NetComm NB1300 Plus 4W User Manual

NetComm NB1300 Plus 4W User Manual

10/100 ethernet/usb adsl modem with integrated router

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Summary of Contents for NetComm NB1300 Plus 4W

  • Page 2: Table Of Contents

    ADSL Configuration ... 49 RIP Configuration ... 50 Diagnostic Test ... 51 Route Table ... 52 MAC Filtering ... 53 Security ... 54 Admin Password ... 54 User Password ... 55 www.netcomm.com.au Page 2 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 3 Internet / ISP Connection ... 74 Testing your TCP/IP Network Using a Ping Utility ... 75 Appendix C - Glossary ... 78 Registering your NetComm Product ... 80 Contact Information ... 80 Trademarks and Notices ... 80 Warranty Registration Form ... 81 Product Warranty ...
  • Page 4: Overview

    Telephone line cable (RJ11) and 605 to RJ11 Adaptor Crossover network cable (RJ45) USB Cable Microfilter NetComm Communications CD-ROM (CRS767) Check the contents of your package and, if any parts are missing or damaged, please contact your Dealer. www.netcomm.com.au Page 4 Rev.
  • Page 5: Connecting Via Usb Or Ethernet

    5. Ensure that your computer has a LAN link light. 6. Connect one end of the ADSL phone line to the NB1300 ADSL Modem and the other end to the wall socket. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 5...
  • Page 6 To install the USB driver please follow the steps below; 1. Boot your machine into Windows 98/Me/2000/XP. 2. Insert your NetComm NB1300 CD ROM into your CD-ROM drive. 3. Plug power up to your NB1300 and switch ON. 4. Plug a USB cable from the back of the unit into a spare USB socket on your computer.
  • Page 7: Do I Need A Micro Filter

    Telephones and/or facsimiles in other rooms that are using the same extension will also require Microfilters. The following diagram gives an example of connecting your ADSL Modem/Router using a Microfilter. A suitable Microfilter can be purchased from NetComm or your Service Provider, if required. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au...
  • Page 8: Led Indicators

    WAN LNK WAN Link WAN RXD WAN Receive Data LAN ACT LAN Activity LAN LNK LAN Link www.netcomm.com.au Page 8 Status Indicates: Power is on O f f Power is off Flashing Unit is powered up correctly when pulsing steadily.
  • Page 9: Using Easy Config

    Loading an ISP profile into your NB1300 NetComm’s Easy Config software is supplied to help you to configure your NB1300 for a quick connection to the Internet. You can use one of the default profiles provided or you can use a profile that is provided by your Internet Service Provider (e.g.
  • Page 10: Factory Defaults

    Note: These defaults may change with firmware updates and factory changes, please consult the NetComm website to check for the latest defaults. Resetting to factory defaults If you forget your passwords, lock out HTTP or FTP access or simply can’t remember what IP address you have set the NB1300 on you will probably need to perform a factory defaults reset.
  • Page 11: Configuration Types

    We also recommend you change your Router’s password from the factory default before connecting it to a network or the Internet. Refer to the “Admin Password” section in the “Security” Menu. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 11...
  • Page 12: Basic Adsl Modem - Ethernet Configuration

    Internet connection software (often supplied by your ISP) on the computer or second router to establish a connection to the Internet. This method means that the computer or router connected to the Ethernet port of the NB1300 is exposed to the Internet and is given a public IP address. www.netcomm.com.au Page 12 Example 1...
  • Page 13 Before continuing, ensure you have the following items and information ready: A computer with a Network Interface Card installed or a router (such as the NetComm NB3100). A Crossover UTP cable. A telephone line with ADSL service enabled. User Name, Password, VPI, VCI, encapsulation and DNS server settings for your ADSL account (ask your ISP if unsure).
  • Page 14 You will need to Change your WAN and VC settings as provided by your ISP. The following lists an example of the most common ISP settings used in Australia. The fields that require changing from the default settings are highlighted. www.netcomm.com.au Page 14 Rev. 1- YML672...
  • Page 15 “crossover” UTP cable to join the NB1300 to the WAN port of the other router. Rev. 1 - YML672 NB1300_2 ADSL Modem Setting Details Blank Blank Blank 1483 Bridged IP LLC 192.168.241.101 255.255.255.0 0.0.0.0 Enabled www.netcomm.com.au Page 15...
  • Page 16 Operational Diagram for ADSL Modem Configuration www.netcomm.com.au Rev. 1- YML672 Page 16 NB1300_2 ADSL Modem...
  • Page 17: Basic Adsl Modem - Usb Configuration

