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VADDIO ConferenceSHOT AV Complete Manual

Enterprise-class conferencing system
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Complete Manual for the
ConferenceSHOT AV
Enterprise-Class Conferencing System
Document 411-0001-30 Rev F
August 2020

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Summary of Contents for VADDIO ConferenceSHOT AV

  • Page 1 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Document 411-0001-30 Rev F August 2020...

  • Page 2: Table Of Contents

    About the Vaddio Deployment Tool About the Vaddio Device Controller Initial Device Set-Up Using the Vaddio Deployment Tool Access and Initial Device Set-Up Using the Vaddio Device Controller Getting the Camera's IP Address for Access via Browser If the Camera Is At 169.254.1.1...
  • Page 3 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Installing an SSL Certificate Configuring the Camera for Your Network Configuring the Device with a Static IP Address Changing the Camera's Hostname Specifying Time Zone and NTP Server Adding Room Information to the Camera's Web Interface...
  • Page 4 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System System Maintenance Saving (Exporting) or Restoring (Importing) a Configuration Installing a Firmware Update Installing a Firmware Update for a Connected Microphone Rebooting the Camera Contacting Vaddio Technical Support Viewing Diagnostic Logs Using the Remote Control...
  • Page 5 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System streaming ip enable streaming settings get network settings get Maintenance and Troubleshooting Commands camera recalibrate network ping system reboot system factory-reset version Telnet Information and Session Management Commands history help exit...

  • Page 6: Overview

    Overview This guide covers the ConferenceSHOT AV system – a camera and detachable speaker available in black or white, available individually or in conference room bundles. ConferenceSHOT AV Camera North America – 999-9995-000B (black), 999-9995-000W (white) Europe and UK – 999-9995-001B (black), 999-9995-001W (white) Australia and New Zealand –...

  • Page 7: Unpacking The Conferencing System

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Unpacking the Conferencing System Make sure you received all the items you expected. Here are the packing lists for the ConferenceSHOT AV system. Caution Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm will damage it.

  • Page 8: A Quick Look At The System

    This section covers the physical features of the system. Front of the Camera and Speaker Camera and zoom lens – The ConferenceSHOT AV camera features a 10X optical zoom lens (11X in Super-Wide mode). IR sensor – Receives signals from the IR remote. Make sure there's nothing directly in front of the camera base, and point the remote at the camera.

  • Page 9: Back Of The Camera

    USB 3.0 – USB type B connector. Connect to a computer for use with soft conferencing applications. Provides uncompressed USB 3.0 stream. EasyMic ports – RJ-45 connectors. Connect Vaddio CeilingMIC, TableMIC, or other EasyMic- compatible microphones. Audio output – Line level differential audio and 12 VDC power output to the optional amplified speaker or other audio infrastructure.

  • Page 10: Installation

    Caution Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Before You Install the Camera Things to keep in mind when deciding where to install the camera: Consider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be mounted. ...

  • Page 11: Installing The Wall Mount

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Wall Mount The camera is shipped with a wall mount. Other mounting options are available as well. Contact us if you don’t have the camera mount you need. You can install the camera wall mount to a 2-gang wall box or directly to the drywall.

  • Page 12: Cabling Notes

    Cabling Notes Caution When building cables for Vaddio products, do not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can cause intermittent connections and degrade signal quality. Incorrectly crimped pass-through connectors can also damage the connectors on the product, which will void your warranty.

  • Page 13: Basic Connections

    Here is an example of how the camera might be set up in a medium-size conference room. (Shown: ConferenceSHOT AV bundle – TableMIC 2.) In this setup, a PC uses a unified communications conferencing application to manage the camera and connected microphones and speaker. When...
  • Page 14 The camera can also be connected without the speaker, using an HDMI audio embedder to include the far- end audio in the HDMI output. (Shown: ConferenceSHOT AV bundle – TableMIC 1 without speaker.) This allows you to use a display with integrated speakers. When connected this way, the system provides echo cancellation.

  • Page 15: Installing The Camera Without The Speaker

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Camera without the Speaker Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution Check your cables.

  • Page 16: Installing The Camera And Speaker

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Camera and Speaker 1. If you are adding a speaker to a previously-installed ConferenceSHOT AV camera, remove its mounting screw. 2. Place the camera on the mounting shelf if you have not already done so.

  • Page 17: Powering Up The System

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Powering Up the System Connect camera power. The camera will initialize and move. This will take a few seconds.  When an image is available, the camera is ready to accept control information.

