NetComm NTC-4000 series User Manual
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NetComm NTC-4000 series User Manual

NetComm NTC-4000 series User Manual

Intelligent m2m serial modem
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Intelligent M2M Serial Modem
NTC-4000 SERIES
USER GUIDE

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  • Page 1 Intelligent M2M Serial Modem NTC-4000 SERIES USER GUIDE...
  • Page 2 Copyright Copyright©2011 NetComm Limited. All rights reserved. The information contained herein is proprietary to NetComm Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Limited.

  • Page 3: Table Of Contents

    Inserting the SIM card ....................................9 Mounting Options ......................................10 Connecting the Data/Power cable ................................12 Connecting via mini USB ....................................12 Communicating with a NTC-4000 Series Modem ........................16 Dumb Terminal ......................................16 Enhanced AT Commands .................................... 17 Modem Initialisation Steps ................................... 18 SerialNET ........................................

  • Page 4: Overview

    Overview Introduction This document details the process of configuring the NTC-4000 Series device via a terminal emulation programme (such as HyperTerminal) as well as mounting and deployment advice. This advice will include a few demonstration deployments and an explanation of related technologies that this M2M device is suitable for.

  • Page 5: Product Introduction

    Product Features The NTC-4000 Series enables serial based legacy devices to take part in a modern IP networking environment. Traditionally, this equipment relied on PSTN infrastructure and utilised the Hayes AT Command Set to configure an attached modem which could then dial out to a modem attached to a backend server.

  • Page 6: Physical Dimensions And Indicators

    The following page lists the physical dimensions of the NTC-4000 Series as well as the physical dimensions of the mounting bracket which can be used to attach the NTC-4000 Series to a Type-O DIN Rail or to provide a wall / ceiling mount.

  • Page 7: Integrated Interfaces

    Mini USB Connectivity via a virtual COM port Table 5 - Integrated Devices Please note: The driver required for the mini USB virtual COM port is available from the NTC-4000 Series Product Support page at: http://support.netcommwireless.com/product/m2m/ntc-4000 NTC 4000 Series – Intelligent M2M Serial Modem YML-OUM-N4K www.netcommwireless.com...

  • Page 8: Safety And Product Care

    Transport and Handling When transporting the NTC-4000 Series, it is recommended to return the product to the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport.

  • Page 9: Hardware Installation

    NTC-4000 Series Wireless M2M Hardware Installation Inserting the SIM card Please ensure that the NTC-4000 is not connected to the power cable before proceeding. Push the small yellow button besides the SIM card holder. Figure 3 – Accessing the NTC-4908 SIM Card Slot Insert the SIM card into the holder with the golden pins facing up.

  • Page 10: Mounting Options

    Figure 5 –Face Down Insertion of the SIM Card and SIM Card Holder Mounting Options The NTC-4000 series modem can be mounted on the wall or a DIN rail by using the mounting bracket. The mounting bracket is made from polyamide, which is a flexible material.

  • Page 11: Wall Mounting

    NTC-4000 Series Wireless M2M Once the bracket is attached to the DIN rail, slide the NTC-4000 Series modem into the mounting bracket to securely fix it in place. Figure 7 - Securing the NTC-4908 Mounting Bracket to the DIN Rail Wall Mounting Select the location you would like to attach the NTC-4000 Series modem to.

  • Page 12: Connecting The Data/Power Cable

    Connecting via mini USB The mini USB connection enables communication from a Windows computer via a virtual COM port. The NTC-4000 Series can then be configured via a terminal emulator (such as HyperTerminal). The steps below are for installing the driver under Windows XP: NTC-4000 Series Drivers are available from the NetComm Support website at http://support.netcommwireless.com/product/m2m/ntc-4000...
  • Page 13 NTC-4000 Series Wireless M2M Select “Install from a list or specific location (Advanced)” and click “Next”. Figure 10 - NTC-4908 USB Driver Installation – Select Driver Location Select “Don’t search, I will choose the driver to install” and click “Next”.
  • Page 14 Select the “Connect-One iChip Sabalo” and click “Next”. Figure 15 - NTC-4908 USB Driver Installation – Connect-One-iChip-Sabalo Option When prompted, click the “Continue Anyway” button to continue the NTC-4000 Series driver installation. Figure 16 - NTC-4908 USB Driver Installation – Driver Compatibility Warning Once the installation has finished you should see the following: Figure 17 - NTC-4908 USB Driver Installation –...
  • Page 15 Figure 18 - NTC-4908 USB Driver Installation - Device Manager Details If the Connect-One iChip Sabalo is not listed, please reboot your computer and attempt the driver installation again. If this still fails, please contact NetComm Wireless Technical Support at: http://support.netcommwireless.com/ NTC 4000 Series –...