    (often supplied by your ISP) on the computer to establish a connection to the Internet. This method means that the computer connected to the USB port of the NB1300 is exposed to the Internet and is given a public IP address. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 17...
  • Page 18 Before continuing, ensure you have the following items and information ready: A computer with a Network Interface Card installed or a router (such as the NetComm NB3100). A Crossover UTP cable. A telephone line with ADSL service enabled. User Name, Password, VPI, VCI, encapsulation and DNS server settings for your ADSL account (ask your ISP if unsure).
  • Page 19 You will need to Change your WAN and VC settings as provided by your ISP. The following lists an example of the most common ISP settings used in Australia. The fields that require changing from the default settings are highlighted. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 19...
  • Page 20 Note: Depending on the second router, you may need to use a “straight through” UTP cable instead of a “crossover” UTP cable to join the NB1300 to the WAN port of the other router. www.netcomm.com.au Page 20 Setting Details Blank...
  • Page 21 Operational Diagram for ADSL Modem Configuration Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 21...
  • Page 22: Gateway - Ethernet Configuration

    User Name, Password, VPI, VCI, encapsulation and DNS server settings for your ADSL account (ask your ISP if unsure) . Note: The following procedure presumes your NB1300 is set to a factory default IP address 192.168.1.1. www.netcomm.com.au Page 22 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 23 After connecting all the ADSL Router cables, powering on the ADSL Router, and launching a web browser, such as Internet Explorer or Netscape Navigator, browse to the address http:// 192.168.1.1. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 23...
  • Page 24 You will need to Change your WAN and VC settings as provided by your ISP. The following lists an example of the most common ISP settings used in Australia. The fields that require changing from the default settings are highlighted. www.netcomm.com.au Page 24 Rev. 1- YML672...
  • Page 25 Click Submit and then click the Save Setting and Reboot button from the bottom of the menu. Wait for the configuration to complete. Standard configuration of your NetComm NB1300 ADSL Modem is now complete. You should be able to access the Internet through the unit, when it is set to be your gateway on your computer/s.
  • Page 26 “Connections” tab and click on the “LAN Settings” button. Tick the “Automatically detect settings” checkbox and make sure the “Use a Proxy server” checkbox is unchecked. www.netcomm.com.au Page 26 Your DNS numbers are specific to your ISP and should be notified along with your User Name and Password.
  • Page 27 Operational Diagram for Ethernet Gateway Configuration Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 27...
  • Page 28: Gateway - Usb Configuration

    Please be aware that connection via USB is only supported in Windows 98SE, Windows Me, Windows 2000 and Windows XP. For Windows 95, NT, Linux and Macintosh you should use the Ethernet port of your NB1300. www.netcomm.com.au Page 28 Rev. 1- YML672...
  • Page 29 Netscape Navigator, browse to the address http://192.168.1.1. b. Enter the correct user name and password to access the Configuration tool. The default user name and password are as below. User Name : admin Password : password Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 29...
  • Page 30 You will need to Change your WAN and VC settings as provided by your ISP. The following lists an example of the most common ISP settings used in Australia. The fields that require changing from the default settings are highlighted. www.netcomm.com.au Page 30 Rev. 1- YML672...
  • Page 31 Your ISP will provide a case sensitive User Name in a format similar to your email address. Contact your ISP for details. Enter your Password as supplied by your Service Provider (characters are usually all lower case). PPPoE LLC or PPPoA 192.168.241.101 255.255.255.0 0.0.0.0 Disabled www.netcomm.com.au Page 31...
  • Page 32 Operational Diagram for USB Gateway Configuration www.netcomm.com.au Rev. 1- YML672 Page 32 NB1300_2 ADSL Modem...
  • Page 33: Advanced Configuration For Your Nb1300

