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Whirlpool ESTATE TES325E W Service Manual

Freestanding self-clean electric range
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Table of Contents
SERVICE MANUAL
for the
FREESTANDING
SELF-CLEAN
ELECTRIC RANGE
July, 1996
Printed in U.S.A.
LIT 4321893

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Table of Contents
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  Summary of Contents for Whirlpool ESTATE TES325E W

  • Page 1 SERVICE MANUAL for the FREESTANDING SELF-CLEAN ELECTRIC RANGE July, 1996 Printed in U.S.A. LIT 4321893...
  • Page 2 THIS MANUAL CONTAINS INFORMATION NECESSARY FOR INSTALLING AND SERVICING THE FOLLOWING FREESTANDING SELF-CLEAN ELECTRIC RANGES, MODELS: WHIRLPOOL RF350OXE W/N RF376PXE W/N RF350BXE W RF376PXE Q RF354BXE W RF385PXE W/N RF360BXE W/N RF385PXE Q/Z RF364BXE W/N RF386PXE W/N RF372BXE W/N RF386PXE Q/Z...
  • Page 3: Table Of Contents

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page iii Table of Contents Page Important Safety Information ....................... iv Installation Highlights ........................1-1 Range Dimensions ........................1-1 Cabinet Dimensions ........................1-2 Tools & Material You Will Need ....................1-3 Electrical Supply Requirements ....................1-4 Connecting The Range To An Electrical Supply ..............1-5...
  • Page 4: Important Safety Information

    Quincy, Massachusetts 02269 cause serious personal injury (burns, fire and electrical shock, etc.) if the suggested proce- dures are not observed. WHIRLPOOL ASSUMES NO RESPONSIBILITY FOR ANY REPAIRS MADE ON OUR PRODUCTS BY ANYONE OTHER THAN AUTHORIZED WHIRLPOOL SERVICE TECHNICIANS.
  • Page 5 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page v WARNING To reduce the risk of fire, electrical shock, injury to persons, or damage when using the range, follow these basic precautions: Read all instructions before using the 11.
  • Page 6 17. Turn pan handles inward, but not over 21. Do not touch hot surface elements or other surface elements. This will help re- areas near elements. Areas near surface duce the chance of burns, igniting of flam- elements become hot enough to cause mable materials, and spills due to bump- burns.
  • Page 7: Installation Highlights

    Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-1 INSTALLATION HIGHLIGHTS RANGE DIMENSIONS GENERAL MOBILE HOME INSTALLATION The installation of this range must conform with the Proper installation is your responsibility. A quali- fied technician must install this range. Make sure...
  • Page 8: Cabinet Dimensions

    CABINET DIMENSIONS Cabinet opening dimensions that are shown must retardant millboard covered with not less than #28 be used. Given dimensions are minimum clear- MSG sheet steel, 0.015 " stainless steel, 0.024 " ances. aluminum, or 0.020 " copper. Clearance Note: A clearance of 24 " minimum is A minimum clearance of 30 "...
  • Page 9: Tools & Material You Will Need

    Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-3 TOOLS & MATERIAL YOU WILL NEED TOOLS ILLUSTRATIONS Spirit level Standard (flat-bladed) screwdriver or " nut driver Robertson (S2) screwdriver Torx (T10 & T20) screwdrivers 10" hammer...
  • Page 10: Electrical Supply Requirements

    ELECTRICAL SUPPLY REQUIREMENTS the appliance end must be provided at the WARNING point the power supply cord enters the appli- ance. • The range should be connected directly to the Electrical Shock Hazard fused disconnect (or circuit breaker) through An electrical ground is required on this appli- flexible, armored, or nonmetallic sheathed, ance.
  • Page 11: Connecting The Range To An Electrical Supply

    Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-5 CONNECTING THE RANGE TO AN ELECTRICAL SUPPLY WARNING Electrical Shock Hazard Electrical ground is required on this range. Do Not connect to the electrical supply until the range is permanently grounded.
  • Page 12 POWER SUPPLY CORD METHOD This appliance can be connected directly to the fuse disconnect, to a circuit breaker box, or with a This appliance is manufactured with the neutral U.L.-listed, 40-ampere range power supply cord terminal connected to the cabinet. Use a 3-wire, with pigtail wires.
  • Page 13 Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-7 3-WIRE ELECTRICAL 4-WIRE ELECTRICAL CONNECTIONS CONNECTIONS Use this method only if the local codes permit Use this method for mobile homes. and whenever connecting a cabinet-grounding conductor to the 4-wire installation is required.
  • Page 14: Installing The Range

    INSTALLING THE RANGE PREPARATION INSTALLING THE ANTI-TIP BRACKET WARNING WARNING Injury Hazard Because of the weight and size of this range, two or more people are required to move it. Do not use the handle for lifting. Failure to do so can result in injury. Tip Over Hazard Put on safety glasses and gloves.
  • Page 15 Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-9 Contact a qualified floor covering installer for the Use a pencil and mark the hole locations for best procedure for drilling mounting holes through the anti-tip bracket, and then remove the the floor covering.
  • Page 16: Leveling The Range

    LEVELING THE RANGE For proper baking results, the range must be level. The height of the range must also be adjusted to IMPORTANT: When moving the range, slide it the height of the counter. To do this, use the onto a piece of cardboard (use a section of the following steps.
  • Page 17: Checking The Operation

    Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-11 CHECKING THE OPERATION THE COOKTOP ELEMENTS THE BAKE & BROIL ELEMENTS To check the operation of the cooktop elements on NOTE: Depending on the model, the oven bake the range, perform the following steps.
  • Page 18 Electronic Control Without Timer • The upper element will become hot, but not glow red. If your oven has an electronic control without a • The oven is preheated when the HEAT timer, perform the following procedure to operate indicator light goes off, you hear a 1-second the bake and broil elements.
  • Page 19 Cooking Products Service Manual 4321893 Original July 1996 © 1996 Whirlpool Corporation Page 1-13 • The upper element should become hot but Electronic Control With Timer not glow red. If your oven has an electronic control with a timer, • The oven is preheated when the time in the...
  • Page 20: Removing/Reinstalling The Oven Door

    REMOVING/REINSTALLING THE OVEN DOOR To remove the oven door: To reinstall the oven door: Open the door approximately half way and Grasp the sides of the door with your fingers install a nail or screw into the hinge hangers on the front of the door and your thumbs on on each side of the door.
  • Page 21: Theory Of Operation

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 2-1 THEORY OF OPERATION THE OVEN CONTROL When the range is plugged in, line voltage is former to the neutral side of the line, and turns applied to the electronic oven control. The the oven control on.
  • Page 22 THE BAKE FUNCTION Refer to the illustrations on the next page. As electrical current flows through the BAKE element, it heats up. The temperature in the When the unit is plugged in and line voltage is oven is regulated by the temperature sensor. applied to the electronic oven control, the If the temperature at the back of the oven following keyboard actions are used to set the...
  • Page 23 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 2-3 10:30 BAKE TEMPERATURE TIME OF DAY HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START BAKE CUSTOM AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL...
  • Page 24 THE BROIL FUNCTION Refer to the illustrations on the next page. When the preceding events occur, the BROIL relay energizes, and its contacts close. This When the unit is plugged in and line voltage is provides an electrical circuit through the BROIL applied to the electronic oven control, the element and the thermal fuse to the neutral following keyboard actions are used to set the...
  • Page 25 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 2-5 10:30 BROIL TEMPERATURE TIME OF DAY HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START CUSTOM BAKE AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL...
  • Page 26: Clean Function

