socomec COUNTIS E41 Instruction Manual

socomec COUNTIS E41 Instruction Manual

Three-phase energy meter measure
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INSTRUCTION MANUAL
EN
COUNTIS E41/E42
Three-phase Energy meter Measure
via CT up to 12 000A - Pulse
COUNTIS E41
COUNTIS E42 - MID
www.socomec.com/en/countis-e4x

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Questions and answers

Trevor
April 4, 2025

E41 countis displaying code 02 , whats the issue here and how to solve it

1 comments:
Mr. Anderson
April 4, 2025

Code 02 on the Socomec COUNTIS E41 indicates "Reversed phases." This means the phase sequence is incorrect (e.g., a 132 sequence instead of 123).

To resolve it:
- Check the network configuration.
- Correct the wiring to ensure proper phase sequence (123).

This answer is automatically generated

Summary of Contents for socomec COUNTIS E41

  • Page 1 INSTRUCTION MANUAL COUNTIS E41/E42 Three-phase Energy meter Measure via CT up to 12 000A - Pulse COUNTIS E41 COUNTIS E42 - MID www.socomec.com/en/countis-e4x...
  • Page 2 4.1. INTRODUCING THE COUNTIS E41/E42 ........
  • Page 3 1. DOCUMENTATION All documentation on the COUNTIS E41/E42 is available on our website at the following address: www.socomec.com/en/countis-e4x COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 4 The assembly, use, servicing and maintenance of this equipment must only be carried out by trained, qualified professionals. SOCOMEC shall not be held responsible for failure to comply with the instructions in this manual. 2.1. Risk of electrocution, burns or explosion •...
  • Page 5 • The unit has not been damaged during transportation • The device reference number conforms to your order • The package includes: - 1 device - 1 sealing kit (for COUNTIS E42) - 1 Quick Start guide COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 6 4.1. Introducing the COUNTIS E41/E42 The COUNTIS E41/E42 are modular active and reactive electrical energy meters that displays consumed and produced energy. They are designed for three-phase networks and can be connected using a CT 1/5 A on installations up to 12000 A.
  • Page 7 10. Partials meters. Flashing = partial meter has stop- 11. Tariff display 12. Energy balance 13. Inductive value 14. Capacitive value 15. Imported ( ) or exported energy or power ( 4.5. Dimensions Dimensions: in/mm 2.83 0.24 1.73 2.52 COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 8 4.6.2. Energy balance; definition Formula (+kWh T1) – (-kWh T1) + (+kWh T2) – (-kWh T2) kvarh (+kvarh T1) – (-kvarh T1) + (+kvarh T2) – (-kvarh T2) COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 9 • Avoid vibrations with accelerations greater than 1 g for frequencies lower than 60 Hz. 5.2. DIN rail mounted The COUNTIS E41/E42 can be mounted on a 35-mm DIN rail (EN 60715TM35). It must be used inside electrical cabinets. COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 10 Fixed / flexible 0.14 mm -> 2.5 mm 0.27" / 6.9 mm 4.5 lb.in / 0.5 Nm max. Fixed / flexible 1.5 mm -> 35 mm 0.47" / 12 mm 17.70 lb.in / 2 Nm max. COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 11 6.2. Connection to the electrical network and to the loads The COUNTIS E41/E42 are intended for three-phase networks with or without neutral. 3 phases, 4 wires, 3 CT T1/2 Double tariff 1-2: Switch tariffs: 0 VAC/DC -> Tariff 1 80-276 VAC/DC -> Tariff 2...
  • Page 12 • Locking the program button Make sure the SET program button is locked after fitting the terminal cover. • MID Declaration of Conformity The MID Declaration of Conformity is available on the website: www.socomec.com/en/countis-e4x seal COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 13 8. CONFIGURATION The device can be configured directly from the COUNTIS E41/E42 screen in programming mode. 8.1. Onscreen configuration From the screen, go to programming mode to reset partial energy to zero. How to browse through the programming mode is...
