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Xerox 4050 Message Manual

Xerox printer message guide
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Download this manual See also: Code List, Reference Manual
Xerox DocuPrint IPS
Messages Guide
Version 7.1
August 2000
721P88950

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Summary of Contents for Xerox 4050

  • Page 1 Xerox DocuPrint IPS Messages Guide Version 7.1 August 2000 721P88950...
  • Page 2 Printing Systems Documentation and Education 701 South Aviation Boulevard, ESM1-058 El Segundo, CA 90245 ©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or...

  • Page 3: Laser Safety

    The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR PANELS NEAR LABELS.

  • Page 4: Operation Safety

    Operation safety Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.
  • Page 5 About this guide Related publications 1. HCU messages 2. DocuPrint 96/4635/180 IPS messages Printer control console messages Message list 3. DocuPrint 4050, 4090, 4850, 4890, and 92C IPS messages XEROX DOCUPRINT IPS MESSAGES GUIDE Table of Contents Contents Conventions viii...
  • Page 6 TABLE OF CONTENTS XEROX DOCUPRINT IPS MESSAGES GUIDE...

  • Page 7: About This Guide

    Xerox DocuPrint IPS. This guide assumes that you already have a general understanding of the Xerox laser print engine and how it operates in your PSF environment. You should also be familiar with general printing operations using a system controller that is separate from the print engine assembly.
  • Page 8 Note: Notes are hints that help you perform a task or understand the text. Caution: Cautions alert you to an action that could damage hardware or software. Warning: Warnings alert you to conditions that could affect the safety of people. XEROX DOCUPRINT IPS MESSAGES GUIDE...

  • Page 9: Related Publications

    XEROX DOCUPRINT IPS MESSAGES GUIDE This document is part of the Xerox DocuPrint IPS publication set. Following is a list of all Xerox DocuPrint IPS documents. For a complete list and description of available Xerox documentation, refer to the Xerox Customer Documentation Catalog (publication number 610P17517), or call your service representative.
  • Page 10 INTRODUCTION XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 11 LED code number Boot codes XEROX DOCUPRINT IPS MESSAGES GUIDE The messages discussed in this chapter are represented by code numbers displayed in the LED panel on the front of the host channel unit (HCU). Note: The information in this chapter applies only to IPS with a channel attachment, which requires the Host Channel Unit.
  • Page 12 Fault on channel TAG lines Table 1-3. Microcode faults (decimal point on with LED flashing) Code Meaning Parallel faults Trace mode detected (CPU trace bit) Invalid opcode Arithmetic fault Range fault/Privilege fault Protection fault Type mismatch XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 13 2DocuPrint 96/4635/180 IPS This chapter contains a list, in numerical order by code, of the messages that you may encounter while using your Xerox DocuPrint 96, 4635, or 180 IPS. It also discusses the different kinds of messages and other information provided by the printer control console.
  • Page 14 2. Printer icon Select this icon to display the printer mimic. This is the default display on the printer control console. 3. Fault List icon Select this icon to display the Fault List screen. Clear XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 15 Clear button is displayed on the screen. Hint icon — Appears when a masked fault or condition exists in the printer. See the chapter “Fault masking” in the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide. ACT icon — Appears when a maintenance task requiring an ACT trained operator must be done.

