Loading Label/Paper Roll ....9...

  • Page 8: Appearance

    Appearance Customer Display Operator Display WEIGHT UNIT PRICE TOTAL PRICE ZERO SAVE AUTO Capacity 0.01 lb. Weigh Platter Side Cover Printer Power Switch Fuse Key Sheet Height Adjustment Display WEIGHT UNIT PRICE TOTAL PRICE ZERO SAVE AUTO × Capacity 0.01 lb. Indicators : Lights when weight value is true zero or temporary zero.

  • Page 9: Operation Keys

    Operation Keys 1.3.1 Operation Key Sheet PACK ZERO COUNT RESET VOID MODE LABEL LOWER BATCH PRESET PAPER DATE MULTIPLY PACK FEED PRINT TARE Preset key Additional function key The following functions can be programmed. • DATE/TIME display • EXTRA MESSAGE No. •...

  • Page 10: Basic Function Keys

    1.3.2 Basic Function Keys NUMERIC ENTRY PRE-PACK Keys 0 through 9 are used to enter Used to switch auto/manual label printing. PACK numeric data. PRINT Used to issue a label. PRINT CLEAR PROGRAM MODE SELECT Used to cancel incorrectly entered Used to access the Subtraction, Total MODE numeric data.

  • Page 11: Additional Function Keys

    1.3.3 Additional Function Keys DATE/TIME SAVE DATE Used to display the current date and time. Used to access the same stored PLU data SAVE TIME as a short cut operation. EXTRA MESSAGE DISCOUNT EXTRA Used to access the extra message Used to override a selling price and enter DISCOUNT MSSG...

  • Page 12: Program Keys

    Program Keys The Program Key Sheet is accessed by removing the Operation Key Sheet. The keys will function as indicated on the following page when one of the following modes has been accessed. This is done by using a password in conjunction with the MODE key.

  • Page 13: Program Key Functions

    1.4.2 Program Key Functions Alphanumeric Keys The alphanumeric keys are used to enter data into DOWN ARROW fields available on the BC-3000. The LOWER CASE Used to move down the lines of text. key is used to change to lower case letters upper and Also used to move up the menu items lower case characters.

  • Page 14: Speed Key Functions

    EDIT REVERSE Used to enter the text entry mode for any EDIT REVERSE After pressing this key, the following text field. entered text is changed to reverse type. Text is changed back to normal type when the NORMAL key is pressed or when the REVERSE key is pressed again.

  • Page 15: Loading Label/Paper Roll

    Loading Label/Paper Roll Make sure that the power is off. Open the side cover. Pull the release lever to raise the printer head. Insert a new roll onto the label holding shaft. When using the label roll, remove labels from the first 30 cm (12 inches) of backing paper. Thread the label paper as shown below.
  • Page 16 CHAPTER DAILY OPERATION Contents Pre-operation Inspection ....12 Power On ......... 13 Sales by Weight ....... 14 Fixed-price Sales ......15 Prepack for Sales by Weight ..16 Prepack for Fixed-price Sales ..17 Label Batch Print ......18 Pack Count Sub-total ..... 19 Mark Down Functions .....

  • Page 17: Pre-Operation Inspection

    Pre-operation Inspection In order to maintain optimum scale performance, perform the following inspection before starting daily operations. Always turn off the power switch when performing this inspection. Caution Make sure that the power is off. Check that the scale and the level device aperture are clean and free of foreign matter. If not, wipe any soiled areas with a dry cloth.

  • Page 18: Power On

    Power On Turn on the power. Make sure that nothing is on the weigh platter. Check that the ZERO indicator is lit. ZERO If the ZERO indicator is not lit, press the ZERO key. ZERO page 18 BC-3000 • User’s Manual • Rev 0...

  • Page 19: Sales By Weight

    Sales by Weight Check that nothing is on the weigh platter. • Check that the ZERO indicator is lit. • If not, press the ZERO key. ZERO ZERO Subtract the tare. Weighing tare • Place the tare on the weigh platter. The tare weight will be displayed.

