NetComm NTC-100 User Manual

NetComm NTC-100 User Manual

4g lte cat m1/nb1 industrial iot serial modem
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User Guide
4G LTE Cat M1/NB1 Industrial IoT Serial Modem
Doc No. UG01037

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Summary of Contents for NetComm NTC-100

  • Page 1 User Guide 4G LTE Cat M1/NB1 Industrial IoT Serial Modem Doc No. UG01037...
  • Page 2 Copyright© 2019 NetComm Wireless Limited. All rights reserved. NetComm Wireless Limited was acquired by Casa Systems, Inc. a Delaware company on 1 July 2019. The information contained herein is proprietary to Casa Systems, Inc. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of Casa Systems, Inc.
  • Page 3 Document history This guide covers the following products: NetComm – 4G LTE Cat M1/NB1 Industrial IoT Serial Modem V E R . D O C U M E N T D E S C R I P T I O N D A T E v1.0...
  • Page 4: Table Of Contents

    Powering the NTC-100 via Y-cable ..................................20 Connect to PC via Serial Port (Terminal emulator) ............................21 Connect via USB cable ........................................ 22 Powering the NTC-100 via 5V Micro USB socket .............................. 23 Enable limited AT command access via USB ..............................23 Device management ................................ 25 SMS ..............................................
  • Page 5 ..........................................38 get web_file ........................................... 38 get web_host ......................................... 38 get web_pass ......................................... 38 get web_path ......................................... 38 get web_port ......................................... 38 NTC-100 – User Guide 5 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 6 SMS miscellaneous commands ....................................44 serv=xxxx ..........................................44 Upload ............................................ 44 AT command line list ............................... 45 AT+ALL ........................................... 45 AT+ALL_CONFIG? ....................................... 45 AT+APN ..........................................46 NTC-100 – User Guide 6 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 7 AT+PING_IP1 ......................................... 59 AT+PING_IP2 ......................................... 59 AT+PING_TIMER ........................................60 AT+PING_WATCHDOG ...................................... 60 AT+REPLY_CMD_ERROR ....................................60 AT+SAVE ..........................................60 AT+SAVE_CONFIG_DEFAULT=1 ..................................61 AT+SERIAL_BAUD ........................................ 61 NTC-100 – User Guide 7 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 8 Clear logs from the log file ....................................89 ConfigureFTP Server parameters and upload log file to FTP server ......................89 Retrieve logs locally from QEFS explorer ................................89 NTC-100 – User Guide 8 of 108 UG01037 v1.4 10th November 2019...
  • Page 9 Product service and support ............................102 Troubleshooting .........................................102 FAQs ............................................103 List of tables .................................. 104 Safety and product care ..............................105 Warranty ..................................108 NTC-100 – User Guide 9 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 10: Introduction

    This document details the process of configuring the NTC-100 device via a terminal emulation program (such as PuTTY) as well as mounting and deployment advice. It also contains a comprehensive list of NetComm custom commands in both AT and SMS and a selective list of Quectel AT commands.
  • Page 11: Safety And Product Care

    Disconnect the power line from the device before servicing. Transport and handling When transporting the NTC-100, we recommend using the original packaging. This ensures the product will not be damaged. Important – In the event that the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.
  • Page 12: Product Introduction

    Deploy IoT applications in any environment with access to a wide input voltage range, extreme temperature tolerance (-30˚C to 70˚C) and a lockable SIM tray. For easy installation, the compact NTC-100 also includes a DIN rail and flexible wall mount options including a removable mounting bracket.
  • Page 13: Package Contents

    1 x Y-cable (Nano-fit to DE-9 and DC power input) 1 x DIN rail mounting bracket 1 x Torx screw 1 x Quick start guide If any of these items are missing or damaged, please contact NetComm Support immediately by visiting the NetComm Support website at: http://support.netcommwireless.com/ Accessories Additional cables are available for purchase separately.
  • Page 14: Physical Dimensions And Indicators

    Below are the physical dimensions of the NTC-100 as well as the physical dimensions of the mounting bracket which can be used to attach the NTC-100 to a Type-O DIN Rail or to provide a wall / ceiling mount. Figure 1 – NTC-100 Dimensions...
  • Page 15: Physical Interfaces