  • Page 14 3.4.3 = 3 phases, 4 wires, 3 CT 3.3.3 = 3 phases, 3 wires, 3 CT 3.3.2 = 3 phases, 3 wires, 2 CT >3s Exit setup Y=Save setting and exit N=Exit without saving C=Continue without saving /60 Hz x1 Confirm COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 15 8.1.3. Detailed view of menu "SETUP 2" >3s Reset energies Ea+ partial Tariff T1, T2; Ea+ partial; Ea- partial Tariff T1, T2; Ea- partial; Eap partial; Er+ partial; Er- partial Return to the first menu screen, "SETUP 2" COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 16 Go back to first screen, menu and exported screen, menu screen, menu "rt" "tot" reactive energy "info" ______________ Active energy bal- ance ______________ Reactive energy balance ______________ Go back to first screen, menu "Par.b" COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 17 Imported inductive reactive energy, tariff 1 Go back to first screen, menu "Tar.1" Exported inductive reactive energy, tariff 1 Imported capacitive reactive energy, tariff 1 Exported capacitive reactive energy, tariff 1 Imported reactive energy, tariff 1 COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 18 Imported inductive reactive energy, tariff 2 Go back to first screen, menu "Tar.2" Exported inductive reactive energy, tariff 2 Imported capacitive reactive energy, tariff 2 Exported capacitive reactive energy, tariff 2 Imported reactive energy, tariff 2 COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 19 L1, L2, L3, ∑ ∑ Total imported inductive reactive energy Go back to first screen, menu "tot" ∑ Total exported inductive reactive energy ∑ Total imported capacitive reactive energy ∑ Total exported capacitive reactive energy ∑ COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 20 Exported partial active energy for tariff T1 Active energy balance) ∑ Reactive energy balance Exported partial active energy for tariff T2 ∑ Partial exported active energy Go back to first screen, menu "Par.b" ∑ Partial apparent energy ∑ COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 21 9.4.1. Starting up the partial energy meter Y=OK N=Cancel x1 Confirm 9.4.2. Stopping the partial energy meter Y=OK N=Cancel x1 Confirm 9.4.3. Resetting the partial energy meter to zero >3s Y=OK N=Cancel x1 Confirm COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 22 L1, L2, L3, ∑ Realtime reactive power Go back to first screen, menu "rt" L1, L2, L3, ∑ Realtime phase/phase voltage ∑ Realtime phase/neutral voltage ∑ Realtime three-phase current ∑ Realtime power factor ∑ COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 23 3 phases, 4 wires, 3 CT 3 phases, 3 wires, 3 CT 3 phases, 3 wires, 2 CT CT primary value (CtP) 1…12000 A Full scale value (FSA) 1 or 5 A Go back to first screen, menu "info" COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 24 • If a 123 phase sequence is detected, the symbol appears. • If a 132 phase sequence is detected, the symbol appears. 10.3. Malfunction • If you see this message, the meter has malfunctioned and must be replaced. COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 25 Solutions Device not working Check the neutral and phase 1 cable connections. Phases not shown onscreen Check the connections Phases reversed onscreen Check the network configuration Error message Check the meter is working OK COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 26 3.5VA max. per phase Permanent max. voltage 290V phase-neutral / 500V phase-phase FREQUENCY MEASUREMENT Frequency measurement 45-65 Hz ENERGY MEASUREMENT Active Reactive Total and partial reading MID metering Bidirectional with three-phase Resolution 10 Wh, 10 varh COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 27 Intantaneous voltage: 1 display, 4-digit 000.0 ... 999.9 V Intantaneous current: 1 display, 4-digit 0.000 ... 99.99 kA Power factor: 1 display, 4-digit 0.000 … 1.000 Frequency: 1 display, 4-digit 45.00-65.00 Hz SAVING Energy registers In FRAM memory COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 28 Modular - width of 4 modules (DIN 43880) 72 x 90 x 64 Mounting On DIN rail (EN 60715) Connection capacity, tightening torque See chapter "6. Connection", page 10 Protection index Front: IP51 - casing: IP20 Insulation class Class II (EN 50470-1) Weight 440 g COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 29 Menu for Tariff 2 Total menu PAr.b Partial readings and energy balance menu Realtime values menu SEtuP.2 Setup 2 menu Reset partial energy ConF? Confirm selection Save and exit Exit without saving Continue without saving COUNTIS E41/E42 - 547979A - SOCOMEC...
  • Page 30 CORPORATE HQ CONTACT: SOCOMEC SAS 1-4 RUE DE WESTHOUSE 67235 BENFELD, FRANCE www.socomec.com 547979A...

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Countis e42-mid

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