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VERITAS 2U12 Hardware Service Procedure

Replacing an i/o module storage shelf

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Veritas Appliance
Hardware Service Procedure
Replacing an I/O module: Veritas 2U12 Storage Shelf
Document Number: 158
Version: 4.1 (05/04/2020)
Purpose
This document describes the process for replacing an I/O module in a Veritas 2U12 Storage Shelf.
Affected appliance models
5240 Appliance
5250 Appliance
Electrical Safety
The static discharged by human bodies can damage static-sensitive components on the boards.
When installing and maintaining the equipment, observe appropriate electrostatic safety precautions
to prevent personnel injuries or device damage.
When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge
(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist
strap, and ESD-preventive clothes to avoid personnel injury or device damage.
To prevent damage to the device, pay attention to the following during operations:
Do not touch devices with bare hands because ESD from the human body may damage the
electrostatically sensitive elements on a board.
When dealing with the server or any of the internal components, wear an ESD-preventive wrist
strap, ESD-preventive gloves, and ESD-preventive suit.
About the Veritas 2U12 Storage Shelf I/O modules
The rear panel of the Veritas 2U12 Storage Shelf contains two I/O modules. These modules are
located between the Power Cooling Modules (PCM). The two I/O modules slide into the rear of the
shelf, with I/O module 0 above I/O module 1. The storage shelf can run with only one functioning I/O
module. If both I/O modules are faulty the storage shelf must be turned off.
The following figure shows the locations of the I/O modules and the locations of the status LEDs.
1

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Summary of Contents for VERITAS 2U12

  • Page 1 Hardware Service Procedure Replacing an I/O module: Veritas 2U12 Storage Shelf Document Number: 158 Version: 4.1 (05/04/2020) Purpose This document describes the process for replacing an I/O module in a Veritas 2U12 Storage Shelf. Affected appliance models • 5240 Appliance •...
  • Page 2 HSP 158: Replacing an I/O module in a Veritas 2U12 Storage Shelf I/O Module 0 I/O Module 1 When an I/O module fails, its amber Fault LED illuminates. Note that the I/O module's blue ID LED may also be illuminated.
  • Page 3 HSP 158: Replacing an I/O module in a Veritas 2U12 Storage Shelf The 2U12 storage shelf serial number - Verify the storage shelf serial number. The storage shelf serial number is located on a white tab on the left side of the rear panel, between the left power supply and the chassis case.
  • Page 4 HSP 158: Replacing an I/O module in a Veritas 2U12 Storage Shelf Note: The serial ports are not used. There should not be any cables attached to the serial port. Remove the SAS3 cable or cables from the faulty I/O module. Do not disconnect the other ends of the cables from another storage shelf or from the appliance.
  • Page 5 HSP 158: Replacing an I/O module in a Veritas 2U12 Storage Shelf Gently pull on the latch to remove the I/O module from its housing. Place the module in an ESD-preventive bag. Installing the replacement I/O module Use the following procedure to install the replacement I/O module.
  • Page 6 HSP 158: Replacing an I/O module in a Veritas 2U12 Storage Shelf Closing the latch helps guide the I/O module into place. After you fully push the I/O module into the chassis, the latch snaps into place. The latch snaps into place Verify that the module is inserted all the way into the housing.
  • Page 7 HSP 158: Replacing an I/O module in a Veritas 2U12 Storage Shelf Note: The I/O modules are installed as mirror images of each other. As a result, the latch of the I/O module 0 is located at the bottom of the I/O module. The latch of the I/O module 1 is located...