Alto-Shaam 300-TH Operator's Manual
Cook & hold oven; deluxe control
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- Service manual (68 pages)
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Summary of Contents for Alto-Shaam 300-TH
- Page 1 Operator’s Manual Cook & Hold Oven Deluxe Control 300-TH 1000-TH 500-TH 1200-TH 750-TH 1750-TH MN-46708-EN REV.01 1/20 alto-shaam.com...
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Page 2: Manufacturer's Information
© Copyright 1/20 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners. -
Page 3: Foreword
Call 800-558-8744 to reach our 24-hour emergency service call center for immediate access to local authorized service agencies outside standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through Alto-Shaam’s toll free number. - Page 4 OREWORD This page intentionally left blank. D el u x e C on t r ol Co o k & Ho l d Op er a to r ’ s Ma n u al M N- 46 7 0 8 Rev 1 1/ 2 0 ▪...
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Page 5: Table Of Contents
Foreword Enjoy your Alto-Shaam Cook & Hold Oven!....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service . - Page 6 ABLE OF ONTENTS Warranty Warranty ........65 D el u x e C on t r ol Co o k &...
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Page 7: Safety
AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death. -
Page 8: Safety Precautions
AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded. - Page 9 Only trained personnel are permitted to service or repair the appliance. Repairs that are not performed by an authorized service partner or trained technician, or appliance the use of non-factory parts, will void the warranty and relieve Alto-Shaam of all liability. ▪...
- Page 10 AFETY Continued from previous page Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection D el u x e C on t r ol Co o k & Ho l d Op er a to r ’...
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Page 11: Labels
ABELS Label Locations TH-PHD-008787 De l u x e C on t ro l Co o k & Ho l d Op er a to r ’ s Ma n u al MN - 46 7 0 8 Rev 1 1/ 2 0 ▪... - Page 12 Appliances with permanent electrical connection that are mounted on casters must be secured to building structure. Read installation instructions. Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. D el u x e C on t r ol Co o k & Ho l d Op er a to r ’...
- Page 13 ABELS WARNING Hot surface LA-46331 Made in U.S.A. WARNING WARNING / ADVERTENCIA / AVERTISSEMENT Burn hazard Burn hazard. Always load liquids, or foods that can become liquid when heated, at an eye level where they can be seen. Peligro de quemaduras. Siempre coloque líquidos, o alimentos que Always load liquids, or foods that can become liquid se puedan volver líquidos cuando se calientan, a nivel de los ojos donde se puedan ver.
- Page 14 ABELS WARNING WARNING ADVERTENCIA/AVERTISSEMENT Peligro de incendio Fire hazard Utilice un enchufe con toma de tierra de los que se incluyen en las listas de la UL de 240 voltios, 20 amperios, Fire Hazard monofásico de 3 hilos para unidades monofásicas. Use a UL Listed grounding type plug rated 240 Volts, La elección e instalación del enchufe la realizará...
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Page 15: Installation
INSTALLATION Dimension Drawings 300-TH 8-7/8" 26-3/16" (665mm) 16-15/16" (431mm) (225mm) 25-3/4" (654mm) 13" (330mm) 18" (457mm) 8-7/8" (225mm) 16-15/16" (431mm) 25-3/4" (654mm) 13" (330mm) 18" (457mm) 500-TH 40-1-1/2" (1028mm) 20-13/16" (529mm) 22-1/8" (562mm) 18-1/16" (459mm) 18-1/16" (459mm) 28-5/16" (720mm) 17-13/16" (452mm) 17-13/16"... - Page 16 INSTALLATION 750-TH 54-5/16" (1379mm) 53-1/8" (1349mm) 28-7/16" (723mm) 29-3/4" (756mm) 25-11/16" (653mm) 25-11/16" (653mm) 25-7/16" (646mm) 33-1/16" (840mm) 25-7/16" (646mm) 25-7/16" (646mm) 29-3/16" (742mm) 8-3/16" (208mm) 22-1/4" (565mm) 24" (609mm) 22-1/4" (565mm) 25-5/8" (651mm) 25-5/8" (651mm) 1000-TH 51-3/16" (1300mm) 50" (1269mm) 25-5/16"...
