Avaya AC Lync 6.4.0.7 Release Notes
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Avaya AC Lync 6.4.0.7 Release Notes

Avaya AC Lync 6.4.0.7 Release Notes

Communicator for microsoft lync
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Avaya Communicator for Microsoft Lync
Release 6.4.0.7
Product Version: AC Lync 6.4.0.7 build- 52
Configurator build – 6.4.0.7
Collaboration Services 6.6.9 build - 43
GA Release Notes
Issue 1.2
February 26, 2018
© 2018 Avaya Inc. All Rights Reserved.

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Summary of Contents for Avaya AC Lync 6.4.0.7

  • Page 1 Avaya Communicator for Microsoft Lync Release 6.4.0.7 Product Version: AC Lync 6.4.0.7 build- 52 Configurator build – 6.4.0.7 Collaboration Services 6.6.9 build - 43 GA Release Notes Issue 1.2 February 26, 2018 © 2018 Avaya Inc. All Rights Reserved.
  • Page 2 Product that permits time of printing, Avaya Inc. can assume no liability for any errors. one user to interface with the Product. Changes and corrections to the information in this document Shrinkwrap License (SR).

  • Page 3: Table Of Contents

    Document Overview ........................4 Getting Started ..........................4 Avaya Communicator for Microsoft Lync (AC Lync) Release 6.4.0.7 – What’s New ....4 Unsupported content for Avaya Communicator for Microsoft Lync Release 6.4.0.x ....4 AC Lync 6.4.0.x – Notes and Advisories ..................5 Avaya Communicator for Microsoft Lync Release 6.4.0.7 –...

  • Page 4: Document Overview

    Avaya Communicator for Microsoft Lync 6.4.0.7 Document Overview This release letter is intended to inform all the end users of Avaya Communicator for Microsoft Lync about resolved issues since Avaya Communicator for Microsoft Lync Release 6.4.0.6 and the known issues not yet resolved in Avaya Communicator for Microsoft Lync Release 6.4.0.7 including caveats and known issues.

  • Page 5: Ac Lync 6.4.0.X - Notes And Advisories

    JOIN operation For Avaya solutions using CM 6.3.9, when a user tries to join a call from AC for Microsoft Lync for a call in progress after initial launch or on recovery from a disconnected state the call will drop.

  • Page 6: Avaya Communicator For Microsoft Lync Release 6.4.0.7 - Resolved Issues Since Avaya Client Applications 6.4.0.6

    Avaya Addin bar missing from conversation window when Secretory calls to second boss on behalf of one. MSI-8755 BLA: Avaya addin crash when Boss ignore the call and try to reply from Option button. BLA : Conference call transfer to Boss, Failed MSI-8754 BLA: Avaya addin bar disappear when Boss joins the call and disconnect.

  • Page 7: Obtaining Avaya Communicator For Microsoft Lync Release 6.4.0.7 Software

    Avaya recommend that the latest Lync 2013/Skype for Business 2015 updates be applied. These are available at https://technet.microsoft.com/en- us/office/dn788954.aspx To use Avaya Communicator for Microsoft Lync for the Lync 2013 client (Full or Basic), the minimum patch must be at Update for Lync 2013: Dec 2014 or later release...

  • Page 8: Option To Disable Incoming Call Notifications In Phone Mode

    Option to disable incoming call notifications in phone mode A new description will be also added to Administering Avaya Communicator for Microsoft Lync on Avaya Aura. This is a summary of the option to disable incoming call notifications in phone mode.

  • Page 9: Interoperability And Requirements

    Avaya Communicator for Microsoft Lync 6.4.0.7 Interoperability and requirements Software and firmware compatibility matrix The following table shows the supported systems by Avaya Communicator for Microsoft Lync 6.4 for the GA release. Avaya Components Supported release Avaya Aura System Manager 6.3.2 (AA 6.2 FP2)
  • Page 10 6.2 FP2 Avaya Communication Server 1000 7.6 SP5 7.6 SP6 Equinox Conferencing The following table shows the supported Avaya clients by Avaya Communicator for Microsoft Lync 6.4. Avaya Components Supported Release Avaya SIP Hard Phones 96x1 Avaya H.323 Hard Phones 96x1 6.4, 6.6...

  • Page 11: Client Work Station Requirements

    Avaya Communicator for Microsoft Lync 6.4.0.7 Windows 8.1 (x64, x86) Professional, Enterprise Windows 10 (x64, x86) Professional, Enterprise Windows Server 2012 R2 Windows Server 2008 R2 Microsoft applications Office 2007, 2010, 2013, 2016 Outlook 2007, 2010, 2013, 2016 SharePoint 2010, 2013 Other Applications Office 365, Google Apps &...

