Dimplex XHD23L Service Manual
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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this firebox.
For your safety, always comply with all warnings and safety instructions contained in this manual to prevent
personal injury or property damage.
Service Manual
Models
XHD23L/XHD23G
XHD26L/XHD26G
XHD28L/XHD28G
DF26L-PRO
DF26DWC-PRO
DF28L-PRO
DF28DWC-PRO
Part Number
6909940XXX
6909850XXX
6909970XXX
7401050100R03

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Summary of Contents for Dimplex XHD23L

  • Page 1 Service Manual Models XHD23L/XHD23G XHD26L/XHD26G XHD28L/XHD28G DF26L-PRO DF26DWC-PRO DF28L-PRO DF28DWC-PRO Part Number 6909940XXX 6909850XXX 6909970XXX IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this firebox. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.
  • Page 2: Table Of Contents

    NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
  • Page 3: Operation

    Touch Panel and Remote Controls The manual controls for the Dimplex Electric Fireplace are located on the front panel. When not activated, the icons are not visible. Touch the control panel to the right side of the white line to activate the icons.
  • Page 4 Press multiple times to change the media and flame base colors. This feature is active only when the flame effect is On. Display will show theme (t0, t1, t2, etc.) XHD28L, XHD26L or XHD23L (Log Unit) themes: • Theme t0 - no flame •...
  • Page 5 Icon Function Description Press to change the flame and logs brightness. Display will show b3, b1, b2 respectively. Brightness • High • Low • Medium Press to turn the flame effect On. Press again to turn the flame effect Off. Flame Press multiple times to change the sleep timer by 0.5 hr from 0.5 hr to 8 hr before turning off.
  • Page 6: Exploded Parts Diagram

    Media ....3001840200RP 13. Logset XHD23L ..... . . 0442330100RP Power Cord .
  • Page 7: Df-Pro Replacement Parts List

    Exploded Parts Diagram DF-PRO Replacement Parts List Heater Assembly ..... . 2203730300RP 13. Logset DF26L-PRO ....0442220100RP Power Supply .
  • Page 8: Wiring Diagram

    Wiring Diagram On log models only Logset or Media Bed LEDs www.dimplex.com...
  • Page 9: Accessing Top Components

    Accessing Top Components Tools Required: Phillips head screwdriver WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin. Figure 1 WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or injury to persons.
  • Page 10: Power Cord Replacement

    WARNING: Ensure wires do not come in contact with moving parts by securing wires in cable ties or electrical tape. 5. Reassemble the firebox. www.dimplex.com...
  • Page 11: Heater Assembly Replacement

    Power Supply Replacement 5. Reconnect the wires. See wiring diagram if needed. WARNING: Ensure wires do not come in contact Tools Required: Phillips head screwdriver with moving parts by securing wires in cable ties or Pliers electrical tape. WARNING: If the firebox was operating prior to 6.
  • Page 12: Flicker Motor Replacement

    11. Insert stem from flicker rod into the rubber grommet. 12. Reattach the flicker rod retaining bracket. Remove this bracket when 13. Reassemble the firebox. changing icker rod Remove this bracket when changing icker motor Media bed/Log Flame screen retaining set screws bracket screws www.dimplex.com...
  • Page 13: Flame Base Led Strip Replacement

    Flame LED Strip Replacement Flame Base LED Strip Replacement Tools Required: Phillips head screwdriver Tools Required: Phillips head screwdriver Flathead Screwdriver WARNING: If the firebox was operating prior to servicing, allow at least 10 minutes for the heating WARNING: If the firebox was operating prior to elements to cool off to avoid accidental burning of skin.
  • Page 14: Flame Screen Replacement

    3. Connect the new cable, and orient the log set along the 8. Affix the new thermistor to the firebox, using the base of the fireplace. provided cable tie. 4. Reassemble the firebox. 9. Reassemble the firebox. Figure 7 Rubber coupling Thermistor Flicker rod LED holder Retaining bracket Flicker motor www.dimplex.com...
  • Page 15: Troubleshooting Guide

    Troubleshooting Guide PROBLEM CAUSE SOLUTION General Additional appliances may exceed the current rating of the circuit breaker Improper circuit current rating or fuse. Plug unit into another outlet Circuit breaker trips or fuse blows or install unit on a dedicated 15 amp when unit is turned on circuit.
  • Page 16 Replace the flicker rod if necessary. Defective flicker motor Replace flicker motor DATE 29-AUG-19 23-DEC-19 6-OCT-20 1-888-346-7539 | www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice. © 2020 Glen Dimplex Americas...

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