Zoom 0335-A 27337 User Manual
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Zoom 0335-A 27337 User Manual

Zoom 0335-A 27337 User Manual

Adsl bridge modem
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ADSL Bridge
Modem
U S E R ' S
G U I D E

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Summary of Contents for Zoom 0335-A 27337

  • Page 1 ADSL Bridge Modem U S E R ’ S G U I D E...
  • Page 2 NOTICE NOTICE NOTICE NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect...

  • Page 3: Table Of Contents

    1: I HAPTER NSTALLATION NSTRUCTIONS ... 6 NSTALLATION NSTRUCTIONS ... 11 2: U IP A HAPTER SING TATIC DDRESSING 3: S TCP/IP S HAPTER PECIFYING 4: S HAPTER TATUS ONITORING ADSL S ONITORING YSTEM AND 5: A HAPTER DVANCED ETUP HANGING AMES AND ESETTING...

  • Page 4: Installation Instructions

    The CD contains the installation software, documentation, advanced features information, a glossary of technical terms, the warranty, and detailed Customer Support information. If anything is missing or damaged, please contact Zoom Customer Support or whoever sold you the modem. In addition, the package may include:...

  • Page 5: Before You Begin

    Before You Begin Before you begin installing the ADSL Bridge modem using this guide, you must have the following available to you: ADSL service enabled on your telephone line. To do this, you need to sign up with an ADSL service provider. Once this service is enabled, you should have an ADSL-enabled telephone wall jack to plug the modem into.

  • Page 6: Step 1: Installing The Software

    Installation Instructions Installing the ADSL Bridge modem involves three steps: Installing the Software, Installing the Hardware, and Testing Your Internet Connection. Step 1: Installing the Software You MUST install the software BEFORE installing the hardware. Important Macintosh and Linux Information: If you are using a Macintosh or Linux computer with your ADSL Bridge modem, you do not have to install the software.

  • Page 7: Step 2: Installing The Hardware

    5 5 5 5 When the installation is complete, click Finish, then click Exit. 6 6 6 6 Close any applications that may be open, then remove the CD from the CD-ROM drive. 7 7 7 7 Shut down the computer. Congratulations! You have installed the software.
  • Page 8 5 5 5 5 Turn the modem on by pushing the ON/OFF button. The PWR light on the front panel of the modem should become steady on, and the LINK light should blink and then become steady on. If the PWR light does not turn on, make sure there is power at the wall outlet or power strip where you plugged in the power cube and that you have pushed the modem’s ON/OFF button to turn it on.

  • Page 9: Step 4: Testing Your Internet Connection

    Step 4: Testing Your Internet Connection Once the software is installed and the hardware is connected, you are ready to browse the Web! However, if any of the following situations applies to you, there is an additional task you must complete before your ADSL Bridge modem can access the Internet.
  • Page 10 2 2 2 2 Open your Web browser (for example, Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. ! If you connect successfully, your installation is complete and you are ready to use the modem with your computer. You are done with this user’s guide, unless you want to use the modem with a router.

  • Page 11: If You Need Help

    SmartFacts Tip: From time to time, Zoom may release improved firmware. This is also available at www.zoom.com , along with upgrade instructions. We recommend that you check our Web site periodically for updates. Call our support office in the United States at (561) 241-7170 or in the United Kingdom at 44 (0)1276 704440.

  • Page 12: Using Static Ip Addressing

    Using Static IP Addressing This chapter is only for those who have a static IP address they plan to use with their ADSL Bridge modem. Your ADSL Bridge modem works with Dynamic Host Configuration Protocol (DHCP), which is also known as “dynamic IP addressing.”...

  • Page 13: Chapter 2: Using Static Ip A

    (You do not need to have an Internet connection established to be able to view the interface.) Tip! If you are using a Windows computer, a Zoom icon should have been placed on your desktop when you installed the software provided with the modem. Instead of typing one of the addresses above in your Web browser, you can double-click the Zoom icon.
  • Page 14 Internet service provider may have given you. 3 3 3 3 The Zoom Configuration Manager opens and begins to automatically configure itself. This is evident because the Basic Setup page will open and quickly change to the Autodetect page.