  • Page 18: Initial Device Set-Up And System Administration Tasks

    If the IP network has a DHCP server, the camera will get its IP address, gateway and routing information automatically and you will be able to browse to it or discover it using the Vaddio Deployment Tool. If not, you will need to connect a computer to the camera and configure the camera to use a static IP address.

  • Page 19: About The Vaddio Deployment Tool

    Organize Vaddio devices into groups – for example, by product type or physical location. About the Vaddio Device Controller The Vaddio Device Controller is a stand-alone appliance for working with Vaddio products' web interfaces. Ways the Vaddio Device Controller makes your tasks easier: Easily scan your network for Vaddio devices –...

  • Page 20: Initial Device Set-Up Using The Vaddio Deployment Tool

    Initial Device Set-Up Using the Vaddio Deployment Tool Be sure you have the current version of the Vaddio Deployment Tool. If it notifies you that an update is available, install the update. This ensures that you have access to the full capabilities of the tool.

  • Page 21: Access And Initial Device Set-Up Using The Vaddio Device Controller

    Getting the Camera's IP Address for Access via Browser If you are not using the Vaddio Deployment Tool or the Vaddio Device Controller to locate and work with the camera, you will need to know its IP address so you can browse to it.

  • Page 22: If The Camera Is At 169.254.1.1

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System To get the camera's IP address: 1. Connect the camera to the network, and connect the camera's USB cable to your computer. Then power up the camera. If necessary, your computer loads the appropriate USB driver.

  • Page 23: Initial Access To The Web Interface

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Initial Access to the Web Interface Enter the camera's IP address in your browser's address bar. You may need to enter https:// as a prefix to keep the browser from treating it as a search query. (Example: https://10.30.200.125) HTTP access is disabled initially.
  • Page 24 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Expect a security warning from your browser the first time you access the device's web interface. Different browsers will respond with different messages and options. Your browser will probably present a...

  • Page 25: Setting Up The Web Interface

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Setting up the Web Interface If the device has never been in service, or if factory defaults have been restored, the web interface opens to the initial device set-up page. Set the admin password. If there are other tasks on the page (such as reading and accepting policies and agreements), complete them also.

  • Page 26: Web Interface Quick Reference

    Controls page. You must log in as admin to gain access to the administrative pages. Note Vaddio cameras have very similar web interfaces. Some of the screen shots in this manual may be from other models of camera. User or Guest Access – Camera Page...
  • Page 27 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Maintenance and Troubleshooting What do you need? Go to this page Update camera firmware or view the current firmware version System: Firmware Save (export) and restore (import) the camera's configuration Reboot or reset to factory defaults...

  • Page 28: System Administration

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System System Administration This chapter covers settings for managing the camera as an element of your network. System administration What do you need? Go to this page Passwords and access management Security...

  • Page 29: Configuring Other Security Settings

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring Other Security Settings ECURITY PAGE Security settings include: Enabling or disabling access via Telnet (by default, access via Telnet is disabled) Enabling or disabling HTTP for web access (by default, access via HTTP is disabled) and installing the...

  • Page 30: Installing An Ssl Certificate

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Installing an SSL Certificate ECURITY PAGE When the camera does not have an SSL certificate, your browser's address bar may display a security indication. Work with your network security professional to install the camera's SSL certificate.

  • Page 31: Configuring The Device With A Static Ip Address

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring the Device with a Static IP Address ETWORKING PAGE If no DHCP server is available to automatically assign an IP address, the camera will use the default IP address of 169.254.1.1. If this is the case, you may need to follow this procedure. If you also need to install another camera or other device on this network, you will need to do this to prevent IP address conflicts.
  • Page 32 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System If the camera is currently at 169.254.1.1: 1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to assign. 2. If necessary, connect your computer's network port to the camera's network port.

  • Page 33: Changing The Camera's Hostname

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Changing the Camera's Hostname ETWORKING PAGE If your network supports hostname resolution, you may find it convenient to change the camera's hostname to something easy to remember. Work with your IT department to ensure that the new hostname conforms to the organization's naming conventions.

  • Page 34: Specifying Time Zone And Ntp Server

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Specifying Time Zone and NTP Server ETWORKING PAGE Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate. Specifying your time zone may make it easier to match logged events with other actions and external events.