  • Page 20: Fixed-Price Sales

    Fixed-price Sales Enter the PLU. Ex. PLU No. = 450 PLU number entry • Enter the PLU number and press the PLU key. Ex. Access PLU15 PLU (preset) key • Press the preset key in which the PLU item data is set. PLU15 PLU95 Ex.

  • Page 21: Prepack For Sales By Weight

    Prepack for Sales by Weight Enter the prepack mode. • Press the PREPACK key to enter the prepack mode. PACK • The AUTO indicator lights. AUTO Check that the weight display reads zero. • Make sure that nothing is on the weigh platter and check ZERO that the ZERO indicator is lit.

  • Page 22: Prepack For Fixed-Price Sales

    Prepack for Fixed-price Sales Check that nothing is on the weigh platter. • Check that the ZERO indicator is lit. • If not, press the ZERO key. ZERO ZERO Enter the prepack mode. • Press the PREPACK key to enter the prepack mode. PACK •...

  • Page 23: Label Batch Print

    Label Batch Print Used to set the number of fixed-price labels to be printed. Check that nothing is on the weigh platter. • Check that the ZERO indicator is lit. • If not, press the ZERO key. ZERO ZERO Enter the LABEL BATCH PRINT mode. •...

  • Page 24: Pack Count Sub-Total

    Pack Count Sub-total Used to print the number of labels, total weight and amount which have been issued since the last time the PACK COUNT key was pressed. Enter the PACK COUNT SUB-TOTAL mode. • Press the PACK COUNT key. PACK COUNT Note: Press the CLEAR key to exit the pack count subtotal...

  • Page 25: Mark Down Functions

    Mark Down Functions The following mark down options are available before the label is printed. (1) Amount discount (2) Percentage discount (3) Special price Only one of these three options can be programmed for use. 2.9.1 Amount Discount Enter the discount amount. Discount amount entry Ex.

  • Page 26: Unit Price Override

    2.10 Unit Price Override This feature only functions for the weighed PLUs which are program- med to allow unit price override. When attempting to override a PLU that is set not to allow an override, the error beep will sound. Enter the desired unit price.

  • Page 27: Pack Date Override

    2.14 Pack Date Override This function is used to temporarily change the current date, allowing labels to be produced ahead of time for prepacking items. Enter the six-digit date (MMDDYY). Ex. November 20, 1996 Press the DATE key. DATE 2.15 Save Function The SAVE key is one of the preset function options.

  • Page 28: Chapter 3 Subtraction

    CHAPTER SUBTRACTION Contents Subtraction Mode ......24...

  • Page 29: Subtraction Mode

    Subtraction Mode The subtraction mode is used to correct the running totals. The totals require correction if accurate reports are to be generated. Some examples of when correcting the totals is necessary are listed below. a. product returned by customers b.
  • Page 30 Step Description Keys and Display • Repeat steps 2 through 6 for any other items (labels) to be returned. When complete proceed to step 8. • Press the MODE key to return to normal operation. MODE page 30 BC-3000 • User’s Manual • Rev 0...
  • Page 31 CHAPTER TOTAL REPORTS Contents Total Reports ........28 Total Mode ........28 Daily Total Report ......29 Monthly Total Report ...... 31 Hourly Total Report ......33 Operator Total Report ....34 Total Clear ........35...

  • Page 32: Total Mode

    Total Reports The BC-3000 has the ability to print a large number of reports for the number of labels printed. This information can be broken down into various categories including daily and monthly reports. Note: Confirm that the Program Key Sheet, and not the Operation Key Sheet, is being used for these operations. Total Mode TOTAL MODE...

  • Page 33: Daily Total Report

    Daily Total Report The Daily Total Report can be considered as the accumulated total for one day. The only difference between this set of total and the monthly total is the level at which the reports are cleared. 4.3.1 Daily Report Categories Daily Sales Total Report The Daily Sales Total Report is the accumulated totals for all items printed since the last time the report was cleared.

