AVer TR310 User Manual
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AVer TR310 User Manual

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Professional PTZ Camera
TR310/TR311HN
TR311/TR313/TR333
User Manual

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Summary of Contents for AVer TR310

  • Page 1 Professional PTZ Camera TR310/TR311HN TR311/TR313/TR333 User Manual...
  • Page 2 FCC NOTICE (Class A) This device complies with Part 15 of the FCC Rules. The operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, inclu ding interference that may cause undesired operation.
  • Page 3 COPYRIGHT ©2018 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 4 WARNING ◼ To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product. ◼ Do not drop the camera or subject it to physical shock. ◼...

  • Page 5: Table Of Contents

    Contents Package Contents ....................1 Product Introduction ....................2 Overview ......................2 LED Indicator ....................2 Pan and Tilt Angle ..................... 3 Dimension ......................3 Device Connection .................... 4 Video Output Connection .................. 5 RS232 and RS422 Connection ................6 Audio Input Connection ...................
  • Page 6 Video Output ....................19 Network ..................... 19 System ....................... 20 Web Setup ...................... 21 Using the AVer IPCam Utility to Find the Camera ..........21 Make a Connection to the Camera via Browser ..........22 Live View ......................23 Pan-Tilt-Zoom Control ................. 23 Focus ......................
  • Page 7 Using RTSP Connect to Camera ..............32 Tracking Setting ....................33 Presenter Mode ..................33 Zone Mode ....................34 System ......................36 Upgrade Firmware ..................37 RS232 Command Table .................. 38 Specification ....................... 43 TR310 ......................43 TR313 ......................54 TR330 ......................58...

  • Page 8: Package Contents

    Package Contents Package Contents Camera unit Remote control Cable ties(x5) Quick Guide 1/4”-20L=6.5mm Cable Fixing M2 x 4mm Power adapter & plates(x2) Screw(x4) Power cord Screw(x3) *The power cord will vary depending on the standard power outlet of the country where it is sold. Optional accessory Ceiling mount M3 x 6mm...

  • Page 9: Product Introduction

    (8) Audio In (12) DC Power Jack *Line input level: 1Vrms (max.). *Mic input level: 50mVrms (max.); Supplied voltage: 2.5V *1: This feature(Tally) is not supported on TR310. *2: This feature(3G-SDI) is not supported on TR310&TR311HN. LED Indicator Status Blue(Solid)

  • Page 10: Pan And Tilt Angle

    Pan and Tilt Angle Dimension Unit: mm...

  • Page 11: Device Connection

    Device Connection Joystick (Camera control) Laptop (Management/Presentation/ Video Conference) Microphone Audio input RS232, RS422 or IP 3G-SDI Monitor/TV PoE+ (Display) HDMI Lecture capture system Camera (Record) Web application (Remote Management)

  • Page 12: Video Output Connection

    Video Output Connection ◼ HDMI Use the HDMI cable to connect with monitor or TV for video output. HDMI cable Monitor/TV ◼ 3G-SDI Connect to 3G-SDI monitor for video output. 3G-SDI cable (Not inculded) SDI Monitor [Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously; Assuming HDMI monitor is well connected before the camera turned on, the OSD menu will be displayed on HDMI monitor in default.”...

  • Page 13: Rs232 And Rs422 Connection

    RS232 and RS422 Connection Connect through the RS232 or RS422 for camera control. ◼ RS232 RS232(VISCA) cable (Not inculded) Joystick Laptop...
  • Page 14 ● RS232 Port Pin Definition Mini DIN9 Function I/O Type Signal Description PIN # Output Data Terminal Ready Input Data Set Ready VISCA IN Output Transmit Data Input Receiver Data Output Data Terminal Ready Input Data Set Ready VISCA OUT Output Transmit Data Input...
  • Page 15 Mini DIN8 Cable Pin Definition Signal ● Din8 to D-Sub9 Cable Pin Definition...
  • Page 16 ◼ RS422 [Note] Use cat5e splitter for multi-camera connection. RS422 Pin Cat5e splitter pin assignment: Camera Camera/Joystick Camera/Joystick...

  • Page 17: Audio Input Connection

    Audio Input Connection Connect the audio device for audio receiving. [Note] Line input level: 1Vrms (max.). Mic input level: 50mVrms (max.); Supplied voltage:2.5V. Microphone Auido mixer...

