Configuring Network Settings Setting Time Zone and NTP Server Managing Access and Passwords Adding Room Information to the Screen Rebooting the Camera Saving or Restoring a Configuration Starting a Firmware Update Contacting Vaddio Technical Support Viewing Diagnostic Logs Configuring Camera Behavior...
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Enabling or Disabling Streaming Configuring USB Streaming Configuring IP Streaming Advanced IP Streaming Settings Adjusting the Color Settings Web Tasks for Administrators: Customizing the Audio Controlling Volume Fine-Tuning Web Tasks for Administrators: Setting up Macros and Triggers...
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System network settings get network ping sleep system reboot system factory-reset version history help exit Specifications Troubleshooting and Care Status Light Restoring Default Camera Settings Operation, Storage, and Care Compliance Statements and Declarations of Conformity...
Warranty and compliance/conformity information For your convenience, the information you need to install this product is also available in the smaller, stand- alone Installation Guide for ConferenceSHOT AV Enterprise-Class Conferencing System. Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Unpacking the Conferencing System Make sure you received all the items you expected. Here are the packing lists for the ConferenceSHOT AV system. Caution: Use the power supply shipped with the camera. Using a different power supply may create an unsafe operating condition or damage the camera, and will void the warranty.
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System ConferenceSHOT AV system with single ceiling microphone North America: 999-9995-100 (black/silver) or 999-9995-100W (white) Europe and UK: 999-9995-101 (black/silver) or 999-9995-101W (white) Australia and New Zealand: 999-9995-109 (black/silver) or 999-9995-109W (white) ConferenceSHOT AV system camera kit, including:...
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System ConferenceSHOT AV system with single tabletop microphone North America: 999-9995-300 (black/silver) or 999-9995-300W (white) Europe and UK: 999-9995-301 (black/silver) or 999-9995-301W (white) Australia and New Zealand: 999-9995-309 (black/silver) or 999-9995-309W (white) ConferenceSHOT AV system camera kit, including:...
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System ConferenceSHOT AV system camera with HDMI audio embedder and one microphone North America: 999-9995-500 (black/silver) or 999-9995-500W (white) Europe and UK: 999-9995-501 (black/silver) or 999-9995-501W (white) Australia and New Zealand: 999-9995-509 (black/silver) or 999-9995-509W (white)
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System ConferenceSHOT AV system camera with one ceiling microphone North America: 999-9995-700 (black/silver) or 999-9995-700W (white) Europe and UK: 999-9995-701 (black/silver) or 999-9995-701W (white) Australia and New Zealand: 999-9995-709 (black/silver) or 999-9995-709W (white) ConferenceSHOT AV system camera kit, including:...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System A Quick Look at the System This section covers the physical features of the ConferenceSHOT AV system. Front of the Camera Camera and zoom lens: The ConferenceSHOT 10 camera features a 10X optical zoom lens (11X in Super-Wide mode).
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Back of the Camera Network PoE+ – 10/100/1000 Ethernet port; IP streaming and control via web interface USB 3.0 – Type B media device connector; streams uncompressed UVC standard video and UAC standard audio...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installation This section covers: Selecting the location for the camera Installing the mount Connecting the camera (and speaker, if purchased) Mounting the camera (and speaker, if purchased) Note PoE type networks connected to this equipment are for intra-building use only and should not be connected to lines that run outside of the building in which this product is located.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Thin Profile Wall Mount All ConferenceSHOT cameras include a wall mount. Other mounting options are available as well. Contact us if you don’t have the camera mount you need.
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System This product is intended for installation and use only in environments where all PoE/PoE+ connections originate within the building. It is not to be connected to lines that run outside the building where it is...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Camera (No Speaker) Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution: Check Cat-5 cables for continuity before using them.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Camera and Speaker 1. If you are adding a speaker to a previously-installed ConferenceSHOT AV camera, remove its mounting screw. 2. Place the camera on the mounting shelf if you have not already done so.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Powering Up the System Connect camera power. The camera will initialize and move. This will take a few seconds. When an image is available, the camera is ready to accept control information.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Using the Remote Control The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (green button at top right) Select the camera to control (if this remote...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Details The remote provides the following functions: Data Screen – Press and hold for 3 seconds to display the camera’s IP address and MAC address on the near-end display. Press momentarily to dismiss the information.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Interface The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates.
The default user password is password. Only the camera control page is available with user-level access. Your camera's Controls page may look somewhat different. The Controls page for the ConferenceSHOT AV camera includes audio controls...
