Polycom VVX 310 Quick Start Manual page 4

PLACE CALLS
You can only have one active call in progress on your
phone.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing or
To place a call, do one of the following:
• Pick up the handset, press or
phone number, and tap .
• Enter the phone number, tap
handset, or press or .
• From the Lines screen, press the Line key, enter
the phone number, and tap
• Select a Favorite from the Home screen.
• Select a contact from the Recent Calls.
• Select a contact from the Contact Directory.
ANSWER CALLS
You can answer calls using the handset, speakerphone,
or a headset.
To answer a call, do one of the following:
• To answer with the speakerphone, press
tap Answer.
• To answer with the handset, pick up the handset.
• To answer with a headset, press
END CALLS
You can only end active calls.
To end a held call, you must resume the call first.
To end an active call:
» Place handset in the cradle, press
End Call.
To end a held call:
» Tap Resume > End Call.
HOLD AND RESUME CALLS
You can have multiple calls on hold and resume a call at
any time.
To hold a call:
. » Tap Hold.
To resume a call:
» Tap Resume.
, enter the
TRANSFER CALLS
, and pick up the
You can transfer calls to any contact and choose the
way to transfer the call.
.
To transfer a call:
1. Press and hold Transfer.
2. Choose Blind or Consultative.
3. Dial a number or choose a contact. If you chose
Blind, the call is transferred immediately.
4. If you chose Consultative, tap Transfer.
FORWARD CALLS
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
or
To forward an incoming call:
1. On the Incoming Call screen, tap Forward.
.
2. Enter your contact's number and tap Forward.
To forward all incoming calls:
1. On the Home Screen, tap Forward.
2. Choose either Always, No Answer, or Busy.
3. Enter a contact's number, and select Enable.
4. If you chose No Answer, you can enter the
or , or tap
number of rings before the call is forwarded.
To disable call forwarding:
1. On the Home Screen, tap Forward.
2. Choose your forwarding type and tap Disable.
MANAGE VOICEMAIL
When you have new voicemail messages, the messages
icon or displays on your line.
To access the voicemail system:
1. On the Home screen, tap or
Messages, or dial *95.
2. Tap Message Center > Connect.
Initial Setup, select:
0 – to select mailbox options and then select:
1 – to record unavailable greeting
2 – to record busy greeting
3 – to record your name
5 – to reset your password
Listen to Messages, select:
1 – to play Messages
During playback:
1 – to Skip envelope info
* – to Rewind message
# – to Fast Forward message
2 – to Start message again
3 – for Advanced Options
4 – to Skip to previous message
5 – to Repeat current message
6 – to Skip to next message
7 – to Delete message
9 – to Save message
CONTACT DIRECTORY
To view the Contact Directory:
» Tap Directories > Contact Directory.
To add a contact to the Contact Directory:
1. In the Contact Directory, tap
2. Enter the contact's information and tap Save.
or
or .