  • Page 18: Poe Connection

    PoE Connection Connect the camera to the router or switch through the PoE+ port. [Note] Only support IEEE 802.3AT PoE+ standard. Ethernet cable (Not inculded) Router/PoE Switch...
  • Page 19 Install Cable Fixing Plate...
  • Page 20 Ceiling installation 1. Secure the mount bracket on the ceiling. 2. Install the mount bracket on the camera. Screw: 4 screws, M4 x 10mm(Not Included Screw: 3 screw , 1/4"-20 L=6.5mm(Included in the package) in the package) 3. Slide the mount bracket with the camera 4.

  • Page 21: Remote Control

    Remote Control (10) (12) (11) (14) (13) (15) (17) (16) (19) (20) (18) (21) (22) (24) (23) Name Function Turn the unit on/standby. (1) Power Open and exit the OSD menu. (2) Menu CAM1 to CAM3 button (3) Camera Select Selects a camera to operate.
  • Page 22 Name Function Left and right orientation setting. (12) L/R DIR Press “L/R DIR” button + number button “1” to set the direction of the camera movement opposite to that indicated by the arrow of the / buttons. Press “L/R DIR” button + number button “2” to set the direction of the camera movement same as the arrow of the /...

  • Page 23: Setup The Camera

    Setup the Camera OSD Menu button on the remote controller to call out the OSD menu and use ▲ , ▼ , ,  and Press button to operate the OSD menu. Setup IP Address of the Camera Static IP 1.

  • Page 24: Dhcp

    DHCP 1. Press button on the remote controller to call out OSD menu. 2. Go to Network > DHCP > On. 3. After turn the DHCP on, the user can go to System > Information to view IP address.

  • Page 25: Osd Tree

    OSD Tree Camera Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction, Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip. Camera Exposure Mode Full Auto Exposure Value/Gain Limit Level/Slow Shutter Shutter Priority Exposure Value/Shutter Speed/Gain Limit Level Iris Priority Exposure Value/Iris Level/Gain Limit Level/Slow Shutter Manual Iris Level/Shutter Speed/Gain Level...

  • Page 26: Advanced Setting

    Advanced Setting Advanced Setting Audio Input Type Mic in/Line in Auto Gain Control OFF/ON Noise Suppression OFF/Low/Normal Audio Volume 0 ~ 10 Control Type RS232/RS422 Protocol VISCA/Pelco-P/ Pelco-D Camera Address Baud Rate 2400/4800/9600/38400 Tracking ON/OFF Video Output Select video resolution. Priority Mode 2160P/1080P Frequency...

  • Page 27: System

    ◼ NDI: Enable/disable NDI function. For detail setting refer to Setup NDI Function chapter. Note NDI is only included in select camera model. You can upgrade to NDI by contacting AVer to purchase an activation license key. ◼ Tally: Turn the tally on or off.

  • Page 28: Web Setup

    Web Setup Connect the camera from a remote site through the internet. Using the AVer IPCam Utility to Find the Camera To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below steps to find the IP address of the camera.

  • Page 29: Make A Connection To The Camera Via Browser

    1. Find the IP address of the camera. Call out OSD menu and select “System” > “Information” Or use AVer IPCam utility to find the IP address of the camera. 2. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet access.

  • Page 30: Live View

    Live View In live view, the user can setup Camera Control (zoom in/out, focus, camera direction control), Preset setting, and Tracking Control(on, off, tracking mode). Pan-Tilt-Zoom Control To operate the PTZ Camera motion. , and to adjust the camera view position and use zoom.

  • Page 31: Focus

    Focus Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to adjust focus to the far end and focusing on a far subject; press “-“to adjust focus to near end and focusing on a near subject.

  • Page 32: Preset Setting

    Preset Setting Setup preset position and view preset position. 1. Select the “Preset” tab in live view interface. 2. Use , and to adjust camera view position. 3. Enter preset position number (0~255) in Save Preset column and select “Save” to save the position.

  • Page 33: Click Tracking Function

    Click Tracking Function This function allows user to change tracking object with auto tracking still enabled. 1. Select Click Track button. A red frame appears on the tracking subject and a blue frame appears on other subjects that walked into the video view. 2.

  • Page 34: Camera Settings

    Camera Settings Exposure Setup the exposure type -- Full auto, Iris priority, Shutter priority, or manual. Image Process Setup the white balance, saturation, contrast, sharpness, noise filter, power frequency, flip, and mirror. Select the “Image Process” tab in camera setting interface.

  • Page 35: Video & Audio

    Video & Audio The user can setup Video Mode, Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate control, Audio input type, Audio volume, and Sampling Rate. Video mode in the stream only, the frame rate is up to 60fps and in USB+ Streaming mode is up to 30fps.

