Chapter Ix Quality Assurance - HNC Electric HV610 Series User Manual

9.1 Quality commitment
The quality assurance of the product shall be handled according to the following regulations:
The warranty scope only refers to the frequency inverter body, and the warranty period starts from the
Company's delivery date.
The warranty period of the product is 18 months after purchase, even if the product fails due to the following
reasons Inside, also belong to paid maintenance:
Problems caused by incorrect operation or unauthorized self-repair and renovation;

Problems caused by the use of frequency inverters beyond the standard specification requirements;

Damage caused by falling or rough handling after purchase;

Aging or failure of devices caused by use in environments that do not meet the requirements of this

specification;
The frequency inverter is damaged due to incorrect connection wires;

Failures caused by earthquakes, fires, geomantic disasters, lightning strikes, abnormal voltages or other

natural disasters and disasters.
The Company has the right to entrust others to take care of the warranty of the faulty products.
The quality assurance content that is truly the responsibility of the Company:
Return, exchange and warranty within one month of shipment;
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Replacement and warranty within three months of shipment;
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Warranty for 18 months after shipment

Relevant service fees shall be calculated based on actual fees. If there is any agreement, the principle of
agreement first shall be applied.
The Company's sales, production and agency agencies throughout the country can provide after-sales service
to the product.
Our Company reserves the right to interpret this agreement.

Chapter IX Quality Assurance

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