Multitech SocketModem Cell Device Manual

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MTSMC-L4N1 Device Guide for North America

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Page 1 ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
Page 3: Table Of Contents
CONTENTS Contents Chapter 1 – Product Overview ..........................6 Overview ..................................6 Product Build Options ..............................6 Documentation ................................6 Chapter 2 – Mechanical Drawings..........................7 MTSMC-L4x1 ................................. 7 MTSMC-L4x1-U ................................8 Chapter 3 – Specifications............................9 MTSMC-L4xx and MTSMC-L4xx-U Specifications......................9 Underwriters Laboratories, Inc.
Page 4 CONTENTS Host Labeling................................21 Chapter 5 – Dual Carrier Firmware for Cellular Radio..................... 22 Chapter 6 – MTSMC-L4N1 and MTSMC-L4N1-U...................... 23 FCC Parts 22H, 24E, 27, and 90........................... 23 Chapter 7 – Carrier Specific ............................ 25 Firmware Over the Air (FOTA) ............................ 25 Verizon Requirement: Firmware Over The Air (FOTA) ....................
Page 5 CONTENTS Device is not detected ("No Device") ........................41 USB Modem is not detected ............................. 41 Connection Manager is not working, and a device connected to the computer is not detected......41 Connection Manager displays "Device Error" status for a serial device ..............41 System Cannot Connect to Serial Device........................
Page 6: Chapter 1 - Product Overview
SocketModem Cell models are complete, ready-to-integrate communications devices that offer standards-based LTE Cat 4 performance. These quick-to-market communications devices allow developers to add wireless communication to products with a minimum of development time and expense. SocketModem Cell models are based on industry-standard open interfaces and use MultiTech’s Universal Socket design.
Page 7: Chapter 2 - Mechanical Drawings
MECHANICAL DRAWINGS Chapter 2 – Mechanical Drawings MTSMC-L4x1 ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 8: Mtsmc-L4X1-U
MECHANICAL DRAWINGS MTSMC-L4x1-U ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 9: Chapter 3 - Specifications
SPECIFICATIONS Chapter 3 – Specifications MTSMC-L4xx and MTSMC-L4xx-U Specifications Category Description General Standards LTE FDD Cat 4, 3GPP release compliant HSPA+ 21/GPRS fallback USB Interface is CDC-ACM compliant TCP/IP Functions FTP, SMTP, SSL, TCP, UDP Frequency Bands 4G: B2, B4, B5, B12, B13, B14, B66, B71 3G: B2, B4, B5 Speed Data Speed...
Page 10: Underwriters Laboratories, Inc. Required Global Positioning System (Gps) Statement
SPECIFICATIONS Category Description Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS SMS over IMS Certifications and Compliance EMC and Radio FCC Part 15 Class B Compliance FCC Part 22H, 24E, 27, 90 Safety Compliance UL 60950-1 2nd ED cUL 60950-1 2nd ED Network Compliance PTCRB Carrier...
Page 11: Powering Down Your Device
SPECIFICATIONS Powering Down Your Device CAUTION: Failing to properly power down the device before removing power may corrupt your device's file system. To properly power down your device, use the following sequence: Issue the AT#SHDN command. Wait 30 seconds. Power off or disconnect power. UART DC Electrical Characteristics Units: Volts Applies to the following pins:...
Page 12: Electrical Characteristics Other Pins
SPECIFICATIONS Electrical Characteristics Other Pins Signal Name VIL Min VIL Max VIH Min VIH Max VOL Min VOL Max VOH Min VOH Max -RESET USB VBUS -0.3 USB DP USB DN -LED LINK 0.45 2.85 ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 13: Pinout Specifications
SPECIFICATIONS Pinout Specifications Signal Name Logic Level Voltage In/Out Description –RESET 3.3 – 5.0 Device reset (active low) USB VBUS 3.3 – 5.0 USB power supply input Ground USB DP USB data USB DN USB data –RTS Request to send (active low) –RXD Received data (active low) –TXD...
Page 14 SPECIFICATIONS Signal Name Serial Only USB Only –DSR –CTS –DCD –DTR –LED LINK ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 15: Power Measurements
SPECIFICATIONS Power Measurements Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into your power source when determining product load. Note: The following notes apply to the following tables. Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE connection.
