VADDIO ConferenceSHOT AV Integrator's Complete Manual
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VADDIO ConferenceSHOT AV Integrator's Complete Manual

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Integrator's Complete Guide to
ConferenceSHOT AV
Enterprise-Class Conferencing System
Document 411-0001-30 Rev A
January 2017

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Summary of Contents for VADDIO ConferenceSHOT AV

  • Page 1 Integrator's Complete Guide to ConferenceSHOT AV Enterprise-Class Conferencing System Document 411-0001-30 Rev A January 2017...

  • Page 2: Table Of Contents

    Installing the Camera Installing the Speaker Basic Connections Powering Up the System Status Light Using the Vaddio IR Remote Commander Quick Reference Details Storing a Preset Using the IR Remote Commander Clearing a Preset Using the IR Remote Commander Web Interface...
  • Page 3 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Managing Access and Passwords Web Tasks for Administrators: Adding Room Information to the Screen Web Tasks for Administrators: Configuring Network and Time/Date Settings Network Configuration Specifying Time Zone and NTP Server...
  • Page 4 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System audio volume audio mute trigger streaming settings get network settings get network ping sleep system reboot system factory-reset version history help exit Specifications Troubleshooting and Care Status Light Restoring Default Camera Settings...

  • Page 5: Overview

    Troubleshooting and maintenance Warranty and compliance/conformity information For your convenience, this information is also available in smaller, limited-purpose manuals: Installation Guide for ConferenceSHOT AV Enterprise-Class Conferencing System (unpacking, physical features, installation, initial power-up) Configuration and Administration Guide for ConferenceSHOT AV Enterprise-Class Conferencing System (physical features, controlling the camera, and troubleshooting) Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

  • Page 6: Unpacking The Conferencing System

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Unpacking the Conferencing System Make sure you received all the items you expected. Here are the packing lists for the ConferenceSHOT AV system. Caution: Use the power supply shipped with the camera. Using a different power supply may create an unsafe operating condition or damage the camera, and will void the warranty.
  • Page 7 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System ConferenceSHOT AV system with single ceiling microphone North America: 999-9995-100 (black/silver) or 999-9995-100W (white) Europe and UK: 999-9995-101 (black/silver) or 999-9995-101W (white) Australia and New Zealand: 999-9995-109 (black/silver) or 999-9995-109W (white) ConferenceSHOT AV camera...
  • Page 8 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System ConferenceSHOT AV system with two tabletop mics North America: 999-9995-400 (black/silver) or 999-9995-400W (white) Europe and UK: 999-9995-401 (black/silver) or 999-9995-401W (white) Australia and New Zealand: 999-9995-409 (black/silver) or 999-9995-409W (white) ConferenceSHOT AV camera...

  • Page 9: A Quick Look At The System

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System A Quick Look at the System Camera and zoom lens: The ConferenceSHOT 10 camera features a 10X optical zoom lens (11X in Super-Wide mode). IR sensors: Sensors in the front of the camera base receive signals from the remote. Make sure there's nothing directly in front of the camera base, and point the remote at the camera.

  • Page 10: Back Of The Speaker

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Back of the Speaker Use the provided speaker cable to connect the speaker to the camera.

  • Page 11: Installation

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installation This section covers siting the camera, installing the mount, and installing the camera and speaker. Before You Install the Camera Choose a camera mounting location that will optimize camera performance. Consider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions where the camera is to be mounted. ...

  • Page 12: Installing The Wall Mount

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Wall Mount If you install the camera wall mount to drywall, use the wall anchors provided with the wall mount. Note Inverted installation is not recommended when the ConferenceSHOT speaker is to be used.

  • Page 13: Installing The Camera

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Camera Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution: Check Cat-5 cables for continuity before using them. Using the wrong pin-out may damage the camera system and void the warranty.

  • Page 14: Installing The Speaker

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Installing the Speaker 1. If you are adding a speaker to a previously-installed ConferenceSHOT AV camera, you may need to remove the camera from the mounting shelf to connect the speaker cable.