    Note: You must click the Submit button on every page that you make changes on and when you have made all your changes click the Save Setting and Reboot button Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 33...
  • Page 34: Main Menu - (Simple)

    When you log into the router it will be in simple mode. This provides enough configuration for the majority of connections. Main Menu - (Simple) The following is displayed in the left hand panel when you first log into the NB1300: www.netcomm.com.au Page 34 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 35: Basic Menu

    Username - This is the Username provided by your ISP. Please check with your ISP as to the format to use, some ISPs use your full Username (IE user@ISP.com.au) and some just use the username only. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 35...
  • Page 36: Status

    Advanced settings) Advanced configurations should only be used if you are familiar with the operation of your network and ISP settings or if you are directed to do so by NetComm support or your ISP. Status The status pages show what the status is of current connections and settings, this section describes what fields are displayed.
  • Page 37: Router

    Router The Router page shows the firmware versions and WAN and LAN interface status. Firmware Version: This field displays the NetComm firmware version number on the router. Customer Software Version: This field displays the software interface version on the router. Firmware updates can be downloaded from the NetComm website when available.
  • Page 38: Adsl

    CRC Errors: This field displays the number of transmit data frames containing CRC errors. Data Rate: This field displays the ADSL data rate. Latency: This field displays the latency modes for fast or interleave. www.netcomm.com.au Page 38 This field displays the ADSL connection attempts after Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 39: Ppp

    Connect and Disconnect: Each PPP session can be individually controlled, simply enter the desired connection number into the 'Connection #' field and select either connect or disconnect from the drop down menu and click on the 'Execute' button. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 39...
  • Page 40: Main Menu - (Advanced)

    See 'Main menu - Simple' for full details of the One Page Setup. Hide Advanced settings Select this option to hide the advanced settings of the NB1300. Pressing this will display the Simple settings. www.netcomm.com.au Page 40 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 41: Administration

    VPI/VCI, Static IP Address Subnet Mask, and Gateway. The Static IP Address, Subnet Mask and Gateway are used for Static IP configuration. Current NetComm firmware supports eight PVCs. To switch between the PVCs, please choose one of the virtual circuit numbers and click on the Submit button to switch over.
  • Page 42 PPP information field this device can be received. The default value is 1492 and is used in the beginning of the PPP negotiation. In the normal negotiation, the peer will accept this MRU and will not send packet with information field larger than this value. www.netcomm.com.au Page 42 Rev. 1- YML672...
  • Page 43 1456, 1400 or even as low as 750 to see if the problem improves. Your ISP is the best person to contact to find out what MTU setting to use. Note: MTU above 1492 is likely to cause problems and is not likely to improve data throughput. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 43...
  • Page 44: Lan/Dhcp

    Ethernet Mode Setting: The Ethernet Mode configuration page allows the user to set the LAN port into Auto Sense, 100 Mbps Full Duplex, 100 Mbps Half Duplex, 10 Mbps Full Duplex or 10 Mbps Half Duplex. www.netcomm.com.au Page 44 Rev. 1- YML672...
  • Page 45: Dns

    The DNS Configuration page allows you to set the configuration of DNS proxy. The NetComm firmware supports DNS proxy. For the DHCP requests from local PCs, the DHCP server will set the LAN port IP as the default DNS server. Thus, all DNS query messages will come into LAN port first.
  • Page 46: Nat

    NAT session for different interfaces among different PPP sessions and different PVCs. Interface: This field allows the user to choose specific WAN Interface (PVC or PPP Session) for NAT Session. www.netcomm.com.au Page 46 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 47 Available Sessions Status will be displayed at the end of this page to show all the Session Names with its WAN Interface. Number of Session: This filed displays the total number of NAT Sessions Name is entered. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 47...
  • Page 48: Port Forwarding

    In most cases, the private port number is same as public port number. Host IP Address: This field allows the user to enter the private network IP address for the particular server. Well Known Ports: Port www.netcomm.com.au Page 48 Protocol F T P Telnet...
  • Page 49: Adsl Configuration

