Before Calling For Assistance; If You Need Service; If You Have A Problem - Whirlpool EB19AKXL Use And Care Manual

No-frost refrigerator-freezer
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If you need service or
assistance,
we su
7
gest you
follow these fours eps:
1. Before calling
for assistance..
.
Performance
problems
often
result from little things
you can find and frx yourself
without
tools of any krnd
If your refrigerator
will not operate:
l
Is the electric
cord
plugged
In3
l
Is o fuse blown
or o crrcurt
breaker
trapped?
l
Is the Temperature
Control
turned
ON?
If your ice maker
will not operate:
l
Has the freezer
hod enough
time to get cold?
With
a new refrigerator,
this might
take
overnight
l
Is the srgnal
arm ON
In the down
posItion
l
Is the water
valve
turned
on7 Is water
ge+trng
tc: :he
Ice maker7
I? there
Is a rattling
or jlngllng
noise,
or other
unfamlllar
sounds:
l
Is something
on top or behind
the refrrgerator
mak
ing noise wher
the refrigerator
IS
running?
l
New
features
.3n your pew
refrrgerator
make
new
sounds
You maY be hearrng
arr flowing
from 'he
fans, timer
clr~rks for the defrosting
cvcle
defrost
water
drornlng
into the defrost
pan
If there Is water
in the defrost
pan:
l
In hot
muggy
weather
this IS normal
The pan cqr
even be half fl.,ll Make
sure the refrigerator
IS level
so the pan doesn
t overflow
If the lights aren't
working:
l
Check
fuses and
clrcult
breakers
Make
sure
is
plugged
In
If a bulb Is burned
out:
l
See rnstructrors
for changing
light bulbs
or poge
5
Use applronce
bulbs
only
If the motor seems to run too much:
l
Is the condenser
behrnd
the base
grille
free
ot
dust and
lrnt7
l
On hot days.
Jr If the
room
1s warm
the
motor
i3turally
runs i.nger
* If the door
has beer
opened
o IO? :or
II
o
large
amount
ot fooZ
has been
put In the motor
WII, rur
longer
to cool
down
the interior
Remember:
IJlotor
runnrng
time
depends
on drf
ferent
thongs
number
of door
operlrngs
amount
of
food
stored
temperature
of tne room
setting
of the
controls
4nd
Your neti
refrigerator
may
be
larger
than
{our
old one so t has more
space
tc be coolec
It
also
has a regular
freezer
instead
of a frozen
food
:ornpartment
Al, this means
better
refrigeratlor
and
may require
more runnrng
time than your old one
2. If you need assistance'-...
Call
Whlrlpool
COOL-LINE
' service
assis-
tance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . . . . (600) 253-1301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (500) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-l 121
and
talk
with
one
of our trained
Consultants
The
Consultant
can Instruct you in how to obtarn
satrsfac-
tory operatron
from
your
applrance
or, if service
IS
necessary,
recommend
0 quaIlfled
servrce
com-
pany
in your area
3. If you need service'
. . .
Whrrlpool
has a no-
tionwrde
network
of
franchised
TECH-CARE
b
Service
Compantes
TECH-CARE
service
1
technIcions
are trained
to
fulflli
the
product
warranty
and
provide
1
after-warranty
service,
anywhere
in the United
States
To
locate
~ 7EiC#CARE
,
FRANCHISED
SERVICE
TECH CARE service
In your area
call our COOL-LINE
servrce
assIstonce
:erepi;one
slumber
(see Step 21 or
look in your telephone
dIrector\
'Yellow
Pages
under
"., I
e-3
14,"
4. If you have a problem.
. . .
CO
-Jr CC0L
,lNE service
assIstonce
telephone
,jT8ber
(see Step 2: 'arId talk
WI'~
cr'e of our Consul-
'ants
3 If "0~ prefer
ihr,te 'c
rblr ';u\
'urner
il;e
?reslaer,:
.Vi-~~,pco'
Cxporotiorl
Adm,rlis+ratlve
Center
Xc':
JS 33 bx:-
9errzf
Harbor
",I 4X22
If you
must call
or write
please
provide
model
Tumber
serial
number,
dote
of purchase
and
o
complete
description
o f the problem
This informa-
tion
IS needed
In order
to better
respond
to your
request
for assistance
0
FSP
Benlon
Harbor
Mlchlgan
Aulomallc
Washers
Clothes
Dryers
Freezers
Relrlgeralor
Freezers
Ice
Makers
DIshwashers
Eu~ll-in
Ovens
and Surlace
Unlls
Ranges
MIcrowave
Ovens
Compactors
Room
Air
Condllloners
Dehumidtllers
Central
Healfng
and Air Condlllonlng
Syslems
Part No 944020
Rev A
Printed
in U.S.A.

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