The E7W In A Guestroom Failed , You Have No Replacement Or Spare E7W's , And You Want To Replace It With An E7W From A Different Room Until You Can Obtain A New E7W - Honeywell INNCOM e7w Troubleshooting Manual

If any of the above are true and you want the SWP feature to work, you need to replace the SWP, the
e7w or both.
If you need to use the e7w immediately , or there is a guest in the room and the installed e7w needs
to work, manually force the e7w out of SWP missing mode by pressing and holding the F/C button for 5
seconds. The following should occur after pressing and holding the F/C button for 5 seconds:
➢ If the e7w has previously been initialized, it will begin normal operation and you should see a
temperature displayed on the e7w. But, if the e7w subsequently has its batteries removed and
replaced, due to the issue connecting to the SWP, on startup it will again enter SWP mode and
display SWP.
➢ If Parameter , rid and 2 horizontal dashes appear , the e7w is either a brand new and has never
been initialized with its Room ID , PAN ID and RF Channel , or the e7w was factory reset and has
never been initialized with its Room ID , PAN ID and RF Channel.
You will need to enter the Room ID , PAN ID and RF Channel as described in Appendix 1. But, if
the e7w subsequently has its batteries removed and replaced, due to the issue connecting to
the SWP, on startup it will again enter SWP mode and display SWP.
The e7w in a guestroom failed , you have no replacement or spare e7w's , and you want to replace
it with an e7w from a different room until you can obtain a new e7w.
When the e7w that you are replacing was initially installed and the Room ID, PAN ID and RF Channel were
entered , this was stored in the SWP (Smart Wall Plate) attached to the e7w.
To install the e7w obtained from a different room onto the SWP:
1. Remove the failed e7w from the SWP.
2. If batteries are still installed in the replacement e7w obtained from a different room , you MUST
remove at least one AA battery to power down the e7w. Then, re-insert the any removed AA
batteries to power up the e7w.
The e7w should display SWP (
3. Attach the replacement e7w to the SWP in the room where the e7w failed . The instant you attach
the replacement e7w , it should read in the stored Room ID, PAN ID and RF Channel from the SWP ,
store it and begin normal operation.
4. If SWP cleared from the display and a temperature value appears, the e7w read the existing Room
ID, PAN ID and RF Channel stored in the SWP and began operation. Raise and lower the displayed
target temperature and verify the rooms HVAC unit responds as expected.
If after connecting the replacement e7w to the SWP , "SWP" appears and remains on the e7w display, the e7w
is not connecting to the SWP. Go to the "The e7w display shows SWP and you can't use the e7w" section
on page 3 and follow the steps.
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Honeywell Restricted
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13 April 2020
Version 9.0