  • Page 35: Adding Room Information To The Camera's Web Interface

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Adding Room Information to the Camera's Web Interface ABELS PAGE The information you enter on this page is displayed on every page of the web interface. In a multi-camera environment, you may also wish to specify what appears on the browser tab.

  • Page 36: Configuring Camera Behavior

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring Camera Behavior This chapter covers settings for defining how the camera performs in your environment – for example, streaming settings. What do you need? Go to this page Camera operation...
  • Page 37 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System To store a preset: 1. Set up the shot. 2. In the Presets area, select Store to open the Store Preset dialog. 3. Select the preset to store. The preset button changes color.

  • Page 38: Renaming Presets

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Renaming Presets AMERA PAGE You can rename presets to identify the shots. This also helps you identify and avoid overwriting stored presets when you store a new preset. Right-click the button for the custom scene or preset, and edit the label.

  • Page 39: Adjusting Color, Lighting, And Image Quality Settings

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Adjusting Color, Lighting, and Image Quality Settings AMERA PAGE Fine-tune the color and lighting as needed using the Color Settings controls. Auto Iris allows the camera to compensate automatically for the light level. Clear this box to adjust iris and gain manually.

  • Page 40: Lighting And Image Quality Quick Reference

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Lighting and Image Quality Quick Reference Here are some tips for using the color settings for lighting and image quality. What do you need to correct? Make this adjustment: The image is too dark...

  • Page 41: Adjusting The Focus

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Adjusting the Focus AMERA PAGE Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The + and – buttons only work when Auto Focus is not selected.

  • Page 42: Speed Adjustments

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Speed Adjustments AMERA PAGE The following speed adjustments are available: Manual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote Commander or the arrow buttons in the web interface Global Preset Speeds –...

  • Page 43: Setting The Speeds Of Movements To Presets

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Setting the Speeds of Movements to Presets AMERA PAGE The Pan Speed, Tilt Speed, and Zoom Speed sliders in the Global Preset Speeds control how fast the camera moves to presets.

  • Page 44: Setting The Direction For Camera Movements

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Setting the Direction for Camera Movements AMERA PAGE The camera's default references for left, right, up, and down may not suit your situation. By default,the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera.

  • Page 45: Managing Audio

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Managing Audio The web interface provides separate controls for each of the audio inputs (microphones 1 and 2, USB playback) and outputs (line out, IP stream, and USB record). Muting All Audio Inputs Together Use the audio mute button at the top of any page of the web interface.

  • Page 46: Fine-Tuning Microphone Performance

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Fine-Tuning Microphone Performance UDIO PAGE NPUTS TAB To adjust microphones for best far-end audio performance: Check or clear the checkboxes for the desired adjustments: Echo Cancellation – Keeps microphones from feeding the speaker output back into the system. Under most circumstances, echo cancellation is desirable.

  • Page 47: Fine-Tuning Speaker Performance

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Fine-Tuning Speaker Performance UDIO PAGE UTPUTS TAB To reduce the dynamic range from the connected speaker: If some people on the far end are inaudible while others are too loud, check the Compressor box.

  • Page 48: Configuring Streaming Behavior

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring Streaming Behavior Conferencing applications use USB streaming. The camera's USB stream is always enabled, and is available when the camera is connected to a computer. The USB stream can be viewed using the computer, either in a conference or using a media player.

  • Page 49: Configuring Usb Streaming

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring USB Streaming TREAMING PAGE These settings affect how the camera works with soft conferencing applications. To change the way the camera shows up in your soft client's camera selection list: Edit the USB Device Name.

  • Page 50: Viewing The Ip Stream (Rtsp)

    3. Copy the streaming URL from the camera's Streaming page and paste it into the viewer as the URL for the network stream. The image below shows how you would view a ConferenceSHOT AV camera's IP stream using VLC Media Player.

  • Page 51: Setting Up Ip Streaming In Easy Mode

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Setting up IP Streaming in Easy Mode TREAMING PAGE Note Consult your network specialist when setting up IP streaming, to be sure that you select settings that are appropriate for the network.

  • Page 52: Setting Up Ip Streaming In Custom Mode

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Setting up IP Streaming in Custom Mode TREAMING PAGE Note Consult your network specialist when setting up IP streaming, to be sure that you select settings that are appropriate for the network.