  • Page 16: Message List

    A failure occurred in the printer interlocking system. Action Clear any jams in areas 4, 5, 6, and 7 and press the [Continue] button. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 01-221 PHN interlock open 24V present.
  • Page 17 XEROX DOCUPRINT IPS MESSAGES GUIDE 03-202 EDN comm problem with the UIM The EDN cannot communicate with the UIM. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. If the error persists, check the shared lines.
  • Page 18 The PHN Core cannot communicate with PHN DIO board 2. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. If the error persists, contact your service representative. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 19 XEROX DOCUPRINT IPS MESSAGES GUIDE 03-245 PHN DIO 5 is offline. The PHN Core cannot communicate with PHN DIO board 5. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. If the error persists, contact your service representative.
  • Page 20 Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. If the error persists, check the shared lines. If the error still persists, contact your service representative. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 21 XEROX DOCUPRINT IPS MESSAGES GUIDE 03-343 ROS EXPOS$REF turnaround failure. The MIN SLB/RDR board to raster output scanner (ROS) turnaround test failed. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. If the error persists, contact your service representative.
  • Page 22 TMN Core board detected a potential hardware problem that required a software reset. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 23 XEROX DOCUPRINT IPS MESSAGES GUIDE 03-380 UIM boot ROM download failure. The UIM Core Boot ROM download failed. Action No action required. 03-381 EDN download failure. The EDN Core board download failed. Action No action required. 03-382 UIM download failure.
  • Page 24 If the error still persists, contact your service representative. 03-403 System comm problem with the MIN. The system is temporarily unable to communicate with the MIN. This error is logged by the system. Action No action is required. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 25 XEROX DOCUPRINT IPS MESSAGES GUIDE 03-404 System comm problem with PHN. The system is unable to communicate with the PHN. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. If the error persists, check the shared lines.
  • Page 26 The TMN Core board cannot communicate with any board on the local bus. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 27 XEROX DOCUPRINT IPS MESSAGES GUIDE 03-471 EDN problem needs software reset. A potential hardware or software problem detected on the EDN Core board required a software reset. Action Select the Fault List icon on the printer control console touch screen.
  • Page 28 Too many machine clocks were detected. The control logic senses a main drive acceleration error. Action Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 04-203 MIN declared too few machine clocks.
  • Page 29 PHN missing machine clocks. The machine clock sensor Q401 signal is missing at the PHN Core board. Action Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 04-211 Missing reg sync (sheet scheduled).
  • Page 30 The SOS board is disconnected, or the +5 VDC was not detected on the SOS board. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 31 XEROX DOCUPRINT IPS MESSAGES GUIDE 06-356 EOS PWB connector fault. The +5 VDC was not detected at the EOS board. Action Select the Fault List icon on the printer control console touch screen. Then touch the [Clear] button to clear the codes.
  • Page 32 The tray 2 elevator did not arrive at the tray 2 down or the low paper sensor in time, or the elevator indexed on more than two consecutive feed. Action Press the Tray Unlock button and make sure that the tray is pushed XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 33 07-241-2 07-244-1 07-244-2 07-248-1 07-248-2 07-250-1 XEROX DOCUPRINT IPS MESSAGES GUIDE 07-224 Tray 2 open in print. Input tray 2 is open while the system is attempting to print. Action Close input tray 2 and press Continue. Tray 3 slow to feed position.
  • Page 34 Action Open the inverter door and clear area 14. Open the printer right front door and clear areas 2 and 4. Retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 35 Action Open the inverter door and clear area 14. Open the printer right front door and clear areas 2 and 4. Retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 08-104 L E jam at REGIST sensor Q861.
  • Page 36 Action Open the right front door of the printer, clear areas 9 and 10, close the printer door and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 37 Action Open the right front door of the printer, clear areas 3 and 4, close the printer door and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 08-152 L E jam at REGIST sensor Q861.