    THE CLEAN FUNCTION Refer to the illustrations on the next page. Temperatures inside the oven will reach 875˚F to 900˚F during the CLEAN cycle. If the tem- When the unit is plugged in and line voltage is perature at the back of the oven reaches 363˚F, applied to the electronic oven control, the the thermal fuse will open, and the CLEAN following keyboard actions are used to set the...
  • Page 27 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 2-7 3 :30 CLEAN TIME HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START BAKE CUSTOM AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL 5 SEC...
  • Page 28 — NOTES —...
  • Page 29: Component Access

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-1 COMPONENT ACCESS COMPONENT LOCATIONS This section of the manual instructs you on how to clean electric range. The components and their service the individual components inside the self- locations are shown below.
  • Page 30: Removing The Open Coil Maintop

    REMOVING THE OPEN COIL MAINTOP Remove the screws from the element con- WARNING nector blocks and lay the blocks on the burner box. CONNECTOR Electrical Shock Hazard BLOCK Disconnect from electrical supply before servic- ing unit. SCREW Failure to do so could result in death or electrical shock.
  • Page 31 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-3 Slide the maintop to the left so that the hinge Remove the harness strain relief and the pin is free of the right hinge bracket, (see the...
  • Page 32: Removing The Ceran Glass Maintop

    REMOVING THE CERAN GLASS MAINTOP Turn off the electrical supply to the range. WARNING Open the oven door and remove the screws from under the front of the maintop, then close Electrical Shock Hazard the oven door. Disconnect from electrical supply before servic- Slide the maintop forward as far as possible ing unit.
  • Page 33 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-5 Remove the two screws from the bracket of Lift the elements off the old maintop and place the hot surface indicator light. them on the new maintop at the same loca- tions.
  • Page 34: Removing The Hot Surface Indicators

    REMOVING THE HOT SURFACE INDICATORS Pull the range away from the wall so that you WARNING can access the back. Turn off the electrical supply to the range. Electrical Shock Hazard Open the oven door and remove the screws Disconnect from electrical supply before servic- from under the front of the maintop, then close ing unit.
  • Page 35 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-7 REMOVING THE HOT SURFACE REMOVING THE HOT SURFACE INDICATOR (1) INDICATORS (4) Bend the bracket up just far enough to access Bend the bracket up just enough to access the the hot surface indicator, then press the two hot surface indicator lights.
  • Page 36: Removing A Surface Element & Limiter

    REMOVING A SURFACE ELEMENT & LIMITER Turn off the electrical supply to the range. WARNING Open the oven door and remove the screws from under the front of the maintop, then close Electrical Shock Hazard the oven door. Disconnect from electrical supply before servic- Slide the maintop forward and remove the ing unit.
  • Page 37 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-9 If you are replacing a surface element, dis- NOTE: If necessary, refer to the illustration on connect the wires from the terminals and page 3-5 for the wiring of the ceran glass maintop.
  • Page 38: Removing The Upper Console

    REMOVING THE UPPER CONSOLE Remove the knobs and the two mounting WARNING screws from each of the element controls, then remove the controls from the console panel and let them hang loose. Electrical Shock Hazard CONSOLE Disconnect from electrical supply before servic- PANEL ing unit.
  • Page 39 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-11 Refer to the inset and main illustration for the 11. Remove the heat shield from the upper con- following steps. sole. Remove the upper console screws from the 12.
  • Page 40: Removing The Electronic Oven Control Or Mechanical Oven Thermostat

    REMOVING THE ELECTRONIC OVEN CONTROL OR MECHANICAL OVEN THERMOSTAT REMOVING THE MECHANICAL WARNING OVEN THERMOSTAT Pull the range away from the wall so that you Electrical Shock Hazard can access the back. Disconnect from electrical supply before servic- Turn off the electrical supply to the range. ing unit.
  • Page 41: Removing A Surface Element Control & An Indicator Light

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-13 REMOVING A SURFACE ELEMENT CONTROL & AN INDICATOR LIGHT Remove the knob and the two screws from the WARNING defective surface element control. Note the orientation of the control and remove it from the console panel.
  • Page 42: Removing An Open Coil Element & Connector Block