    5 Cellular antenna socket SMA Female connector for use with a suitable LTE antenna. Table 3 - Interfaces Note – The driver required for the Micro USB virtual COM port is available from the NTC-100 Product Support page at: http://support.netcommwireless.com/product/m2m/NTC-100 LED indicators The NTC-100 serial modem uses two LEDs to display the current system and connection status.
  • Page 16: Signal Strength

    D E S C R I P T I O N I N D I C A T O R Flashing Green The NTC-100 is powering up or not connected to the network. Solid Green The NTC-100 is powered up and connected to network.
  • Page 17: Mounting The Device

    Mounting the device The NTC-100 can be mounted on the wall or a DIN rail by using the mounting bracket. The mounting bracket is made from polyamide, which is a flexible material. DIN rail mounting The NTC-100 serial modem mounting bracket has been designed to fit a TS 35 Type-O DIN rail with a 25mm core.
  • Page 18: Hardware Installation

    Hardware installation Connecting the antenna Connect the antenna to the SMA connector on the NTC-100 serial modem by placing it on the SMA connector and turning it in a clockwise direction. Inserting the SIM card Warning – Ensure that the NTC-100 is not connected to the power cable before proceeding.
  • Page 19 Push the SIM card in until it locks in place. To remove the SIM card, push it in again and it will unlock. Figure 6 - Inserting a SIM card into the NTC-100 SIM card slot To remove the SIM card, push it in again and it will unlock.
  • Page 20: Connecting The Data/Power Cables

    Connect the Serial plug to a Serial port on your device (e.g. computer) and then connect a 5-36V power source to the DC Jack to power the unit. After powering up, the NTC-100 serial modem is ready to establish a serial communication link. To do this you must first confirm the Coms Port number.
  • Page 21: Connect To Pc Via Serial Port (Terminal Emulator)

    If the PC has the Linux operating system, you can use its command terminal to connect the serial port. Connect the NTC-100 to the PC’s serial port using the Y cable and then connect a 5-36V power source to the DC Jack to power the NTC-100 unit.
  • Page 22: Connect Via Usb Cable

    Limited AT command utility Note that the NTC-100’s ability to process AT commands via the USB connection is very limited. From the USB port you can access only Quechtel module AT commands (see Quectel AT command list on page 69 for a small selection of these types of commands).
  • Page 23: Powering The Ntc-100 Via 5V Micro Usb Socket

    Make sure any open connection on the Serial port is disabled before connecting via the mini-USB cable. Connect a standard USB Type A to USB Micro Type B cable (not included) between the NTC-100 serial modem and a powered USB port on your device (e.g. computer).
  • Page 24 Connect a standard USB Type A to USB Micro Type B cable (not included) between the NTC-100 serial modem and a powered USB port on your device (e.g. computer). Install the correct USB driver and check the AT Port number (see previous section for detailed instructions).
  • Page 25: Device Management

    SMS enabled device Serial Port (Terminal emulator) LwM2M remote server SMS commands can be sent from a mobile phones to the device’s SIM number in order to manage the NTC-100. Types of SMS commands The NTC-100 employs three types of SMS commands:...
  • Page 26: Lwm2M

    The Lightweight M2M (LwM2M) feature allows you to read, write and save most of the AT command configurations LwM2M of the NTC-100 from a remote LwM2M server. Please refer to the section on page 87 for more details. Note – For local firmware upgrade and advanced QXDM log, USB port has to be used.
  • Page 27: Common Operations

    Example: AT+QCFG=“iotopmode”,0 >> locks to Cat M1 only AT+QCFG=“iotopmode”,1 >> locks to Cat NB1 only AT+QCFG=“iotopmode”,2 >> locks to Cat M1 or Cat NB1 NTC-100 – User Guide 27 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 28: Device Operation Mode