  • Page 53: Configuring Rtmp Streaming

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring RTMP Streaming TREAMING PAGE To use RTMP streaming, you must have an account with a streaming service. To configure an RTMP streaming service: 1. Select RTMP streaming, and select Settings.
  • Page 54 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System To select the enabled RTMP streaming service: Expand the list of available streaming services, and select the one to use. Note When RTMP streaming is selected and a service is configured, the camera streams to that service until...

  • Page 55: Changing Mtu

    Software triggers allow you to program custom functions for third-party control devices, such as defining the buttons on a conference room touch-screen. Hardware triggers (labeled One Touch in the web interface) allow you to define responses to connected Vaddio trigger devices such as tabletop microphones.

  • Page 56: Writing And Editing Macros

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Writing and Editing Macros ONTROL EVICES PAGE ACROS TAB If your camera has a current version of firmware, it has two example macros, Preset 1 and Preset 2. You can safely rename, edit, or delete these macros.

  • Page 57: Testing Macros

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System To edit an existing macro: Select the Edit button associated with the macro, make your changes in the Macro Editor, and save your work. To create a new macro based on an existing one: Select the Edit button for the existing macro to open it, and use the Save As button to give it a new name.

  • Page 58: Assigning Macros To Triggers

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Assigning Macros to Triggers ONTROL EVICES PAGE RIGGERS TAB When you associate a macro with a trigger, you must specify whether it runs when the trigger turns on, or when it turns off – so you can associate two macros with each trigger, one to run when the trigger is activated, and one to run when the trigger is turned off.

  • Page 59: Testing Triggers

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Testing Triggers ONTROL EVICES PAGE Just as it can be helpful to test macros when you write them, it can also be helpful to test triggers when you assign macros to them. The Trigger Testing section is available from both tabs of the Control Devices page.

  • Page 60: Additional Camera Settings

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Additional Camera Settings AMERA PAGE AMERA ETTINGS BUTTON , DIP S YSTEM PAGE WITCHES TAB To see the camera's current soft DIP switch settings and configure certain camera behaviors, do one of these things: Select the Camera Settings button on the Camera page.

  • Page 61: Indicator Light And Standby Behavior

    Cameras using older firmware may include these settings on the DIP Switches tab. LED On – Clear the check box to turn off the LED. In most cases, Vaddio recommends leaving the status light on, to let people in the room know whether the camera is currently sending video.

  • Page 62: System Maintenance

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System System Maintenance This chapter covers tasks for keeping your system up-to-date and operating properly. Maintenance and Troubleshooting What do you need? Go to this page Update camera firmware or view the current firmware version...
  • Page 63 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System To export a configuration: 1. Configure the camera – set the time zone, create the room label, and store the presets you need. 2. Export the configuration (Export Data button). The export downloads to your computer as a .dat file. The filename is the camera's hostname.

  • Page 64: Installing A Firmware Update

    If the update process presents warnings or error messages, read them carefully. The camera reboots when the update is complete, and the web interface prompts you to log in again. Contact Vaddio Technical Support if you encounter any problems with the update.

  • Page 65: Installing A Firmware Update For A Connected Microphone

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Installing a Firmware Update for a Connected Microphone YSTEM PAGE ERIPHERALS TAB The process to update microphone firmware is the same as for updating the camera. 1. Download the firmware and release notes from the legrandav.com website. Microphone firmware is available on the microphone product page and the pages for the camera bundles that include the microphone that you have.

  • Page 66: Rebooting The Camera

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.

  • Page 67: Contacting Vaddio Technical Support

    Contacting Vaddio Technical Support ELP PAGE If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help screen.

  • Page 68: Viewing Diagnostic Logs

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen. Note The log may include large numbers of internal events even when no errors have occurred.

  • Page 69: Using The Remote Control

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Using the Remote Control The remote provides basic camera control. Some additional functionality is available from the non- administrative web interface. Quick Reference What do you need to do? Button(s) Power on or standby...

  • Page 70: Ir Remote Details

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System IR Remote Details The remote provides the following functions: Data Screen – Press and hold for 3 seconds to display the camera’s IP address and MAC address on the near-end display. Press momentarily to dismiss the information.

  • Page 71: Operating The Camera From The Web Interface

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Operating the Camera from the Web Interface AMERA PAGE USER OR GUEST ACCESS By default, the operator's page of the web interface is not available. The administrator must set a password for the user account or enable guest access.

  • Page 72: Managing The Camera Ready State

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Managing the Camera Ready State Use the Standby button to switch between low-power (standby) and ready states. In standby mode, the screen presents the message “Device is in standby.” On entering standby mode, the camera pans 90°...