  • Page 16: Communicating With A Ntc-4000 Series Modem

    Figure 20 - NTC-4908 Operation Settings - Baud Rate Selection The terminal window should then display indicating a connection is open to the NTC-4000 Series. This can be tested by entering the command “at+i” and receiving the response “I/OK” as shown below: NTC 4000 Series –...

  • Page 17: Enhanced At Commands

    AT+I commands are parsed and acted upon by the NTC-4000’s embedded iChip, providing a wide variety of additional functionality. For a full list of the enhanced AT Commands supported, please refer to the AT Command Set guide available from the NetComm website at: http://www.netcommwireless.com/product/m2m/ntc-4000...

  • Page 18: Modem Initialisation Steps

    Power cycle the NTC-4000 Series device and allow 30 seconds for the modem to enumerate on the USB port, The NTC-4000 Series device is now ready to be used, either via a dial up internet session, or via the embedded IP stack.
  • Page 19 NTC-4000 Series Wireless M2M at+imtyp=14 Set the type of modem connected to the iChip appropriate for the NTC-4520 at+imtyp=2 Set the type of modem connected to the iChip appropriate for the NTC-4908 at+iCPF=0 Set the active communications platform to modem.
  • Page 20 Below is a set of example commands to connect to the internet using an NTC-4000 Series product. This is intended to be an example only, and users should refer to the full list of commands as alternate commands may be required depending on the application and environment.

  • Page 21: Serialnet

    SerialNet can be set up in a number of different modes. For a full explanation, please see the AT command manual found on the NetComm website at http://www.netcomm.com.au/products The instructions below are an example only. Depending on the requirements of an application, different SerialNET modes might be more applicable.
  • Page 22 NTC-4000 Series Wireless M2M SerialNET and Telnet Example Instruction Set Plug a cable from your computer to your NTC-4000 and using the terminal settings, modem initialisation steps and example enhanced AT Commands as a reference ensure your NTC-4000 is connected via mobile broadband and is online.
  • Page 23 (SerialNET Device Re-Initialization Delay) parameter. Thiis field is measured in seconds from 0 – 3600. There are many more configurations and AT Commands that can be used with SerialNET. The full AT command manual is available from the NetComm website at http://www.netcommwireless.com/product/m2m/ntc-4000 NTC 4000 Series –...

  • Page 24: Dial-Up Networking

    NTC-4000 Series Wireless M2M Dial-up Networking The NTC-4000 can be used to dial up to the internet and provide networking using a standard serial modem driver. Example screenshots are shown below to demonstrate this process using Windows 7, however similar steps can be utilised in other operating systems.
  • Page 25 NTC-4000 Series Wireless M2M Select the Modems tab, and then click Add. Figure 23 – Dial-Up Networking - Add Modem Select Don’t detect my modem; I will select from a list and then click Next Figure 24 - – Dial-Up Networking - Select Modem NTC 4000 Series –...
  • Page 26 NTC-4000 Series Wireless M2M Wait a few moments until the list is loaded, then select Standard 33600 bps modem from the list, and click Next. Figure 25 – Dial-Up Networking - Select standard 33600 bps Modem Select the port that the NTC-4000 is connected to and select Next. In the example screenshot below, the NTC-4000 is connected via the serial cable to port COM1.
  • Page 27 NTC-4000 Series Wireless M2M Wait a few moments whilst Windows installs the driver and click Finish on the final screen of the wizard. Figure 27 – Dial-Up Networking - Add Dial-Up Modem Completion The modem must now be modified to add a special initialisation string to pass the APN information required by your service to connect to the cellular network.
  • Page 28 NTC-4000 Series Wireless M2M Click Change settings and wait a moment for the window to reload. Figure 29 - – Dial-Up Networking - Change Modem Settings Click on the Advanced tab, and type the following initialization commands in the Extra initialization commands field: at+cgdcont=1,"IP","...
  • Page 29 NTC-4000 Series Wireless M2M After entering the Extra initialisation command, click OK, exit from the Phone and Modem menu by clicking OK and return to the Control Panel. Ensure that modem is still being used as the search term, and click Set up a dial-up connection.
  • Page 30 NTC-4000 Series Wireless M2M After clicking Connect, your computer will attempt to dial-up to the Internet. This may take a minute or two to complete. If the connection was successful, you will be notified as shown below. Click Close and you are now ready to utilise your internet connection.

