Tvone C2-2855 Faq
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Tvone C2-2855 Faq

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C2-2855 FAQ
C2-2855 Frequently Asked Questions

Which input source can I genlock to?

You can genlock to any available input source.
If I'm using any of HDMI, YC, CV or PC/HD why can't I select any of these for another layer?
Due to the hardware architecture it is not possible to use 2 of these I/O connections at the same
time. You can overcome this by using the DVI-U dongles to expand the I/O connectivity.

Does the C2-2855 accept 3G SDI level A and B?

C2-2855 only accepts 3G SDI level A only.

Does C2-2855 work with 8bit or 10bit video?

SDI inputs/outputs are 10bit, all other video inputs/outputs are 8bit (analog, DVI, HDMI, CV, YC.)

Where can I find the latest version of firmware?

Firmware updates can be found by clicking the following link,
http://www.tvone.com/tech_support_firmware.shtml

How many still image stores (SIS) can I have on my unit?

You can store up to 5 still image stores on the C2-2855.

What is DVI-U? Which video types can I use?

DVI-U is an interface that is fully DVI-I compliant and offers analog (YC, CV, RGB & YPbPr) & HDMI
connectivity via low cost dongles which are available from tvONE.
When I power down my unit and turn it back on I seem to lose my settings? Is there any way around
this?
Yes – once you've made you have changed your settings, push and hold the OK button in until the
unit beeps, and you will have a message appear saying...(settings saved). This is classed as a power
on preset.
Version 1.0
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Summary of Contents for Tvone C2-2855

  • Page 1 How many still image stores (SIS) can I have on my unit? You can store up to 5 still image stores on the C2-2855. What is DVI-U? Which video types can I use? DVI-U is an interface that is fully DVI-I compliant and offers analog (YC, CV, RGB & YPbPr) & HDMI connectivity via low cost dongles which are available from tvONE.
  • Page 2 C2-2855 has a 5 year warranty from date of purchase. If my C2-2855 is out of warranty or I’ve void the warranty can I still get it repaired? Yes – if you have void the warranty or the unit warranty date has passed you can still get this repaired at a chargeable cost, any parts repaired will have a 3 month warranty period.
  • Page 3 I have plugged an HDMI source into the DVI-U input via a dongle and I’m getting no audio? The C2-2855 by default broadcasts its DVI capabilities using an EDID packet to the video source. As DVI does not carry audio, this EDID packet does not say the unit supports it and therefore when using HDMI you get no sound.
  • Page 4 C2-2855 FAQ My output resolution changes when my Background source is removed The unit only has 1 scaler. That scaler is always applied to the Primary layer. That means when a Background is selected (and used), it determines the output resolution. If the background is removed, the unit has to make its own decision and falls back to the current Setup\Outputs\Video\Resolution\Resolution Index setting.
  • Page 5 C2-2855 FAQ I’m changing my Primary Layer size and it’s having no effect on the output video The Home\Setup\Layers\Primary\Size setting only effects the output video when the Primary layer is viewed in PIP mode I’ve made a mistake, nothings working, how do I get back to something good? Two things can be done here.

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