VADDIO ConferenceSHOT 10 Configuration And Administration Manual

VADDIO ConferenceSHOT 10 Configuration And Administration Manual

Enterprise-class ptz conferencing camera
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Configuration and Administration Guide for
ConferenceSHOT 10
Enterprise-Class PTZ Conferencing Camera
Document 411-0002-32 Rev. B
January 2017

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Summary of Contents for VADDIO ConferenceSHOT 10

  • Page 1 Configuration and Administration Guide for ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Document 411-0002-32 Rev. B January 2017...
  • Page 2: Table Of Contents

    What's in this Guide Features A Quick Look at the Camera Back of the Camera Using the Vaddio IR Remote Commander Quick Reference Details Storing a Preset Using the IR Remote Commander Clearing a Preset Using the IR Remote Commander...
  • Page 3 Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for Administrators: Reboots and Updates Reboot the Camera Save and Import or Restore a Configuration Start a Firmware Update Camera Switch Settings Web Tasks for Administrators: Contacting Vaddio Technical Support...
  • Page 4: Overview

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Overview This guide covers the ConferenceSHOT 10 enterprise-class PTZ conferencing camera: ConferenceSHOT 10 camera (silver), North America – part number 999-9990-000 ConferenceSHOT 10 camera (silver), Europe and UK – part number 999-9990-001 ConferenceSHOT 10 camera (white), North America –...
  • Page 5: A Quick Look At The Camera

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera A Quick Look at the Camera Camera and zoom lens: The ConferenceSHOT 10 camera features a 10X optical zoom lens (11X in Super-Wide mode). IR sensors: Sensors in the front of the camera base receive signals from the remote. Make sure there's nothing directly in front of the camera base, and point the remote at the camera.
  • Page 6: Using The Vaddio Ir Remote Commander

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Using the Vaddio IR Remote Commander The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (green button at top right)
  • Page 7: Details

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Details The Vaddio remote provides the following functions: Data Screen – Press and hold for 3 seconds to display the camera’s IP address and MAC address on the near-end display. Press momentarily to dismiss the information.
  • Page 8: Web Interface

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Interface The camera provides a web interface to allow control via an Ethernet network connection, using a browser. The web interface gives the user more control over the camera than the IR remote offers.
  • Page 9: User Access

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera User Access By default, the web interface opens to the Camera Controls page without requiring a login. If the administrator has changed the guest access setting, you will need to log in.
  • Page 10: Administrative Access

    System – View firmware version and switch settings, reboot, restore factory defaults, and run firmware updates. Help – Tech support contact information and a link to the product information library on the Vaddio website. Logout – Leave the web interface in a password-protected state. If guest access is on, this returns the web interface to the Camera Controls page at guest access level.
  • Page 11: Web Interface Quick Reference

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Interface Quick Reference Where to find the controls you need right now. What do you need? Go to this page Camera operation Camera Controls Move or zoom the camera...
  • Page 12 Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera What do you need? Go to this page Information about the camera Room Labels Room location and phone number Help desk phone number Reboot or reset to factory defaults...
  • Page 13: Web Tasks For All Users: Camera Controls

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for All Users: Camera Controls AMERA ONTROLS PAGE The Camera Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote: Pan, tilt, zoom, or return to "home"...
  • Page 14: Stop Or Resume Sending Video

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Stop or Resume Sending Video Use the Mute button to temporarily stop video from the camera without placing it in standby - for example, when you need to confer privately with another person in the room. Remember that the mute button does not mute the room's microphones.
  • Page 15: Move The Camera

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Move the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zoom In or Out Use the Zoom + button to zoom in and the Zoom  - button to zoom out.
  • Page 16: Store A Camera Preset

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Store a Camera Preset 1. Set up the camera shot, then use the Store button to open the Store Preset box. 2. Click one of the preset buttons. If you are logged in as admin, this box provides the option to store the shot as a numbered preset or as the Home position.
  • Page 17: Change The Focus

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Change the Focus Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. These buttons are not recognized when the Auto Focus box is checked.
  • Page 18: Set Pan Direction

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Set Pan Direction By default, the arrow buttons move the camera in the direction that viewers at the far end would see. If you face the camera and use the left arrow button, the camera pans to your right.
  • Page 19: Web Tasks For Administrators: Managing Access And Passwords

