ADDER AdderLink IP User Manual

ADDER AdderLink IP User Manual

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AdderLink IP

User Guide

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Summary of Contents for ADDER AdderLink IP

  • Page 1: User Guide

    AdderLink IP User Guide REM VNC LNK PWR ...
  • Page 2: Table Of Contents

    Access mode - shared/private ...27 Power control ...27 Controls...28 Connecting via dial up (modem or ISDN) link ...30 Downloading VNC viewer from the AdderLink IP ...30 If you need to enter a port number...30 Viewer encryption settings ...31 Supported web browsers...31...
  • Page 3 Further information Getting assistance...32 Troubleshooting ...32 Appendix 1 - Local configuration menus ...33 Unit configuration ...34 Network configuration...35 Modem configuration ...36 Reset configuration ...37 Clear IP access control...38 Appendix 2 - VNC viewer connection options ...39 Colour/Encoding ...39 Inputs...40 Misc...40 Identities...41 Defaults ...41 Appendix 3 - VNC viewer window options ...42...
  • Page 4: Kvm Switch

    One host or many On its own, the AdderLink IP provides remote access to one host computer system. However, when linked to a suitable KVM switch, the remote user(s) can easily control a multitude of systems.
  • Page 5: Adderview Ip Features - Front And Rear

    (1U) rack space and provides most of its connectors at the rear face. The smart front face features the IP network port and the operation indicators. Created through partnership The AdderLink IP is the result of a creative partnership between two companies that are leaders in their respective markets:...
  • Page 6: What's In The Box

    What’s in the box AdderLink IP 1 0 0 CD-ROM Power supply and country- specific power lead Four Self-adhesive rubber feet KVM cable set What you may additionally need Single unit rack brackets Includes four screws Part number: RMK-ALIP CCUSB converter...
  • Page 7: Installation

    2 .5 IN D Single unit rack brackets These two brackets (plus four screws), extend the size of the AdderLink IP so that it fills the full width of a 1U rack slot. IT C Double unit rack brackets This kit comprises four brackets (plus twelve...
  • Page 8: Connections

    KVM switches. To connect a host computer or KVM switch 1 Ensure that power is disconnected from the AdderLink IP and the computer or KVM switch to be connected. (Note: If it is not possible to switch off devices prior to connection, then a ‘Hot plug’...
  • Page 9: Local Keyboard, Video Monitor And Mouse

    From video monitor IP network port The AdderLink IP provides an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network speed. The AdderLink IP is designed to reside quite easily at any part of your network: •...
  • Page 10: Modem/Isdn Port

    Modem/ISDN port The AdderLink IP provides a serial port specifically for you to connect either a modem or ISDN terminal adapter. This can be used as a primary, secondary or backup access port for remote systems, as best suits your overall configuration.
  • Page 11: Power Control Port

    Power control port The AdderLink IP provides a serial port for connection to one or more optional power control units. This allows you to control the mains power being supplied to the connected host(s) so that an authorised remote user can, if necessary, perform a complete cold reboot on a failed host system.
  • Page 12: Configuration

    Part 1 – Local configuration When you switch on the AdderLink IP unit for the first time it will take you (using the locally connected keyboard and video monitor) through a set up sequence consisting of four main screens: AdderLink IP Unit Config >...
  • Page 13 When the bar is full, the final encryption keys existing setup within the Networking network. See for your AdderLink IP will be created – this process takes roughly 30 to 40 issues for more details. seconds.
  • Page 14: Encryption Settings

    • Let server choose - This setting will follow the configuration of the Unit, Network and Modem AdderLink IP. If the AdderLink IP has ‘Always on’ or ‘Prefer on’ set, then the configuration screens. Within link will be encrypted. If the ‘Prefer off’ setting is selected at the AdderLink here you can also reset the IP, then the link will not be encrypted.
  • Page 15: Hot Plugging And Mouse Restoration

