Dimplex DF28L-PRO Owner's Manual page 17

Warranty
repair or replace such product or part, or if
repair or replacement is not commercially
practicable or cannot be timely made, Glen
Dimplex Americas may, in lieu of repair
or replacement, choose to refund the
purchase price for such product or part.
• Limited warranty service will be performed
solely by dealers or service agents of Glen
Dimplex Americas authorized to provide
limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year limited
warranty entitles the purchaser to on-site
or in-home warranty services. Accordingly,
Glen Dimplex Americas will be responsible
for all labour and transportation associated
with repairing or replacing the product or
part except as follows: (i) charges which
may be levied for travel costs incurred to
travel to the purchaser's site where the
product is located if the purchaser's site is
beyond 30 miles (48 km) from the closest
service depot of Glen Dimplex Americas
dealer or service agent; and (ii) the
purchaser is solely responsible for providing
clear access to all serviceable parts of the
product.
• For surrounds (mantels) and trims, this 1
year limited warranty does not entitle the
purchaser to on-site or in-house warranty
services. The purchaser is responsible for
removal and transportation of the surrounds
(mantels) and trims (and any repaired or
replacement product or part) to and from
the authorized dealer's or service agent's
place of business. On-site or in-home
services for surrounds (mantels) and trims
may be performed at the purchaser's
specific request and expense at Glen
Dimplex Americas then current rates for
such services. Glen Dimplex Americas
will not be responsible for, and this limited
warranty shall not include, any expense
incurred for installation or removal of the
surrounds (mantels) or trims or any part
thereof (or any replacement product or part)
Dimplex Fireplace DF28L-PRO / DF28DWC-PRO / DF26L-PRO / DF26DWC-PRO
including, without limitation, all shipping
costs and transportation costs to and from
the authorized dealer's or service agent's
place of business and all labour costs. Such
costs shall be the purchaser's responsibility.
What Glen Dimplex Americas and its dealers
and service agents are also not responsible
for:
IN NO EVENT WILL GLEN DIMPLEX
AMERICAS, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY THIRD PARTY.
WHETHER IN CONTRACT, IN TORT, OR ON
ANY OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS,
COST, OR DAMAGE ARISING OUT OF
OR IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY
TO USE THE PRODUCT, EVEN IF GLEN
DIMPLEX AMERICAS OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES, OR IF
SUCH LOSSES, COSTS, OR DAMAGES
ARE FORESEEABLE. IN NO EVENT WILL
GLEN DIMPLEX AMERICAS, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal
rights, and you may also have other rights
which vary from jurisdiction to jurisdiction. The
provisions of the United Nations Convention
on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of
products covered by this limited warranty.
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