  • Page 34: Operation Procedure

    4.3.2 Operation Procedure Step Description Keys and Display • Access the Total mode. MODE Ex. Password = 8000 • Press number “2” followed by the ENTER key ENTER to access the Total Report menu. • Press the ENTER key to access the Report Category.

  • Page 35: Monthly Total Report

    Monthly Total Report The Monthly Total Report can be considered as the accumulated total for one month. The only difference between this set of total and the daily total is the level at which the reports are cleared. 4.4.1 Monthly Report Categories Monthly Sales Total Report Monthly Sales Total Report is the accumulated totals for all items printed since the last time the report was cleared.

  • Page 36: Operation Procedure

    4.4.2 Operation Procedure Step Description Keys and Display • Access the Total mode. MODE Ex. Password = 8000 • Press number “2” followed by the ENTER key ENTER to access the Total Report menu. • Press the UP or DOWN key to select the Monthly Total Report.

  • Page 37: Hourly Total Report

    Hourly Total Report The Hourly Total Report allows the manager to obtain a report that shows sales by the hour. This report can be used to assist with scheduling of employees to meet the busy periods. The following steps indicate how to obtain the Hourly Total Report.

  • Page 38: Operator Total Report

    Operator Total Report The Operator Total Report only functions when the BC-3000 is programmed to use the operator system. Transactions are listed with the information of operator numbers and names. Step Description Keys and Display • Access the Total mode. MODE Ex.

  • Page 39: Total Clear

    Total Clear After printing the necessary reports, all of the accumulated totals have to be cleared so that the accumulation can begin from zero again. Step Description Keys and Display • Access the Total mode. MODE Ex. Password = 8000 •...

  • Page 40: Programming

    CHAPTER PROGRAMMING Contents Programming PLUs ......38 Deleting PLUs ........43 Programming Message Files ..44 Deleting Message Files ....45 Programming Date and Time ..46 Programming Store Names and Addresses ........47 Deleting Store Names and Addresses ........48 Programming Preset Keys ....

  • Page 41: Programming Plus

    Programming PLUs This section explains how to program a product (PLU) in the BC-3000. Some steps listed below may not be available. At the time of installation the BC-3000 may be configured to bypass unused steps. Note: Confirm that the Program Key Sheet, and not the Operation Key Sheet, is being used for this operation. Step Description Keys and Display...
  • Page 42 Step Description Keys and Display • Select the type of markdown by using the RIGHT and LEFT keys. 0 = No markdown 1 = Special selling price 2 = Amount discount from total price 3 = Percentage discount from total price 4 = Special unit price •...
  • Page 43 Step Description Keys and Display • Enter the pack quantity followed by the ENTER key. Ex. Pack Quantity = 5 ENTER • Press the ENTER key. ENTER • Enter the cost price followed by the ENTER key. Ex. Cost Price = $1.00 ENTER •...
  • Page 44 Step Description Keys and Display • Enter the department code (used for tracking totals) followed by the ENTER key. ENTER Ex. Department Code = 3 • Press the ENTER key. ENTER • Enter the group code (used for tracking totals) followed by the ENTER key.
  • Page 45 Step Description Keys and Display • Enter the barcode prefix (if different from the machine default) followed by the ENTER key. Ex. Barcode Prefix = 49 ENTER • Press the ENTER key. ENTER • Enter the UPC or 10 digit barcode number followed by the ENTER key.

  • Page 46: Deleting Plus

    Deleting PLUs The following procedure is used to delete products (PLUs) from memory. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again. • Enter “1” followed by the ENTER key, or press EDIT ENTER the EDIT PLU key to select the PLU...

  • Page 47: Programming Message Files

    Programming Message Files The following procedure is used to program a message file, that is used as an ingredient file linked to PLUs. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.