  • Page 38 Open the vertical transport door of tray 3 and clear areas 11 and 12. Open the horizontal transport door of tray 4 and clear areas 11, 12, and 13. Close the doors and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 39 Action Open the horizontal transport door of tray 3, clear area 13, close the doors and retry the operation. (Refer to the Xerox DocuPrint 96/4635/ 180 IPS Troubleshooting Guide for the procedure.) L E jam at tray 4 horz XPORT Q854.
  • Page 40 Action Open the horizontal transport door of tray 3, clear area 13, close the doors and retry the operation. (Refer to the Xerox DocuPrint 96/4635/ 180 IPS Troubleshooting Guide for the procedure.) L E jam at tray 4 horz XPORT Q854.
  • Page 41 There is a paper jam in the indicated area. Action Clear the jam from the area using the steps provided by the system and continue the job. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) L E jam at tray 3 takeaway rol Q857.
  • Page 42 Action Open the vertical door of tray 3, clear areas 11 and 12, close the door, and retry the operation. (Refer to the Xerox DocuPrint 96/4635/ 180 IPS Troubleshooting Guide for the procedure.) L E jam at tray 4 vert XPORT Q852.
  • Page 43 Open the vertical transport door of tray 3 and clear areas 11 and 12. Open the horizontal transport door of tray 4 and clear area 13. Close the doors and retry the operation. (Refer to the Xerox DocuPrint 96/ 4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 44 Open the vertical transport door of tray 3 and clear areas 11 and 12. Open the horizontal transport door of tray 4 and clear areas 11, 12, and 13. Close the doors and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 45 08-193-1 08-193-2 08-196-1 XEROX DOCUPRINT IPS MESSAGES GUIDE 08-191 Sheet fed from tray 1 too narrow. The registration transport sensor dynamic width measurement of a sheet of paper fed from tray 1 is less than the expected paper width. Action Open tray 1, check the paper size and replace the paper with the correct size.
  • Page 46 Action Open the vertical transport door of tray 3, clear areas 13 and 14, close the door, and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) T E jam at tray 4 horz XPORT Q854.
  • Page 47 Action Open the right door of the printer, clear areas 2 and 4, close the door, and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 08-210 Mod feed time exceeds limit tray 1.
  • Page 48 No action is required. 08-226 11” transfer assist blade failure. A change in the state of the transfer assist blade sensor was not detected. This error is logged by the system. Action No action is required. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 49 Action Replace the paper in input tray 1 with the correct paper stock, or change the input configuration for paper tray 1. (Refer to the Xerox DocuPrint 96/4635/180 IPS Guide to Configuring and Managing the System for input configuration procedures.) 08-902 Tray 2 stock does not match UI.
  • Page 50 3. Action Replace the paper in input tray 3 with the correct paper stock, or change the output configuration for paper tray 3. (Refer to the Xerox DocuPrint 96/4635/180 IPS Guide to Configuring and Managing the System for the procedure.) Tray 4 stock does not match UI.
  • Page 51 Action Open the doors of the printer, clear areas 4, 5, 6, and 7, close the doors, and retry the operation. (Refer to the Xerox DocuPrint 96/ 4635/180 IPS Troubleshooting Guide for the procedure.) 09-221 Ozone blower air flow failure.
  • Page 52 09-325 Charge 2 voltage out of range. The monitor voltage for the Charge 2 Shield is less than the control voltage. Action Press the [Reset] button located behind the printer control console front pull-down cover. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 53 XEROX DOCUPRINT IPS MESSAGES GUIDE 09-326 Transfer current out of range. The monitor voltage for the Trans Shield is less than the control voltage. Action Press the [Reset] button located behind the printer controller console front pullodwn cover. 09-327 Detack current out of range.
  • Page 54 Action Open the printer right front door, clear areas 4 and 5, close the door, and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 10-102 L E late to post fuser sensor Q1010.
  • Page 55 Action Open the printer right front door, clear areas 4 and 5, close the door, and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 10-105 T E late to decurler sensor Q1011.
  • Page 56 Action Open the top cover of the printer, clear area 8, close the cover, and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 10-111 T E late at decurler sensor Q1011.
  • Page 57 The Cam-In sensor was unblocked during printing. Action Open the front doors of the printer, clear areas 4, 5, 6, and 7, close the doors, and retry the operation. (Refer to the Xerox DocuPrint 96/ 4635/180 IPS Troubleshooting Guide for the procedure.) 10-213 Fuser roll failed to cam out.
  • Page 58 Open the top cover of the printer and clear area 8. Open the front door of the inverter and clear area 15. Retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 59 Action Open the top cover of the printer and clear area 8. Open the front door of the inverter and clear area 15. Retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 11-105 T E jam at inverter entrance Q1155.