  • Page 31: Implementation And Deployment Scenarios

    NTC-4000 Series then utilises a 3G connection to provide IP connectivity. Depending on the legacy device, a minor modification to the AT commands in use is all that is required to go from dialling out on a fixed line service to using the NTC-4000 Series functions instead.
  • Page 32 NTC-4000 Series Wireless M2M Back-end Server Deployment: There are a number of ways to access a “back-end” server. Two of these are: Direct Socket Connection HTTP POST Please refer to the AT Command reference document for a full list of functions and connection methods available via the NTC-4000 Series.

  • Page 33: Remote Security System

    In the above deployment example, the NTC-4000 series is connected to a serial based security camera. The NTC-4000 Series then utilises a 3G connection to provide IP connectivity. By storing the output of the camera on a WWW server, the NTC-4000 Series enables this content to be viewed via the Internet.
  • Page 34 NTC-4000 Series Wireless M2M Email Alert An email can be sent to indicate activity has been detected. This can be achieved with the following AT commands: AT+iSMTP[p]=server (Set the SMTP server name with which to send email through) AT+iSMA=v server...

  • Page 35: Remote Parking Meter

    Figure 37 - Parking Meter Deployment In the above deployment example, the NTC-4000 series is connected to a serial based parking meter. The NTC-4000 Series then utilises a 3G connection to provide IP connectivity. Meter reading can then be achieved without needing to be on-site; either by sending the current meter reading to a back-end server or by directly querying the meter via a specially coded webpage stored on the built-in WWW server.

  • Page 36: Remote Weather Monitoring

    AT commands in use is all that is required to go from dialling out on a fixed line service to using the NTC-4000 Series 3G capabilities instead. Monitoring can then be achieved by having the NTC-4000 Series dial out to a modem based service to send any collected data.