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for Administrators: Managing Access and Passwords ECURITY PAGE Things you can do on this page: Change the password for the admin account (default is password) Change the password for the user account (default is password) Allow people to access the Camera Control screen without logging on (Allow Guest Access) –...
  • Page 20: Web Tasks For Administrators: Configuring Network And Time/Date Settings

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for Administrators: Configuring Network and Time/Date Settings ETWORKING PAGE Things you can do on this page: Specify time zone and NTP server Assign the camera’s hostname...
  • Page 21: Specifying Time Zone And Ntp Server

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Specifying Time Zone and NTP Server 1. To make the time zone and NTP server editable, enable Automatic NTP Updating. 2. Select the desired time zone from the list.
  • Page 22: Web Tasks For Administrators: Configuring Streaming Settings

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for Administrators: Configuring Streaming Settings TREAMING PAGE Things you can do on this page: Edit the USB device name Allow soft client control of the camera...
  • Page 23: Enable Or Disable Streaming

    Advanced IP Streaming Settings RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP...
  • Page 24: Web Tasks For Administrators: Color, Lighting, And Speed Adjustments

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for Administrators: Color, Lighting, and Speed Adjustments The Camera Settings page lets you do these things: Set up the color settings the camera uses. Set the pan, tilt, and zoom speeds that will be used.
  • Page 25: Web Tasks For Administrators: Reboots And Updates

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Web Tasks for Administrators: Reboots and Updates The System page opens to the Firmware tab, where you can: Run a firmware update Reboot the camera Set the camera back to its...
  • Page 26: Start A Firmware Update

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Start a Firmware Update 1. Be sure you have downloaded the appropriate update file to your computer. 2. Click Choose File and select the update file. 3. Click Begin Firmware Update.
  • Page 27: Camera Switch Settings

    Status light color scheme (Pro AV or UCC) – Select the status light color scheme that meets your needs. The Pro AV color scheme matches the color scheme used in Vaddio's non-USB cameras. USB stream format (UVC Compliant or Client Custom) – Client Custom enables far-end camera control when used with the Zoom soft client.
  • Page 28: Web Tasks For Administrators: Contacting Vaddio Technical Support

    You’ll find information for contacting Vaddio Technical Support on the Help screen. Web Tasks for Administrators: Viewing Diagnostic Logs If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.
  • Page 29: Troubleshooting And Care

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support.
  • Page 30: Status Light

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Correct a Motor Calibration Error If the web interface presents an error message about the motors, or if the camera's status light is blinking yellow, you will need to reset the pan and tilt motors.
  • Page 31: Restoring Default Camera Settings

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera Restoring Default Camera Settings Factory reset clears most settings and returns soft DIP switches (on the DIP Switches tab of the System page) to their default positions. Using the switches on the back of the camera: Set all DIP switches DOWN and cycle the power to reload the default camera settings.
  • Page 32: Compliance Statements And Declarations Of Conformity

    This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. ICES-003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. ...
  • Page 33: European Compliance

    Configuration and Administration Guide for the ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
  • Page 34: Warranty Information

    Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...
  • Page 35: Index

    Camera Settings page (web) 21 home position 12-13 camera standby position 11 custom 13 cheat sheet 3-4, 8 hostname 17 Vaddio IR Remote Commander 3-4 web interface 8 chroma setting 21 importing a configuration 22 cleaning 28 inactive sessions (web interface) 16...
  • Page 36 Configuration and Administration Guide for ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera login 5-6 admin 5-6 user 5 quick reference 3-4, 8 low-power state 11 Vaddio IR Remote Commander 3-4 web interface 8 manual focus 3-4, 14 Max Bandwidth (IP streaming setting) 20...
  • Page 37 Configuration and Administration Guide for ConferenceSHOT 10 Enterprise-Class PTZ Conferencing Camera time zone 18 troubleshooting 26 UC conferencing status light color scheme 24 update 23 USB port 2 USB stream format (DIP switch) 24 USB streaming 19 user login 5, 16...
  • Page 38 Vaddio, ConferenceSHOT, RoboSHOT, and EasyUSB are trademarks or registered trademarks of Milestone AV Technologies. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.

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