Warranty Information; Mopar Parts; Reporting Safety Defects; In The 50 United States And Washington, D.c - Dodge DURANGO 2020 Owner's Manual

434 CUSTOMER ASSISTANCE
The manufacturer will not stand behind any
service contract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.

WARRANTY INFORMATION

See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market. Refer to
www.mopar.com/om for further information.

MOPAR PARTS

Mopar original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for
your vehicle to keep it operating at its best and
maintain its original condition.

REPORTING SAFETY DEFECTS

I T 50 U S
N HE NITED TATES
W , D.C.
ASHINGTON
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
A
ND