System – View firmware version and hardware switch settings, access soft DIP switches, reboot, restore factory defaults, and run firmware updates. Help – Tech support contact information and a link to the product information library on the Vaddio website. Logout – Leave the web interface in a password-protected state. If guest access is on, this returns the...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Interface Quick Reference Where to find the controls you need right now. What do you need? Go to this page Camera operation (any page) Stop sending video (video mute)
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System What do you need? Go to this page Date and time, time zone, and NTP server Networking Information about the camera Room Labels Room location and phone number Help desk phone number...
Room Labels – Helpful information to display in the web interface System – Controls to reboot, reset to factory defaults, and run firmware updates Help – Contact information for Vaddio Technical Support and links to more information Diagnostics – Logs to help Vaddio Technical Support troubleshoot issues...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Editable network settings include: The camera’s hostname Choice of static IP addressing or DHCP addressing IP address, subnet mask, and gateway, if static IP addressing is used If your network supports hostname resolution, you may find it convenient to change the camera's hostname.
Note For best security, Vaddio strongly recommends changing the user and admin passwords. Using the default passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the passwords after changing them.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Advanced settings include: Use HTTPS connection/Use HTTP connection HTTP Access Enabled (selected by default) Manage SSL Certificate Note Consult your IT department before disabling Telnet access or making any changes to the Advanced settings.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot. Saving or Restoring a Configuration...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Starting a Firmware Update YSTEM PAGE IRMWARE TAB The process to update microphone firmware is the same as for updating the camera.
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If the update process presents warnings or error messages, read them carefully. The camera reboots when the update is complete. 8. Contact Vaddio Technical Support if you encounter any problems with the update.
Contacting Vaddio Technical Support ELP PAGE If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help screen.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen. Configuring Camera Behavior...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Enabling or Disabling Streaming TREAMING PAGE IP and USB streaming are enabled by default. Use the Enable USB Streaming and Enable IP Streaming checkboxes to change this. Configuring USB Streaming To change the way the camera shows up in your soft client's camera selection list: Edit the USB Device Name.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Configuring IP Streaming TREAMING PAGE Note The web interface presents all the possible streaming resolutions values, but the IP stream cannot be higher than the value set with the video resolution switch on the back of the camera. (See Video Resolution for information on setting the switch.) If the selected value is out of range, the camera will automatically...
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System 1. Select the video Quality Mode: Easy or Custom. Easy takes care of most settings automatically; Custom provides additional control. 2. Select the desired IP streaming resolution. 3. Easy quality mode only: Select Video Quality.
Advanced IP Streaming Settings Consult your IT department before changing these. RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change it. Consult your IT department. Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Adjusting the Color Settings Fine-tune the color and lighting as needed using the Color Settings controls. Auto Iris allows the camera to compensate automatically for the light level. Clear this box to adjust iris and gain manually.
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System To control all audio inputs or outputs at once: Use the Microphone and Speakers controls on the Camera Controls page.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Fine-Tuning To adjust microphones for best far-end audio performance: Check or clear the checkboxes for the desired adjustments: Echo Cancellation – Selected by default. Under most circumstances, echo cancellation is desirable.
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System To reduce the dynamic range from the connected speaker: If some people on the far end are inaudible while others are too loud, check the Compressor box. To adjust for more natural sound: Use the equalizer to adjust specific frequency ranges.
The 10 software triggers are available via Telnet command, allowing you to program custom functions for third-party control devices. The two One Touch triggers allow you to define responses to Vaddio trigger devices such as StepVIEW mats. Writing and Editing Macros...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Defining and Deleting Triggers ONTROL EVICES PAGE RIGGERS TAB To define a trigger: For the trigger you are defining, Optional: Select a macro in the Execute Macro on Enter field. This macro will start when the trigger turns on.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Testing Triggers ONTROL EVICES PAGE The Trigger Testing section is available from both tabs of the Control Devices page. Trigger indicators illuminate to show that the trigger is on. To test a trigger: 1.