    It is strongly recommended that you switch off a host computer before attempting to connect it to the AdderLink IP. However, if this is not possible then you need to ‘hot plug’ the computer while it is still running. There...
  • Page 16: Resetting The Configuration

    To invoke a configuration reset by switch 1 Remove power from the AdderLink IP unit. 2 At the rear of the AdderLink IP, adjacent to the power input socket, click mini switch 1 to its ON (down) position. 3 Re-apply power to the AdderLink IP. On the locally connected monitor you...
  • Page 17: Part 2 - Remote Configuration

    • A standard browser that supports Java – As soon as a web browser makes contact, the AdderLink IP downloads a Java application to it. This allows a viewer window to be opened and operation to commence just as it would with the VNC viewer application.
  • Page 18: Networking Issues

    When a web server is also on the local network Port 80 is the standard port used by web (HTTP) servers. If the AdderLink IP is situated within a local network that also includes a web server or any other device...
  • Page 19 Addressing When the AdderLink IP is situated within the local network, you will need to give it an appropriate local IP address and IP network mask. This is achieved most easily using the DHCP server option which will apply these details automatically.
  • Page 20: Placing Adderlink Ip Alongside The Firewall

    • Use non-standard port numbers. • Restrict the range of IP addresses that are allowed to access the AdderLink IP to only those that you will need to use. To restrict IP • Do NOT Force VNC protocol 3.3.
  • Page 21: Power Switching Configuration

    You can control up to four power ports using a single sequence. You merely use the same command structure, as shown above, repeated on the same line for each port. A 1 second delay is automatically inserted by the AdderLink IP between each port control code.
  • Page 22: Performing A Flash Upgrade

    AdderLink IP firmware revision that is later than the one currently installed. 3 Power down the AdderLink IP unit. At the rear of the unit, adjacent to the power input socket, click mini switch 1 to its ON (down) position.
  • Page 23: Operation

    The keyboard, video monitor and mouse connected directly to the AdderLink IP offer password protected access to the host computer(s). To make a local connection: 1 Using the keyboard connected directly to the AdderLink IP, press any key to exit the screensaver and display the logon prompt. AdderLink IP Logon...
  • Page 24: Remote Connections

    Remote connections From a remote system, you connect to the AdderLink IP using a viewer and a link. There are two types of viewer and two types of link, which can be used in any combination.
  • Page 25: Remote Connection By Vnc Viewer

    Remote connection by Web browser You can use a standard Web browser the AdderLink IP and its host computer(s). As soon as you make contact with the AdderLink IP it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection.
  • Page 26: Using The Viewer Window

    Using the viewer window The viewer window gives you the ability to view and control the AdderLink IP and its host computer(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it.
  • Page 27: Mouse Pointers

    2 Click the required computer name to view and control it. Configure This option is displayed only when you are logged on as the ‘admin’ user. When selected it provides access to a wide range of AdderLink IP settings. Appendix 5 - Remote configuration menus for more details.
  • Page 28: Re-Synchronise Mouse

    Auto calibrate When you visit a host computer for the very first time, your viewer needs to determine the optimum video and mouse settings for that particular computer. The button will remind you to click by flashing red when it encounters a new computer screen.
  • Page 29: Controls

    Keyboard control This option displays a keyboard control dialog and is useful for sending keyboard combinations (to the host) that are needed regularly or that are trapped by the AdderLink IP. Enter the code here When entering codes: + means press and hold down the named key, –...
  • Page 30 At this point, increment the Threshold value by 2 or 3 points to effect of reducing achieve an optimum setting. unnecessary video signals between the AdderLink IP and the remote system, thus improving performance. Display activity Indicates the level...
  • Page 31: Connecting Via Dial Up (Modem Or Isdn) Link

    2 Enter the network address where the AdderLink IP is situated (in the form: http://192.168.0.3) and make the link. 3 In the opening AdderLink IP screen, click the link that offers to download the secure VNC viewer ‘from the unit’.
  • Page 32: Viewer Encryption Settings

