Troubleshooting - Plantronics Discovery 650 User Manual

Bluetooth headset with digitally-enhanced sound for clear conversations

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TROUBLESHOOTING

PROBLEM

My headset does not work

with my phone.

I did not enter my passkey.

Callers cannot hear me.

I cannot hear caller/

dialling tone.

Headset was not in pairing mode when mobile phone menu selections were

made. See page 16 "Pairing".

Incorrect menu selections were made on your mobile phone.

See page 16 "Pairing".

Your phone did not locate the headset. Repeat the pairing process on page 16.

Incorrect menu selections were made on your mobile phone. Repeat the pairing

process on page 16.

Mute is turned on. Press both sides of the volume/mute button simultaneously.

The headset is not turned on. Press the call control button for approximately 10

seconds until you hear a beep or see the indicator light glow blue to turn headset

on.

Your headset is out of range. Move the headset closer to the phone or Bluetooth

device.

Your headset battery is drained. Charge your battery using the AC charger, AAA

battery, or vehicle charging adapter above. See page 10 "Charging".

The listening volume is too low. Press the volume/ mute button to increase the

sound heard in the headset.

SOLUTION

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