BWT AQA drink Pure Slim DUO Installation And Operating Instructions page 4

Fault
No filtered water
Leaking around the filter
Low flow rate
Air bubbles in water
Water is milky/white in colour
Saddle valve leaking
If your problem persists, please call our technical team during office hours on 01494 838 100
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CONTACT
BWT UK Limited,
BWT House,
High Wycombe,
HP12 3SU
Tel: 01494 838 100
Fax: 01494 838 101
bwt.com
BWT In-line Water Filter Kits
Trouble Shooting Guide
Cause
Water intake or isolating valve closed
Filter not fitted correctly
Mains water switched
off Pipes are kinked
Leak from tube
connection
Cracked filter body
Trapped O Ring
System pressure is too low
Inlet valve not fully open
Not completely bled
Process-related formation of carbonic acid
that escapes as small white bubbles
BWT 2020. In the interests of product development, we reserve the right to alter
specifications without prior notice. All photographs and dimensions are given for
guidance only. Terms and conditions apply. E&OE.
Action
Check isolating valves and open if necessary.
Check fittings are correctly attached.
Turn on mains water.
Reroute pipe with smooth and sweeping bends.
Check pipes are cut squarely and fully inserted into
the push-fit connectors, remembering to pull back on
the pipe to complete the joint.
Isolate system and replace filter.
Check system pressure is greater than 2 bar.
Check inlet valve is fully open
Repeat the bleeding procedure.
Cloudiness should disappear after approx. 5 min.
If symptoms persist, please contact us on the
number below.
Turn off saddle valve and turn on drinking water tap to
release any pressure. Placing a small bowl under the
tap to catch any water, carefully loosen and remake
the joint, ensuring the tap is properly aligned to the
main pipework. Open the water supply valve, then
close tap and check for leaks. If the leaks persist, or if
there are other leaks on the unit, turn off the water
sup- ply then call Technical Support on the number
below.