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VERITAS 5150 Hardware Service Procedure

Replacing a faulty solid state disk carrier
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Veritas Appliance
Hardware Service Procedure
Replacing a faulty Solid State Disk carrier: Veritas 5150 Appliance
Document Number: 290
Version: 1.0 (01-Dec-2019)
Purpose
This document describes the process for replacing a faulty 480GB Solid State Disk (SSD) carrier in
a Veritas appliance.
Affected Models
The instructions that are provided in this document pertain to the following Veritas appliance hardware:
5150 Appliance
Electrical Safety
The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.
About removing and replacing a faulty SSD carrier
This document describes how to remove and replace a faulty 480GB SSD carrier from the chassis
of a Veritas 5150 Appliance. The SSD carriers are located above the hard disk drives on the front of
the appliance. The SSD carrier slot numbers are 0 and 1. Each SSD carrier has one LED in the left
hand corner. The LED will be solid green or blinking green to show drive read/write activity.
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Summary of Contents for VERITAS 5150

  • Page 1 This document describes how to remove and replace a faulty 480GB SSD carrier from the chassis of a Veritas 5150 Appliance. The SSD carriers are located above the hard disk drives on the front of the appliance. The SSD carrier slot numbers are 0 and 1. Each SSD carrier has one LED in the left...
  • Page 2 QRB # 290: Replacing a faulty SSD This repair can be accomplished with the appliance installed in the rack. Requirements Verify that you have the following items: • 480GB SSD carrier • ESD wrist strap Locating the appliance with the faulty component Use the following steps to locate the appliance with the faulty component.
  • Page 3 QRB # 290: Replacing a faulty SSD You can also find the serial number in the pull out tab on the front of the appliance. Locating and removing the faulty SSD carrier To locate and then remove the faulty SSD carrier Put on a grounded ESD-compliant wrist strap or take other ESD-preventive measures.
  • Page 4 QRB # 290: Replacing a faulty SSD Pull the SSD carrier out of the slot. Place the faulty SSD carrier in an ESD-compliant bag. Installing the SSD carrier To install the SSD carrier Put on a grounded ESD-compliant wrist strap or take other ESD-preventive measures. Note: The static discharged by human bodies can damage static-sensitive components on the boards.
  • Page 5 QRB # 290: Replacing a faulty SSD Check the status of the LEDs on the drive that you replaced. The SSD carrier LED turns green when the connection is good.