- Page 17 INSTALLATION 1200-TH 51-3/16" (1300mm) 50" (1269mm) 25-5/16" (644mm) 26-5/8" (676mm) 22-9/16" 22-9/16" (573mm) 22-5/16" (573mm) 33-1/16" (840mm) 7-9/16" (566mm) 22-5/16" 22-5/16" 29-3/16" (742mm) (192mm) (566mm) (566mm) 19-1/8" (486mm) 24" (609mm) 19-1/8" (486mm) 22-1/2" (572mm) 22-1/2" (572mm) 1750-TH 54-5/16" (1379mm) 53-1/8" (1349mm) 28-7/16"...
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Page 18: Pre-Installation Checklist
INSTALLATION Pre-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current. - Page 19 INSTALLATION Continued from previous page Electrical Alto-Shaam oven ratings Breaker: Voltage: Phase: Cord: Plug: Is the oven going to be hard wired? The following fields must be completed by the service technician on site. What is the measured voltage at the site?
- Page 20 On-site manager should make the necessary contacts to move forward with these changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558- 8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.
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Page 21: Installation Checklist
INSTALLATION Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current. - Page 22 INSTALLATION Continued from previous page Electrical: Record Measure the voltage at the wall outlet. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main disconnect switch. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main terminal block.
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Page 23: How To Receive The Appliance
Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims. -
Page 24: How To Unpack The Oven
How to Unpack the Oven Before you begin Make sure you have: ▪ An appropriate lifting device and enough personnel to safely move and position the weight of the oven. 300-TH: 69 lb (31 kg) □ 500-TH: □ 750-TH: □... -
Page 25: How To Install The Oven
How to Install the Oven Before you begin Make sure you have: ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. 300-TH: XX □ 500-TH: XX □ 750-TH and 750-SK: XX □... - Page 26 INSTALLATION Continued from previous page 750-TH Breaker (A) Plug Configuration onfiguration onfiguration Certification 120V — 15.2 NEMA 5-20P NEMA 5-20P NEMA 5-20P 208–240V — 15.8 NEMA 6-30P NEMA 6 NEMA 6 — — — 18.2 18.2 NEMA 6-30P 230V 50/60 50/60 50/60 17.5...
- Page 27 INSTALLATION Continued from previous page Electrical connection WARNING: Appliances without a cord provided by the factory must be equipped with a cord of sufficient length to permit the appliance to be moved for cleaning. Always use the correct AWG wire size based on the electrical requirements for the appliance.
- Page 28 INSTALLATION Continued from previous page Regarding international standard ovens: If the unit is not equipped with flexible cord and plug, an all-pole country approved disconnection device which has a contact separation of at least 3mm in all poles must be incorporated in the fixed wiring for disconnection. When using a cord without a plug, the green/yellow conductor shall be connected to the terminal which is marked with the ground symbol.
- Page 29 INSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet of the appropriate electrical outlet; ▪...
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Page 30: Operation
Touch and hold the ON/OFF button until the Shut down options screen displays. the power switch to the OFF position (300-TH only). Result The oven is now off. De l u x e C on t ro l Co o k & Ho l d Op er a to r ’... -
Page 31: How To Cook And Hold In Manual Mode
PERATION How to Cook and Hold in Manual Mode Before you begin Make sure: ▪ The oven is turned on. Procedure To cook and hold in manual mode, do the following. Step Action Touch the manual cook icon Touch the upper or lower chamber TH-TS-007392 How to preheat Touch... - Page 32 PERATION Continued from previous page How to cook Touch Cook icon Touch the cooking time Enter a cooking time on the number pad. Touch the check mark. Touch the green check marko return to the cook screen. Smoke Cook Hold Cancel TH-TS-008881 Touch...
- Page 33 PERATION Continued from previous page Touch the holding alarm time Enter a holding alarm time on the number pad. Touch the green check mark. Touch the green arrow . The oven will begin to preheat. 275° 00:26:00 Timer TH-TS-008914 How to start the The screen will indicate “Preheating”, and then “Ready”, when the preheat cooking process temperature has been reached.