    In this mode, the NTC-100 acts as a Serial-IP gateway. The downstream device’s asynchronous serial data from the serial interface is converted by the NTC-100 to IP packets before they are sent across the cellular IP network to the remote destination and vice-versa.
  • Page 29 The NTC-100 default PAD mode is with PAD=0. Example PAD implementation Below is an example in which the NTC-100 is configured as a TCP server to provide an internet connection between a utility meter and remote client software. After this configuration, the remote client software can read and write to the downstream device via the serial connection to the NTC-100.
  • Page 30 Power cycle the NTC-100 at+cfun=1,1 Log in again and check for a WAN IP address on the NTC-100 at+local_ip? Configure Local IP address as Server and TCP port at+server=,1516 [Note: for versions older than v2.9.1, local IP address should also be configured as server IP address]...
  • Page 31: Ppp Mode

    A PPP connection can be established between the DTE and the NTC-100. In PPP mode the NTC-100 acts as a PPP server and the downstream device connected via serial should have a PPP client feature. The NTC-100 accepts PPP dial in from the downstream device and the downstream device receives an IP address from the network.
  • Page 32: Read Current Device Status

    You can retrieve simple status information about the device, including the IMEI, device up time, connection up time, RSSI, RSRP (signal strength), IPv4 address and APN of the NTC-100. This command can be used to check that SIM is functioning correctly, device is registered to the network and that an IP address is received.
  • Page 33: Sms Command List

    Note that this setting is enabled by default. SMS commands can be sent from the mobile phones to the device SIM number in order to manage the NTC-100. When “set” and “execute” SMS commands are received, the NTC-100 sends an acknowledgment reply message when the command has been implemented.
  • Page 34: Execute Ftp_Config_Upload

    This command instructs the NTC-100 to download the default configuration from the currently configured FTP server. execute ftp_default_config_upload This command instructs the NTC-100 to upload the default configuration to the currently configured FTP server. execute log_clear Instructs the NTC-100 to clear the log file.
  • Page 35: Execute Web_Config_Download

    Instructs the NTC-100 to download the current config file from the currently configured HTTP/S server. execute web_default_config_download Instructs the NTC-100 to download the default configuration from the currently configured HTTP(S) server. SMS ‘get’ commands get apn The NTC-100 sends an SMS reply with the currently configured APN.
  • Page 36: Get Ftp_Active_Port_Range

    Retrieves the module watchdog status. get pdp_type The NTC-100 replies with the currently configured packet data protocol type for PDP context 1. get ping_acc_timer Retrieves the accelerated periodic ping timer for the ping watchdog. NTC-100 – User Guide 36 of 108 UG01037 v1.4 10th November 2019...
  • Page 37: Get Ping_Ip1

    Retrieves the ping_watchdog status. get ping=[domain name / IP address] Instructs the NTC-100 to send a ping to a remote host and display ping replies. For example: get ping=www.google.com get serial_on_start The NTC-100 replies with the current SERIAL_ON_START flag.
  • Page 38: Get Version

    Cur_APN:xxxxxxx get version The NTC-100 replies with the version of the application firmware and module firmware. get web_file Retrieves the file name for the module/application firmware OTA upgrade. get web_host Retrieves the HTTP/S server for module/application firmware OTA upgrade. get web_pass Retrieves the password if authentication is implemented on the HTTP/S Server for application firmware OTA upgrade.
  • Page 39: Set Apn=Xxxxx

    Valid baud rate values are “300, 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200, 230400”. set daily_sms_limit=xxx Sets the daily limit of SMS messages that the NTC-100 will send. This value is reset every 24 hours and when the NTC-100 is rebooted.
  • Page 40: Set Dyn_User=Xxx

    This command sets the period in seconds to wait before attempting to reconnecting to the TCP server. When set to 0, the NTC-100 will not attempt to reconnect to the TCP server. set force_reset=xxxxx Sets the FORCE_RESET period in minutes. Valid intervals are 2 – 65535 minutes. Setting this value to 0 disables the forced reset function.
  • Page 41: Set Ftp_Retry=Xxx

    When set to 1, the NTC-100 when PAD mode is changed. set pad=0,1,2,3,4 Sets the NTC-100 mode of operation where “0” is “PAD disabled mode”, “1” is "TCP client mode”, “2” is “TCP server mode”, “3” is “UDP client mode” and “4” is “UDP server mode”.
  • Page 42: Set Pdpauth=,