  • Page 37: Utilised At Command Reference

    The following chapter describes in detail the AT Commands used in the deployment examples. Please note: For a full list of the AT commands supported by the NTC-4000, please refer to the “NTC-4000 Series AT Command Reference” document available from the NTC-4000 Series support page on the NetComm Wireless Website (http://www.netcommwireless.com/products/m2m-wireless) +iSTCP —...
  • Page 38 NTC-4000 Series Wireless M2M +CFUN – Chip Module Function Syntax: AT+iCFUN= Set the function of the on-board chip module. Parameters: PARAMETER DEFINITION Function value 0-5 Table 13 - AT Command Reference - AT+iCFUN Command Options: VALUE DESCRIPTION Minimum functionality, i.e. the phone is switched off.
  • Page 39 NTC-4000 Series Wireless M2M +iSSND[%] — Send a Byte Stream to a Socket Syntax: AT+iSSND[%]:<hn>,<sz>:<stream>[<checksum>] Sends a byte stream of size sz to the socket specified by the socket handle hn. Parameters: PARAMETER DEFINITION A TCP/UDP socket handle of an open socket The exact size of the byte stream that follows A byte stream of size sz to be sent to the specified socket.
  • Page 40 NTC-4000 Series Wireless M2M +iSFSH[%] — Flush Socket’s Outbound Data Syntax: AT+iSFSH[%]:<hn> Flushes (immediately sends) accumulated data in a TCP socket‘s outbound buffer. Parameters: PARAMETER DEFINITION A TCP socket handle of an open socket Table 16 - AT Command Reference - AT+iSFSH Command Options: <hn>...
  • Page 41 NTC-4000 Series Wireless M2M +iSCLS — Close Socket Syntax: AT+i[!]SCLS:<hn> Closes a TCP/UDP socket. If the socket is the only open socket and the stay online flag (!) is not specified, iChip terminates the Internet session and goes offline. Parameters:...
  • Page 42 NTC-4000 Series Wireless M2M Socket Command Abort While the iChip is in Internet mode, during a TCP or UDP socket operation, it is possible to override iChip‘s normal timeout procedure and abort the current socket operation in an orderly manner.
  • Page 43 NTC-4000 Series Wireless M2M +iLPRT — SerialNET Device Listening Port Syntax: AT+iLPRT= Permanently sets the port number on which iChip will listen for client connections in SerialNET mode. Parameters: PARAMETER DEFINITION 0-65535 Table 18 - AT Command Reference - AT+iLPRT...
  • Page 44 NTC-4000 Series Wireless M2M +iSNSI — SerialNET Device Serial Interface Syntax: AT+iSNSI=settings_str Sets serial interface settings for SerialNET mode. Parameters: PARAMETER DEFINITION Serial link settings in SerialNET mode. ‖<baud>,<data_bits>,<parity>,<stop_bits>,<flow>‖ settings_str = Table 20 - AT Command Reference - AT+iSNSI Command Options: baud <...
  • Page 45 NTC-4000 Series Wireless M2M +iBDRF — Define A Fixed Baud Rate on the Host Connection Syntax: AT+iBDRF=< > Sets the baud rate on host serial connection. This parameter is saved to nonvolatile memory and activated only after power-up. Parameters: PARAMETER DEFINITION 0..9|‗a‘|‗h‘...
  • Page 46 NTC-4000 Series Wireless M2M +iTOA — Define Primary Addressee Syntax: AT+iTOA[n]=Email@ Permanently sets Email addressee. Parameters: PARAMETER DEFINITION Email@ = Email This is the default Email addressee, which will be used to direct Email messages sent by iChip. addressee. optional index of addressee. When n is not specified, TOA00 (primary addressee) is used.
  • Page 47 NTC-4000 Series Wireless M2M +iRRMA — IP Registration Mail Address Syntax: Email@ AT+iRRMA= Permanently sets the IP registration addressee. Parameters: PARAMETER DEFINITION Email addressee. This addressee will receive a registration Email message after iChip establishes an Internet session connection Email@ = as a result of an explicit AT+i command or as a result of automated Internet session establishment procedures.
  • Page 48 NTC-4000 Series Wireless M2M +iREA — Return Email Address Syntax: AT+iREA=Email@ Permanently sets the Return Email Address. This is the Email address that will be used when replying to this Email. Parameters: PARAMETER DEFINITION Email@ Email addressee. Table 30 - AT Command Reference - AT+iREA...
  • Page 49 NTC-4000 Series Wireless M2M +iDSTR — Define Disconnection String for SerialNET Mode Syntax: AT+i[!]DSTR:<disconnect_string> Permanently sets SerialNET device disconnection string. In a modem environment, iChip also goes offline following this event. Parameters: PARAMETER DEFINITION disconnect_string The string expected on a serial link to signal socket disconnection.
