Xerox WC PE120 Series User Manual page 199

Condition Possible cause
The machine The paper source
selects print selection in the printer
materials from properties may be
the wrong incorrect.
paper source.
A print job is The job may be very
extremely slow. complex.
If you are using
Windows 98/Me, the
Spooling Setting may
be set incorrectly.
Half the page is The page orientation
blank. setting may be
incorrect.
The paper size and the
paper size settings do
not match.
The machine The printer cable is
prints, but the loose or defective.
text is wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating system
is malfunctioning.
Suggested solutions
For many software applications, the paper
source selection is found under the Paper
tab within the printer properties. Select
the correct paper source. See page 4.6.
Reduce the complexity of the page or try
adjusting the print quality settings.
The maximum print speed of your
machine is 22 PPM for Letter-sized paper
and 20 PPM for A4-sized paper.
From the Start menu, choose Settings
and Printers. Right-click the Xerox WC
PE120 Series PCL 6 machine icon,
choose Properties, click the Details tab,
and then choose the Spool Settings
button. Select the desired spool setting.
Change the page orientation in your
application. See page 4.5.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.
Or, ensure that the paper size in the
printer driver settings matches the paper
selection in the software application
settings you use.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and the machine to
another computer and try a print job that
you know works. Finally, try a new printer
cable.
Check the application's printer selection
menu to ensure that your machine is
selected.
Try printing a job from another
application.
Exit Windows and reboot the computer.
Turn the machine off and then back on
again.
9.19
Troubleshooting
9