    When this value is set to 1, the NTC-100 enables the serial port in data mode when the unit boots up. When this value is set to 0, the NTC-100 will not start the serial port in data mode on boot.
  • Page 43: Set Server=[Ip Address/Hostname],Port

    Sets the server IP address or hostname and port that the NTC-100 will use when operating in TCP/UDP client mode. In TCP/UDP Server mode, this sets the port number only. Set server=123.123.12.34,9999 set server=,9999 set sms=XXXXXXXXXX,”message content”...
  • Page 44: Set Web_Retry

    Adds the number entered into a whitelist of numbers that are allowed to execute commands on the NTC-100. For example, set whitelist=+61412345678 adds the mobile number 0412345678 to the whitelist. When this command is executed, no other numbers may execute commands.
  • Page 45: At Command Line List

    Commands can often require a sequence of AT commands and always need to be saved (AT+SAVE=1) if the setting is required in the future. In addition, often the NTC-100 will have to be rebooted (AT+CFUN=1,1) for the sequence to take effect.
  • Page 46: At+Apn

    To display the authentication options, enter: AT+AUTH_TYPE=? 0 None (default) Options: 1 PAP 2 CHAP 3 PAP or CHAP Example: To set the authentication type to PAP, enter: AT+AUTH_TYPE=1 NTC-100 – User Guide 46 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 47: At+Cfun

    AT+DAILY_SMS_LIMIT Description: This command is used to set a maximum number of SMS messages that the NTC-100 may send each day. When the maximum number of sent messages is reached in a day, the NTC-100 processes any commands sent to it but will not send any SMS messages to the sender. A day...
  • Page 48: At+Dns

    Usage: Example: To retrieve the DNS address of the NTC-100, enter AT+DNS? AT+DYN_ENABLE Description: Instructs the NTC-100 to enable updating its IP address to the configured Dynamic DNS server. AT+DYN_ENABLE=x Usage: where ‘x’ is an option number AT+DYN_ENABLE=? Help: Options:...
  • Page 49: At+Enable_Lwm2M

    Help: Example: To configure the carriage return and line feed characters to ‘D’ and ‘A’, enter AT+EOL=0x0D,0x0A AT+FACTORY_RESET Description: Resets the NTC-100 to factory default settings. The NTC-100 automatically reboots after this command is entered. AT+FACTORY_RESET=1 Usage: AT+FACTORY_RESET=? Help: AT+FAIL_COUNT Description: This command configures fail count for ping watchdog.
  • Page 50: At+Force_Reconnect

    AT+FORCE_RECONNECT is intended for use in situations where the TCP server is down and the NTC-100’s TCP client is unaware of it. The TCP client assumes the server is still operational and hence does not reconnect. Using AT+FORCE_RECONNECT, you can force the TCP client to connect.
  • Page 51: At+Ftp_Config_Upload=1

    AT+FTP_CONFIG_UPLOAD=1 Description: This command instructs the NTC-100 to upload the current config file to the currently configured FTP server. AT+FTP_CONFIG_UPLOAD=1 Usage: Example: To upload the current config file to the currently configured FTP server, enter: AT+FTP_CONFIG_UPLOAD=1 AT+FTP_DEFAULT_CONFIG_DOWNLOAD=1 Description: This command downloads the default configuration from the currently configured FTP server.
  • Page 52: At+Ftp_Mode

    To configure the FTP path as /firmware/NTC-100, enter: AT+FTP_PATH=firmware/NTC-100/ AT+FTP_RETRY Description: This command is used to set the number of times the NTC-100 will retry an FTP connection. AT+FTP_RETRY=XXX Usage 1: Where ‘xxx’ is an integer between 0 and 255.
  • Page 53: At+Ftp_Upload=1

    AT+FTP_UPLOAD=1 Description: This command is used to trigger the NTC-100 to contact the FTP server using the details provided by the AT+FTP_HOST, AT+FTP_FILE, AT+FTP_PATH, AT_FTP_USER and AT+FTP_PASS commands and perform a firmware upgrade. AT+FTP_UPLOAD=1 Usage: AT+FTP_USER Description: This command sets the username of the account used to access the FTP server.
  • Page 54: At+Local_Ip

