Cisco 6800 Series User Manual page 9

Calls
Procedure
Step 1 Press Hold
Step 2 To resume a call from hold, press Hold
Answer a Call Left on Hold for Too Long
Your phone is configured to provide cues that let you know when you have left a call on hold for too long:
• Flashing red line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
• Ringing notification on the phone if a hold reminder is configured with phone web page
Procedure
Press Hold
Swap Between Active and Held Calls
You can easily switch between active and held calls.
Procedure
Press the line button for the held call, then press Resume to resume that call and place the other call on hold
automatically.
Call Park
You can use your phone to park a call. You can then retrieve the call either from your phone or another phone,
such as a phone at a coworker's desk or in a conference room.
A parked call is monitored by your network so you won't forget about it. If the call remains parked for too
long, you hear an alert. You can then answer, decline to answer, or ignore the call on your original phone.
You can also continue retrieving it from another phone.
If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as
set by your administrator.
or Hold.
or Resume to resume the held call.
Answer a Call Left on Hold for Too Long
or Resume.
Calls
9