  • Page 48: Deleting Message Files

    Deleting Message Files The following steps show how to delete messages. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again. • Enter “4” followed by the ENTER key, or press EXTRA the EXTRA TEXT key to select the Message ENTER...

  • Page 49: Programming Date And Time

    Programming Date and Time Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again. • Enter “6” followed by the ENTER key, or press DATE ENTER the DATE TIME key to select the Date/Time...

  • Page 50: Programming Store Names And Addresses

    Programming Store Names and Addresses The BC-3000 can be programmed with store names and addresses, which allow the operator to select which store information is to be printed on labels. The following procedure shows how to program store name and address information.

  • Page 51: Deleting Store Names And Addresses

    Deleting Store Names and Addresses The following steps show how to delete store names and addresses. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again. •...

  • Page 52: Programming Preset Keys

    Programming Preset Keys The BC-3000 has 88 keys which can be programmed as preset keys. Each preset key has two levels of preset records (upper case and lower case). The following steps indicate how to program preset keys. Step Description Keys and Display •...

  • Page 53: Deleting All Preset Keys

    Deleting All Preset Keys All preset keys can be deleted by the following procedure. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again. •...

  • Page 54: Printing Plu/Message Information

    5.10 Printing PLU/Message Information Stored information can be printed on labels or receipt paper. The following steps indicate how this is done. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.
  • Page 55 Step Description Keys and Display • Press the PRINT key to bring the paper or label print out. Note: To stop printing, press the PRINT key. PRINT To continue printing, press the PRINT key again. • After printing, press the PRINT key to return PRINT to the previous mode.

  • Page 56: Programming Department Codes And Names

    5.11 Programming Department Codes and Names Departments are used to link similar products together into a category for report purposes. The following steps show how to program a name for the reference code entered when PLUs are programmed. Step Description Keys and Display •...

  • Page 57: Deleting Department Codes And Names

    5.12 Deleting Department Codes and Names The following steps show how to delete department codes and names. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.

  • Page 58: Programming Group Codes And Names

    5.13 Programming Group Codes and Names Groups are used to link similar products together into a category for report purposes. The following steps show how to program a name for the reference number entered when PLUs are programmed. Step Description Keys and Display •...

  • Page 59: Deleting Group Codes And Names

    5.14 Deleting Group Codes and Names The following steps show how to delete group codes and names. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.

  • Page 60: Programming Operator Codes And Names

    5.15 Programming Operator Codes and Names The following steps show how to program operator codes and names used in the operator system. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.

  • Page 61: Deleting Operator Codes And Names

    5.16 Deleting Operator Codes and Names The following steps show how to delete operator codes and names. Step Description Keys and Display • Access the programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.

  • Page 62: Programming Nutrition Files

    5.17 Programming Nutrition Files Nutrition Files can be included with each PLU. The following steps show how to program Nutrition Files. Step Description Keys and Display • Enter the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.
  • Page 63 Step Description Keys and Display • Press the ENTER key. ENTER Calories from Fat • Enter “Calories from Fat” followed by the (Max. 4 digits) ENTER key. ENTER • Press the ENTER key. ENTER “mg” or “g” • Select the unit of weight (“mg” or “g”) by using the RIGHT or LEFT key.
  • Page 64 Step Description Keys and Display • Press the ENTER key. ENTER • Select the unit of weight (“mg” or “g”) by using the RIGHT or LEFT key. 0: mg “mg” or “g” 1: g • Enter “Cholesterol” Fat followed by the Select “mg”...
  • Page 65 Step Description Keys and Display • Press the ENTER key. ENTER • Select the unit of weight (“mg” or “g”) by using “mg” or “g” the RIGHT or LEFT key. 0: mg Select “mg” or “g” 1: g Total Carbohydrate •...
  • Page 66 Step Description Keys and Display • Press the ENTER key. ENTER • Select the unit of weight (“mg” or “g”) by using the RIGHT or LEFT key. “mg” or “g” Protein 0: mg (Max. 3 digits) 1: g ENTER • Enter “Protein” followed by the ENTER key. •...
  • Page 67 Step Description Keys and Display • Press the ENTER key. ENTER Vitamin C % • Enter “Vitamin C Percentage” followed by the (Max. 3 digits) ENTER key. ENTER • Press the ENTER key. ENTER Calcium % • Enter “Calcium Percentage” followed by the (Max.