    AT+LOCAL_IP Description: Retrieves the NTC-100’s allocated WAN IP address. AT+LOCAL_IP? Usage: AT+LOG? Description: Displays all the contents of the log file in a serial port terminal AT+LOG? Usage: Example: To display the contents of the log file in a serial port terminal, enter:...
  • Page 55: At+Log_Enabled

    This command configures the username required to log in to the AT interface via a serial connection. AT+LOGIN_USER=<Username> Usage: Example: The default setting is root. To set it to admin: AT+LOGIN_USER=admin NTC-100 – User Guide 55 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 56: At+Lwm2M_Endpoint

    AT+LWM2M_ENDPOINT? AT+LWM2M_BOOTSTRAP Descriptio This command configures an LwM2M server or bootstrap. Note: If you are using a bootstrap server, configuration needs to be done in the bootstrap server to point the NTC-100 to your LwM2M server. AT+LWM2M_BOOTSTRAP==<bootstrap>,<binding>,<lifetime>,<security Usage: mode>[,security params],<uri>...
  • Page 57: At+Modem_Mode

    AT+MODEM_MODE Description: This command sets the NTC-100 into IP/PAD mode or PPP mode. In PPP mode customized AT commands cannot be accessed when the NTC-100 is connected to the network. at+cgatt=0 In order to switch between modem modes you can either run...
  • Page 58: At+Pad

    AT+PAD Description: Specifies the NTC-100 PAD operation mode. To exit PAD mode, enter ‘+++’. This sets PAD mode to 0. This feature is used when modem_mode=1. Usage 1: To set the operation mode AT+PAD=x where ‘x’ is an option number.
  • Page 59: At+Pdp_Type

    This command configures the second destination IP address for the ping watchdog. AT+PING_IP2=<IP address/hostname> Usage: Example: To set the second destination IP address to 8.8.4.4: AT+PING_IP2=8.8.4.4 NTC-100 – User Guide 59 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 60: At+Ping_Timer

    AT+REPLY_CMD_ERROR Description: This command is used to enable or disable the NTC-100 from sending error replies if an invalid command is sent. Note that error replies are not sent if the password is incorrect, regardless of the status of the AT+REPLY_CMD_ERROR option. Also, AT+SMS_ACK must be enabled for this option to work.
  • Page 61: At+Save_Config_Default=1

    Saves the current configuration of the NTC-100 to be the default configuration. AT+SAVE_CONFIG_DEFAULT=1 Usage: Example: To save the current settings of the NTC-100 to be the default settings, enter AT+SAVE_CONFIG_DEFAULT=1 AT+SERIAL_BAUD Description: Sets the baud rate used for communication between the modem and the connected device.
  • Page 62: At+Serial_Mode

    To retrieve the currently configured serial parity AT+SERIAL_PARITY? AT+SERIAL_PARITY=? Help: Options: 0 Odd 1 Even 2 No parity, default value Example: To set no serial parity enter AT+SERIAL_PARITY=2 NTC-100 – User Guide 62 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 63: At+Server

    Usage 2: To set port in TCP/UDP Server mode. AT+SERVER=,yyyyy where ‘yyyy’ is the port number that the NTC-100 is listening on. Note: If Server IP address is configured in Server mode, it is ignored. Usage 3: To retrieve the currently configured server IP and port...
  • Page 64: At+Sms_Diagnostics

    Warning – If no character is specified, that is if the password is left blank – – no password will be required before SMS commands and your device’s SMS password security will be disabled. For security reasons we strongly recommend that you always use the NTC-100’s password protection functionality. Usage 1:...
  • Page 65: At+Tcp_Retry

    AT+TCP_RETRY Description: If the NTC-100 is operating in TCP client mode and the connection with the server is down, the application will try for the AT+TCP_RETRY number of times to re-establish the connection with the server, then it will wait for the specified TCP_TIMEOUT period and try again. The minimum value is 0 which will cause the NTC-100 to retry the connection until a connection is made while the maximum value is 10.
  • Page 66: At+Version

