If the server fails, log information needs to be collected for fault diagnosis.
Please collect the data as soon as possible after the fault occurs to save the original
data.
4.1
Collect log information
When the operating system fails, please collect relevant operating system log
information.
4.1.1 System log information
Operational scenario
When a machine fails, if it`s same as one of the following categories, system log shall be
collected to analyze for locating the root cause of the fault:
Irregular downtime, restart, blue screen
Automatic shutdown
System responding speed is slow.
The network card is not working and the network card LED is abnormal.
Network anomaly, packet loss
Abnormal self-checking equipment, etc.
Essential items
According to different operating systems, prepare different log collecting tools. Please
contact Inspur for details.
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Failure Maintenance Manual
Collect information
NF5280M5
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