  • Page 12: Tested Environment

    Avaya Communicator for Microsoft Lync 6.4.0.7 Tested Environment The following tables show Software Environment that is used for validating Avaya Communicator for Microsoft Lync 6.4.0.7 and Collaboration Services 6.6.9. Avaya Components Supported release Avaya Aura System Manager 6.3.10 7.0.1 Avaya Aura Session Manager 6.3.8 FP4...
  • Page 13 Avaya Communicator for Microsoft Lync 6.4.0.7 Avaya Communicator for Windows H100 Series Video Collaboration Station SIP VDI (Virtual Desktop Interface) Communicator Equinox (Window, Mac, Android, iPhone, Web) Party Components Software / Hardware Supported Release / Model LDAP Microsoft Active Directory...

  • Page 14: Ac Lync 6.4.0.7 Known Issues And Workarounds

    AC Lync 6.4.0.7 Known issues and workarounds Microsoft Lync Integration Avaya has tested Avaya Communicator for Microsoft Lync (ACL) 6.4 SP7 with Microsoft Skype for Business 2016 (Office 365 package) version 16.0.8431.2046 and has identified several issues, which have not yet been addressed in SP7.
  • Page 15 Avaya Communicator for Microsoft Lync 6.4.0.7 Unable to open IM The issue does not happen if conversation for second MSI-8709 uncheck option “Disable Incoming None contact after minimized it in call Notification (Phone Mode)” shared mode Citrix 7.11: Same phone...
  • Page 16 Avaya Communicator for Microsoft Lync 6.4.0.7 User cannot answer the call since Accept Call button is not shown no accept call option available for to ACL User for a forwarded MSI-8544 Lync 2010 User for an forwarded call. (ACL 6.4.0.4 + Lync 2010)
  • Page 17 Avaya Communicator for Microsoft Lync 6.4.0.7 Lync 2013 | SIP | H.323 | Other Phone Mode: The call is disconnected (for SIP user)/The The call is dropped after network conversation window re- MSI-6447 None is recovered appears without control icon (for H.323 user) after...
  • Page 18 Avaya Communicator for Microsoft Lync 6.4.0.7 Lync 2013 | SIP | Bridged Line When secretary makes a video Appearances: The video of call as the boss and performs a Called party un-pauses video before other point is closed after MSI-7372...
  • Page 19 Avaya Communicator for Microsoft Lync 6.4.0.7 RV MCU6000: AC for MS Lync Lync add-in is not able to escalate 6.4 H.323 Mode: Audio cannot MSI-7603 Initiate video when joining the conference audio call to video call be escalated to Video All other participants in AAC AC for MS Lync 6.4: H.323...
  • Page 20 Avaya Communicator for Microsoft Lync 6.4.0.7 of Remote window With Dual Registration, after AC- [Lync 2013- Dual Reg] Remote Lync user decides to sign out and conversation window recovers MSI-7812 terminate all calls then login back None incorrectly after Lync sign out/...
  • Page 21 Avaya Communicator for Microsoft Lync 6.4.0.7 After completing the call transfer to Boss, Avaya Communicator for Microsoft Lync user as Secretary Lync 2013|BLA|H323| will get a pop-up asking about Select No in the pop-up to keep the Unexpected pop-up appears MSI-7899 closing the conversation window.

  • Page 22: Avaya Aura® Client Collaboration Experience (Cce)

    Avaya Communicator for Microsoft Lync 6.4.0.7 Avaya Aura® Client Collaboration Experience (CCE) Issue description Tracking # Impact Work around 1. Disable CS reminders in registry or disable CS add-in in Outlook and dismiss all the old reminders. Then enable CS reminders in registry or enable add-in in Outlook.

  • Page 23: Terminology And Acronyms

    Terminology and Acronyms ACA – Avaya Client Applications is the name of the Avaya product that contains Lync Integration and Collaboration Services AC Lync – Avaya Communicator for Microsoft Lync is the name of the Avaya product that contains Lync Integration and Collaboration Services CCE –...

  • Page 24: Support For Google Applications

    Avaya Communicator for Microsoft Lync 6.4.0.7 Appendix A Support for Google Applications You can use Collaboration Services click to call and click to join or host conference functionality within Google Applications, such as Gmail, Calendar, Sheets, Documents, and Forms. The following image provides an overview of Collaboration Services support with Google Applications.

  • Page 25: Contact Card Presence Mapping Information

    Avaya Communicator for Microsoft Lync 6.4.0.7 Contact Card Presence mapping information Lync Presence State Avaya Card State Avaya Card Color Free/FreeIdle Available Green Busy/BusyIdle (ActivityId = Busy) Busy Yellow Busy/BusyIdle (ActivityId not set) OnCall Yellow In a meeting In a meeting...

  • Page 26: Avaya Session Border Controller Configuration For Avaya Lync Integration In Shared Control Mode

    Avaya Session Border Controller Configuration for Avaya Lync Integration in Shared control mode Please follow the SBC admin guide to setup remote user support for Avaya Desk Phone 1) New option button introduced on the signaling interface called “Enable Shared Control”.
  • Page 27 Avaya Communicator for Microsoft Lync 6.4.0.7 AC-L 6.4.0.7 Release Notes...

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