    Displays the version number of the application firmware and module firmware installed. AT+VERSION? Usage: AT+WEB_CONFIG_DOWNLOAD=1 Description: This command instructs the NTC-100 to download the current config file from the currently configured HTTP(S) server. AT+WEB_CONFIG_DOWNLOAD=1 Usage: Example: To download the current config file from the currently configured HTTP(S) server, enter:...
  • Page 67: At+Web_Path

    This command configures file path on the HTTP/S server for the module or application firmware OTA upgrade or config files download. AT+WEB_PATH=<PATH> Usage: Example: To configure the path to the NTC-100 firmware, enter: AT+WEB_PATH= NTC100/firmware/ AT+WEB_PORT Description: This command configures the HTTP/S port for the module or application firmware OTA upgrade or config files download.
  • Page 68: At+Whitelist

    +614XXXXXXXX. You may enter multiple numbers which are comma separated. AT+WHITELIST=+XXXXXXXXXXX Usage: where ‘+XXXXXXXXXXXX’ is a mobile phone number. Example: To add +61412345678 to the SMS whitelist, enter: AT+WHITELIST=+61412345678 NTC-100 – User Guide 68 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 69: Quectel At Command List

    For a UE that wants to apply PSM, enable network registration and location information unsolicited result code: +CEREG: <stat>[,[<tac>],[<ci>],[<AcT>][,,[,[<Active-Time>],[<Periodic-TAU>]]]] <stat> Not registered. MT is not currently searching an operator to register to. Registered, home network NTC-100 – User Guide 69 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 70 2 seconds 1 0 0 value is incremented in multiples of 30 seconds 1 0 1 value is incremented in multiples of 1 minute NTC-100 – User Guide 70 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 71: At+Cgatt Attachment Or Detachment Of Ps

    Other values are reserved and will result in an ERROR response to the Write Command. Example AT+CGATT=1 //Attach to PS service //Detach from PS service //Query the current PS service state AT+CGATT=0 AT+CGATT? +CGATT: 0 NTC-100 – User Guide 71 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 72: At+Clck Facility Lock

    Lock Phone to the very first inserted SIM/UICC card (also referred in the “PF” present document as PH-FSIM) (MT asks password when other SIM/UICC cards are inserted). NTC-100 – User Guide 72 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 73: At+Cops Operator Selection

    The list of operators shall be in the order of: home network, networks referenced in (U)SIM and other networks. NTC-100 – User Guide 73 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 74 Access technology selected. Values 3, 4, 5 and 6 occur only in the response of the Read Command while MS is in data service state and is not intended for AT+COPS Write Command. NTC-100 – User Guide 74 of 108 UG01037 v1.4 10th November 2019...
  • Page 75: At+Cpin Enter Pin

    If the PIN required is (U)SIM PUK or (U)SIM PUK2, the second pin is required. This second pin, <new pin>, is used to replace the old pin in the (U)SIM. Maximum Response Time NTC-100 – User Guide 75 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 76 //PUK has already been entered +CPIN: READY AT+CPIN? +CPIN: READY //Enter PUK and PIN AT+CPIN? +CPIN: SIM PUK AT+CPIN=”26601934”,”1234” +CPIN: READY AT+CPIN? +CPIN: READY NTC-100 – User Guide 76 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 77: At+Gsn Request International Mobile Equipment Identity (Imei)

    A hexadecimal value that specifies the GSM frequency band. If it is set to 0, it means <gsmbandval> not to change GSM frequency band. (eg.: 0x0a=0x02(GSM1800)+ 0x08(GSM1900)) 00000000 No change NTC-100 – User Guide 77 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 78 Take effect immediately Notes – 1. <gsmbandval> is applicable to multi-mode BG96 only. <catm1bandval> is not supported on BG96-N. <catnb1bandval> is not supported on BG96-M.. NTC-100 – User Guide 78 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 79: At+Qcfg="Celevel" Get Lte Cat Nb1 Coverage Enhancement Level

    LTE Cat M1 LTE Cat NB1 LTE Cat M1 and Cat NB1 <effect> Number format. When to take effect. Take effect after UE reboots NTC-100 – User Guide 79 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 80: At+Qcfg="Nwscanmode" Network Search Mode Configuration