  • Page 15: Specifying Tcp/Ip Settings

    Macintosh, Linux, and Windows computers. There are several situations in which you must change your computer’s TCP/IP settings: ALL USERS: If you want to log into the Zoom Configuration Manager, you must first change your computer’s TCP/IP settings to work with the modem’s internal IP address.

  • Page 16: Mac Os X

    4 4 4 4 Under the TCP/IP tab, do the following, depending on your situation: ! If you are logging into the Zoom Configuration Manager: Ensure that Static is highlighted in the Configure: list box, then select Manually. Enter the values provided in the table below appears in the appropriate fields.

  • Page 17: Chapter 3: Specifying Tcp/Ip S

    3 3 3 3 Under Configure:, do the following, depending on your situation: ! If you are logging into the Zoom Configuration Manager: Ensure that Static is highlighted in the Configure: list box, then select Manually. Enter the values provided in the table below appears in the appropriate fields.

  • Page 18: Linux Tcp/Ip Settings

    4 4 4 4 Close the TCP/IP Window. You will be asked if you want to save the changes. Click Save. Once you have specified the settings, you are ready to surf the Web. Continue with Testing Your Internet Connection on page 9.
  • Page 19 DEVICE=eth0 BOOTPROTO=static ONBOOT=yes IPADDR= NETMASK= GATEWAY= Logging into the Zoom Configuration Manager Edit or create the file /etc/sysconfig/network-scripts/ifcfg-eth0 so that it contains the following lines. DEVICE=eth0 BOOTPROTO=static ONBOOT=yes IPADDR=10.0.0.10 NETMASK=255.255.255.0 GATEWAY=10.0.0.2...
  • Page 20 BOOTPROTO=”static” BROADCAST= IPADDR= NETMASK= NETWORK= Reboot with this command: /sbin/shutdown -r now Logging into the Zoom Configuration Manager Add these lines to the file /etc/sysconfig/network/ifcfg-eth0: BOOTPROTO=”static” BROADCAST=”10.0.0.255” IPADDR=”10.0.0.10” NETMASK=”255.255.255.0” NETWORK=”10.0.0.2” (Note that for IPADDR, you can enter any value between 10.0.0.4 and 10.0.0.20.)
  • Page 21 Reboot with this command: /sbin/shutdown -r now Logging into the Zoom Configuration Manager Add these lines to the file /etc/sysconfig/network/ifcfg-eth0: BOOTPROTO=”static” BROADCAST=”10.0.0.255” IPADDR=”10.0.0.10” NETMASK=”255.255.255.0” NETWORK=”10.0.0.2” (Note that for IPADDR, you can enter any value between 10.0.0.4 and 10.0.0.20.)

  • Page 22: Windows Tcp/Ip Settings

    Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Windows XP 1 1 1 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a a a a From the desktop, click the Start button, point to Control Panel, and then click Network and Internet Connections.
  • Page 23 2 2 2 2 Ensure the following is selected, depending on your situation: ! If you are logging into the Zoom Configuration Manager: Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the information in the table below appears in the appropriate fields.

  • Page 24: Windows 2000

    Properties button. 2 2 2 2 Ensure the following is selected, depending on your situation: ! If you are logging into the Zoom Configuration Manager: Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the information in the table below appears in the appropriate fields.

  • Page 25: Windows Me

    Properties button and then click OK 2 2 2 2 Ensure the following is selected, depending on your situation: ! If you are logging into the Zoom Configuration Manager: Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the information in the table below appears in the appropriate fields.