  • Page 73: Moving The Camera

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Moving the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zooming In or Out Use the Zoom + button to zoom in and the Zoom – button to zoom out.

  • Page 74: Telnet Serial Command Api

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. It is also used for writing macros. Network connectivity and a Telnet client are required;...

  • Page 75: Camera And Video Management Commands

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Camera and Video Management Commands The following camera and video management commands are available: camera home camera pan camera tilt camera zoom camera ptz-position camera focus camera preset camera ccu get...

  • Page 76: Camera Pan

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera pan Moves the camera horizontally. Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set <position> [<speed>] [no_wait] } Options Moves the camera left. left Moves the camera right.

  • Page 77: Camera Tilt

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set <position> [<speed>] [no_wait] } Options Moves the camera up. Moves the camera down.

  • Page 78: Camera Zoom

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set <position> [<speed>] [no_wait] } Options Zooms the camera in.

  • Page 79: Camera Ptz-Position

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera ptz-position Specifies multiple-axis movements to absolute positions. Pan, tilt, and zoom may be specified in any order. All movements start simultaneously. Synopsis camera ptz-position pan <position> tilt <position> zoom <position> [no_wait] Options pan <position>...

  • Page 80: Camera Focus

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera focus Changes the camera focus. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual} } Options near Brings the focus nearer to the camera. Can only be used when camera is in manual mode.

  • Page 81: Camera Preset

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information. Synopsis camera preset { recall | store} [1 - 16] [save-ccu] Options recall [1 - 16] Moves the camera to the specified preset.

  • Page 82: Camera Ccu Get

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera ccu get Returns CCU (lighting and color) information. Entering the command without specifying a parameter returns all current CCU settings. Synopsis camera ccu get <param> auto_white_balance Options Returns the current state of the auto white balance setting (on or off).

  • Page 83: Camera Ccu Set

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.

  • Page 84: Camera Led

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System camera led Set or change the behavior of the indicator light. Synopsis camera led { get | off | on } Options Returns the indicator light's current state (on or off). Disables the indicator light.

  • Page 85: Video Mute

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System video mute Gets or sets the camera's video mute status. When video is muted, the camera sends blue or black video with an on-screen message stating that video mute is on. This can be desirable when preparing the room, or when privacy is needed.

  • Page 86: Audio Commands

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Audio Commands The following audio commands are available: audio volume audio mute audio volume Gets or sets the volume of the specified audio channel. Synopsis audio < channel > volume { get | up | down | set }...

  • Page 87: Audio Mute

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System audio mute Gets or sets the mute status of the specified audio channel. Synopsis audio < channel > mute { get | on | off | toggle } master Channels Applies the command to all audio channels.

  • Page 88: Control And Power Commands

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Control and Power Commands The following control and power commands are available: trigger camera standby trigger Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined or if the associated macro is unable to run.

  • Page 89: Network And Communication Commands

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Network and Communication Commands The following communication-related commands are available: streaming ip enable streaming settings get network settings get streaming ip enable Set or change the state of IP streaming. Synopsis streaming ip enable { get | on | off | toggle}...

  • Page 90: Streaming Settings Get

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System streaming settings get Returns current IP and USB streaming settings. Synopsis streaming settings get IP Custom_Frame_Rate Parameters Frame rate (Custom mode). IP Custom_Resolution Resolution (Custom mode). IP Enabled True if IP streaming is enabled, False if it is not.

  • Page 91: Network Settings Get

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System network settings get Returns the camera's current network settings and MAC address. Synopsis network settings get network settings get Example Name eth0:WAN MAC Address 00:1E:C0:F6:CA:7B IP Address 192.168.1.67 Netmask 255.255.255.0 VLAN...

  • Page 92: Maintenance And Troubleshooting Commands

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Maintenance and Troubleshooting Commands The following commands are available for maintenance and troubleshooting: camera recalibrate network ping system reboot system factory-reset version camera recalibrate Recalibrates the pan and tilt motors. This is typically done in response to a motor fault indication or error message.

  • Page 93: System Reboot

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System system reboot Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset). Synopsi system reboot [<seconds>] Options <seconds>...

  • Page 94: Version

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System version Returns the current firmware version. Synopsis version version > Example Audio 1.04 Commit a3f80d6fc1dd20dd4578579be44942c02dc0ca45 Sensor Version 06.00 System Version ConferenceSHOT AV 1.5.0 01.02.000 >...

