Yealink W59R User Manual

Yealink W59R User Manual

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Summary of Contents for Yealink W59R

  • Page 2: Table Of Contents

    | Contents | ii Contents Before You Begin...................... 6 Related Documentation............................6 Getting Started......................6 Hardware Overview.............................. 6 W60B Base Station Hardware........................6 W59R Hardware............................8 Power LED Indicator..........................9 Menu..................................9 Main Menu..............................9 Submenu..............................11 Returning to Idle Screen.........................11 Screen and Icons..............................11 Idle Screen.............................. 11 Line Status Screen..........................
  • Page 3 | Contents | iii Answering a Call When in a Call......................20 Answering a Call Automatically......................21 Disabling Call Waiting............................21 Silencing or Rejecting Incoming Calls......................21 Silencing a Call............................21 Rejecting a Call Manually........................21 Rejecting Anonymous Calls........................21 Rejecting Calls with Do Not Disturb (DND)..................21 Ending Calls................................22 Muting/Unmuting Audio............................
  • Page 4 | Contents | iv Adding Shared Contacts......................... 31 Editing Shared Contacts......................... 31 Deleting a Shared Contact........................31 Deleting All Shared Contacts.........................31 Searching for Shared Directory Contacts....................32 Saving a Shared Contact to the Local Directory................... 32 Blocklist................................32 Adding a Blocklist Contact........................32 Viewing Blocklist Contacts........................
  • Page 5 | Contents | v Switching off Silent Mode........................40 Adjusting the Volume............................41 Setting the Ring Tone............................41 Setting the Ring Tone for the Internal Calls..................41 Setting the Ring Tone for the External Calls..................41 Silent Charging..............................41 Setting the Advisory Tone..........................41 Setting the Vibrator.............................42 Disabling the Noise Cancellation........................
  • Page 6: Before You Begin

    DECT IP Phone W60P • DECT IP Phone W53P The following types of related documents are available on each support page on Yealink support page: • Release Notes, which details bug fixes and feature enhancements when an update is released.
  • Page 7 | Getting Started | 7 Item Description Paging Key • Locates a misplaced handset. • Toggles the registration mode. • Resets the base station to factory settings. Registration LED Indicates the handset registration status or the base station is in the paging mode.
  • Page 8: W59R Hardware

    | Getting Started | 8 W59R Hardware Item Description Receiver Receives audio in receiver mode. Power LED Indicator Indicates call status, message status, and charging status. Phone Screen Shows information. Soft Keys Access the function directly. It depends on the operating situation.
  • Page 9: Power Led Indicator

    | Getting Started | 9 Item Description On-hook Key/Power Key • Press briefly to return to the previous screen. • Long press to return to the idle screen. • Press to turn the handset on. • Long press on the idle screen to turn the handset off. •...
  • Page 10 | Getting Started | 10 Description Menu item you selected. Menu icon: : Status—To view the status information of base, handset, and line. : Intercom—To make an internal call. : Voice Mail—To set and view voice mail(s). : Call Features—To access the features of Call Forward, Do Not Disturb, Call Waiting, Anon.Call Rejection, Anonymous Call and Paging.
  • Page 11: Submenu

    | Getting Started | 11 2. Press the navigation keys to select a different menu icon. The name of the associated menu appears on the top of the screen. 3. Press OK to open the selected menu. Note: You can only access Status and Settings if the handset is not registered to a base station. Related information Handset Registration Submenu...
  • Page 12: Line Status Screen

    | Getting Started | 12 Signal Strength: • Weak to strong: No reception: Eco mode+ is on: • Battery Status: Low to full: Need Charging: Status Bar: Displays the feature status icons. The status icons are displayed when features are activated. •...
  • Page 13: Icons On The Idle Screen

    | Getting Started | 13 Icons on the Idle Screen By viewing the icons on the idle screen, you can easily get the current phone status, such as message status. Icons Description Icons Description The ringer volume is 0 and the phone is The phone has new voice mails.
  • Page 14: Entering Data

    | Handset Registration | 14 Entering Data The following table describes how to enter different characters using the keypad keys: Task Action Switch among input modes. Press to switch among input modes. The current input mode is displayed at the right bottom of the phone screen. Enter letters.
  • Page 15: Registering A Handset To Another Base Station

    | Handset Registration | 15 After the handset is registered successfully, the phone prompts “Handset Subscribed” and “Base NO. (The last 4 characters of the connected Base’s MAC address)”. After the handset initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.
  • Page 16: Renaming The Base Station