    REMOVING AN OPEN COIL ELEMENT & CONNECTOR BLOCK If you are replacing a connector block, re- WARNING move the drip pan from the maintop for the defective connector block. Electrical Shock Hazard Remove the screw from the defective connec- Disconnect from electrical supply before servic- tor block and lay the blocks on the burner box.
  • Page 43: Removing The Oven Door Latch

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-15 REMOVING THE OVEN DOOR LATCH Remove the screws, rubber spacer, and two WARNING washers from the oven door latch. Electrical Shock Hazard ACTUATOR ROD Disconnect from electrical supply before servic- ing unit.
  • Page 44: The Latch Sensing Switch, Door Latch Solenoid, Mechanical Latch, & Actuator Rod

    THE LATCH SENSING SWITCH, DOOR LATCH SOLENOID, MECHANICAL LATCH, & ACTUATOR ROD Remove the screws from the back panel and WARNING remove the panel. Note the side of the actuator pin that the Electrical Shock Hazard switch arm is positioned, then disconnect the wires and remove the solenoid from the Disconnect from electrical supply before servic- bracket.
  • Page 45 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-17 REMOVING THE ACTUATOR ROD Remove the two mounting screws from the door latch solenoid & latch sensing switch Pull the range away from the wall so that you assembly, then remove the assembly and the can access the back.
  • Page 46: Removing An Oven Light Socket

    REMOVING AN OVEN LIGHT SOCKET Remove the racks from inside the oven. WARNING Put on a pair of safety glasses. Unscrew the lens and the light bulb from the Electrical Shock Hazard old oven light socket. Disconnect from electrical supply before servic- Pry the tabs on the oven light socket out of the ing unit.
  • Page 47: Removing An Oven Light Switch

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-19 REMOVING AN OVEN LIGHT SWITCH Connect the wires to the terminals of the new WARNING manual oven light. Position the switch with the rocker arm color in...
  • Page 48: Removing The Bake Element

    REMOVING THE BAKE ELEMENT Remove the oven racks. WARNING Remove the two screws from the bake ele- ment mounting plate and pull the element Electrical Shock Hazard forward just enough to access the terminals. Disconnect from electrical supply before servic- Unplug the two wires from the old bake ele- ing unit.
  • Page 49: Removing The Broil Element

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-21 REMOVING THE BROIL ELEMENT From behind the range, disconnect the wires WARNING from the broil element terminals. Electrical Shock Hazard BACK OF RANGE Disconnect from electrical supply before servic- ing unit.
  • Page 50: Removing The Oven Temperature Sensor & The Oven Thermal Fuse

    REMOVING THE OVEN TEMPERATURE SENSOR & THE OVEN THERMAL FUSE REMOVING THE OVEN WARNING THERMAL FUSE Pull the range away from the wall so that you Electrical Shock Hazard can access the back. Disconnect from electrical supply before servic- Turn off the electrical supply to the range. ing unit.
  • Page 51: Removing A Side Panel

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-23 REMOVING A SIDE PANEL NOTE: The right side panel is shown removed. WARNING The left side panel is removed in the same manner. Remove the five screws that secure the back Electrical Shock Hazard of the side panel to the range.
  • Page 52: Removing The Oven Door Gasket

    REMOVING THE OVEN DOOR GASKET 1. Turn off the electrical supply to the range. WARNING 2. Open the oven door, pull the clips on the old fiberglass gasket out of the holes in the front of Electrical Shock Hazard the oven (you may need pliers to do this). Disconnect from electrical supply before servic- 3.
  • Page 53: The Oven Door Handle, Top Trim, & Outer Door Glass

    REASSEMBLY NOTE: The Open the oven door, remove it (refer to page side trim on Whirlpool oven doors fits under 1-14 for the procedure), and position it on a the top edge of the outer door glass, and the...
  • Page 54: Removing A Hinge Assembly