  • Page 60 Action Open the top cover of stacker A and clear area 17. Open the front door of the inverter and clear area 16. Retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 11-114 T E jam at prestacker Q1158.
  • Page 61 An extra page was discarded to the sample tray. Action Open the front door of the inverter and clear area 15. Remove and discard the top sheet from the sample tray. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) Stray sheet at disksheet Q1106A.
  • Page 62 Open the top cover above stacker A and clear area 17. Open the cover above stacker B and clear area 17. Close the covers and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 63 Open the top cover above stacker A and clear area 17. Open the cover above stacker B and clear area 17. Close the covers and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) L E jam at stacker A bypass XPORT.
  • Page 64 Open the cover above stacker A and clear area 17. Open the cover above stacker B and clear area 17. Close the covers and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) L E jam at purge XPORT Q1164.
  • Page 65 Open the cover above stacker A and clear area 17. Lift the top cover of the transport and clear area 18. Remove and discard the last sheet delivered to bin A. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.)
  • Page 66 Open the cover above stacker B and clear area 17. Lift the top cover of the transport and clear area 18. Remove and discard the last sheet delivered to bin B. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) T E late to disk (LE) sensor Q1166A.
  • Page 67 15 and 16. Open stacker A and clear areas 17 and 18. Close all of the covers and doors and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) DOCUPRINT 96/4635/180 IPS MESSAGES...
  • Page 68 15 and 16. Open stacker B and clear areas 17 and 18. Close all of the covers and doors and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) Stacker A left front door open.
  • Page 69 Action Open the top cover above stacker A and clear area 18. Close the cover and retry the operation. (Refer to the Xerox DocuPrint 96/4635/ 180 IPS Troubleshooting Guide for the procedure.) Stacker B B guide failed to exit home.
  • Page 70 The back guide home sensor did not return to the original position. Action Open the top cover above stacker B and clear area 18. Close the cover and retry the operation. (Refer to the Xerox DocuPrint 96/4635/ 180 IPS Troubleshooting Guide for the procedure.) Stacker A front tamper failure.
  • Page 71 18. Open the front door of the inverter and clear area 16. Close the covers and door and retry the operation. (Refer to the Xerox DocuPrint 96/4635/180 IPS Troubleshooting Guide for the procedure.) 13-132 T E jam at descending XPORT.
  • Page 72 DOCUPRINT 96/4635/180 IPS MESSAGES 2-60 13-205 Third party finisher fault during print. An error occurred with the third party finisher attached to the system. Action Check the bypass transport for jams and retry the operation. XEROX DOCUPRINT IPS MESSAGES GUIDE...
  • Page 73 4890, and 92C IPS messages This chapter contains a list, in alphabetical order by code, of the messages that you may encounter while using your Xerox DocuPrint 4050, 4090, 4850, 4890, or 92C IPS. Note: Throughout the messages in this section, ‘%s’ denotes a file name that will be supplied by the system when the message displays.
  • Page 74 Input tray 3 is almost out of paper. Action Add paper to input tray 3. Close paper tray 3 and press the [Continue] button. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) C075 Tray 3 down due to unlock button being pressed.
  • Page 75 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES C081 Tray 4 has low paper. Input tray 4 is almost out of paper. Action Add paper to input tray 4. Close paper tray 4 and press the [Continue] button.
  • Page 76 Input tray 1 is almost out of paper. Action Add paper to input tray 1. Close paper tray 1 and press the [Continue] button. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) C110 Check paper supply in tray 2.
  • Page 77 There is a paper jam because the job was not completed and a purge was not performed. Action Clear the entire paper path. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Troubleshooting Guide for the procedure.) E041 High Capacity Feeder top cover open.
  • Page 78 There is a paper jam because the job was not completed and a purge was not performed. Action Clear the entire paper path. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Troubleshooting Guide for the procedure.) E095 A jammed sheet was successfully purged.
  • Page 79 Clear paper path behind top cover. Clear entire paper path. There is a paper jam because the job was not completed and a purge was not performed. Action Clear the entire paper path. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Troubleshooting Guide for the procedure.)
  • Page 80 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES E117 Late arrival at output tray switch. The paper did not arrive at the output tray switch in time. A jam has occurred. Action Clear the jam from areas 4 and 5 and press the [Continue] button. If the error persists, contact your service representative.