  • Page 50 NTC-4000 Series Wireless M2M +iMBTB — Max Bytes To Buffer Syntax: AT+iMBTB= Permanently sets max bytes to buffer while the iChip is establishing an Internet connection. Parameters: PARAMETER DEFINITION number of bytes to buffer while establishing the connection in SerialNET mode.
  • Page 51 NTC-4000 Series Wireless M2M +iMCBF — Maximum Characters before Socket Flush Syntax: AT+iMCBF= Permanently sets max number of characters before flushing the SerialNET socket. Parameters: PARAMETER DEFINITION This parameter specifies the maximum number of characters received on the serial link before flushing the SerialNET socket.
  • Page 52 NTC-4000 Series Wireless M2M +iFCHR — Flush Character Syntax: AT+iFCHR=flush_chr Permanently sets flush character in SerialNET mode. Parameters: PARAMETER DEFINITION flush_chr A character received on serial link to signal socket flush in SerialNET mode. Table 38 - AT Command Reference - AT+iFCHR...
  • Page 53 NTC-4000 Series Wireless M2M +iMTTF — Max Timeout to Socket Flush Syntax: AT+iMTTF= Sets max inactivity timeout before flushing the SerialNET socket. Parameters: PARAMETER DEFINITION number of milliseconds of inactivity on serial link to signal socket flush in SerialNET mode.
  • Page 54 NTC-4000 Series Wireless M2M +iSNMD — Activate SerialNET Mode Syntax: AT+i[! | @]SNMD Activates SerialNET mode. Instead of using the optional (!) and (@) flags, you can use the following syntax: AT+iSNMD=1 is equivalent to AT+iSNMD AT+iSNMD=2 is equivalent to AT+i!SNMD...
  • Page 55 NTC-4000 Series Wireless M2M +iSNRD — SerialNET Device Re-Initialization Delay Syntax: AT+iSNRD= Sets SerialNET mode re-initialization delay in seconds. Parameters: PARAMETER DEFINITION The number of seconds iChip will pause before reinitializing SerialNET mode after a failed attempt to establish a socket connection to the peer or a connection related fatal error. A new SerialNET connection will only be attempted after SerialNET re-initializes.
  • Page 56 NTC-4000 Series Wireless M2M +iURL — Default URL Address Syntax: AT+iURL=URLadd Sets the URL address string used for downloading web pages and files and uploading files to web servers. Parameters: PARAMETER DEFINITION URLadd URL address string. Table 45 - AT Command Reference - AT+iURL Command Options: URLadd –...
  • Page 57 NTC-4000 Series Wireless M2M +iSLNK — Submit A POST Request to a Web Server Syntax: AT+i[!]SLNK:<text> Submits a plain text POST request to a web server defined in the URL parameter. The “Content-type:” field of the POST request is defined by the CTT parameter.
  • Page 58 NTC-4000 Series Wireless M2M +i[@]FOPN — FTP Open Session Syntax: AT+i[@]FOPN:<server>[,<port>]:<user>,<pass>[,<accnt>] Opens an FTP link to an FTP server. Parameters: PARAMETER DEFINITION server Logical name of the FTP or the server‘s IP address. port Optional FTP port in the range 0..65535.
  • Page 59 NTC-4000 Series Wireless M2M +iFSTO — FTP Open File for Storage Syntax: AT+iFSTO:<F_hn>,<path>[,<sz>] Opens a remote FTP server file for upload. Parameters: PARAMETER DEFINITION F_hn An open FTP session handle path Destination file pathname Optional size in bytes to reserve for the file on the remote FTP server...
  • Page 60 NTC-4000 Series Wireless M2M +iFSND — FTP Send File Data Syntax: AT+iFSND:<F_hn>,<sz>:<stream…> Uploads data to a remote FTP server file. Valid only after a successful AT+iFSTO or AT+iFAPN command. Parameters: PARAMETER DEFINITION F_hn An open FTP session handle The exact size of the data stream that follows stream A byte stream of size <sz>...
  • Page 61 NTC-4000 Series Wireless M2M +iFCLF — FTP Close File Syntax: AT+iFCLF:<F_hn> Closes a file downloaded to a remote FTP server. Only valid after a successful AT+iFSTO or AT+iFAPN command and optional AT+iFSND commands. Parameters: PARAMETER DEFINITION F_hn An open FTP session handle...
  • Page 62 NTC-4000 Series Wireless M2M +iSMTP — Define SMTP Server Name Syntax: AT+iSMTP[p]=server Permanently sets the SMTP Server Name or IP. Parameters: PARAMETER DEFINITION server An SMTP server name or IP address. Server names must be resolvable by the primary or alternate DNS.