  • Page 95: Telnet Information And Session Management Commands

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Telnet Information and Session Management Commands The following commands are available for Telnet help and session management: history help exit history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.

  • Page 96: Specifications

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Specifications Camera and Image Image device 1/2.8-type Exmor CMOS Pixels 2.14 million (effective) sensor IP (H.264) RTSP and 1080p down to 180p USB 3.0 (UVC) Video 1080p down to 180p at 60/30/15 RTMP Video Resolutions 1080p at 30/25/15;...

  • Page 97: Troubleshooting And Care

    When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. Power and Control What is it doing?

  • Page 98: Audio

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Audio What is it doing? Possible causes Check and correct No audio from the speaker (far- Far-end microphone is muted Ask the participants at that site to end audio) (the conferencing window may unmute their microphone.

  • Page 99: Status Indicator Light

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Status Indicator Light The light in the camera's base indicates its current state. Blue – Camera is active Purple – Standby mode or booting Yellow – Firmware update is in progress Blinking blue –...

  • Page 100: Correct A Motor Calibration Error

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Correct a Motor Calibration Error If the web interface presents an error message about the motors, or if the camera's status light is blinking yellow, you will need to reset the pan and tilt motors.

  • Page 101: Restoring Default Camera Settings

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Restoring Default Camera Settings YSTEM PAGE This returns the camera to its original state. If you export the camera's configuration before restoring factory defaults, you will be able to restore the room label, time zone information, and home information by importing the configuration afterward.

  • Page 102: Glossary

    – the people at the other end of the call. Field of View (FOV) How wide the video image is. Vaddio measures horizontal field of view. Some manufacturers use diagonal field of view, which yields a bigger number for the same actual image area. Tilt your head to one side and diagonal FOV will make sense.
  • Page 103 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System frame rate The number of output video frames per second. Different outputs (such as the IP stream and the USB stream) may use different frame rates. For streaming, higher frame rates use more bandwidth.
  • Page 104 A stored camera position. Contains pan, tilt, and zoom position; may also include color settings. RCLB Really Cool Logo Badge. A visual cue that the device is a genuine Vaddio product. Accept no substitutes! resolution 1. The image size. For Vaddio cameras, resolution is expressed in terms of digital TV standards, with 1080p being the default in most cases.
  • Page 105 Audio from your site (near-end audio) in a conference call. UVC drivers (Universal Video Class) Standard USB video drivers used by Vaddio cameras. They're the reason your computer doesn't have to stop and download a driver when you connect your new Vaddio USB camera to it. UVC extensions Controls in UVC drivers to allow participants at the far end of a conference to control your camera, if it processes UVC commands.

  • Page 106: Compliance And Conformity Statements

    (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.

  • Page 107: European Compliance

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...

  • Page 108: Photo Credits

    Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Photo Credits This guide may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-...

  • Page 109: Index

    storing with a preset 31, 76 ceiling-mounted cameras 6 Index cheat sheet 21, 35, 64-65 color adjustment 35 lighting and image quality 35 remote control 64 absolute position 71-72, 74 web interface 21 admin password 20, 23 chroma setting 34-35, 77-78 changing 23 cleaning 96 initial 20...
  • Page 110 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System iris settings 35, 77-78 gain 34-35 labels, room 30 blue 34-35 LED control 79 iris 35 light, status indicator 12, 56, 79, 94 red 34-35 behavior 56, 79 gamma setting 34-35...
  • Page 111 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System quick reference 20-21, 35, 64-65 new device system administration 20 remote control 64 One Push White Balance 35 Vaddio IR Remote Commander 65 operating environment 5, 96 web interface 21 packing list 2...
  • Page 112 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System manual, setting 37 triggers 54 pan 37-38, 71 third-party control 69 tilt 37-38, 72 tilt 37-38, 64-65, 68, 72, 74 zoom 37-38, 64-65, 73 absolute position 72, 74 SSL certificate 25...
  • Page 113 Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Controls page 66 Diagnostics page 63 Help page 62 Networking page 28 Room Labels page 30 Security page 23-25 Streaming page 43-48, 50 Wide Dynamic Range setting 35 zoom 37-38, 64-65, 68, 73-74, 76...
  • Page 114 ©2020 Legrand AV Inc. Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations. Other patents pending.

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