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Page 34: How To Cook, Hold, And Smoke In Manual Mode
PERATION How to Cook, Hold, and Smoke in Manual Mode Before you begin Make sure: ▪ The oven is turned on. ▪ Woodchips have been soaked, and the woodchip container put into the oven. Procedure To cook, hold, and smoke in manual mode, do the following. Step Action Touch... - Page 35 PERATION Continued from previous page How to cook Touch the Cook icon Touch the cooking time Enter a cooking time on the number pad. Touch the check mark. Touch the green check mark to return to the cook screen. Smoke Cook Hold Cancel...
- Page 36 PERATION Continued from previous page Touch the smoke time Enter a smoke time and temperature on the number pad. Touch the check mark. Touch the plus (+) icon to add the next stage TH-TS-008691 TH-TS-008691 Smoking timer Smoking temperature 85° 275°...
- Page 37 PERATION Continued from previous page How to start the The screen will indicate “Preheat”, and then “Ready”, when the preheat cooking process temperature has been reached. An “Action required” message is shown on the screen. Load food into the oven and close the oven door. Touch the red hand icon to start the cooking process 1 of 1...
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Page 38: How To Cook And Hold By Probe Temperature
PERATION How to Cook and Hold by Probe Temperature Before you begin Make sure: ▪ The oven is turned on. Procedure To cook and hold by probe temperature, do the following. Step Action Touch the manual cook icon Touch the upper or lower chamber TH-TS-007392 How to preheat Touch... - Page 39 PERATION Continued from previous page How to cook by probe Touch the Cook icon temperature Touch the probe icon Touch the core probe temperature Enter Touch a core probe temperature on the number pad. the check mark. Touch the green check mark to return to the cook screen. Smoke Cook Hold...
- Page 40 PERATION Continued from previous page Touch the holding alarm time Enter a holding alarm time on the number pad. Touch the check mark. Touch the green arrow . The oven will begin to preheat. TH-TS-008898 How to start the The screen will indicate “Preheating”, and then “Ready”, once the preheat cooking process temperature has been reached.
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Page 41: How To Cold Smoke
PERATION How to Cold Smoke Before you begin Make sure: ▪ The oven is turned on. ▪ Woodchips have been soaked, and the woodchip container put into the oven. Procedure To cold smoke, do the following. Step Action Touch the Professional cooking icon Touch the upper or lower chamber TH-TS-007392... - Page 42 PERATION Continued from previous page How to start the An “Action required” message is shown on the screen. Load food into the smoking process oven and close the oven door. Touch the red hand icon to start the cold smoking process 1 of 1 Ready Action needed...
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Page 43: How To Cook With Programmed Recipes
PERATION How to Cook with Programmed Recipes Before you begin Make sure: ▪ The oven is turned on. Procedure To cook using a programmed recipe, do the following. Step Action Touch the recipes icon . The My Recipes screen displays. TH-TS-007231 Navigate to the recipe. - Page 44 PERATION Continued from previous page How to start the The screen will indicate “Preheat”, and then “Ready”, when the preheat cooking process temperature has been reached. An “Action required” message is shown on the screen. Load food into the oven and close the oven door. Touch the hand icon to start the cooking process 1 of 1...
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Page 45: How To Create A Recipe
PERATION How to Create a Recipe Before you begin Make sure: ▪ The oven is on. ▪ You are familiar with the oven operation and have read the topic titled “How to Cook and Hold in Manual Mode”. Procedure To create a recipe, do the following. Step Action Touch... - Page 46 PERATION Continued from previous page Enter the recipe name using the key pad Touch the green arrow to save the name. TH-TS-007336 Enter the recipe description using the key pad Touch the green arrow to save the recipe description. TH-TS-007342 Touch the check box to assign the recipe to a category or categories.
- Page 47 PERATION Continued from previous page Touch the check box to add photo to the gallery. Touch the green check mark to add the photo to the gallery. TH-TS-007348 Result A recipe has been created. De l u x e C on t ro l Co o k & Ho l d Op er a to r ’...
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Page 48: How To Edit, Duplicate, Or Delete A Recipe
PERATION How to Edit, Duplicate, or Delete a Recipe Procedure To edit, duplicate, or delete a recipe, do the following. Step Action Touch the recipes icon . The browse recipes screen displays. VMC-TS-006641 Touch the recipe settings icon of the desired recipe. Touch Modify recipe to edit a recipe. -
Page 49: How To Load Recipes From A Usb Drive
PERATION How to Load Recipes from a USB Drive Before you begin You will need a USB drive loaded with recipes. Procedure To load recipes from the USB drive to the oven, do the following. Step Action Touch the menu icon . - Page 50 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Upload recipes from USB setting. VMC-TS-008113 Loading the recipes The oven loads the recipe file. When the process is complete, the Recipes Touch uploaded screen displays. the check mark to return to the settings screen. Remove the USB drive.