  • Page 26: Chapter 4: Status Monitoring

    ADSL connection. Most users can skip this chapter, as it is primarily for advanced users and for those who are instructed by their Internet service provider or Zoom Technical Support to verify settings, usually for troubleshooting. Monitoring System and...
  • Page 27 (You do not need to have an Internet connection established to be able to view the interface.) Tip! If you are using a Windows computer, a Zoom icon should have been placed on your desktop when you installed the software provided with the modem. Instead of typing one of the addresses above in your Web browser, you can double-click the Zoom icon.
  • Page 28 Internet service provider may have given you. 3 3 3 3 The Zoom Configuration Manager opens and displays its Basic Setup page. Depending on the type of information you want to monitor, click one of the following icons at the top of...
  • Page 29 4 4 4 4 When you are done using the modem’s Web interface, close your browser and then restore your computer’s TCP/IP settings to what they were before you changed them in step 1. For more detailed information about the System Status or ADSL Status information provided, click the Help icon at the top of the applicable page to open the online help.

  • Page 30: Advanced Setup Options

    Advanced Setup page. To access this page, click the Advanced Setup icon at the top of any page in the Zoom Configuration Manager. (If you forgot how to log in to the Zoom Configuration Manager, see page 27.) You will notice that there are numerous buttons on the page, broken into two groups: Status and Administration.

  • Page 31: Status Buttons

    Status Buttons The buttons in the Status group are typically used for maintenance and troubleshooting. The following table lists each button in the Status group and gives a brief description of the settings you can specify. Click a button below, then click the Help icon at the top of the screen to open an online help topic about the page you are viewing.

  • Page 32: Administration Buttons

    The buttons in the Administration group are typically used for administrative tasks, such as diagnostic testing, upgrading firmware, changing your Zoom Configuration Manager password, etc. The following table lists each button in the Administration group and gives a brief description of the settings you can specify.

  • Page 33: Changing User Names And Passwords

    Changing User Names and Passwords Use the User Configuration page to manage the user names and passwords that can access the Zoom Configuration Manager. To open this page, click the User Configuration button, located in the Administration group on the Advanced Setup page.

  • Page 34: Resetting Default Settings

    7 7 7 7 Click Write Settings to Flash. In addition, you can also create additional logins (that is, user names and passwords) with varying degrees of access to the Zoom Configuration Manager. For more information about managing logins, click the Help icon at the top of the screen while you are on the User Configuration page.

  • Page 35: To Perform A Hard Reset

    3 3 3 3 From the Reboot Mode drop-down list, select Reboot From Default Configuration. 4 4 4 4 Click the Reboot button. Once this process is complete, your unit is reset to its factory settings. To perform a hard reset If you lose your link to the unit and cannot communicate with it via the Web browser, do the following to perform a hard reset: 1 1 1 1...

  • Page 36: Odem Software

    1 1 1 1 From your Windows desktop, click the Start button, point to Programs, then point to Zoom ADSL Modem, then select Uninstall ADSL Modem. 2 2 2 2 When prompted to confirm your choice, click Yes.

  • Page 37: Troubleshooting Tips

    Try entering your Internet service provider’s VPI and VCI settings on the Basic Setup page of the Zoom Configuration Manager. If you do not have these values, contact your Internet service provider. For instructions on how to enter these values, perform steps 1–4 of To...
  • Page 38 I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.2 in my Web browser (or I have double-clicked the Zoom icon on my desktop, if it appears), but I am not prompted for a User Name and Password.
  • Page 39 Problem My ADSL Bridge modem’s LINK light continually blinks and does not stay solidly lit. Solution There are several issues that could cause this problem. Check these items: Ensure that the phone cord is firmly plugged into the wall jack and the ADSL port on the back of the modem (not the PHONE port on the back of the modem).

  • Page 40: Front And Back Panels

    Appendix B Front and Back Panels The front panel of the ADSL Bridge modem looks like this: The following table describes each light on the front panel. Light Description Lights when the ETHERNET jack of the modem is plugged into the Ethernet port of a powered-up device. Blinks when data is sent.
  • Page 41 The back panel of the ADSL Bridge modem looks like this: The following table describes each item on the panel. Port Description ADSL Jack to connect the modem to the ADSL telephone wall jack. PHONE Jack to connect a phone to the modem. RESET Button to reset the modem to its system default settings (necessary if communication link is lost).

  • Page 42: Regulatory Information

    Appendix C Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX.

  • Page 43: European Declaration Of Conformity

    However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 44 0335-A 27337 ©2005...

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