1. DOCUMENTATION All documentation on the COUNTIS E23/E24 is available on the website at the following address: www.socomec.com/en/countis-e2x COUNTIS E23/E24 - 545877A - SOCOMEC...
The assembly, use, servicing and maintenance of this equipment must only be carried out by trained, qualified professionals. SOCOMEC shall not be held responsible for failure to comply with the instructions in this manual. 2.1. Risk of electrocution, burns or explosion •...
• The unit has not been damaged during transportation • The device reference number conforms to your order • The package includes: - 1 device - 1 sealing kit (for COUNTIS E24) - 1 Quick Start guide COUNTIS E23/E24 - 545877A - SOCOMEC...
4.1. Introducing the COUNTIS E23 / E24 The COUNTIS E23 and E24 are modular active and reactive electrical energy meters that display consumed energy. They are designed for three-phase networks and allow a direct connection of up to 80 A. They are equipped with a MODBUS communication Bus.
NOTE: ∑ is the sum of the meter readings for each phase, divided by 3. 4 .6 .2 . Energy balance; definition Energy balance Formula (+kWh T1) – (-kWh T1) + (+kWh T2) – (-kWh T2) kvarh (+kvarh T1) – (-kvarh T1) + (+kvarh T2) – (-kvarh T2) COUNTIS E23/E24 - 545877A - SOCOMEC...
• Avoid vibrations with accelerations greater than 1 g for frequencies lower than 60 Hz. 5.2. DIN rail mounted The COUNTIS E23/E24 can be mounted on a 35-mm DIN rail (EN 60715TM35). They must be used inside electrical cabinets. COUNTIS E23/E24 - 545877A - SOCOMEC...
-> 35 mm 0.47" / 12 mm 17.70 lb.in / 2 Nm max. 6.2. Connection to the electrical network and to the loads The COUNTIS E23/E24 are intended for three-phase networks with neutral. COM RS485 MODBUS T1/2 NC - + MODBUS 1: NC (not connected).
The information provided via the RS485 COM is transmitted for information only and has no legal value. • MID Declaration of Conformity The MID Declaration of Conformity is available on the website: www.socomec.com/en/countis-e2x seal COUNTIS E23/E24 - 545877A - SOCOMEC...
8. COMMUNICATION 8.1. General information The Modbus communication available on the COUNTIS E23/E24 communicates via an RS485 series link (2 or 3 wires) which is used to operate devices from a PC or an API. In a standard configuration an RS485 connection is used to connect 32 devices to a PC or a controller over 1200 metres.
To comply with the Modbus protocol, the inter-character time must be ≤ 3 silences. This means the time for 3 characters to be emitted so that the message is processed by the COUNTIS E23/E24. In order to use the information correctly, you must use the Modbus functions in accordance with the codes: •...
9. CONFIGURATION The device can be configured directly from the COUNTIS E23/E24 screen in programming mode or via the communication link. The paragraphs below describe configuring using the screen. 9.1. Onscreen configuration From the screen, go to programming mode to change your communication settings. How to browse through the...
9 .1 .4 . Example: setting the communication address In "SETUP 2" mode (see page 14), go to the "Addr communication address" screen Example: changing the communication address to 247. >3s Baudrate Modbus Parity Modbus Stop bits All partial counters reset COUNTIS E23/E24 - 545877A - SOCOMEC...
Go back to first screen, menu and exported screen, menu screen, menu "rt" "tot" reactive energy "info" ______________ Active energy bal- ance ______________ Reactive energy balance ______________ Go back to first screen, menu "Par.b" COUNTIS E23/E24 - 545877A - SOCOMEC...
L1, L2, L3, ∑ ∑ Total imported inductive reactive energy Go back to first screen, menu "tot" ∑ Total exported inductive reactive energy ∑ Total imported capacitive reactive energy ∑ Total exported capacitive reactive energy ∑ COUNTIS E23/E24 - 545877A - SOCOMEC...
Exported partial active energy for tariff T1 ∑ Reactive energy balance Exported partial active energy for tariff T2 ∑ Partial exported active energy Go back to first screen, menu "Par.b" ∑ Partial apparent energy ∑ COUNTIS E23/E24 - 545877A - SOCOMEC...
10 .4 .1 . Starting up the partial energy meter Y=OK N=Cancel x1 Confirm 10 .4 .2 . Stopping the partial energy meter Y=OK N=Cancel x1 Confirm 10 .4 .3 . Resetting the partial energy meter to zero >3s Y=OK N=Cancel x1 Confirm COUNTIS E23/E24 - 545877A - SOCOMEC...
L1, L2, L3, ∑ Realtime reactive power Go back to first screen, menu "rt" L1, L2, L3, ∑ Realtime phase/phase voltage ∑ Realtime phase/neutral voltage ∑ Realtime three-phase current ∑ Realtime power factor ∑ COUNTIS E23/E24 - 545877A - SOCOMEC...
10.6. Detailed view of the menu "info" Metrological firmware version Non-metrological firmware version Checksum of metrological firmware Checksum of non-metrological firmware Installed communication port Go back to first screen, menu "info" COUNTIS E23/E24 - 545877A - SOCOMEC...
• If a 123 phase sequence is detected, the symbol appears. • If a 132 phase sequence is detected, the symbol appears. 11.3. Malfunction • If you see this message, the meter has malfunctioned and must be replaced. COUNTIS E23/E24 - 545877A - SOCOMEC...
Solutions Device not working Check the neutral and phase 1 cable connections. Phases not shown onscreen Check the connections Phases reversed onscreen Check the network configuration Error message Check the meter is working OK COUNTIS E23/E24 - 545877A - SOCOMEC...
Total and partial reading MID metering Bidirectional with three-phase Resolution 10 Wh, 10 varh ENERGY ACCURACY Class B (EN 50470-3) E24 Active energy Ea+ Class 1 (EN 62053-21) Reactive energy Er+ Class 2 (EN 62053-23) COUNTIS E23/E24 - 545877A - SOCOMEC...
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SELV Load unit SAVING Energy registers In FRAM memory ENVIRONMENTAL CONDITIONS Mechanical environment Electromagnetic environment Operating temperature range -25°C to +55°C Storage temperature -25°C to 75°C Humidity ≤ 80% Installation Internal (box/cabinet) Vibrations ±0.075 mm COUNTIS E23/E24 - 545877A - SOCOMEC...
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Modular - width of 4 modules (DIN 43880) 72 x 90 x 64 Mounting On DIN rail (EN 60715) Connection capacity, tightening torque See chapter "6. Connection", page 10 Protection index Front: IP51 - casing: IP20 Insulation class Class II (EN 50470-1) Weight 440 g COUNTIS E23/E24 - 545877A - SOCOMEC...
Frame stop bit 1 stop bit 2 stop bits Reset partial energy ConF? Confirm selection Save and exit Exit without saving Continue without saving Tariff management option Tariff management via communication Tariff management via device input COUNTIS E23/E24 - 545877A - SOCOMEC...
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CORPORATE HQ CONTACT: SOCOMEC SAS 1-4 RUE DE WESTHOUSE 67235 BENFELD, FRANCE www.socomec.com 545877A...
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