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Page 51: How To Save Recipes To A Usb Drive
PERATION How to Save Recipes to a USB Drive Before you begin You will need a USB drive. Procedure To download recipes from the oven to a USB drive, do the following. Step Action Touch the menu icon . The menu screen displays. VMC-TS-006259 Touch the Settings icon... - Page 52 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Download recipes to USB setting. VMC-TS-008122 Loading the recipes The oven downloads the recipes onto the USB drive. When the process is Touch complete, the Recipes uploaded screen displays. the check mark to return to the settings screen.
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Page 53: How To Update Software With A Usb Drive
PERATION How to Update Software with a USB Drive ▪ Before you begin The chambers should be off (not preheated). ▪ You will need a USB drive with the updated software. ▪ Do not remove the USB drive during the update process. Procedure To update the software, do the following. - Page 54 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Update system software setting. VMC-TS-008150 Touch Control Board (CB) to update the control board. The oven loads the selected software. The oven verifies the file and then updates the CB. NOTICE Do not remove the USB drive during the update process.
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Page 55: How To Change The Home Screen
PERATION How to Change the Home Screen Procedure To change the home screen, do the following. Step Action Touch the menu icon . The menu screen displays. VMC-TS-006259 Touch the Settings icon . The general settings screen displays. VMC-TS-006262 Touch the Home Screen setting . - Page 56 PERATION Continued from previous page Select your desired home screen from the list. Touch the check mark Touch the check mark to save the home screen setting. VMC-TS-008219 Result The home screen has now been changed. D el u x e C on t r ol Co o k & Ho l d Op er a to r ’...
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Page 57: How To Change The Temperature Scale
PERATION How to Change the Temperature Scale Procedure To change the temperature scale from °F to °C and vice versa, do the following. Step Action Touch the menu icon . The menu screen displays. VMC-TS-006259 Touch the Settings icon . The general settings screen displays. VMC-TS-006262 Scroll to the Temperature Settings. - Page 58 PERATION Continued from previous page Select your desired temperature scale. Touch the check mark Touch the check mark to save the temperature scale setting. VMC-TS-008234 Result The temperature scale has now been changed. D el u x e C on t r ol Co o k & Ho l d Op er a to r ’...
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Page 59: How To View Oven Information
PERATION How to View Oven Information Background This procedure is to be done through the touchscreen on the Deluxe control, not through the ChefLinc™ oven management system. The oven information screen shows the system info, serial number, network status, connection settings, and cleaning timer. Procedure To view oven information, do the following. -
Page 60: How To Enable The Handle Light
PERATION How to Enable the Handle Light Procedure To enable the handle light, do the following. Step Action Touch the menu icon . The menu screen displays. VMC-TS-006259 Touch the Settings icon . The general settings screen displays. VMC-TS-006262 Scroll to the Handle light setting. -
Page 61: Maintenance
AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ Remove any spills with disposable paper wipes or a damp cloth. ▪... - Page 62 AINTENANCE Continued from previous page ▪ Check and tighten the cord connection inside of the appliance control area. ▪ Inspect the control cooling fans (if applicable). ▪ Measure the site voltage. ▪ Inspect and adjust voltage monitor board if needed. ▪...
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Page 63: How To Clean The Oven
AINTENANCE How to Clean the Oven Before you begin WARNING: Electric shock hazard. Set the power switch to the OFF position and unplug the appliance. CAUTION: Burn hazard. Allow the oven, utensils, and racks to cool before cleaning. CAUTION: Corrosive materials hazard. Wear eye protection and hand protection when cleaning. - Page 64 AINTENANCE Continued from previous page Weekly cleaning To clean the oven weekly, do the following. procedure Step Action the power switch to the OFF position and unplug the appliance. Spray the exterior areas of the oven with stainless steel polish. NOTICE Use only non-caustic cleaners.
- Page 65 ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
- Page 66 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.