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Error Message
Jam Document
Transport Sensor 1
Error Messages
Possible Cause
1. There is a sheet of
paper blocking the
first Document
Transport Sensor
(second sensor from
the left).
2. The Document
Transport Sensor 1
and/or its Reflector
may be dirty.
3. The Side Guide may
be adjusted too tight
for the paper, cover
stock, or tab stock.
Figure 3-4: Punch-Generated Error Messages
Resolution
1. Lift up the Document
Transport Track Ball
assembly and remove the
paper.
2. Clean the Document
Transport Sensor 1 and
reflector, using Isopropyl
alcohol and a clean, lint-
free cloth. If the problem
persists, call your GBC or
Xerox Service
Representative.
3. Ensure that the Side Guide
is not too tight. Perform
the adjustment in Chapter
2 (Setting the Side Guide).
If the problem persists, call
your GBC or Xerox
Service Representative.
4. Press
button to clear error
message. Follow printer
jam clearance procedure
and resume the job.
3
3-9
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