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Service Manual Models XHD23L/XHD23G XHD26L/XHD26G XHD28L/XHD28G DF26L-PRO DF26DWC-PRO DF28L-PRO DF28DWC-PRO Part Number 6909940XXX 6909850XXX 6909970XXX IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this firebox. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.
NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
Touch Panel and Remote Controls The manual controls for the Dimplex Electric Fireplace are located on the front panel. When not activated, the icons are not visible. Touch the control panel to the right side of the white line to activate the icons.
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Press multiple times to change the media and flame base colors. This feature is active only when the flame effect is On. Display will show theme (t0, t1, t2, etc.) XHD28L, XHD26L or XHD23L (Log Unit) themes: • Theme t0 - no flame •...
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Icon Function Description Press to change the flame and logs brightness. Display will show b3, b1, b2 respectively. Brightness • High • Low • Medium Press to turn the flame effect On. Press again to turn the flame effect Off. Flame Press multiple times to change the sleep timer by 0.5 hr from 0.5 hr to 8 hr before turning off.
Accessing Top Components Tools Required: Phillips head screwdriver WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin. Figure 1 WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or injury to persons.
WARNING: Ensure wires do not come in contact with moving parts by securing wires in cable ties or electrical tape. 5. Reassemble the firebox. www.dimplex.com...
Power Supply Replacement 5. Reconnect the wires. See wiring diagram if needed. WARNING: Ensure wires do not come in contact Tools Required: Phillips head screwdriver with moving parts by securing wires in cable ties or Pliers electrical tape. WARNING: If the firebox was operating prior to 6.
11. Insert stem from flicker rod into the rubber grommet. 12. Reattach the flicker rod retaining bracket. Remove this bracket when 13. Reassemble the firebox. changing icker rod Remove this bracket when changing icker motor Media bed/Log Flame screen retaining set screws bracket screws www.dimplex.com...
Flame LED Strip Replacement Flame Base LED Strip Replacement Tools Required: Phillips head screwdriver Tools Required: Phillips head screwdriver Flathead Screwdriver WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating WARNING: If the firebox was operating prior to elements to cool off to avoid accidental burning of skin.
3. Connect the new cable, and orient the log set along the 8. Affix the new thermistor to the firebox, using the base of the fireplace. provided cable tie. 4. Reassemble the firebox. 9. Reassemble the firebox. Figure 7 Rubber coupling Thermistor Flicker rod LED holder Retaining bracket Flicker motor www.dimplex.com...
Troubleshooting Guide PROBLEM CAUSE SOLUTION General Additional appliances may exceed the current rating of the circuit breaker Improper circuit current rating or fuse. Plug unit into another outlet Circuit breaker trips or fuse blows or install unit on a dedicated 15 amp when unit is turned on circuit.
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