  • Page 15: Basic Connections

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Basic Connections Here is an example of how the camera might be set up in a medium-size conference room. In this setup, a PC uses a unified communications conferencing application to manage the camera and connected microphones and speaker.

  • Page 16: Using The Vaddio Ir Remote Commander

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Using the Vaddio IR Remote Commander The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (green button at top right)

  • Page 17: Details

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Details The Vaddio remote provides the following functions: Data Screen – Press and hold for 3 seconds to display the camera’s IP address and MAC address on the near-end display. Press momentarily to dismiss the information.

  • Page 18: Web Interface

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Interface The camera provides a web interface to allow control via an Ethernet network connection, using a browser. The web interface gives the user more control over the camera than the IR remote offers.

  • Page 19: User Access

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System User Access By default, the web interface opens to the Camera Controls page without requiring a login. If the administrator has changed the guest access setting, you will need to log in.

  • Page 20: Administrative Access

    System – View firmware version and switch settings, reboot, restore factory defaults, and run firmware updates. Help – Tech support contact information and a link to the product information library on the Vaddio website. Logout – Leave the web interface in a password-protected state. If guest access is on, this returns the...

  • Page 21: Web Interface Quick Reference

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Interface Quick Reference Where to find the controls you need right now. What do you need? Go to this page Camera operation Camera Controls Move or zoom the camera...

  • Page 22: Compact Menu View

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System What do you need? Go to this page Reboot or reset to factory defaults System: Firmware Firmware System: Firmware Current version information Save (export) and restore (import) configuration Firmware update (system)

  • Page 23: Web Tasks For All Users: Camera Controls

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for All Users: Camera Controls AMERA ONTROLS PAGE The Camera Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote: Pan, tilt, zoom, or return to "home"...

  • Page 24: Stop Or Resume Sending Video

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Stop or Resume Sending Video Use the Mute button to temporarily stop video from the camera without placing it in standby - for example, when you need to confer privately with another person in the room. Remember that the mute button does not mute the room's microphones.

  • Page 25: Mute The Speaker

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Mute the Speaker Use the Speaker button to silence the audio from the far end. Manage the Camera Ready State Use the Standby button to switch between low-power (standby) and ready states.

  • Page 26: Move The Camera

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Move the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zoom In or Out Use the Zoom + button to zoom in and the Zoom  - button to zoom out.

  • Page 27: Store A Camera Preset

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Store a Camera Preset 1. Set up the camera shot, then use the Store button to open the Store Preset box. 2. Click one of the preset buttons. If you are logged in as admin, this box provides the option to store the shot as a numbered preset or as the Home position.

  • Page 28: Change The Focus

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Change the Focus Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. These buttons are not recognized when the Auto Focus box is checked.

  • Page 29: Set Pan Direction

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Set Pan Direction By default, the arrow buttons move the camera in the direction that viewers at the far end would see. If you face the camera and use the left arrow button, the camera pans to your right.

  • Page 30: Web Tasks For Administrators: Managing Access And Passwords

    Set whether inactive sessions log off automatically or not – by default, inactive sessions expire after 30 minutes Note For best security, Vaddio strongly recommends changing the user and admin passwords. Using the default passwords leaves the product vulnerable to tampering. Web Tasks for Administrators: Adding Room Information to the Screen...

  • Page 31: Web Tasks For Administrators: Configuring Network And Time/Date Settings

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Configuring Network and Time/Date Settings ETWORKING PAGE Things you can do on this page: Specify time zone and NTP server Assign the camera’s hostname Specify DHCP or static IP address...

  • Page 32: Specifying Time Zone And Ntp Server

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Specifying Time Zone and NTP Server 1. To make the time zone and NTP server editable, enable Automatic NTP Updating. 2. Select the desired time zone from the list. 3. If desired, specify the NTP server to use. If you are not sure about this, use the default.

  • Page 33: Web Tasks For Administrators: Configuring Streaming Settings

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Configuring Streaming Settings TREAMING PAGE Things you can do on this page: Edit the USB device name Allow soft client control of the camera and audio...

