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Error Message
Jam Entrance Sensor
3-8
Possible Cause
1. There is a sheet of
paper blocking the
Entrance Sensor
(first sensor from
the left side of the
machine).
2. The Entrance Sensor
and/or its Reflector
may be dirty.
3. The Side Guide may
be adjusted too tight
for the paper, cover
stock, or tab stock.
Figure 3-4: Punch-Generated Error Messages
Resolution
1. Lift up the Input Track
Ball assembly and remove
the paper.
2. Clean the Entrance Sensor
and reflector, using
Isopropyl alcohol and a
clean, lint-free cloth. If the
problem persists, call your
GBC or Xerox Service
Representative.
3. Ensure that the Side Guide
is not too tight. Perform
the adjustment in Chapter
2 (Setting the Side Guide).
If the problem persists, call
your GBC or Xerox
Service Representative.
4. Press
button to clear error
message. Follow printer
jam clearance procedure
and resume the job.
Troubleshooting
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