    Wiring Selection: This field allows the user to enter the wiring selection for the RJ-11. Tip/Rip is the default for the board without the inner/outer pair relay Bit Swapping: This field allows the user to enable or disable the upstream bit swapping. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 49...
  • Page 50: Rip Configuration

    V1+V2: This listener receives the both RIPv1 and RIPv2. Supplier and Listener are based on section 4.1 "Compatibility Switch" in RFC 1723. Current RIP Settings: This field displays the each interface's RIP status. www.netcomm.com.au Page 50 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 51: Diagnostic Test

    Ping Primary DNS: This test checks the primary DNS can be reached through ping request. For example, Query DNS for www.netcomm.com.au This performs a quick connectivity test to the NetComm website. Note: on some ADSL services this test may fail despite you have connected correctly.
  • Page 52: Route Table

    The routing table will display the routing status of Destination, Netmask, Gateway, and Interface. The interface br0 means the USB interface; lo0 means the loopback interface; and ppp1 means the PPP interface. The Gateway is the learned Gateway www.netcomm.com.au Page 52 Rev. 1- YML672...
  • Page 53: Mac Filtering

    PC. Type: Enter the hexadecimal number for the Ethernet type field in Ethernet_II packets. For example, 0800 is for IP protocol. 0800 - IP Protocol A5FF - Ethernet Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 53...
  • Page 54: Security

    The Admin Password Configuration page allows the user to set the password for administrator. The Admin password is the same as the FTP password and must be at least 8-characters long for the FTP function to work. User Name: admin Password (default): password www.netcomm.com.au Page 54 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 55: User Password

    When logged in as a general user you can view the basic staus of the NB1300 but you can not make critical changes to the unit. User Name: admin Password (default): password Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 55...
  • Page 56: Misc Configuration

    DHCP server runs on the WAN side of a network. To have this function working properly, please disable the NAT to run on router mode only, disable the DHCP server on the LAN port, and make sure the routing table has the correct routing entry. www.netcomm.com.au Page 56 Rev. 1- YML672...
  • Page 57 PPP will be automatically reconnected when an URL is entered in the browser (packet interested in going out the WAN). For the Automatic Reconnect, it will reconnect the PPP session whenever it is terminated by ISP. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 57...
  • Page 58: System Log

    DSL Link disconnected ATM Layer ATM detected ATM connected ATM disconnected ATM setting up VPI/VCI PPP Layer PPP authenticated PPP invalid user name or password PPP unable to connect with PPP server www.netcomm.com.au Page 58 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 59 IP Layer IP protocol up PPP IP address PPP Gateway IP address PPP DNS Primary IP address PPP DSN Secondary IP address Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 59...
  • Page 60: Code Update

    The Code Update page allows the user to upload new firmware to the NB1300. To upload new firmware: 1. Download the latest firmware image from the NetComm website 2. Save the file to your Desktop or other location 3. Select the Browse button and locate the file saved in step 2 4.
  • Page 61: Status

    The Router page shows the firmware versions and WAN and LAN interface status. Firmware Version: This field displays the NetComm firmware version number. Showtime Firmware Version: This field displays the NetComm firmware version number. Graphical Interface Version: This field displays the Graphical User Interface version.
  • Page 62: Adsl

    CRC Errors: This field displays the number of transmit data frames containing CRC errors. Data Rate: This field displays the ADSL data rate. Latency: This field displays the latency modes for fast or interleave. www.netcomm.com.au Page 62 Rev. 1- YML672...
  • Page 63: Lan

    IP addresses and MAC addresses. Ethernet Link Status: This field displays the link up or down for the Ethernet. USB Link Status: This field displays the link up or down for the USB. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 63...
  • Page 64: Wan

    (ADSL) interface. Use the Virtual Circuit selection to selection different PVC for status display. DHCP Release & Renew: This field allows the user to release and renew the WAN IP address in the WAN DHCP Client Enabled (dynamic) mode. www.netcomm.com.au Page 64 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 65: Atm

    The ATM Status page shows all the statistics information of ATM cells. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 65...
  • Page 66: Tcp Connections