  • Page 81 E131 Low toner in the system. The black dry ink supply is low. Action Add black dry ink and retry the operation. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) E134 Low toner detected by toner sensor.
  • Page 82 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-10 E226 Bottom transport leading edge jam. The paper fed from the HCF did not arrive at the bottom transport switch in time, causing a jam. Action Clear the jam from area 2a and press the [Continue] button. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Troubleshooting Guide for the procedure.)
  • Page 83 The access door to the dry ink waste container is open. Action Close the access door to the dry ink waste container at the back of the printer, and retry the operation. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) E279 Color developer housing is not present.
  • Page 84 Low black toner detected by toner sensor. The black dry ink supply is low. Action Add black dry ink and retry the operation. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) E316 Low color toner detected by toner sensor.
  • Page 85 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES F007 PHR lost machine clock. There is a CPM or PHR board failure or a machine clock signal problem between the CPM and PHR. Action Obtain and discard any purged output and press the [Continue] button.
  • Page 86 You specified a destination for a transparency other than the sample tray. Action Change the output configuration to specify the sample tray as the destination, or do not use a transparency. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Configuring and Managing the System.) F059 Coronode AC voltage out of range.
  • Page 87 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES F064 Toner roll bias voltage out of range. There is a printer process control error. Action Press the [Continue] button. If the error persists, contact your service representative.
  • Page 88 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-16 F089 Purged prints in Sample tray and Sample tray was the selected output. The sample tray was specified for the job but contains purged sheets that might be mixed in with your completed job.
  • Page 89 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES F137 Excess belt holes detected. The machine has detected too many holes on the photoreceptor belt. Action If trained to do so, replace the photoreceptor belt. Press the [Continue] button.
  • Page 90 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-18 F158 Stacker jam, late departure from stacker entry sensor or Dynamic Stray Check fault. The paper did not leave the stacker entry in time, causing a jam. Action Follow the instructions that display to locate and clear the jam or clear the entire paper path.
  • Page 91 The paper did not leave the stitcher in time, causing a jam. Action Clear the stitcher paper path, areas A and B. Discard any output in the top tray and press the [Continue] button. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Troubleshooting Guide for the procedure.) F173 Stitcher cover open.
  • Page 92 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-20 F175 Stacker jam, late arrival at sensor. The paper did not arrive at the stacker in time, causing a jam. Action Clear the stacker tray. Open and close the stacker covers. Discard any purged output and press the [Continue] button.
  • Page 93 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES F229 Finishing device full. The output bin of your third-party finishing device is full. Action Remove the jobs contained in the device output bin and press the [Continue] button.
  • Page 94 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-22 F239 Bypass Transport to Finishing device docking fault. Indicates a jam. Action Press the [Continue] button. If the error persists, contact your service representative. F240 Set separator sensor or solenoid failure (F4050)/ DFA delivery sequence jam (F4850).
  • Page 95 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES F271 Chopped color DC bias voltage failure. Indicates that the chopped color DC bias voltage is out of range. Action Press the [Continue] button. If the error persists, contact your service representative.
  • Page 96 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-24 H014 Shared line failure. The CPM cannot communicate with any of the system boards and the PHR cannot communicate with the MIR. In general, this indicates that there is a short in the shared line network.
  • Page 97 Action Replace the dry ink waste container, making sure the new waste container is installed correctly, and press the [Continue] button. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) H129 Patches for toner control are out of range.
  • Page 98 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-26 H132 No process control convergence after power up. The charge current is no longer within the system tolerance level. Action Press the [Continue] button. If the error persists, contact your service representative.
