Dexcom G5 Mobile User Manual page 7

high blood glucose values if the delay is too long.
The patient should not choose to "Not Share" with the Follower at any time when he or
she wants the Follower to get notifications. During the time the patient chooses to "Not
Share", the Follower will not receive notifications and might miss helping the patient in
the event of low or high blood glucose values.
Check the Dexcom Follow App's trend graph if the Follower's smart device has been
off or if there is no data connection (e.g., Internet/ Wi-Fi or mobile data service/3G/4G/
LTE is lost, connection is turned off in Airplane Mode, or smart device is placed in Do
Not Disturb mode). When the smart device is turned back on, the Follower will only
receive the most recent notification and might miss helping the patient in the event of
prior low or high blood glucose values.
Sharers and Followers should check whether their cellular service carriers support
voice and data at the same time (simultaneous voice and data). If their carriers do
not support simultaneous voice and data, the Dexcom G5 Mobile CGM App may
not be able to share glucose readings and the Dexcom Follow App may not be able
to receive notifications or glucose readings during phone calls. Dexcom Share will
resume sharing after the phone call has ended, and the Follower will receive any
waiting notifications after the phone call has ended.
• 7
Dexcom Share Follow User Manual