    TCP Connections TCP Status: The TCP Status page shows the statistics for all TCP connections. www.netcomm.com.au Rev. 1- YML672 Page 66 NB1300_2 ADSL Modem...
  • Page 67: Learned Mac Table

    Learned MAC Table The Learned MAC Table page shows the current learned Bridge MAC table. Aging Timeout: This field allows the user to enter the update period for the MAC table. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 67...
  • Page 68: Ppp

    Byte Received. Connect and Disconnect: This field allows the user to manually connect/disconnect the PPP connection for each PPP interface. In another word, each PPP session can be connected and disconnected individually. www.netcomm.com.au Page 68 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 69: Save Settings And Reboot

    After the Save and Reboot, you will be returned to the onepage setup. Note: DO NOT power the unit off or press the reset button again during the reboot process. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 69...
  • Page 70: Appendix A - Connection Instructions

    5. Ensure that your computer has a LAN link light. 6. Connect one end of the ADSL phone line to the NB1300 ADSL Modem and the other end to the wall socket. www.netcomm.com.au Page 70 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 71: Connect Your Nb1300 Adsl Modem Via Usb

    To install the USB driver please follow the steps below; 1. Boot your machine into Windows 98/Me/2000/XP. 2. Insert your NetComm NB1300 CD ROM into your CD-ROM drive. 3. Plug power up to your NB1300 and switch ON. 4. Plug a USB cable from the back of the unit into a spare USB socket on your computer.
  • Page 72: Appendex B - Trouble Shooting

    Make sure that the power cord is properly connected to your ADSL Modem and that the power supply adapter is also properly connected to a functioning power outlet. Check that you are using the 12 V AC power adapter supplied by NetComm for this product.
  • Page 73: Web Based Interface

    If you are unable to access the NB1300 ADSL Modem’s Web Based Interface from a computer on your local network, check the following: Check the Ethernet connection between your computer and your NetComm ADSL Modem. Make sure your computer’s IP address is on the same subnet as your ADSL Modem. If you are using the recommended addressing scheme, your computer’s address should be in the...
  • Page 74: Internet / Isp Connection

    To check the WAN IP address from the browser interface: 1. Launch your browser and select an external site such as www.netcomm.com.au 2. Access the Main Menu of the ADSL Modem’s configuration at http://192.168.1.1 3. Under the Router menu, check that an IP address is shown for the WAN Port. I nothing is shown, your ADSL Modem has not obtained an IP address from your ISP.
  • Page 75: Internet Browsing

    The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 75...
  • Page 76 Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation. Verify that the IP address for your ADSL Modem and your computer are correct and that the addresses are on the same subnet. www.netcomm.com.au Page 76 Rev. 1- YML672 NB1300_2 ADSL Modem...
  • Page 77 Check to see that the network address of your computer (the portion of the IP address specified by the netmask) is different from the network address of the remote device. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 77...
  • Page 78: Appendix C - Glossary

    Authority (IANA) which is in charge of assigning IP Addresses to Internet users, ISPs etc. NAT is a technology that has been introduced to help maximize the utilization of assigned IANA and global IP Addresses. www.netcomm.com.au Page 78 Rev. 1- YML672...
  • Page 79 MSS during the TCP connection handshake. The default value is 1432. UBR: Short for Unspecified bit rate. WAN: Wide Area Network. A System of LANs connected by telephone lines and/or radio waves. Rev. 1 - YML672 NB1300_2 ADSL Modem www.netcomm.com.au Page 79...
  • Page 80: Registering Your Netcomm Product

    Registering your NetComm Product To ensure that the conditions of your warranty are complied with, please go to the NetComm web site for quick and easy registration of your product at Alternatively, you can use a copy of the Warranty Registration Form on the following page and mail it to NetComm Limited, PO Box 1200, Lane Cove NSW 2066.
  • Page 81: Warranty Registration Form

    Warranty Registration Form Date of Purchase …...…………...………... Name …...…………...………... Company …...…………...………... Address …...…………...………... ……………………...……... Tel No ( ) ...……….…. E-mail …...…………...………... The following information is vital for your warranty Please make sure it’s correct and complete. Serial No …...…………...………... Model …...…………...………...
  • Page 83: Product Warranty

    2. This warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require;...

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