    AdderLink IP encryption setting. • Let server choose - This setting will follow the configuration of the AdderLink IP. If the AdderLink IP has a preference to encrypt the link, then it will be so, otherwise the link will not be encrypted.
  • Page 33: Further Information

    Check that the users network address has not been excluded in the IP access control section. • If the AdderLink IP is situated behind a firewall, check that the relevant ports are being allowed through the firewall and are being correctly routed.
  • Page 34: Appendix 1 - Local Configuration Menus

    • On the locally connected keyboard, simultaneously press Note: If the standard hotkeys (CTRL + ALT) have been changed, then you need to use those keys together with C to access the menus. AdderLink IP Control Logoff Restore Mouse Functions...
  • Page 35: Unit Configuration

    24 hour clock notation. The internal real time clock will continue to run for roughly one week without power to the AdderLink IP, after that it will be lost and require resetting. Use the up and down arrow keys to move between each of the sections within the time and date entries.
  • Page 36: Network Configuration

    Media Access Control address – this is the unique and unchangeable code that was hard coded within your AdderLink IP unit when it was built. It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of...
  • Page 37: Modem Configuration

    Save Server IP / Client IP When a user dials into the AdderLink IP via a modem or ISDN adapter, the AdderLink IP sets up a temporary two-device network using PPP (Point to Point Protocol). For this purpose, both devices must have ‘dummy’ IP addresses so that they can communicate correctly.
  • Page 38: Reset Configuration

    WARNING: This process will remove all settings and return the unit to use its original state. A complete reconfiguration will be required before it can be used. To reset the AdderLink IP configuration 1 With the RESET option highlighted, press 2 The first screen of the initial configuration process will be displayed.
  • Page 39: Clear Ip Access Control

    The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the AdderLink IP. If set incorrectly, it is possible to exclude all network users and so this option provides an emergency recovery point.
  • Page 40: Appendix 2 - Vnc Viewer Connection Options

    • Hextile – This method offers better performance than the ZRLE when used over a high speed network because there is no need for the AdderLink IP to spend time highly compressing the data. • Raw – This is a primitive, uncompressed method that is mainly used for technical support issues.
  • Page 41: Inputs

    When ticked, this feature reduces the mouse movement information that is sent to the AdderLink IP and host system. This is useful for slow connections and you will notice that the remote cursor will catch up with the local cursor roughly once every second.
  • Page 42: Identities

    If an existing AdderLink IP is fully reconfigured then it will need to issued with a new identity. In this case the previous identity, listed in this tab, should be removed so that a new identity can be created on the next connection.
  • Page 43: Appendix 3 - Vnc Viewer Window Options

    Press F8 to re- display this menu. Send F8 Passes the F8 function key code to the AdderLink IP and host system. This is necessary because F8 is trapped by the VNC viewer for use as the trigger for this options menu.
  • Page 44: Appendix 4 - Browser Viewer Options

    AdderLink IP to spend time highly compressing the data. • Raw – This is a primitive, uncompressed method that is mainly used for technical support issues. You are recommended not to use this method.
  • Page 45: Appendix 5 - Remote Configuration Menus

    Appendix 5 - Remote configuration menus This section covers the configuration menus that are available to remote admin users using either the VNC viewer or the browser methods of access. To access the remote configuration menus • Click the Configure button in the top right corner of the window when logged on as the admin user.
  • Page 46: User Accounts

    (requires external modem/ISDN equipment to be connected to the AdderLink). Remote When ticked, the selected user can gain access via an IP network link, such as a local intranet or the wider Internet (depending on how the AdderLink IP is connected). Power When ticked, the selected user will be permitted to control the power input to host systems (requires optional power control switch unit(s) to be fitted).
  • Page 47: Unit Configuration

    Admin password Enter the password that will be used to gain administrator access to the AdderLink IP. There can only be one admin user and only that user is given access to the configuration menus. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user.
  • Page 48: Advanced Unit Configuration