    A T + Q C F G = " N W S C A N S E Q " N E T W O R K S E A R C H I N G S E Q U E N C E C O N F I G U R A T I O N Write Command Response AT+QCFG=“nwscanseq”[,<scans If <scanseq> is omitted, return the current eq>] configuration: +QCFG: “nwscanseq”,<scanseq> NTC-100 – User Guide 80 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 81: At+Qcfg="Pdp/Duplicatechk" Establish Multi Pdns With The Same Apn

    PDNs with the same APN profile: ERROR If there is an error related to ME functionality: +CME ERROR: <err> Maximum Response Time 300ms NTC-100 – User Guide 81 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 82: At+Qcsq Query And Report Signal Strength

    Logarithmic value of SINR. Values are in 1/5th of a dB. The range is 0-250 which translates to -20dB - +30dB. <lte_rsrq> An integer indicating the reference signal received quality (RSRQ) in dB. NTC-100 – User Guide 82 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 83: At+Qnwinfo Query Network Information

    Operator in numeric format <band> String type. Band selected “CDMA BC0” – “CDMA BC19” “GSM 450” “GSM 480” “GSM 750” “GSM 850” “GSM 900” NTC-100 – User Guide 83 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 84: At+Qspn Display The Name Of Registered Network

    A T + Q S P N D I S P L A Y T H E N A M E O F R E G I S T E R E D N E T W O R K Test Command Response AT+QSPN=? Execution Command Response AT+QSPN +QSPN: <FNN>,<SNN>,<SPN>,<alphabet>,<RPLMN> Reference NTC-100 – User Guide 84 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 85: At+Qspn* Display The Name Of Registered Network

    If <alphabet> is 1, <FNN> and <SNN> will be shown in UCS2 hexadecimal string. Example AT+QSPN //Query the EONS information of RPLMN +QSPN: "CHN- UNICOM","UNICOM","",0,"46001" NTC-100 – User Guide 85 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 86: At+Cversion Display Module Firmware Version

    AT+CVERSION Display module firmware version Description: Displays the module firmware version and build timestamp. AT+CVERSION? Usage: NTC-100 – User Guide 86 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 87: Lwm2M

    The Lightweight M2M (LwM2M) feature allows you to read, write and save most of the AT command configurations of the NTC-100 from a remote LwM2M server. You can remotely reboot, factory reset and install application firmware using the LwM2M server. When the parameters are written they should be saved (Execute Save Resource /33041/0/52) before rebooting the device so that the configuration changes are retained.
  • Page 88: To Read Lwm2M Endpoint

    SMS command: set lwm2m_bootstrap=<bootstrap>,<binding>,<lifetime>,<security mode>[,security params],<uri> Note – If you are using a bootstrap server, configuration needs to be done in the bootstrap server to point the NTC-100 to your LwM2M server. Parameters: “0” or "1" (0: Server is LWM2M Server, 1: Server is Bootstrap LWM2M Server)
  • Page 89: Log Storage And Export

    Log storage and export The NTC-100 can capture device logs and save them to a file, which can be exported to the local PC using the QEFS Explorer tool or to a remote FTP server using AT/SMS commands. They may also be read in a terminal using an AT command.
  • Page 90: Default And Current Configuration Files

    Default and current configuration files There are two configuration files stored on the NTC-100. The Default config file contains the settings that are applied when a factory reset is performed while the current config file contains the current settings. There are AT and SMS commands to upload and download current_config and default config files to or from an FTP server and download current_config and default config files from an HTTP/S server.
  • Page 91 Note – Copy and paste (Ctrl+C, Ctrl+V) does not work Drag/drop is required to move files into this folder. When the file transfer is finished, close the window and power cycle the device. The NTC-100 will reboot with the new application firmware. NTC-100 – User Guide 91 of 108 UG01037 v1.4 10th November 2019...
  • Page 92: Over The Air (Ota)