  • Page 63 NTC-4000 Series Wireless M2M +iSMA — SMTP Authentication Method Syntax: AT+iSMA=v Permanently sets SMTP authentication method. Parameters: PARAMETER DEFINITION Can be 0 or 1 Table 55 - AT Command Reference - AT+iSMA Command Options: v=0 - SMTP authentication will be disabled.
  • Page 64 NTC-4000 Series Wireless M2M +iSMU — Define SMTP Login User Name Syntax: AT+iSMU=user Permanently sets Authenticated SMTP login User Name. Parameters: PARAMETER DEFINITION user User Name to be used when logging on to an SMTP server that requires authentication (if iSMA is set to a non zero value).
  • Page 65 NTC-4000 Series Wireless M2M +iSMP — Define SMTP Login Password Syntax: AT+iSMP=pass Permanently sets authenticated SMTP login password. Parameters: PARAMETER DEFINITION pass Password to be used when logging on to an SMTP server that requires authentication. Table 59 - AT Command Reference - AT+iSMP Command Options: pass='' - Empty: No SMTP authentication password defined.
  • Page 66 NTC-4000 Series Wireless M2M +iEMA — Accept ASCII-Coded Lines for E-Mail Send Syntax: AT+i[!]EMA:<text lines> Defines a plain text e-mail body. Parameters: PARAMETER DEFINITION Plain text e-mail body. The e-mail body contains <CR/LF> terminated ASCII character strings. <text lines> must be terminated by text lines a dot character (.) in the 1st column of an otherwise empty line.
  • Page 67 NTC-4000 Series Wireless M2M +iEMB — Accept Binary Data for Immediate E-Mail Send Syntax: AT+i[!]EMB[#]:<sz>,<data> Defines and sends a MIME-encoded binary e-mail. Parameters: PARAMETER DEFINITION size of <data> in bytes data <sz> bytes of binary data Table 62 - AT Command Reference - AT+iEMB Command Options: <sz>...
  • Page 68 NTC-4000 Series Wireless M2M +iE* — Terminate Binary E-Mail Syntax: AT+i[!]E* Terminates the current binary e-mail attachment. Command Options: ! - Stay online after completing the command Result Code: I/OK - If a binary e-mail attachment is in the process of being defined. The e-mail message is terminated and the SMTP session is then completed and closed.
  • Page 69 NTC-4000 Series Wireless M2M +iTOPN — Telnet Open Session Syntax: AT+iTOPN:<server> Opens a Telnet link (socket) to a Telnet server on port 23. Parameters: PARAMETER DEFINITION server Logical name of the Telnet server or the server‘s IP address. Table 63 - AT Command Reference - AT+iTOPN Command Options: <server>...
  • Page 70 NTC-4000 Series Wireless M2M +iTSND — Telnet Send Data Line Syntax: AT+iTSND:<data line> Sends data to the remote Telnet server. Parameters: PARAMETER DEFINITION A line of data bytes to be sent to the Telnet server. iChip terminates the <data line> with a <CR><LF> and sends it to the Telnet data line server.
  • Page 71 NTC-4000 Series Wireless M2M +iTBSN[%] — Telnet send a Byte Stream Syntax: AT+iTBSN[%]:<sz>:<stream> Sends a byte stream of size <sz> to the Telnet server. Parameters: PARAMETER DEFINITION The exact size of the byte stream that follows stream A byte stream of size <sz> to be sent to the Telnet server...
  • Page 72 NTC-4000 Series Wireless M2M +iTFSH[%] — Flush Telnet Socket’s Outbound Data Syntax: AT+iTFSH[%] Flushes (immediately sends) all the data accumulated in a Telnet socket‘s outbound buffer. Command Options: % - When the flush-and-acknowledge (‘%‘) flag is specified, iChip flushes and waits for the Telnet server receipt acknowledgment of all outstanding outbound data.
  • Page 73 NTC-4000 Series Wireless M2M +iTCLS — Telnet Close Session Syntax: AT+i[!]TCLS Closes the Telnet link. Command Options: ! - Stay online after completing the command Result Code: I/OK - If an active Telnet socket exists. Followed by: I/DONE - When the Telnet link was the last open socket and after successfully closing the Telnet link. Allow a 2.5 seconds delay for iChip re-initialization following an Internet mode session.
  • Page 74 NTC-4000 Series Wireless M2M ATD — Dial a telephone number Syntax: ATD<number> Dials the telephone number specified. Parameters: PARAMETER DEFINITION number The telephone number of the modem to be dialed into Table 66 - AT Command Reference - ATD Result Code:...
  • Page 75 NTC-4000 Series Wireless M2M ATH – Terminate the current connection Syntax: Terminates the current dialup connection. Result Code: OK – After disconnecting the current dialup session NTC 4000 Series – Intelligent M2M Serial Modem YML-OUM-N4K www.netcommwireless.com...