    Advanced unit configuration Click this button to display several advanced options that do not normally require alteration. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Unit configuration’...
  • Page 49: Network Configuration

    Media Access Control address – this is the unique and unchangeable code that was hard coded within your AdderLink IP unit when it was built. It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of...
  • Page 50: Setting Ip Access Control

    Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important. Once a range of addresses is denied access, it is not possible to make exceptions for particular addresses within that range.
  • Page 51: Serial Port Configuration

    Modem port PPP server IP address / PPP client IP address When a user dials into the AdderLink IP via a modem or ISDN adapter, the AdderLink IP sets up a temporary two-device network using PPP (Point to Point Protocol). For this purpose, both devices must have ‘dummy’ IP addresses so that they can communicate correctly.
  • Page 52: Host Configuration

    This page provides the opportunity to configure various details for each of the host systems that may be connected to the AdderLink IP via one or more KVM switch units. There are 32 entries, each of which can be configured with a name, the permitted users, the hot key combinations required to switch to it and, if required, appropriate power control commands.
  • Page 53: Logging And Status

    Logging and status This screen provides various details about the user activity on the AdderLink IP. Date and User Access method time the name or remote IP event address occurred Click to clear Click to all log entries refresh the list...
  • Page 54: Appendix 6 - Addresses, Masks And Ports

    The important parts of the whole number depend on where you are. If you were based in the same local area as Adder Technology, there would be no point in dialling out of the UK, or even out of the area. The only part of the whole number that you are interested in is the final part: 780044.
  • Page 55: Net Masks - The Binary Explanation

    Net masks - the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the AND function’.
  • Page 56: Calculating The Mask For Ip Access Control

    Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses. In order to use this function correctly, you need to calculate the mask so that it accurately encompasses the required address(es).
  • Page 57: Ports

    In such cases, it may be advantageous to change one or both AdderLink IP ports to use the same number. The other alternative is to place the AdderLink IP unit outside the firewall and take full advantage of its secure operation features –...
  • Page 58: Appendix 7 - Cable And Connector Specifications

    Appendix 7 – Cable and connector specifications RS232 serial mouse to PS/2 converter cable 6pin mini-DIN female -12V Female AdderLink IP to power switch cable 9pin D-type 9pin D-type female female Power switch to power switch daisy chain cable TXD (-12V)
  • Page 59: Appendix 8 - Hotkey Sequence Codes

    Appendix 8 – Hotkey sequence codes These codes are used when defining hotkey switching sequences for host computers and allow you to include almost any of the special keys on the keyboard. Main control keys Backspace | Tab | Return | Enter | Shift | LShift | RShift | LCtrl RCtrl | LAlt | AltGr | RAlt | LWin | RWin | Menu | Escape | Esc Math operand keys Add | Subtract | Multiply...
  • Page 60: Other Products In The Adder Range

    • If you use a power extension cord with the AdderLink IP, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
  • Page 61: Radio Frequency Energy

    Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the AdderLink units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
  • Page 62 © 2004 Adder Technology Limited All trademarks are acknowledged. Release 1.0 May 2004 Part No. ADD0053 Adder Technology Limited, Technology House, Trafalgar Way, Cambridge, CB3 8SQ, United Kingdom Tel: +44 (0)1954 780044 Fax: +44 (0)1954 780081 Documentation by: www.ctxd.com Adder Corporation,...
  • Page 63 Index Access control Cable specifications 53,57,58 Calibrate configuration 49 mask calculation 55 mouse 27 Access mode screen 27 shared & private 27 Calibrate all Account video settings 29 creation for users 45 Clear IP access control local setting 35 Address explanation 53 Client IP Addressing...
  • Page 64 Mouse restoration 13,14 Rack mounting 6 Mouse calibration 27 Raw 39,43 Mouse control 28 RealVNC 4 Remote configuration 16 Remote connection 23 Networking issues 17 Reset Network configuration 35,48 to factory defaults 15 Network port Reset configuration 37 connecting 8 Restore Defaults Net mask 21,35 local setting 36...

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