    For example, in the /application folder on the FTP server with the address “repository.example.com”. Insert the SIM in the NTC-100, power it on and connect the device to the network. The NTC-100 has connected to the network when the Status LED displays solid green.
  • Page 93 The NTC-100 has connected to the network when the Status LED displays solid green. Connect the NTC-100 to the PC via the serial interface. You can use a standard USB to DE-9 cable to connect to the DE-9 female port of the Serial Y cable provided with the NTC-100.
  • Page 94 For example, in the /application folder on the HTTP/S server with the address “repository.example.com”. Insert the SIM in the NTC-100, power it on and connect the device to the network. The NTC-100 has connected to the network when the Status LED displays solid green.
  • Page 95 Status LED displays solid green. Connect the NTC-100 to the PC via the serial interface. You can use a standard USB to DE-9 cable to connect to the DE-9 female port of the Serial Y cable provided with the NTC-100.
  • Page 96: Updating The Module Firmware

    When the installation is complete, reboot the PC. After the driver has been installed and rebooted, connect the NTC-100 to a Windows PC with a USB cable and verify in the Device Manager that the three COM ports (Quectel USB AT port, Quectel USB DM port and Quectel USB NMEA port) have enumerated.
  • Page 97 Wait a few minutes for the process to complete until you see the “PASS” message as shown in the figure below. When you see “PASS”, the module firmware has been updated and you can close the window. NTC-100 – User Guide 97 of 108 UG01037 v1.4 10th November 2019...
  • Page 98: Over The Air (Ota)

    Status LED displays solid green. Connect the NTC-100 to the PC via the serial interface. You can use a standard USB to DE-9 cable to connect to the DE-9 female port of the Serial Y cable provided with the NTC-100.
  • Page 99 Initiate the module firmware upgrade by entering the command: at+web_upload=2 If successful, the NTC-100 replies with OK, otherwise it will reply with ERROR. When the NTC-100 has finished rebooting and connected to the network, confirm the new module firmware with the command:...
  • Page 100 If the upgrade was successful, the NTC-100 replies with “ACK” power cycles itself. If the upgrade failed, the NTC-100 replies with “ERROR” and does not reboot. When the NTC-100 has finished rebooting and connected to the network, confirm the new module firmware with the SMS command: 1234get version NTC-100 –...
  • Page 101: Nanofit Connector Diagram

    The following table displays the PIN out configuration for the 10-pin power/data connector of the NTC-100. Figure 10 - NanoFit header Note – The image above depicts the NanoFit connector on the NTC-100 as viewed from the side of the device. N A N O - F I T...
  • Page 102: Product Service And Support

    NTC-100. The NTC-100 LEDs are not lighting up Verify that the NTC-100 is connected to an appropriate power supply and that an active SIM has been inserted. Power cycle the NTC-100 by removing the power supply for 15 seconds and then reconnect it.
  • Page 103: Faqs

    FAQs Is the NTC-100 a serial modem? The NTC-100 is able to operate as a serial modem, however it is also so much more. It is also able to perform the following functions: Creating a TCP server Creating UDP sockets / TCP clients and a TCP server...
  • Page 104: List Of Tables

    List of tables Table 1 – NTC-100 Dimensions............................14 Table 2 – NTC-100 Mounting Bracket Dimensions......................14 Table 3 - Interfaces ................................15 Table 4 - LED indicators ..............................16 Table 5 - Signal strength ..............................16 Table 6 – Serial Options ..............................22 Table 7 - NTC-100 modes ..............................
  • Page 105: Safety And Product Care

    Please check local regulations for disposal of electronic products. Do not operate the device where ventilation is restricted Installation and configuration should be performed by trained personnel only. NTC-100 – User Guide 105 of 108 UG01037 v1.4 10th November 2019...
  • Page 106 Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a device and a pacemaker to avoid potential interference with the pacemaker. NTC-100 – User Guide 106 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...
  • Page 107 Turn off your device or wireless device when in a blasting area or in areas posted turn off “two-way radios” or “electronic devices” to avoid interfering with blasting operations. NTC-100 – User Guide 107 of 108 UG01037 v1.4 10th November 2019...
  • Page 108: Warranty

    Warranty For warranty information, visit the Warranty Info page of the NetComm Wireless website. NTC-100 – User Guide 108 of 108 UG01037 v1.4 10th November 2019 © NetComm Wireless 2019...

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