Page 16 SPECIFICATIONS Radio Sleep Mode Cellular (AVG) TX Pulse (AVG) Total Inrush Total Inrush Protocol w/ Connection Connection Measured Peak Current Charge Charge to Live Idle (No Data) Current for LTE measured in DURATION Network (Amps) (Amps) at Max MilliCoulombs during Powerup (Active SIM Power (mC)
Page 17: Mounting Hardware
SPECIFICATIONS Mounting Hardware The board has three mounting holes at corners. Use #4 or M3 hardware for mounting the SocketModem to the board. Refer to Dimensions for more information. Recommended Parts Manufacturer Part Part Number PEM (Penn Engineering & Surface Mount Standoff SMTSO-M3-4ET Manufacturing) RAF Electronic Hardware...
Page 18: Chapter 4 - Antennas
The antenna must be the same type, with similar performance and in- and out-of-band radiation patterns as the listed antenna. The antenna used must stay below the FCC/IC maximum gain. For our bundles, MultiTech may change antennas over time. The listed antenna(s) is used as a reference or was shipping when this document was last updated.
Page 19: Antenna Specifications
ANTENNAS Antenna Specifications Category Description Frequency Range 0.698 - 0.96 GHz 1.710 - 2.170 GHz 2.30 - 2.69 GHz VSWR 3:1 maximum Gain 2.06 dBi Impedance 50Ω nominal Radiation Omni-directional Polarization Linear, vertical ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 20: Lte Antenna Miso
All antennas need to have a minimum flammability rating. Safety requirements depend on your final product. Unless otherwise noted, antennas certified by MultiTech are not approved for outdoor use. Do not extend these antennas outside of any building. Power Draw There are no significant power draw differences.
Page 21: Host Labeling
ANTENNAS FCC Definitions Portable: (§2.1093) — A portable device is defined as a transmitting device designed to be used so that the radiating structure(s) of the device is/are within 20 centimeters of the body of the user. Mobile: (§2.1091) — A mobile device is defined as a transmitting device designed to be used in other than fixed locations and to generally be used in such a way that a separation distance of at least 20 centimeters is normally maintained between the transmitter’s radiating structure(s) and the body of the user or nearby persons.
Page 22: Chapter 5 - Dual Carrier Firmware For Cellular Radio
DUAL CARRIER FIRMWARE FOR CELLULAR RADIO Chapter 5 – Dual Carrier Firmware for Cellular Radio This device uses a cellular radio with dual carrier firmware meaning that it can be used on different carrier networks (not simultaneously). The device can be used on either the Verizon or AT&T/other networks. The device is configured for AT&T/others by default.
Page 23: Chapter 6 - Mtsmc-L4N1 And Mtsmc-L4N1-U
MTSMC-L4N1 AND MTSMC-L4N1-U Chapter 6 – MTSMC-L4N1 and MTSMC-L4N1-U FCC Parts 22H, 24E, 27, and 90 FCC Identifier: RI7LE910CXNF Equipment Class: PCS Licensed Transmitter Notes: WCDMA and LTE Wireless Module FCC Rule Parts: 22H, 24E, 27, 90 FCC Rule Parts Frequency Range Output Watts Frequency...
Page 24 MTSMC-L4N1 AND MTSMC-L4N1-U Notes Output power listed is conducted. This grant is valid only when the module is sold to OEM integrators and must be installed by the OEM or OEM integrators. The antenna of this transmitter must provide a separation distance of at least 20 cm from all persons. Installers and end-users must be provided with antenna installation instructions and transmitter operating conditions and instructions for satisfying RF exposure compliance.
Page 25: Chapter 7 - Carrier Specific
To stay compliant to Verizon’s requirements you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network. For information and examples go to https://multitech.com/verizon-firmware-over-the-air-fota. ®...
Page 26: Chapter 8 - Safety Information
SAFETY INFORMATION Chapter 8 – Safety Information Handling Precautions To avoid damage due to the accumulation of static charge use proper precautions, such as an ESD strap, when handling any cellular device to avoid exposure to electronic discharge during handling and mounting the device. Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment.
