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If you need service or
assistance, we suggest
you
follow these four steps:
1.
Before calling for assistance...
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the power supply cord plugged
into a live circuit
with the proper voltage?
[See page
4.)
l
Have you checked
your home’s main fuses or circutt
breaker
box?
l
Is the Temperature
Control turned ON?
If there is a rattling
or jingling
noise, or other un-
familiar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
arr flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan
If your ice maker
will not operate:
l
Has the freezer had enough time to get cold’
With a
new refrrgerator, this might take overnight.
l
Is the signal arm ON...rn the down positron?
l
Is the water valve turned on3 Is water getting to the
ice maker?
If there
is water
in the defrost
pan:
l
In hot, muggy
weather, this is normal
The pan can
even be half full. Make sure the refrigerator
is level so
the pan doesn’t overflow.
If the lights are not working:
l
Have you checked
your home’s main fuses or circuit
breaker
box?
l
IS
the power supply cord plugged
Into a live circuit
with the proper voltage?
[See page
4 )
If a bulb
is burned
out:
l
See instructrons for changing
light bulbs on pageT.
Use appliance
bulbs only
If the motor
seems
to run too much:
l
Is the condenser,
behind the base grille, free of dust
and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer.
l
If the door has been opened
a lot, or if a large
amount
of food has been put in, the motor
will
run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things: number
of door openings.
amount
of
food stored, temperature
of the room, sethng of the
controls
And, your new refrigerator
may be larger than your
old one so It has more space to be cooled
It also has
a regular freezer instead of a frozen food compati-
ment. All this means better refrigeration
and may re-
quire more running time than your old one
2. If you need assistance*...
Call Whirlpool
COOL-LINE”
service
assistance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
8 Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants
The Con-
sultant can Instruct you in how to obtain satisfactory
operation
from your appliance
or, if sewice is neces-
sary, recommend
a aualrfied
service
companv
In
your area
3. If
YOU need service*...
r 46^
franchised TECH-CARE ’
TLif
1
Servrce
Companies
01
TECH-CARE
servtce
1
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service,
anywhere
In the United
States. To locate
TECH-
CARE sewice tn your area, call our COOL-LINE servce
assistance
telephone
number [see Step 2) or look in
your telephone
directors
Yellow Paaes under:
Whirlpool
has a na-
tionwide
network
of
PPPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-
SERVICE
a REPAIR
OR
MAJOR-
REPAIRING
L PARTS
WHIRLPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
FRANCHISEDTECH-CARE
SERVICE
FRANCHISE0
TECH-CARE SERVICE
SERVICE
CO.WPA .C/t;.S
SERVICE
COMPANIES
<YZ SERVICE CO
XYZ SERVICE CO
123 MaDIe
999.9999
123 Maple.
999.9999
OR
WASHING
MACHINES,
DRYERS
6 IRONERS-
SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISED
TECH-CARE
SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123
Maple
999.9999
4. If you have a problem*...
Call our COOL-LINE sewice
assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to,
Mr Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US33, North
Benton Harbor, Ml 49022
‘If you must call or write, please
provide.
model
number, serial number, date of purchase, and a com-
plete descrrption
of the problem.
This information
is
needed
in order to better respond to your request for
assistance
FSP IS o registered
trademark
of Whirlpool
Corporation
for
quollty
potits
Look for this symbol
of quality
whenever
you need
o replacement
port
,
for your
WhIrlpool
appliance
FSP replacement
parts
will Ilt right
and
work
right.
because
they are
made
to the some
exacting
specifications
used
to bullc!
every
pew Whirlpool
appliance
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