  • Page 68: Changing Unit Price/Fixed Price

    5.18 Changing Unit Price/Fixed Price The following steps show how to change the price recorded in the PLU. Step Description Keys and Display • Access the Programming mode. MODE Ex. Password = 9000 Note: To exit the Programming mode, press the MODE key again.
  • Page 69 CHAPTER TEXT EDITING Contents Text Entry Screen ......68 Character Size ........ 69 Text Editing Keys ......70 How to Create/Edit Text ....71 How to Reverse Text ....... 72 How to Insert Characters ....74...

  • Page 70: Text Entry Screen

    Text Entry Screen 6.1.1 Indicators Line Counter Character Counter Character Size Shift Insert Reverse Lower Case Size 6.1.2 7-Segment Display Characters ” & ’ < > – • page 70 BC-3000 • User’s Manual • Rev 0...

  • Page 71: Character Size

    Character Size The following text can be entered while in the Editing mode. Variable Character Size Fixed Character Size • PLU name • Department name (max. 12 characters) • EXTRA message • Group name (max. 12 characters) • Store name •...

  • Page 72: Text Editing Keys

    Text Editing Keys Note: Confirm that the Program Key Sheet, and not the Operation Key Sheet, is being used for this operation. SIZE CHARACTER DELETE CHAR Used to select different character sizes Used to delete the right most character SIZE DELETE available for printed text.

  • Page 73: How To Create/Edit Text

    How to Create/Edit Text Step Description Keys and Display • Make sure that the BC-3000 is in the Text Editing mode. Character size • Select the desired character size. SIZE •• Press the SIZE key, and the size indicator will light. Size ••...

  • Page 74: How To Reverse Text

    How to Reverse Text Step Description Keys and Display • Make sure that the BC-3000 is in the Text Editing mode. Character size • Select the desired character size. SIZE •• Press the SIZE key, and the SIZE indicator will light. Size ••...
  • Page 75 Step Description Keys and Display • Enter in the desired text on the 2nd line. < < > > Ex. ((BEEF)) • Press the ENTER key. ENTER • Press the PRINT key to confirm the entered text. PRINT BC-3000 • User’s Manual • Rev 0 page 75...

  • Page 76: How To Insert Characters

    How to Insert Characters Step Description Keys and Display • "FIET" instead of "FILET" was entered by mistake. Insert • Make sure that the INSERT indicator is lit. Note: If this indicator is not lit, press the INSERT key to turn on the INSERT indicator. •...
  • Page 77 CHAPTER TROUBLESHOOTING Contents Troubleshooting ......76 Other Problems ....... 77...
  • Page 78 Troubleshooting When errors occur, try to recover normal operations by using the following troubleshooting chart. WEIGHT UNIT PRICE TOTAL PRICE ZERO SAVE AUTO × Capacity 0.01 lb Error No. Description Countermeasure Too many characters. Label printing is not possible because the number of entered characters is too great for the set label.
  • Page 79 Other Problems Printing is too light. The thermal head has become soiled. Use the attached cleaner set to clean the printer head. (Refer to page 12.) Labels are printed as soon as an item is placed on the weigh platter. The scale is set in the AUTO mode.
  • Page 80 44 SANNO-CHO SHOGOIN SAKYO-KU KYOTO, 606 JAPAN PHONE: (075) 771-4141 FACSIMILE: (075) 751-1634 TELEX: 05422065 SCALES J CABLE ADD: “SCALES”KYOTO IW512P1003...

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