1. DOCUMENTATION All documentation on the COUNTIS E27/E28 is available on the website at the following address: www.socomec.com/en/countis-e2x COUNTIS E27/E28 - 545881A - SOCOMEC...
The assembly, use, servicing and maintenance of this equipment must only be carried out by trained, qualified professionals. SOCOMEC shall not be held responsible for failure to comply with the instructions in this manual. 2.1. Risk of electrocution, burns or explosion •...
• The unit has not been damaged during transportation • The device reference number conforms to your order • The package includes: - 1 device - 1 ferrite core - 1 sealing kit (for COUNTIS E28) - 1 Quick Start guide COUNTIS E27/E28 - 545881A - SOCOMEC...
4.1. Introducing the COUNTIS E27/E28 The COUNTIS E27 and E28 are modular active and reactive electrical energy meters that display consumed energy. They are designed for three-phase networks and allow a direct connection of up to 80 A. They are equipped with an Ethernet communication Bus.
NOTE: ∑ is the sum of the meter readings for each phase, divided by 3. 4 .6 .2 . Energy balance; definition Energy balance Formula (+kWh T1) – (-kWh T1) + (+kWh T2) – (-kWh T2) kvarh (+kvarh T1) – (-kvarh T1) + (+kvarh T2) – (-kvarh T2) COUNTIS E27/E28 - 545881A - SOCOMEC...
• Avoid vibrations with accelerations greater than 1 g for frequencies lower than 60 Hz. 5.2. DIN rail mounted The COUNTIS E27/E28 can be mounted on a 35-mm DIN rail (EN 60715TM35). They must be used inside electrical cabinets. COUNTIS E27/E28 - 545881A - SOCOMEC...
0.47" / 12 mm 17.70 lb.in / 2 Nm max. 6.2. Connection to the electrical network and to the loads The COUNTIS E27 and E28 are intended for three-phase networks with neutral. Ethernet Ethernet RJ45. The Ethernet cable must pass twice through the ferrite core, positioned at least 5 cm away from the...
The information provided via the TCP Modbus COM is transmitted for information only and has no legal value. • MID Declaration of Conformity The MID Declaration of Conformity is available on the website: www.socomec.com/en/countis-e2x seal COUNTIS E27/E28 - 545881A - SOCOMEC...
8. COMMUNICATION 8.1. General information The Modbus communication available on the COUNTIS E27/E28 communicates via an Ethernet link which is used to operate devices from a PC or an API. 8.2. Communication structure The device communicates via a Modbus protocol which involves a dialogue in accordance with a master/slave structure.
9. CONFIGURATION The device can be configured directly from the COUNTIS E27/E28 screen in programming mode or via the communication link. The paragraphs below describe configuring using the screen. 9.1. Onscreen configuration From the screen, go to programming mode to change your communication settings. How to browse through the...
Go back to first screen, menu and exported screen, menu screen, menu "rt" "tot" reactive energy "info" ______________ Active energy bal- ance ______________ Reactive energy balance ______________ Go back to first screen, menu "Par.b" COUNTIS E27/E28 - 545881A - SOCOMEC...
L1, L2, L3, ∑ ∑ Total imported inductive reactive energy Go back to first screen, menu "tot" ∑ Total exported inductive reactive energy ∑ Total imported capacitive reactive energy ∑ Total exported capacitive reactive energy ∑ COUNTIS E27/E28 - 545881A - SOCOMEC...
Exported partial active energy for tariff T1 ∑ Reactive energy balance Exported partial active energy for tariff T2 ∑ Partial exported active energy Go back to first screen, menu "Par.b" ∑ Partial apparent energy ∑ COUNTIS E27/E28 - 545881A - SOCOMEC...
10 .4 .1 . Starting up the partial energy meter Y=OK N=Cancel x1 Confirm 10 .4 .2 . Stopping the partial energy meter Y=OK N=Cancel x1 Confirm 10 .4 .3 . Resetting the partial energy meter to zero >3s Y=OK N=Cancel x1 Confirm COUNTIS E27/E28 - 545881A - SOCOMEC...
L1, L2, L3, ∑ Realtime reactive power Go back to first screen, menu "rt" L1, L2, L3, ∑ Realtime phase/phase voltage ∑ Realtime phase/neutral voltage ∑ Realtime three-phase current ∑ Realtime power factor ∑ COUNTIS E27/E28 - 545881A - SOCOMEC...
10.6. Detailed view of the menu "info" Metrological firmware version Non-metrological firmware version Checksum of metrological firmware Checksum of non-metrological firmware Installed communication port Go back to first screen, menu "info" COUNTIS E27/E28 - 545881A - SOCOMEC...
Solutions Device not working Check the neutral and phase 1 cable connections. Phases not shown onscreen Check the connections Phases reversed onscreen Check the network configuration Error message Check the meter is working OK COUNTIS E27/E28 - 545881A - SOCOMEC...
Total and partial reading MID metering Bidirectional with three-phase Resolution 10 Wh, 10 varh ENERGY ACCURACY Class B (EN 50470-3) E28 Active energy Ea+ Class 1 (IEC 62053-21) Reactive energy Er+ Class 2 (CEI 62053-23) COUNTIS E27/E28 - 545881A - SOCOMEC...
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Default slave address SAVING Energy registers In FRAM memory ENVIRONMENTAL CONDITIONS Mechanical environment Electromagnetic environment Operating temperature range -25°C to +55°C Storage temperature -25°C to 75°C Humidity ≤ 80% Installation Internal (box/cabinet) Vibrations ±0.075 mm COUNTIS E27/E28 - 545881A - SOCOMEC...
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Modular - width of 4 modules (DIN 43880) 72 x 90 x 64 Mounting On DIN rail (EN 60715) Connection capacity, tightening torque See chapter "6. Connection", page 10 Protection index Front: IP51 - casing: IP20 Insulation class Class II (EN 50470-1) Weight 440 g COUNTIS E27/E28 - 545881A - SOCOMEC...
Frame stop bit 1 stop bit 2 stop bits Reset partial energy ConF? Confirm selection Save and exit Exit without saving Continue without saving Tariff management option Tariff management via communication Tariff management via device input COUNTIS E27/E28 - 545881A - SOCOMEC...
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CORPORATE HQ CONTACT: SOCOMEC SAS 1-4 RUE DE WESTHOUSE 67235 BENFELD, FRANCE www.socomec.com 545881A...
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