Page 27: Interference With Pacemakers And Other Medical Devices
SAFETY INFORMATION Interference with Pacemakers and Other Medical Devices Potential interference Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices.
Page 28: User Responsibility
Do not expose the device to water, rain, or spilled beverages. It is not waterproof. Exposure to liquids could result in damage to the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with the device accessory specifications may invalidate the warranty.
Page 29: Chapter 9 - Regulatory Information
REGULATORY INFORMATION Chapter 9 – Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 30: Chapter 10 - Environmental Notices
Multi-Tech Systems, Inc. confirms that all products comply with the chemical concentration limitations set forth for ROHS3 for the regulations for CE and UKCA. Following the standard - EN IEC 63000:2018. For the current Certificate of Compliance for Hazardous Substances and additional regulatory documents, visit: https://multitech.com/approvals-and-certifications/. ® SocketModem...
Page 31: Chapter 11 - Labels
This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not required for the device that you develop as long as the following requirements are met: PTCRB Requirements: The antenna system cannot be altered.
Page 32 LABELS MTSMC-L4N1 Device Label MTSMC-L4N1-U Device Label ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 33: Chapter 12 - Using Connection Manager
Open or unzip the Connection Manager file and run the installer (.msi file). On the MultiTech Connection Manager Setup Wizard Welcome Panel, click Next. Read the end-user license agreement and check I accept the terms in the License Agreement. Click Next.
Page 34: Setting Up A Serial Device In Windows Device Manager
In the Setup Wizard, click Finish. Note: To open Connection Manager automatically after installation, check Start the MultiTech Connection Manager when the installation is finished. If using a USB device, you can connect the device to the carrier's network with Connection Manager. Refer to Connecting a Device.
Page 35 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
Page 36: Connecting A Device
USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. If you have a serial device, set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.
Page 37: Uninstalling Connection Manager
To uninstall Connection Manager: In Windows, go to Control Panel > Programs > Programs and Features. Right-click MultiTech Connection Manager and select Uninstall. Click Yes to confirm that you want to uninstall Connection Manager. The native Windows WWAN AutoConfig service is automatically enabled.
Page 38 The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.
Page 39: Connection Manager User Interface
USING CONNECTION MANAGER Connection Manager User Interface Connection Manager consists of the following tabs: Main Settings Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...
Page 40: Settings Tab
USING CONNECTION MANAGER Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if Enable keep-alive check is checked on the Connection tab.
Page 41: Troubleshooting
USING CONNECTION MANAGER Troubleshooting Serial COM port is not available in the Serial Modem Settings Close Connection Manager and reopen it. Device is not detected ("No Device") After following the steps to activate your device, the Main tab still indicates "No Device." Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.
Page 42: System Cannot Connect To Serial Device
USING CONNECTION MANAGER System Cannot Connect to Serial Device If your system cannot establish a connection with a serial device, verify Connection Manager settings match modem and serial port settings on the computer. In Connection Manager, click on the Settings tab. In Device Manager, open Modems and then right-click on your device and select open the Properties.
Page 43 USING CONNECTION MANAGER In Device Manager, open Ports (COM & LPT) and then right-click on the Com Port used by your device and select Properties. Click on the Port Settings tab to confirm the Bits per second, Date bits, Parity, Stop bits and Flow control match those settings in Connection Manager.
Page 44 USING CONNECTION MANAGER ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...
Page 45: Index
INDEX Index activation...............33 antenna .................18 antenna requirements ..........18 cellular devices............18 grant notes...............20 diversity..............20 FCC certification ............23 AT#SHDN ...............11 GPS ................10 build options ..............6 hazardous substances ...........30 certification host labeling..............20 FCC ................23 Class B Industry Canada ............29 Connection Manager Industry Canada Charts tab..............39 Class B ..............29 connecting device to carrier's network ....36...
Page 46 INDEX PTCRB ................18 troubleshooting Connection Manager ..........41 RoHS................30 UL ..................10 safety vehicle..............27 sécurité vehicle safety ..............27 interférences RF............26 shutdown ..............11 specifications..............9 static................26 ® SocketModem Cell MTSMC-L4N1 Device Guide for North America...

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