    REMOVING A HINGE ASSEMBLY Remove the door handle, top trim, and outer WARNING door glass from the oven door (see page 3-25 for the procedure). Electrical Shock Hazard Position the oven door with the hinge assem- bly arms facing up. Disconnect from electrical supply before servic- ing unit.
  • Page 55 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-27 10. With the hinge arm in the “broil stop” position, 11. Using the bottom of your shoe, press down on install the new hinge assembly in the oven the hinge assembly arm that you just in- door liner.
  • Page 56: Removing An Inner Door Glass

    REMOVING AN INNER DOOR GLASS If you are replacing the window seal, (the WARNING rope-type seal around the metal frame), re- move and replace it at this time. NOTE: Join the rope ends at either top corner of the metal Electrical Shock Hazard frame.
  • Page 57: Removing The Storage Drawer Glides

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 3-29 REMOVING THE STORAGE DRAWER GLIDES Turn off the electrical supply to the range. WARNING Slide the storage drawer out of the range. To replace a drawer glide, remove the screw...
  • Page 58 — NOTES — 3-30...
  • Page 59: Component Description & Testing

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-1 COMPONENT DESCRIPTION & TESTING TROUBLESHOOTING Test Procedure DOOR LATCH ASSEMBLY WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock.
  • Page 60: Some Models

    WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock. MANUAL OVEN LIGHT SWITCH AUTOMATIC OVEN LIGHT (SOME MODELS) SWITCH NORMALLY OPEN (GOLD) CONTACTS DOOR OPEN = SWITCH OPEN NORMALLY CLOSED DOOR OPEN = SWITCH CLOSED...
  • Page 61: Oven Light

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-3 OVEN LIGHT Reconnect power to the range and touch the AC voltmeter leads to one of the light switch terminals and the neutral side of the line. If the meter reads zero, the wire from the terminal block of the switch is open.
  • Page 62: Thermal Fuse

    WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock. ELEMENT CONTROL THERMAL FUSE Current Rating = 25 amp @ 120 VAC & 20 amp @ 250 VAC. Trip Point = 184˚C (363˚F).
  • Page 63: Oven Temperature Sensor

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-5 OVEN TEMPERATURE SENSOR WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or OVEN TEMPERATURE electrical shock.
  • Page 64: Surface Elements

    Failure to do so could result in death or electrical shock. If the resistance reading is not within the range shown, the element is defective and should be replaced. Whirlpool Voltage Total Resistance Part No. Rating...
  • Page 65 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-7 6 " & 8 " COIL ELEMENTS Test Procedure To test a coil element, perform the following steps: WARNING Use an ohmmeter and set the range switch to R x 1.
  • Page 66: Hot Surface Indicators

    LIMITER HOT SURFACE INDICATORS Test Procedure WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock. To test a limiter, perform the following steps: Use an ohmmeter and set the range to R x 1.
  • Page 67: Bake Element

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-9 WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock. BAKE ELEMENT BROIL ELEMENT...
  • Page 68 WARNING Electrical Shock Hazard Certain procedures in this section require electrical tests or measurements while power is applied to the range. Exercise extreme caution at all times. If test points are not easily accessible, disconnect power, attach test equipment, and reapply power to test. PROBLEM POSSIBLE CAUSE SOLUTION...
  • Page 69: Wiring Diagrams

    Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-11 PROBLEM POSSIBLE CAUSE SOLUTION Line voltage should be minimum Cooktop element will not heat Low line voltage. 240-volts. Electrician should re- higher than low-medium. pair cause for low line voltage.
  • Page 70 4-12...
  • Page 71 Cooking Products Service Manual 4321893 Original July, 1996 © 1996 Whirlpool Corporation Page 4-13 4-13...
  • Page 72 4-Digit 3-Digit Likely Cause Corrective Action Display Display 1. Use the CANCEL/OFF keypad and verify the failure (if E0 E0 E0 E0 E0 F1 F1 F1 F1 F1 EEPROM communications. not displayed). 2. Disconnect the power for at least 30-seconds and re- E1 E1 E1 E1 E1 check.