  • Page 34: Allow Soft Client Control Of The System

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Allow Soft Client Control of the System To allow conferencing applications to control the camera, check the Enabled box for Enable UVC Extensions. To allow conferencing applications to control the audio, check the Enabled box for HID Audio Controls.

  • Page 35: Advanced Ip Streaming Settings

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Advanced IP Streaming Settings RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change Streaming URL: Edit the path to change the portion of the streaming URL that appears after the IP...

  • Page 36: Web Tasks For Administrators: Color, Lighting, And Speed Adjustments

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Color, Lighting, and Speed Adjustments The Camera Settings page lets you do these things: Set up the color settings the camera uses. Set the pan, tilt, and zoom speeds that will be used.

  • Page 37: Web Tasks For Administrators: Customizing The Audio

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Customizing the Audio UDIO PAGE The web interface provides separate controls for each of the audio inputs (microphones 1 and 2, USB playback) and outputs (line out, IP stream, and USB record).

  • Page 38: Fine-Tuning

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Fine-Tuning To adjust microphones for best far-end audio performance: Check or clear the checkboxes for the desired adjustments: Echo Cancellation – Selected by default. Under most circumstances, echo cancellation is desirable.
  • Page 39 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System To reduce the dynamic range from the connected speaker: If some people on the far end are inaudible while others are too loud, check the Compressor box. To adjust for more natural sound: Use the equalizer to adjust specific frequency ranges.

  • Page 40: Web Tasks For Administrators: Setting Up Macros And Triggers

    The 10 software triggers are available via Telnet command, allowing you to program custom functions for third-party control devices. The two One Touch triggers allow you to define responses to Vaddio trigger devices such as StepVIEW mats. Writing and Editing Macros...

  • Page 41: Defining And Deleting Triggers

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Defining and Deleting Triggers ONTROL EVICES PAGE RIGGERS TAB To define a trigger: For the trigger you are defining, Optional: Select a macro in the Execute Macro on Enter field. This macro will start when the trigger turns on.

  • Page 42: Testing Triggers

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Testing Triggers ONTROL EVICES PAGE The Trigger Testing section is available from both tabs of the Control Devices page. Trigger indicators illuminate to show that the trigger is on. To test a trigger: 1.

  • Page 43: Web Tasks For Administrators: Reboots And Updates

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Reboots and Updates The System page opens to the Firmware tab, where you can: Run a firmware update Reboot the camera Set the camera back to its...

  • Page 44: Start A Firmware Update

    The camera reboots when the update is complete. 7. Contact Vaddio technical support if you encounter any problems with the update. Caution Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in...

  • Page 45: Camera Switch Settings

    Status light color scheme (Pro AV or UCC) – Select the status light color scheme that meets your needs. The Pro AV color scheme matches the color scheme used in Vaddio's non-USB cameras. USB stream format (UVC Compliant or Client Custom) – Client Custom enables far-end camera...

  • Page 46: Web Tasks For Administrators: Contacting Vaddio Technical Support

    Web Tasks for Administrators: Contacting Vaddio Technical Support If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help screen.

  • Page 47: Web Tasks For Administrators: Viewing Diagnostic Logs

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Web Tasks for Administrators: Viewing Diagnostic Logs If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.

  • Page 48: Telnet Serial Command Api

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. Note When you connect via Telnet, you must log in using the admin account.

  • Page 49: Camera Home

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera home Moves the camera to its home position. Synopsis camera home Example >camera home > camera pan Moves the camera horizontally Synopsis camera pan { left [<speed>] | right [<speed>] | stop } Options Moves the camera left.

  • Page 50: Camera Tilt

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop } Options Moves the camera up. Moves the camera down. down speed [1 - 20] Optional: Specifies the tilt speed as an integer (1 to 20).

  • Page 51: Camera Focus

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera focus Changes the camera focus. Synopsis camera focus {{ near [<speed>] | far [<speed> | stop]} | {mode [get | auto | manual]} } Options Brings the focus nearer to the camera. Can only be near used when camera is in manual mode.

  • Page 52: Camera Ccu Get

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera ccu get Returns or sets CCU (lighting) information. Synopsis camera ccu get [param] Options auto_white_balance Returns the current state of the auto white balance setting (on or off). red_gain Returns the red gain value as an integer (0 to 255).

