Polycom VVX 310 Quick Start Manual page 2

PLACE CALLS
You can only have one active call in progress on your
phone.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing or
To place a call, do one of the following:
• Pick up the handset, press or
phone number, and press Send.
• Enter the phone number, press Dial and pick up
the handset, or press or
• From the Lines screen, press the Line key, enter
the phone number, and select Send.
• Select a Favorite from the Home screen.
• Select a contact from the Recent Calls list and
select Dial.
• Select a contact from the Contact Directory and
select Dial.
ANSWER CALLS
You can answer calls using the handset, speakerphone,
or a headset.
To answer a call, do one of the following:
• To answer with the speakerphone, press
press the Answer soft key.
• To answer with the handset, pick up the handset.
• To answer with a headset, press
END CALLS
You can only end active calls. To end a held call, you
must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
or press the End Call soft key.
To end a held call:
1. Highlight the held call and press Resume.
2. Press End Call.
HOLD AND RESUME CALLS
You can have multiple calls on hold and resume a call at
any time.
To hold a call:
» Highlight the call and press the Hold soft key or
.
press .
To resume a call:
, enter the
» Highlight the call and press the Resume soft key or
press .
TRANSFER CALLS
.
You can transfer calls to any contact and choose the
way to transfer the call.
To transfer a call:
1. Press and hold the Transfer soft key or press
2. Choose Blind or Consultative.
3. Dial a number or choose a contact. If you chose
Blind, the call is transferred immediately.
4. If you chose Consultative, press the Transfer soft
key or press
FORWARD CALLS
You can forward an incoming call to a contact or
or
forward all incoming calls to a contact.
To forward all incoming calls:
1. On the Home Screen, select Forward.
.
2. Choose either Always, No Answer, or Busy.
3. Enter a contact's number, and select Enable. If
you chose No Answer, you can enter the number
of rings before the call is forwarded.
To disable call forwarding:
1. On the Home Screen, select Forward.
or ,
2. Choose your forwarding type and select Disable.
.
after speaking with your contact.
MANAGE VOICEMAIL
When you have new voicemail messages, the messages
icon displays on your line.
To access the voicemail system:
1. On the Home screen, select Messages, or
press , or dial *95.
2. Tap Message Center > Connect.
Initial Setup, select:
0 – to select mailbox options and then select:
1 – to record unavailable greeting
2 – to record busy greeting
3 – to record your name
5 – to reset your password
Listen to Messages, select:
1 – to play Messages
During playback:
1 – to Skip envelope info
* – to Rewind message
# – to Fast Forward message
2 – to Start message again
3 – for Advanced Options
4 – to Skip to previous message
5 – to Repeat current message
6 – to Skip to next message
7 – to Delete message
9 – to Save message
CONTACT DIRECTORY
To view the Contact Directory:
» From the Home screen, select Directories > Contact
Directory.
To add a contact to the Contact Directory:
1. In the Contact Directory, select Add.
2. Enter the contact's information and select Save.