Service Call Message; Contacting Your Local Authorized Canon Dealer - Canon imageRunner Advance 400iF Starter Manual

Service Call Message

If a malfunction occurs and the machine cannot
operate normally, a screen prompting you to contact
your local authorized Canon dealer is displayed.
If a screen such as the one above is displayed, contact
your local authorized Canon dealer. (See "Contacting
Your Local Authorized Canon Dealer," on p.58.)
If a screen such as the one below is displayed and the
print or scan function does not operate normally, some
functions may still be available.
When [Limited Func. Mode] is displayed:
●
If [Limited Func. Mode] is displayed, you can
temporally set the Limited Functions Mode to
continue to use the machine until the cause of the
malfunction is cleared. (See "Setting the Limited
Functions Mode from the Service Call Message
Screen," on p.59.)
When a service call message is displayed on the
●
bottom of the screen:
58 58
When an Error Message/Error Code Is Displayed
Even if a message prompting you to call your service
representative appears on the bottom of the screen,
some functions may still be available.
For more information on the available functions, see
e-Manual > Problem Solving.
Contacting Your Local
Authorized Canon Dealer
If a screen prompting you to contact your local
authorized Canon dealer is displayed, follow the
procedure described below.
01
Press the main power switch to the
" " side.
If you turn OFF the main power switch when there is
a job waiting to print, that job is erased.
02
Wait at least 10 seconds after the Main
Power Indicator is turned off , and then
turn the main power switch back to "I"
side.
03
If the machine still does not operate
normally, follow the procedure below,
and then contact your local authorized
Canon dealer.
1. Turn the main power switch OFF.
2. Remove the power plug from the power
outlet.