UC by default, to follow the standard for conferencing cameras. At this time, the two color schemes are functionally identical on this camera. LED on/off – In most cases, Vaddio recommends leaving the status light on, to let people in the room know whether the camera is currently sending video.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Operating the Camera ONTROLS PAGE USER OR GUEST ACCESS The Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote:...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Stopping or Resuming Video Use the Mute button to temporarily stop video from the camera without placing it in standby. Remember that the mute button does not mute the room's microphones. In video mute mode, the camera transmits blue or black video, with a message that the video is muted.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Muting the Speaker Use the Speaker button to silence the audio from the far end. Managing the Camera Ready State Use the Standby button to switch between low-power (standby) and ready states.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Moving the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zooming In or Out Use the Zoom + button to zoom in and the Zoom – button to zoom out.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Setting the Speeds of Camera Movements To set speeds for movements to presets: In the Global Preset Speeds section, set the speeds for movements to presets. To set speeds for movements using the arrow buttons: Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt, and zoom.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. Note When you connect via Telnet, you must log in using the admin account.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera pan Moves the camera horizontally Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera left. left Moves the camera right.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera up. Moves the camera down.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set <position> } Options Zooms the camera in.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera focus Changes the camera focus. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual} } Options Brings the focus nearer to the camera. Can near only be used when camera is in manual mode.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information. Synopsis camera preset { recall | store} [1 - 16] [save-ccu] Options recall [1 - 16] Moves the camera to the specified preset.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera ccu get Returns CCU (lighting and color) information. Synopsis camera ccu get <param> Options auto_white_balance Returns the current state of the auto white balance setting (on or off). red_gain Returns the red gain value as an integer (0 to 255).
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (sleep) mode.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System audio volume Gets or sets the volume of the specified audio channel. Synopsis audio [channel] volume {get | on | off | toggle} Channels master Applies the command to all audio channels.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System audio mute Gets or sets the mute status of the specified audio channel. Synopsis audio [channel] mute {get | on | off | toggle} Channels master Applies the command to all audio channels.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System trigger Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined. Note If the web interface's macro/trigger test mode is in use, this command may return parse errors.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System streaming settings get Returns current IP and USB streaming settings.
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Synopsis streaming settings get Parameters IP Custom_Frame_Rate Frame rate selected in Custom quality mode. IP Custom_Resolution Resolution selected in Custom quality mode. IP Enabled Specifies whether IP streaming is enabled.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System USB Frame_Rate Frame rate in use for USB streaming (negotiated with conferencing client). 0 when no USB stream is present. USB Resolution Resolution of the USB stream (negotiated with conferencing client). 0x0 when no USB stream is present.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System network ping Sends an ICMP ECHO_REQUEST to the specified IP address. Synopsis network ping [count <count>] [size <size>] <destination-ip> Options <count> The number of ECHO_REQUEST packets to send. Default is five packets.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System system reboot Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset). Synopsis system reboot [<seconds>] Options <seconds>...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System version Returns the current firmware version. Synopsis version Example >version Audio 1.03 Commit 598672663c7763ca45a02a6c8755f641068af509 PScC Version Sensor Version 04.00 System Version ConferenceSHOT AV 1.0.0 > history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System exit Ends the command session and closes the socket. Synopsis exit Example exit...
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Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Specifications Camera and Image Image device 1/2.8-type Exmor CMOS Pixels 2.14 million (effective) sensor IP (H.264) RTSP Video 1080p down to 180p USB 3.0 (UVC) Video 1080p down to 180p...
Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Correct a Motor Calibration Error If the web interface presents an error message about the motors, or if the camera's status light is blinking yellow, you will need to reset the pan and tilt motors.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Restoring Default Camera Settings Factory reset clears most settings and returns soft DIP switches (on the DIP Switches tab of the System page) to their default positions. From the web interface: Log on using the admin account, go to the System page's Firmware tab, and select Restore Factory Settings.
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Compliance Statements and Declarations of Conformity Compliance testing was performed to the following regulations: FCC Part 15 (15.107, 15.109), Subpart B Class A ICES-003, Issue 54: 2012 Class A EMC Directive 2004/108/EC...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...
Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Photo Credits This guide may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-...
command history 65 compatibility, browsers 17 Index configuration, saving or restoring 26 connecting the speaker 13 connection diagram 10 connectors 8 admin password 19, 24 Constant Bit Rate 32 changing 24 Control Devices page (web) 39 default 19 controls available to admin 19 AGC (automatic gain control) 37 controls available to non-admin user 18 anatomy of the system 7-8...
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Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System Max Bandwidth (IP streaming setting) 32 mic boost 37 MicPOD ports 8 Help page (web) 29 microphone 15, 44 home position 46, 48 muting 15, 44 hostname 22 microphones 58 muting 58...
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Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System passwords 18-19, 24 Security page (web) 24 admin, default 19 settings, default, restoring 64, 71 user, default 18 shelf, camera mount 10 pause command execution 63 site requirements 9 performance specifications 68...
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Complete Manual for the ConferenceSHOT AV Enterprise-Class Conferencing System temperature, operating and storage 71 Help page 29 testing 39, 41 navigation button labels 21 macros 39 Networking page 22 triggers 41 Room Labels page 25 third-party control 48 Security page 24...
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Vaddio, the Vaddio logo, and ConferenceSHOT are trademarks or registered trademarks of Milestone AV Technologies. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.
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