Frequent misfeeds
Troubleshooting Guide
5. Remove and discard any partially fed paper. Make sure that
the paper supply is neatly stacked and that the stack is not
higher than the MAX line on the length guide. Make sure
that the length guide is firmly touching the back edge of the
stack.
6. Latch the paper feeder assembly by pressing the green dot
until the assembly clicks into place.
7. Slide the tray back into the printer until the tray latches and
press the Continue button to resume printing.
8. Discard any pages sent to the sample tray or unused stacker
tray when the paper jam was detected.
Frequent misfeeds may be caused by a glazed feed belt. A
glazed belt is the most common cause of one tray misfeeding
more than another tray when the same kind of paper is used.
(Glazing is caused by a buildup of the chemicals found on most
papers.)
If you suspect that the belt is glazed, try cleaning it with film
remover that is obtained from your service representative.
Clearing paper misfeeds and jams
4-3