    | Call Features | 16 Renaming the Base Station You can rename the registered base station to make it easy to discern. 1. Go to OK > Settings > Registration > Select Base. 2. Select a desired base station (expect Bestbase option), and then press Rename. 3.
  • Page 17: Placing External Calls

    | Call Features | 17 Setting Auto Intercom You can set the auto intercom type to make your handset more personalize. The following types of auto intercom feature are available: On (Beep On): The handset answers an internal intercom call automatically and plays a warning tone. •...
  • Page 18: Placing A Call From The Shared Directory

    | Call Features | 18 2. Select the desired directory. 3. Highlight the desired contact and press the Off-hook key. If the selected contact has multiple numbers, highlight the desired number, and select OK. Placing a Call from the Shared Directory You can place a call to a contact directly from your shared directory.
  • Page 19: Redial

    | Call Features | 19 Redial You can redial a call from the redial list. The redial list stores the last twenty dialed phone numbers. The redial list stores the last twenty dialed phone numbers. When the memory of the redial list is full, the handset will automatically erase the oldest one when a new number is dialed.
  • Page 20: Calling Emergency Alarm Number

    | Call Features | 20 3. Enable local anonymous. 4. Confirm the action. 5. Place a call. The callee is prompted with an incoming call from anonymity. If the callee enables anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number.
  • Page 21: Answering A Call Automatically

    | Call Features | 21 2. Select Accept or Answer. The active call is placed on hold, and the incoming call becomes active. Note: You can disable the call waiting feature to reject the incoming call automatically during a call. Related tasks Disabling Call Waiting Answering a Call Automatically...
  • Page 22: Ending Calls

    | Call Features | 22 2. Select the desired line, and then press OK. 3. Enable DND. 4. Confirm the action. The status bar displays the DND icon. You can press the Line soft key when the handset is idle to check the line status. Ending Calls You can end the current call at any time.
  • Page 23: Forwarding Incoming Calls

    | Call Features | 23 • No Answer Forward: Incoming calls are forwarded if not answered after a period of time. Forwarding Incoming Calls When you are not available to handle calls, you can forward incoming calls to a specific contact. 1.
  • Page 24: Network Conference

    | Call Features | 24 Setting Up a Local Conference Call You can set up a local conference call with up to two contacts. 1. Place a call to the first party. 2. When the first party answers the call, select Options > Conference. The active call is placed on hold.
  • Page 25: Multicast Paging

    26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when • broadcasting with Yealink IP phones running firmware version 81 or later running new firmware version (new paging mechanism). Note: All IP phones in the multicast paging group must be deployed in the same subnet since a broadcast is used.
  • Page 26: Managing A Paging Call

    | Advanced Call Features | 26 Managing a Paging Call During a paging call, you can manage it manually at any time. You can do the following: Select Hold to place the current paging call on hold. • The paging call is placed on hold and the receiver releases the session. •...
  • Page 27: Parking Or Retrieving A Call In The Transfer Mode

    Shared Call Appearance (SCA) Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line.
  • Page 28: Placing Calls On A Shared Line

    | Advanced Call Features | 28 The following table shows the icon associated with the shared line: Icons Description The shared line is idle. The shared line is dialing, in conversation or placed on private hold. The shared line receives an incoming call or is placed on public hold. (Flashing) Placing Calls on a Shared Line You can place one or multiple calls on a shared line.
  • Page 29: Barging In An Active Call On A Shared Line

    | Advanced Call Features | 29 There is at least one call placed on public hold on the shared line. 1. Select SCA, and then select the held call. 2. Select Resume. Barging in an Active Call on a Shared Line In the SCA scenario, you can barge into an active call on the shared line.
  • Page 30: Directory

    | Directory | 30 You need to set the voice mail code in advance. 1. Go to OK > Voice Mail > Play Message or press the Message key. 2. Follow the voice prompt from the system server to listen to your voice mails. Directory The phone provides several types of phone directories, which can be customized by your system administrator.
  • Page 31: Searching For Contacts

    | Directory | 31 1. Go to OK > Directory or OK > Directory > Local Directory. 2. Highlight the desired contact and select Options (Option) > Delete All. The phone prompts you whether to delete all contacts. 3. Confirm the action. Searching for Contacts In the Local Directory, you can enter search criteria to find your desired contact quickly.
  • Page 32: Searching For Shared Directory Contacts

    | Directory | 32 Searching for Shared Directory Contacts In the Shared Directory, you can enter search criteria to find your desired contact quickly. 1. Go to OK > Directory > Shared Directory. 2. Enter your search criteria in the search field. Saving a Shared Contact to the Local Directory You can move a shared contact to the Local Directory.
  • Page 33: Remote Phone Book

    | Directory | 33 2. Highlight the desired blocklist contact and select Options > Delete. Deleting All Blocklist Contacts You can delete all contacts from the Blocklist when you are ready to answer calls from them again. 1. Go to OK > Settings > Telephony > Blocklist. 2.
  • Page 34: Call History

    | Call History | 34 Call History The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries. Call History Icons The call history icon in the Call History indicates the corresponding call history types. Icon Description Received Calls...
  • Page 35: Deleting History Records

