3. Preliminary operations For personnel and product safety, please carefully read the contents of these operating instructions before installation. Check the following points as soon as you receive package containing the COUNTIS E23/E24: • the packaging is in good condition, • the product has not been damaged during transportation,...
4. Overview COUNTIS E23 and E24 are active modular electrical energy meters for monitoring kWh. They are designed for three- phase networks and enable direct connection up to 63A. They are equipped with a MODBUS communication bus. 4.1. Main functions • Measurement and display of total and partial active energy (Ea+/Ea-)
• avoid vibrations with accelerations in excess of 1 G for frequencies below 60 Hz. 5.2. Dimensions (mm) 5.3. Terminals flexible 1.5 to 2.5 rigid 1 to 4 mm 0.35 in/9 mm 0.8 nm flexible or rigid 1.5 to 35 mm 0.61 in/15.5 mm 2 nm COUNTIS E23/E24 - Ref.: 542 102 A...
1 byte 1 byte 2 bytes 2 bytes 2 bytes 6.4. Communication table The communication tables and associated explanations are available on the COUNTIS E23/E24 documentation page online at the following address: www.socomec.com/en/countis-e2x COUNTIS E23/E24 - Ref.: 542 102 A...
> 4 sec 7.2. Programming menu overview By pressing for 4 seconds, the device will enter the programming mode. The various screens are accessible according to the sequence: Programming mode Primary address Communication speed COUNTIS E23/E24 - Ref.: 542 103 A...
* Depending on the current tariff and energy Ea- (kWh) Tariff T1/T2* Ea+ (kWh) Tariff T1/T2* * Depending on the current tariff and energy MODBUS Software version "Checksum" software checking Display screen checking COUNTIS E23/E24 - Ref.: 542 102 A...
• When these messages are displayed, the meter has malfunctioned and should be replaced. 10. Assistance Causes Solutions Missing phases on display Verify the connections Phase inversion on display Check mains configuration Error message Check that the meter is working correctly COUNTIS E23/E24 - Ref.: 542 102 A...
Operating temperature -25 ... +55°C Storage temperature -25 ... +70°C Relative humidity ≤ 80% Amplitude of 50 Hz vibrations ±0.075 mm IP rating IP51(*)/IP20 (*) For installation in an enclosure with at least IP51 protection. COUNTIS E23/E24 - Ref.: 542 103 A...
The information given via the communication bus is only sent by way of information and has no legal value. T he assigned operating conditions guaranteeing MID compliance are available in the technical specifications tables. The MID declaration of conformity for the COUNTIS E24 is available online at: www.socomec.com/en/countis-e2x COUNTIS E23/E24 - Ref.: 542 102 A...
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YOUR DISTRIBUTOR DEpARTMEnT SOCOMEC GROUP SOCOMEC S.A. SOCOMEC capital 10 951 300 € 1, rue de Westhouse - B.P. 60010 R.C.S. Strasbourg B 548 500 149 F - 67235 Benfeld Cedex - FRANCE B.P. 60010 - 1, rue de Westhouse Tel.
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