  • Page 99 Action Verify that the color developer housing unit is installed and seated correctly and retry the operation. (Refer to the Xerox DocuPrint 4850/ 4890 or 92C IPS Guide to Performing Routine Maintenance for the procedure.) H313 Extended run without TAC control (black toner patch).
  • Page 100 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-28 H333 Failure of control patch generator. A patch generator error occurred. Action Press the [Continue] button. If the error persists, contact your service representative. H335 Failure of ESV1. The ESV1 has failed.
  • Page 101 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES H344 Convergence timeout (charge, BE mode) possible photoreceptor problem. A charge convergence error occurred. The charge is at the maximum limit allowed. Action Press the [Continue] button. If the error persists, contact your service representative.
  • Page 102 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-30 H353 Electrostatic set-points out of range, possible massive cleaning problem. The electrostatic set points are out of the acceptable range (the black bias target voltage is greater than 1000VDC). Action Press the [Continue] button.
  • Page 103 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES J026 HCFR self test output failure. The HCFR board failed, an off-board problem occurred in an output device or signal line, or a loss of +24 voltage occurred.
  • Page 104 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-32 J147 MIR self test output failure. The MIR board failed, an off-board problem occurred in a PHR output device or signal line, or a loss of +24 voltage occurred. Action No action is required.
  • Page 105 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES J176 Stacker offset fault. The stacker did not offset the output as specified for the job. The stacker mechanism may be defective. Action No action is required. If the error persists, contact your service representative.
  • Page 106 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-34 J217 4850/4890/92C IPS only: Interpolation overflow detected. An error occurred while converting 300 dot per inch (dpi) data to 600 dpi. Action No action is required. If the error persists, contact your service representative.
  • Page 107 Action Specify tray 1 for the output and press the [Continue] button. (Refer to the Xerox DocuPrint 4850/4890 or 92C IPS Guide to Configuring and Managing the System for the procedure.) L034 Fuser fallen below preset temperature.
  • Page 108 Change the input configuration to specify the correct input tray for this portion of the print job, or respecify the paper width within the print job and resend the job. (Refer to the Xerox DocuPrint 4850/ 4890 or 92C IPS Guide to Configuring and Managing the System for the procedure.)
  • Page 109 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES L180 Stacker elevator tray full or not empty prior to size adjust or stitch capacity reached. Either the stacker tray is full, a previous job was not removed prior to sending a new job, or the maximum number of stapled documents has been reached.
  • Page 110 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-38 P022 ADIO terminated communication/other. The ADIO board terminated due to a communications failure with the core board or an ADIO board communication error. Diagnostic LEDs on the ADIO distinguish the type of failure that occurred.
  • Page 111 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES P194 Input power to polygon driver board out of range. The polygon driver board + 15V, -15V, or the -5.2 V voltage is not within the acceptable range.
  • Page 112 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-40 P205 GWR detected SDLC communication failure. An error occurred in the printer SDLC link. Action No action is required. If the error persists, contact your service representative. P206 Lost communication with PSP.
  • Page 113 XEROX DOCUPRINT IPS MESSAGES GUIDE DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES P212 ROS retry fault. The printer has attempted to purge the maximum number of consecutive sheets. Action No action is required. If the error persists, contact your service representative.
  • Page 114 DOCUPRINT 4050, 4090, 4850, 4890, AND 92C IPS MESSAGES 3-42 P291 ROS modulator fault. An error occurred with the raster output scanner (ROS) modulator. Action Press the [Continue] button. If the error persists, contact your service representative. P292 ESS/IOT interface fault.
  • Page 115 IPS Messages Guide ../IPS NPS LPS graphics/Dpc0010a.cgm iii ../IPS NPS LPS graphics/dpc0474a.cgm 1-1 ../IPS NPS LPS graphics/dpc0334a.eps 2-2 ../IPS NPS LPS graphics/Npsug29a.tif @ 300 dpi 2-3 ../IPS NPS LPS graphics/Npsug29b.tif @ 300 dpi 2-3 ../IPS NPS LPS graphics/Npsug29c.tif @ 300 dpi 2-3 DOUBLE-CLICK ON THIS TEXT FROM ANY MASTER PAGE AND EDIT THE DEFINITION...

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