If You Need Service Or Assistance - Whirlpool RF396PXV Use And Care Manual

Self-cleaning electric range
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If You Need Service Or Assistance.. .
We suggest you follow these
five steps:
1. Before calling
for assistance...
Performance problems often result from
little things you can find and fix without
tools of any kind.
If nothing
operates:
. Is the power supply cord plugged into
a live circuit with the proper voltage?
(See Installation Instructions.)
l
Have you checked your home's main
fuses or circuit breaker box?
If the oven will not operate:
l
Are the electronic controls set
correctly? See pages 6-15.
l
Have you programmed a later start
time?
If surface
units will not operate:
l
Have you checked your home's main
fuses or circuit breaker box?
l
Are surface units plugged in all the
way?
l
Do the control knobs turn?
If surface
unit knob(s)
will
not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning
cycle will
not operate:
. Does the clock show the right time
of day?
l
Is the Lock Lever all the way to
the right?
l
Have you set a later start time?
If cooking
results
aren't
what
you expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1% to
2 inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in
the recipe?
l
Are you following a tested recipe from
a reliable source?
l
Do the cooking utensils have smooth,
flat bottoms and fit the surface ele-
ments being used?
If the oven temperature
seems
too
low or too high:
l
Was your old oven accurate? Your old
oven may have shrfted gradually while
your new oven may be more exact.
l
If, after using the oven, you are not
satisfied wrth the temperature settings,
they can be adjusted by an authorized
TECH-CARE R service technician. (See
"If you need service" on page 26 .)
If there has been a power
interrup-
tion, the display
will flash 88:88.
Reset the clock,
(page 8).
If "call"
shows
on the display,
call for service.
(See "If you need
service"
on page 28.)
See the Cooking Guide for more
information on cooking problems and
how to solve them.
27

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