  • Page 76: At+I Result Code Summary

    NTC-4000 Series Wireless M2M AT+i Result Code Summary RESPONSE STRING DENOTATION I/OK Command was successfully executed. I/BUSY iChip busy. Command discarded. I/DONE iChip completed Internet activity; returned to command mode, or entered SerialNET mode iChip completed Internet activity and returned to command mode, or entered SerialNET mode. iChip issues this...
  • Page 77 NTC-4000 Series Wireless M2M E-mail IP registration failed IP registration failed for all methods specified RESERVED RESERVED In Always Online mode, connection was lost and re- RESERVED established A remote host, which had taken over iChip through the LATI port, was disconnected...
  • Page 78 NTC-4000 Series Wireless M2M Illegal HTTP port number Illegal URL address The AT+iWWW command failed because iChip does URL address too long not contain a home page WEB server is already active with a different MAC address exists backlog. No IP address...

  • Page 79: Technical Data

    Table 68 - Technical Specifications for the NTC-4000 Series Mini USB Connector The mini USB connector provides a USB based virtual COM port to facilitate communications to the NTC-4000 series in the event a COM port. It utilises a standard mini USB pin out configuration.

  • Page 80: Rj-45 Connector

    NTC-4000 Series Wireless M2M RJ-45 Connector The RJ-45 connector provides an interface for a serial data connection and for device input power using the pin layout shown below. Pin: 8 Figure 40 -The RJ-45 Connector SIGNAL DESCRIPTION Input voltage 8VDC - 56VDC...

  • Page 81: Electrical Specifications

    NTC-4000 be powered using a 12VDC/1.5A power supply. Environmental Specifications / Tolerances The industrial enclosure of the NTC-4000 Series makes it able to operate over a wide variety of temperatures from -20˚C ~ 50˚C. NTC 4000 Series – Intelligent M2M Serial Modem YML-OUM-N4K www.netcommwireless.com...

  • Page 82: Product Service And Support

    I am receiving an ‘I/ERROR (##)’ response from the NTC-4000 with an error code that I don’t understand Please refer to the error codes listed on page 23 of the AT Command manual which can be found on the NetComm Website to learn the meaning of the Result codes.
  • Page 83 Check that the correct APN, username and password is being used for your service Check whether the SIM card has SIM Security enabled by using the at+icpin? Command. If you are still experiencing issues after performing the above checks, please contact NetComm Technical Support by going to: http://support.netcommwireless.com/ NTC 4000 Series –...

  • Page 84: Web Based Product References

    NTC-4000 Series Wireless M2M Web Based Product References The following reference information is also available for the NTC-4000 Series from the NetComm Support website at: http://www.netcommwireless.com/products/m2m-wireless User Manual Quick Start Guide Product Specification Sheet Complete AT Command Reference NTC 4000 Series – Intelligent M2M Serial Modem YML-OUM-N4K www.netcommwireless.com...

  • Page 85: Faqs

    FAQs Q) Is the NTC-4000 series a 3G serial modem? The NTC-4000 series is able to operate as a 3G serial modem, however it is also so much more. It is also able to perform the following functions: RAS (Remote Access) server...

  • Page 86: Abbreviations And Terminology

    NTC-4000 Series Wireless M2M Abbreviations and Terminology The following abbreviations are used throughout this document: ABBREVIATION / TERMINOLOGY DEFINITION AT Command A set of commands used to control a serial based device. Escape Code Sequence Refers to putting the modem into command mode – Usually done by issuing +++ (3 ‘+’ characters).

  • Page 87: Appendix A: Tables

    NTC-4000 Series Wireless M2M Appendix A: Tables Table 1 - Document Revision History ........................... 2 Table 2 - LED Indicators ..............................6 Table 3 - Device Dimensions Table 4 - Mounting Bracket Dimensions ............. 6 Table 5 - Integrated Devices ............................7 Table 6 - NTC-4908 Initialisation Step Details ......................
  • Page 88 Table 64 - AT Command Reference - ATD ........................74 Table 65: AT+i Result Code Summary ......................... 78 Table 66 - Technical Specifications for the NTC-4000 Series ..................79 Table 67 - Mini USB Connector Pin Outs ........................79 Table 68 - RJ-45 Connector Pin Outs .......................... 80 Table 69 - RJ-45 to DB-9 Serial/Power Connector Pin Outs ..................

  • Page 89: Legal And Regulatory

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 90: Product Warranty

    To the extent NetComm is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability to the extent such liability is lawfully able to be limited.

  • Page 91: Contact

    NTC-4000 Series Wireless M2M Contact Address: NETCOMM WIRELESS LIMITED, Level 2, 18-20 Orion Road, Lane Cove NSW 2066 Sydney, Australia ABN: 85 002 490 486 Website: http://www.netcommwireless.com/ Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com, technicalsupport@netcommwireless.com NTC 4000 Series – Intelligent M2M Serial Modem YML-OUM-N4K www.netcommwireless.com...

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