  • Page 36: Setup Ndi Function

    Setup NDI Function ( * Remark: NDI license please consult with AVer. ) 1. Enable NDI mode by selecting “NDI” as video mode in Video & Audio page. To disable the NDI function, select other mode. The camera will reboot after selecting NDI mode.
  • Page 37 3. Set the identity name for display on NDI interface. Select System > Camera ID(NDI). Enter the name as user wanted. The maximum character is 10. After entering the name, select the Set button to save and manually restart the PTZ camera for the settings to take effect. The following characters can be displayed for camera ID: Numeric characters 0123456789...

  • Page 38: Network

    Network Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select “Confirm” to apply settings. RTMP Setting Setup for uploading the camera’s live view to the broadcasting platform (ex: Youtube). Get the RTMP server URL and stream key from the broadcasting platform and enter in “Server URL” and “Stream key”...

  • Page 39: Using Rtsp Connect To Camera

    Using RTSP Connect to Camera To use RSTP player connecting to the camera; please enter the following RTSP URL in your application such as VLC, PotPlayer or Quick Time. “rtsp://IP address of TR310/313/333/live_st1” Enable/disable RTSP security function if needed.

  • Page 40: Tracking Setting

    Tracking Setting Setup Tracking mode – Presenter or Zone mode. Presenter Mode Camera will start tracking when subject enters the tracking point (preset point). 1. Use to adjust the camera to tracking point(preset position). 2. Then, select Save to Preset 1 to save the tracking point. 3.

  • Page 41: Zone Mode

    Zone Mode Setup the block area for the camera to detect the subject. Camera will trigger the right preset depending on where the subject is at any moment. Please make sure you don’t zoomed in too much so that subject can still be detected either half body or full body. 1.
  • Page 42 3. Tracking sensitivity: Set the sensitivity level of tracking. Move bar to set the value. The current value is displayed in the upper right corner. 4. Time of Return to Tracking Point: Set the idle time for camera return to tracking point. Move bar to set the value.

  • Page 43: System

    ◼ Camera ID (NDI): Set the camera ID as identification for NDI function. To setup NDI function, please refer to NDI Function section. ◼ NDI Activation: Enter the NDI key to activate the NDI function on your camera. Please contact AVer(www.averusa.com) to purchase the key from your local dealer.

  • Page 44: Upgrade Firmware

    Upgrade Firmware 1. Download the newest firmware from http://www.averusa.com 2. Connect to the camera through the browser. 3. Select System > Upgrade firmware > Browse. 4. Select the firmware and select the “Upgrade” button. 5. After updating, refresh the browser.

  • Page 45: Rs232 Command Table

    RS232 Command Table Command Set Command Command Packet Comments 8x 01 04 00 02 FF CAM_Power Power ON/OFF 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF CAM_Zoom Tele(Variable) 8x 01 04 07 2p FF p=0 (Low) to 7 (High) Wide(Variable) 8x 01 04 07 3p FF Stop...
  • Page 46 Bright 8x 01 04 39 0D FF Bright Mode (Manual control) 8x 01 04 0A 02 FF Shutter Setting CAM_Shutter Down 8x 01 04 0A 03 FF 8x 01 04 0B 02 FF Iris Setting CAM_Iris Down 8x 01 04 0B 03 FF 8x 01 04 0C 02 FF Gain Setting CAM_Gain...
  • Page 47 8x 01 04 3D 02 FF Wdr ON/OFF CAM_Wdr 8x 01 04 3D 03 FF CAM_MenuEnter 8x 01 7E 01 02 00 01 FF Enter Submenu Tally Lamp ON 8x 01 7E 01 0A 00 02 FF Tally Lamp OFF 8x 01 7E 01 0A 00 03 FF 8x 01 04 7D 02 FF Auto tracking ON/OFF...
  • Page 48 y0 50 03 FF Manual Focus CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position CGI command CGI List for Video Transmission CGI item name Command...
  • Page 49 CGI List for Various Settings Parameter Parameter CGI item name Command Description Name value exposure value /cgi-bin?Set= img_expo_expo,3,N&(random) value 1 ~ 9 N : value saturation /cgi-bin?Set= img_saturation,3,N&(random) value 0 ~ 10 N : value contrast /cgi-bin?Set= img_contrast,3,N&(random) value 0 ~ 4 N : value Tracking on: /cgi-bin?Set= trk_tracking,3,1&(random)