  • Page 53: Camera Ccu Set

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set [param] [value] Options auto_white_balance {on Sets the current state of the auto white balance | off} setting (on or off). Auto white balance overrides red gain and blue gain manual settings.

  • Page 54: Camera Standby

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (sleep) mode.

  • Page 55: Audio Volume

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System audio volume Gets or sets the volume of the specified audio channel. Synopsis audio [channel] volume {get | on | off | toggle} Channels master Applies the command to all audio channels.

  • Page 56: Audio Mute

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System audio mute Gets or sets the mute status of the specified audio channel. Synopsis audio [channel] mute {get | on | off | toggle} Channels master Applies the command to all audio channels.

  • Page 57: Trigger

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System trigger Turn an existing trigger on or off. This command has no effect if the specified trigger has not been defined. Note If the web interface's macro/trigger test mode is in use, this command may return parse errors.

  • Page 58: Streaming Settings Get

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System streaming settings get Returns current IP and USB streaming settings. Synopsis streaming settings get Parameters IP Custom_Frame_Rate Frame rate selected in Custom quality mode. IP Custom_Resolution Resolution selected in Custom quality mode.

  • Page 59: Network Settings Get

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System network settings get Returns the camera's current network settings and MAC address. Synopsis network settings get Example network settings get Name eth0:WAN MAC Address 00:1E:C0:F6:CA:7B IP Address 192.168.1.67 Netmask 255.255.255.0...

  • Page 60: Sleep

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System sleep Pauses command execution for the specified number of milliseconds. Synopsis sleep <milliseconds> Options <milliseconds> The number of milliseconds (1 to 10000) to pause. >sleep 7000 Example > Pause for 7 seconds (7000 milliseconds) before returning.

  • Page 61: System Factory-Reset

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System system factory-reset Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot. Synopsis system factory-reset { get | on | off}...

  • Page 62: History

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.

  • Page 63: Specifications

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Specifications Camera and Image Image device 1/2.8-type Exmor CMOS Pixels 2.14 million (effective) sensor IP (H.264) RTSP Video 1080p down to 180p USB 3.0 (UVC) Video 1080p down to 180p...

  • Page 64: Troubleshooting And Care

    Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.

  • Page 65: Status Light

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Status Light The light in the camera's base indicates its current state. Blue – Camera is active Purple – Standby mode or booting Yellow – Firmware update is in progress Blinking blue –...

  • Page 66: Operation, Storage, And Care

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System Operation, Storage, and Care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals.

  • Page 67: Compliance Statements And Declarations Of Conformity

    This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. ICES-003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. ...

  • Page 68: European Compliance

    Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...

  • Page 69: Warranty Information

    Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...

  • Page 70: Index

    (DIP switch) Camera Settings page (web) 32 gain 32 camera specifications 59 blue 32 camera standby position 21 red 32 CCU settings 47-49 gamma setting 32 cheat sheet 12-13, 17 getting help 42 Vaddio IR Remote Commander 12-13 web interface 17...
  • Page 71 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System guest access 15, 26 microphone 12, 20 allowing 26 muting 12, 20 motor calibration 60 mount 7-8 help 42 mounting the camera 7, 9 Help page (web) 42 mounting the speaker 10...
  • Page 72 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System power connector 5 speed 24, 32, 45-47 power on/power off 11-13 focus 47 precautions 2, 7 pan/tilt/zoom 24, 32, 45-46 for operating the system 7 standby state 21, 50 presets 12-13, 22-23, 47...
  • Page 73 Integrator's Complete Guide to the ConferenceSHOT AV Enterprise-Class Conferencing System default 14 Vaddio IR Remote Commander 12-13 Variable Bit Rate 30 version, firmware 57 video mute 20, 50 Video Quality (IP streaming setting) 30 virtual DIP switches 41 volume controls 12, 33...
  • Page 74 Vaddio, ConferenceSHOT, RoboSHOT, and EasyUSB are trademarks or registered trademarks of Milestone AV Technologies. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.

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