    Customizing Your Phone You can make your phone more personalized by customizing various settings. Turning Handset On The W59R will be turned on automatically when the battery is inserted into the handset. Do one of the following: • Press the On-hook key. The handset screen lights up.
  • Page 36: Changing The Wallpaper

    | Customizing Your Phone | 36 4. Confirm the action. Note: We recommend that you set a new random 4-digit PIN that may not be easily guessed. Changing the Wallpaper You can change the wallpaper that is displayed on the idle screen. 1.
  • Page 37: Time & Date

    | Customizing Your Phone | 37 Time & Date You can set the time and date manually. The time and date formats are also variable. Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually. 1.
  • Page 38: Customizing The Shortcuts

    | Customizing Your Phone | 38 Shortcut Default Access Feature Available Access Features Left Softkey History History Right Softkey Line Status Missed Intercom Received Redial Directory Speed Dial Volume- Menu Volume+ Line Status Default Line Call Forward Do Not Disturb Directory Local Directory Remote Directory...
  • Page 39: Unlocking Your Handset

    | Customizing Your Phone | 39 Long press the # key when the handset is idle until the phone prompts you the handset is locked. The lock icon appears in the status bar. Unlocking Your Handset When you need to use the locked handset, you can unlock it manually. Long press the # key when the locked handset is idle until the phone prompts you the handset is unlocked.
  • Page 40: Setting The Eco Mode

    It provides users with greater freedom of mobility. For more information on how to use DECT repeater with the base station, refer to Yealink DECT Repeater User Guide. Repeater mode and eco mode+ features cannot be used at the same time.
  • Page 41: Adjusting The Volume

    | Audio Settings | 41 Long press the * key until the phone prompts “All Ring Tones On”. The silent icon disappears from the status bar. Adjusting the Volume You can adjust the volume of the ringer, media, and audio during a call. Do one of the following: •...
  • Page 42: Setting The Vibrator

    3. Confirm the action. Bluetooth The W59R handset can be used with a Bluetooth headset. By default, the Bluetooth feature is disabled. To be able to use Bluetooth, it must be enabled. For a list of supported Bluetooth headsets, refer to Appendix C - Bluetooth Headset Compatibility List.
  • Page 43: Managing Paired Headsets

    | Maintaining Your Phone | 43 Make sure that Bluetooth is enabled. 1. Go to OK > Settings > Bluetooth. 2. Select Scan Devices. The search result list displays up to 20 Bluetooth devices. 3. Put the headset into pairing mode. For more information, please refer to the headset's user guide.
  • Page 44: Resetting The Base Station

    | Maintaining Your Phone | 44 1. Go to OK > Settings > System Settings > Base Restart. 2. Enter the system PIN (default: 0000), and then press Done. After the above steps, the registration LED and network status LED on the base station go out simultaneously. After a period of time, the LED indicators will glow green again when the base station restarts successfully.
  • Page 45: Appendix

    | Appendix | 45 Appendix Appendix A- Menu Structure...
  • Page 46: Appendix B - Input Modes And Characters

    | Appendix | 46 Appendix B - Input Modes and Characters (initials ΑΒΓ AÄÅ aäå SŚŠ sśš абв АБВ ‫אבג‬ capitals) AÀÁÂÃÄ aàáâãäå AÁÄĄB aáäąb ABCabc2 2 ABC2 abc2 ΑΒΓ2 АБВГ2 абвг2 ‫דהו‬ ÅÆBCÇ2 æbcç2 CĆČ2 cćč2 DEÈÉÊ deèé DĎEÉ dďeé...
  • Page 47 | Appendix | 47 Brands Type Model MOTION UC STEALTH style Talk 2 EASYGo Supreme Storm MINI PRESENCE UC MB Pro 1 Sennheiser Bluetooth MB Pro 2 EZX 60 MB660 UC VOYAGER 4210 UC ML20 ML25 Plantronics Bluetooth M165 Edge B825(Focus) Iphone Bluetooth...

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