  • Page 50: Specification

    Specification TR310 Camera 1/2.8” 1080p Exmor CMOS Image Sensor Effective Picture Elements 2 Megapixels Auto 1080p/60, 1080p/59.94, 1080p/50, 1080p/30, Output Resolutions 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25 Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps) ≥ 50 dB S/N Ratio...
  • Page 51 Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec Preset Speed Pan : 200° / sec, Tilt : 200° / sec Preset Positions 10 (IR), 255 (RS-232) Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
  • Page 52 Remote Control Infrared Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80% Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95% IP Streaming Resolution 1080p 60fps Network Video Compress Formats H.264, H.265, MJPEG Maximum Frame Rate 1080p 60fps Bit-rate Control Modes...
  • Page 53 ® Device IP Searching, Configuration Tool Support Windows 7 or later Warranty Camera 3 Years Accessories 1 Year TR311HN Camera 1/2.8” 1080p Exmor CMOS Image Sensor Effective Picture Elements 2 Megapixels Auto 1080p/60, 1080p/59.94, 1080p/50, 1080p/30, Output Resolutions 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25 Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps)
  • Page 54 Minimum Working Distance 0.3 m (Wide), 1.5 m (Tele) Camera Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30° Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec Preset Speed Pan : 200°...
  • Page 55 General Application Indoor Tally Security Kensington Slot Remote Control Infrared Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80% Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95% IP Streaming Resolution 1080p 60fps Network Video Compress Formats H.264, H.265, MJPEG...
  • Page 56 Web UI Live Video Preview Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control Camera / Image Adjustment Exposure, White Balance, Picture Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS Software Tools ® Device IP Searching, Configuration Tool Support Windows 7 or later Warranty Camera...
  • Page 57 TR311 Camera 1/2.8” 1080p Exmor CMOS Image Sensor Effective Picture Elements 2 Megapixels Auto 1080p/60, 1080p/59.94, 1080p/50, 1080p/30, Output Resolutions 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25 Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps) ≥ 50 dB S/N Ratio Gain Auto, Manual TV Line...
  • Page 58 Camera Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30° Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec Preset Speed Pan : 200° / sec, Tilt : 200° / sec Preset Positions 10 (IR), 255 (RS-232) Camera Control - Interface...
  • Page 59 General Application Indoor Tally Security Kensington Slot Remote Control Infrared Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80% Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95% IP Streaming Resolution 1080p 60fps Network Video Compress Formats H.264, H.265, MJPEG...
  • Page 60 Web UI Live Video Preview Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control Camera / Image Adjustment Exposure, White Balance, Picture Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS Software Tools ® Device IP Searching, Configuration Tool Support Windows 7 or later Warranty Camera...

  • Page 61: Tr313

    TR313 Camera 1/2.8” 4K Exmor CMOS Image Sensor Effective Picture Elements 8 Megapixels Auto 4K/30, 4K/29.97, 4K/25, 1080p/60, 1080p/59.94, Output Resolutions 1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25 Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps) ≥ 50 dB S/N Ratio Gain Auto, Manual...
  • Page 62 Camera Preset Speed Pan : 200° / sec, Tilt : 200° / sec Preset Positions 10 (IR), 255 (RS-232) Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP) Image Processing Noise Reduction (2D / 3D), Flip, Mirror Power Frequency...
  • Page 63 General Remote Control Infrared Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80% Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95% IP Streaming Resolution 4K 30fps Network Video Compress Formats H.264, H.265, MJPEG Maximum Frame Rate 4K 30fps or 1080p 60fps...
  • Page 64 Web UI Live Video Preview Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control Camera / Image Adjustment Exposure, White Balance, Picture Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS Software Tools Device IP Searching, Configuration Tool Support Windows® 7 or later Warranty Camera 3 Years...

  • Page 65: Tr330

    TR333 Camera 1/2.5” 4K Exmor CMOS Image Sensor Effective Picture Elements 8 Megapixels Auto 4K/30, 4K/29.97, 4K/25, 1080p/60, 1080p/59.94, Output Resolutions 1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25 Minimum Illumination 2.7 lux (IRE50, F1.5, 30fps) ≥ 50 dB S/N Ratio Gain Auto, Manual...
  • Page 66 Camera Preset Speed Pan : 200° / sec, Tilt : 200° / sec Preset Positions 10 (IR), 255 (RS-232) Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP) Image Processing Noise Reduction (2D / 3D), Flip, Mirror Power Frequency...
  • Page 67 General Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80% Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95% IP Streaming Resolution 4K 30fps Network Video Compress Formats H.264, H.265, MJPEG Maximum Frame Rate 4K 30fps or 1080p 60fps Bit-rate Control Modes...
  • Page 68 Software Tools Device IP Searching, Configuration Tool Support Windows® 7 or later Warranty Camera 3 Years Accessories 1 Year...

This manual is also suitable for:

Tr311hnTr311Tr313Tr333

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